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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

A certified group recognized with ISO 9001:2008 and ISO 27001:2005 standards, accredited by the Dubai Accreditation Center, the International Accreditation Forum, and the Joint Accreditation System of Australia and New Zealand, A Star Group has been operating since 2004 in sectors such as Marketing, Media, IT, and Legal services. From the inception of your business to its establishment and ongoing management, we offer comprehensive support to enhance your advertising efforts, improve qualifications, and effectively promote and manage your operations. Embracing the principles of digital India marketing, our dedicated team is always ready to assist you. Gain valuable insights into your contact lists, including the duration of conversations, the optimal time for calls, and the frequency of interactions with each contact. Understanding your data is key to amplifying your success! Seamlessly integrate with your CRM, email autoresponder, and various other software systems to streamline your operations. With our expertise, your business can thrive in a competitive landscape.

Description

Call Recording Each call made is automatically recorded and saved within the contact record of the Sales Sling Lead Management System. These recordings can be easily searched through our reporting tools and agent call history features, allowing you to swiftly locate, download, or flag calls for sharing with agents or other team members for the purposes of coaching or evaluation. This functionality is seamlessly integrated into the call workflow, making outcome tracking a natural part of your agents' routines. The call center dashboard includes predetermined disposition buttons, enabling agents to effortlessly select an outcome at the end of a call, which then moves the contact to the appropriate stage in your sales pipeline. You can also include multiple participants for demos or meetings, and the system allows for whispering guidance to agents during calls without the client’s awareness, as well as taking over control of a call when necessary. This feature is particularly invaluable for the training of new team members, enhancing their learning experience and confidence. Furthermore, the user-friendly interface ensures that both seasoned and novice agents can navigate the system with ease, maximizing productivity and effectiveness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Act!
HubSpot CRM
HubSpot Customer Platform
Keap
Salesforce
Zoho CRM

Integrations

Act!
HubSpot CRM
HubSpot Customer Platform
Keap
Salesforce
Zoho CRM

Pricing Details

$499 one-time payment
Free Trial
Free Version

Pricing Details

$49.99 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

A Star Group

Founded

2004

Country

India

Website

www.astargroup.org/auto-dialer-app/

Vendor Details

Company Name

Sales Sling

Founded

2016

Country

United States

Website

www.salessling.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

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