Best Communications Software for 3CX

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Introducing Microsoft 365, previously known as Microsoft Office 365. Unlock your creativity and accomplish your goals with a suite of tools including Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Microsoft Teams, Yammer, and more. A subscription to Microsoft 365 grants you access to the latest versions of Office applications, both on your desktop and online, along with timely updates as they are released. Whether you're using a desktop, tablet, or smartphone, Microsoft 365 combined with your device and an internet connection ensures you can maintain productivity from any location. OneDrive ensures that your work is accessible from anywhere, allowing for seamless collaboration and sharing with others. Plus, support is readily available through email, chat, or phone, connecting you with a real person whenever you need assistance. Embrace the power of Office today and find the subscription plan that best suits your needs for ultimate efficiency. Now is the perfect time to elevate your productivity game.

Today's intricate business challenges require collaborative efforts from dedicated teams. To assist you and your team in mastering the art of effective collaboration, we have developed a comprehensive online guide. When you establish a collaborative environment for discussion and decision-making, the potential for success expands exponentially. Microsoft Teams consolidates all necessary resources into a unified workspace, allowing seamless communication through chat, virtual meetings, file sharing, and integration with various business applications. Enhance your team's synchronization with features like group chat, online meetings, calling, and web conferencing. Engage in collaborative document editing using integrated Microsoft 365 (formerly Office 365) tools such as Word, Excel, PowerPoint, and SharePoint. You can also incorporate your preferred Microsoft applications and third-party services to facilitate continuous business progress. Teams offers robust end-to-end security, comprehensive administrative control, and ensures compliance—all backed by Microsoft 365’s capabilities. Designed to accommodate various types of groups, Teams provides a free version with no commitments, as well as an option to access it within a superior suite of productivity tools. Embrace the power of teamwork and unlock new opportunities for innovation and growth.

Connect, organize, and accomplish tasks efficiently with everything you need—email, calendar, and contacts—all seamlessly integrated in one location. Experience enhanced productivity as you manage emails, schedules, tasks, and more, all from a single interface. With Office integration, you can easily share files directly from OneDrive, access your contacts, and view LinkedIn profiles without any hassle. Schedule conference rooms and manage meeting RSVPs directly through your calendar for a streamlined experience. Collaborate effectively by sharing calendars to coordinate plans and check your colleagues' availability effortlessly. Enjoy peace of mind with the robust security measures that are trusted by some of the largest organizations globally. Outlook works tirelessly to safeguard your sensitive information while ensuring it does not hinder your workflow. It anticipates your requirements by automatically adding travel plans and bill payments to your calendar, complemented by smart reminders that help you stay organized. With an efficient search feature, finding the information you need is quick and easy, making your workday smoother than ever.

Consolidate a wide range of applications and services into a singular ecosystem tailored for your business operations by utilizing Bitrix24. With an array of tools such as an activity stream, group chat, calendars, workgroups, and various collaboration features, Bitrix24 enables efficient planning and timely execution of projects. It offers both online and on-premise solutions, complete with open source code access, making it highly versatile for teams of any size. The platform includes collaborative task management, time tracking, reminders, reporting tools, templates, task dependencies, and much more to enhance productivity. Recognized as the world’s most popular free CRM by user count, with over 12 million companies, it provides exceptional real-time support features that ensure customer satisfaction and loyalty. Additionally, users can effortlessly design stunning websites, landing pages, and online stores without any coding knowledge, and benefit from free domain names and hosting. For those who prefer more control, the self-hosted version of Bitrix24 is available, allowing businesses to operate directly on their servers. This flexibility makes Bitrix24 a comprehensive solution for modern business needs.

Discover how the Telnyx API is a developer-friendly tool that can transform your business communications. Telnyx is a communication platform that can be customized to meet your specific needs. Our network was designed with real-time communication in mind. We can deliver high quality calls, messaging, data, and data all over the globe. Our SMS API makes it easy to create reliable messaging. Two-factor authentication via SMS or voice codes is a great way to protect your data. You can plug and play your VoIP setup within minutes. Get carrier-grade voice and elastic SIP trunks. You can rest assured knowing that you are protected in the event of a network outage thanks to our cloud-agnostic approach. Telnyx enables communications to be deployed exactly according to specifications.

Enhance your productivity with a business-class email and calendaring solution. With Exchange, you can effectively collaborate on essential documents while enjoying a streamlined inbox that highlights significant messages and adjusts to your individual work habits, allowing you to accomplish tasks more efficiently. Benefit from a customized inbox filled with useful features, along with a more structured method for managing and engaging with your emails. Enhanced search functions deliver quicker and more comprehensive results, and the inclusion of Add-ins provides powerful customization options that link you to contemporary services and internal business applications. Additionally, optimize your schedule with a sophisticated calendaring system that surpasses mere appointment setting, automatically capturing details from emails like flight confirmations and hotel bookings, and offering venue suggestions based on your current location. Microsoft Exchange Online serves as a robust hosted email platform designed for businesses, ensuring the protection of your data through advanced security measures. With these tools combined, you can streamline your workflow and empower your team to work more innovatively.

thinQ provides a "better" way to power voice and SMS/MMS messaging applications in the cloud. Get up and running quickly with our integrated thinQ io portal and APIs. We make it easy to bring your 40 high-quality carriers to Twilio and Nexmo, Plivo and SignalWire, as well as enterprise contact centers and telecom VoIP providers. Our APIs allow you to quickly add and control inbound and outbound voice, texting, and other features to your existing tech stack. You can also connect to existing SIP providers to improve call delivery and quality. Our fully integrated thinQ.io Web platform makes it easy to purchase and port phone numbers, create route profiles, trunks, enable text messaging, as well as create route profiles, trunks, and other functions. You'll find a "better" way to communicate if you add call-specific analytics, SIP ladders, and our five-star support team to mitigate, route around outages, create customized routes and blocks, etc.

Video Gateways allow for advanced Real-time Communication on existing Contact Centers. Multi-channel coverage for Web Browsers and Mobile Devices.

SMSEagle, a hardware SMS gateway, allows SMS messages to be sent to a telecommunication carrier directly without using 3rd-party services or the Internet. This is done by using a SIM Card, built-in modules with an external antenna to communicate with a telecommunications operator directly (works like mobile phones). Hardware SMS gateways, also called SMS servers, integrate hardware and software to manage communication. The device provides various methods of integration with external systems such as API, Email to SMS, etc.

Managers in departments frequently lack the call insights necessary for informed decision-making. This crucial data can be difficult to retrieve, overly complex to gather, or only accessible from past records. You may find yourself facing all these challenges simultaneously. With PBXDom, you can effortlessly begin tracking phone call activities and system usage, obtaining vital information in mere seconds. The installation process is straightforward, and the dashboards can be tailored to highlight the insights that matter most to you. Uncover chances to optimize resource allocation, identify your highest achievers, and much more. Additionally, receive alerts whenever someone in your team dials 911, allowing for prompt resource mobilization. You can also anticipate your estimated bill before it arrives, enabling proactive measures to avoid unpleasant surprises. Embrace the power of data-driven decisions and enhance your operational effectiveness.

Software that allows you to close more calls. Balto helps you sell more, optimize your sales team and grow your business. Balto is the first live call guidance software. 1. 1. Balto is the first real time call guidance software. Balto, powered by AI, analyzes speech on both ends of a call and instantly delivers crucial information to reps who use Balto. 2. Dashboard Suite Balto, tracks all your calls. The ability to track conversations means that you have clear data about which reps say what they should, what questions they ask, and what value propositions they convert well. Balto includes a data studio that provides deeper insights into call strategy. 3. Always Optimizing Callers receive real-time guidance so they know what to say and can close more business.

DID Logic is a global provider of VoIP services that supplies local, geographical, toll-free, and mobile virtual numbers across 139 nations. Our infrastructure consists of 12 Points of Presence (PoPs) around the globe, enabling us to offer your users a seamless local calling experience through either an enterprise-level SIP trunk connection or PSTN forwarding. With our local SIP trunk service, you gain direct and low-latency access to regional voice carriers. You can quickly deploy our services and connect to your IP PBX without delay. By leveraging local VoIP gateways in 12 countries, you can effectively reduce latency in your communications. Each PoP is intricately linked to various voice carriers, ensuring reliability and efficiency. We maintain our own network and utilize hardware-based switches, which enhances our operational capabilities. Furthermore, we possess our own Autonomous System and procure IP transit directly from Tier 1 carriers to ensure high service quality. The hardware utilized in each PoP is owned by DID Logic, and our SIP termination is routed to local carriers. RTP streams are transmitted over the lowest latency domestic IP links, avoiding the need to loop through aggregation sites. Additionally, DID Logic is affiliated with multiple Internet Exchanges (IXes) globally, granting us access to hundreds of networks through meet-me rooms and cross-connects, which further strengthens our service offerings. Our commitment to providing high-quality VoIP solutions positions us as a leader in the telecommunications industry.

We provide local numbers from around the world. Customers have two options for what they can do with "FlyNumbers". They can forward the calls to VoIP, or they can send them to a regular number. We also offer a virtual phone system that includes features such as a call-menu, time-based routing and more.

DIDforSale operates as a telecommunications carrier in California, offering a variety of services such as SIP trunking, local DIDs, toll-free numbers, outbound termination, an API, and essential network services like E911, CNAM Lookup, and local number portability (LNP). With over a decade of industry experience, DIDforSale has established itself as a premier provider of wholesale VoIP origination and termination solutions. Our network is finely tuned to ensure a seamless communication experience by significantly reducing the chances of call drops, delays, and audio issues. We collaborate with top-tier service providers across the United States and internationally to ensure your calls are transmitted with exceptional clarity. Expand your local presence with the most comprehensive selection of local phone numbers available in the USA. Simplify your marketing efforts and enhance your impact through bulk SMS campaigns. This approach not only boosts your professionalism and credibility but also broadens your outreach and engagement with customers. Now, you can effortlessly send and receive text messages through automated systems, which can significantly improve your business branding and customer recall. By leveraging these innovative communication methods, you can gain a substantial competitive advantage in your market.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Zentrunk offers a cloud-based SIP trunking service that ensures global connectivity and supports unlimited simultaneous calls with a flexible pay-as-you-go pricing model. You can link your VoIP setup within minutes, as we have carefully developed and fine-tuned our network infrastructure to eliminate the burden from your end. Our service guarantees low Post Dial Delay by routing your calls through a single hop to local carriers, while also providing essential features like Caller Line Identification (CLI) and Dual-Tone Multi-Frequency (DTMF) signaling, all without the inconvenience of out-of-region audio looping. With a resilient infrastructure that spans multiple regions and incorporates at least three local carrier connections in various countries, Zentrunk assures an impressive uptime of 99.95%. This reliability makes it an ideal solution for businesses looking to enhance their communication capabilities.

Fetchit is an intuitive software designed to instantly retrieve client information when a call comes in. It integrates smoothly with your Practice Management Software (PMS) and phone systems to display a patient’s detailed chart the moment the phone rings. By utilizing this solution, you can save valuable time, enhance customer service, and cultivate lasting relationships that encourage repeat business! On average, users can save 37 seconds per call with immediate access to charts. The software also allows for effortless updates or creation of customer information during calls. Furthermore, it aids in better staff scheduling by providing insights into call volume based on time frames or customer service representatives. Notifications enable easy access to client details within your PMS, ensuring that by the end of your greeting, the patient’s chart is available along with all necessary information to assist them effectively. If a customer is not found in your database, you can effortlessly copy their contact details to create a new chart or modify an existing one, ensuring a seamless experience for both your team and your clients. This capability not only streamlines operations but also enhances overall efficiency in managing client interactions.

Enhance contemporary workplaces with exceptional collaboration and unified communication solutions. At New Era, we deliver communication services designed to simplify and unify a wide range of collaboration and UC technologies, such as audiovisual systems, telephony, audio and web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and beyond. Our comprehensive managed service covers your entire unified collaboration ecosystem. By equipping organizations to facilitate user support from any location and on any device, we foster increased productivity and better business results, ensuring that users enjoy an optimal collaboration experience that enables effective operations whether they are working on-site or remotely. Our vendor-neutral strategy enables us to seamlessly integrate and manage various vendors and collaboration technologies. Together, we can create a customized service tailored to your company's specific communication requirements, ensuring that all your collaboration needs are met efficiently.

The Horizon hosted phone system is a comprehensive solution for business communication, offering a wide array of both fixed and mobile telephony functions through a user-friendly web interface. As the leading cloud telephony option available today, Horizon boasts an extensive feature set designed to cater to the needs of businesses of all sizes and structures. Cavendish has been a pioneer in providing the Horizon system, accumulating significant expertise in its setup, installation, training, and support for various phone system configurations that contemporary businesses demand. With the capability to implement auto attendant features, businesses can streamline call routing by presenting callers with menu options. Additionally, users can access their phone number and customize settings from any enabled device within the organization, enhancing flexibility and efficiency in communication. This adaptability makes Horizon an invaluable asset for modern companies aiming to optimize their telephony solutions.

A private branch exchange, commonly known as PBX, refers to a telephone network that organizations utilize to manage both internal and external communications effectively. This system encompasses various features such as call transfers, voicemail capabilities, and interactive voice menus, among others. With the advent of Cloud PBX services, organizations can access not only essential features but also a plethora of additional benefits including enhanced mobility, improved security, and scalability that adapts to current and future needs. By understanding the unique requirements of your business, we tailor solutions designed specifically to address them. Our commitment to transparency and exceptional service positions us as a leading connectivity provider in the market. Recent advancements in technology have enabled reliable voice communication over the Internet, offering lower costs alongside heightened reliability and scalability. We are here to guide you in adopting the latest technologies or transitioning from outdated communication systems. By integrating business connectivity with exceptional customer service, Coeo guarantees reliable, high-quality connections while maintaining industry-leading security standards. Our goal is to ensure your communication needs are met with efficiency and innovation.

Enhance your business operations and elevate productivity levels with RingOffice's innovative Cloud Phone Systems and Communication Solutions. Our services allow for effortless collaboration from any location, significantly improving efficiency and boosting productivity through our top-tier Cloud Communication Services available across Canada, the United States, and global markets. We prioritize a customer-centric approach, innovation, and adaptability, fostering a collaborative environment that encourages teamwork. Experience cost-effective communication solutions powered by RingOffice, leveraging cutting-edge technology to maximize your return on investment. With RingOffice, you can expect premium quality and advanced features, as we provide tailored solutions supported by a robust infrastructure and world-class data centers. Discover how our commitment to excellence can transform the way your business communicates and operates.