New Era Description
Modern workplaces can be made more productive by unified communication services and world-class collaboration. New Era offers communication solutions that integrate a wide range of collaboration and UC technologies. This includes audio visual technology, telephony and web conferencing. Video conferencing, audio conferencing and video conferencing are all part of New Era's offering. We provide a managed service that covers all aspects of your unified collaboration environment. We empower organizations to support their users regardless of where they are located or how they use them. This helps drive productivity and improves business outcomes. We can integrate and manage multiple vendors and collaboration technology because we are vendor-agnostic. Let's create a customized service that meets your company's communication requirements.
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All your business operations can be managed remotely from one platform. You can improve productivity and simplify communications with reliable voice and video, fax, messaging, conferencing, and fax in the cloud. Flexible, unified cloud communications and contact centre services for small and medium-sized businesses. You can customize your settings and capabilities to make your conference calls work as you wish. You can have up to 100 people on your conference call. Our VoIP phone system or hosted PBX replaces your traditional small business phone system. It uses your broadband connection to make communication easier. You can easily share your desktop and broadcast HD video to any size meeting, large or small, as well as teleconferencing. No downloads required. You can send and receive SMS and MMS text messages online. You can also manage internet faxing right from your dashboard. Infinite offers the most current VoIP phones that are fully configured and ready to use. You just need to turn on your phone and get started talking.
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InfinCE
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Customizable dashboards with smart tiles for complete data visualization.
Curated marketplace with many open-source and commercial business software.
Guest users can view dashboards, share files/documents, and collaborate with the team, customers or partners, without being part of InfinCE.
Smart video calling experience with multiple screen share and simultaneous document editing.
Centrally control your IT assets with stringent access controls.
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Slack
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RingCentral Contact Center
RingCentral Contact Center, an omnichannel cloud-based contact center solution, helps improve customer service. RingCentral Contact Center is equipped with intelligent IVR and self-service options and integrated with smart routing functionality, unified communications capabilities and unified communication capabilities. This allows for better staff scheduling, call center efficiency, customer satisfaction, and optimizes staff scheduling. RingCentral Contact Center's industry-leading tools allow customers to connect faster and more easily with the agent that can best meet their needs. The platform supports many third-party integrations, including Google, Salesforce, Zendesk and Box. RingCentral Contact Center allows users to choose the preferred method of communication with the company. This includes chat, SMS, voice and social media.
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Integrations
Company Details
Company:
New Era Technology
Headquarters:
United States
Website:
www.neweratech.com/us/collaboration-and-unified-communications/
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Product Details
Platforms
SaaS
Type of Training
Documentation
Webinars
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online
New Era Features and Options
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