Average Ratings 0 Ratings
Average Ratings 4 Ratings
Description
24sessions provides multiple options for facilitating interactions. Our innovative booking technology enables you to schedule meetings, initiate instant click-to-call paths, and escalate from chat seamlessly. Engage with your customers in the manner that works best for them, whether through immersive video calls complete with screen sharing, quick voice conversations on your website, or comprehensive co-browsing sessions. This flexibility extends across all devices, including mobile, and requires no software installations. Moreover, by utilizing recordings and automated transcriptions, your interactions can achieve greater effectiveness and efficiency. Our analytics suite offers valuable insights into customer satisfaction, compliance metrics, adherence to scripts, and the achievement of objectives. Every video call is securely encrypted, conducted on your trusted domain, and can only be accessed via a unique temporary link, initiated solely by the designated agent. Your data is meticulously stored within Europe, employing AES-256 encryption, while access is safeguarded through sophisticated management systems, audit trails, and user federation. In this way, we ensure both security and convenience, empowering you to connect meaningfully with your clients.
Description
Amazon Chime is a versatile communication platform that enables users to conduct meetings, chat, and make business calls, both internally and externally, all from one integrated application. This service allows you to customize your experience by selecting only the features necessary for online meetings, video conferences, and business calls, ensuring that you only incur costs when you actively use these services. Additionally, Amazon Chime Voice Connector facilitates the transmission of voice traffic over the internet and can easily scale to adapt to your changing capacity requirements. By utilizing this feature, you can significantly reduce expenses associated with traditional telephone networks and streamline your voice network management by leveraging the AWS Cloud infrastructure. With Amazon Chime, businesses can select the communication tools that align best with their specific needs, whether it be for meetings, chatting, or making calls. Furthermore, the option to use the Voice Connector allows organizations to efficiently route their voice communications via the internet, enhancing their operational flexibility. Ultimately, Amazon Chime empowers users to tailor their communication strategies to best support their business dynamics.
API Access
Has API
API Access
Has API
Integrations
AWS App Mesh
AWS Chatbot
AWS Marketplace
AWS Secrets Manager
Alexa Smart Properties
Amazon Fresh
Amazon Transcribe
Avotus ReflectR
Beats
CodeKeep
Integrations
AWS App Mesh
AWS Chatbot
AWS Marketplace
AWS Secrets Manager
Alexa Smart Properties
Amazon Fresh
Amazon Transcribe
Avotus ReflectR
Beats
CodeKeep
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$2.50 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
24sessions
Country
Netherlands
Website
24sessions.com
Vendor Details
Company Name
Amazon Web Services
Founded
2006
Country
United States
Website
aws.amazon.com/chime/
Product Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Meeting
Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Product Features
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard