Best Collaboration Software for Aircall

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

Shift is your power browser. The only browser to merge all your applications into one beautiful window. Connect all of your email accounts and manage all your apps from one powerful window. Streamline everything you do online when you install Shift and access thousands of apps without leaving your browser. Tired of juggling apps, hundreds of tabs, and multiple accounts? Most browsers make that feel messy, Shift makes it simple.

You can access, share, or access your files from any device. The first 15GB of storage is free. Drive Enterprise allows businesses to only pay for the storage that employees use. It works seamlessly with Microsoft Office and comes with Google Docs and Sheets. You can store photos, stories and designs, drawings, recordings, videos and more. Google Accounts come with 15GB of storage for your first 15GB. You can access your files in Drive from any smartphone, tablet or computer. Your files will follow you wherever you go. You can quickly invite others and allow them to download, view, and collaborate on any files you wish. Get started with Drive free of charge

Desktop.com offers a complete solution that saves money and instantly provide you and your team with all key aspects for efficient online collaboration and organization. Stay on top of it all by creating one or several workspaces, connect them and organize tools and content into separated Desktops. Add app integrations, share and manage access or use the global search to instantly search across everything from a single location to find what you need. Working with a team, partners or other guest users? Enable the complete Desktop.com communication suite with chat, voice and video call functionality that seamlessly gets added to your workspace. - powerful search; search across ALL your content, apps, integrations and more! - integrated app store; instant access to all the best web apps - bookmark management and sharing - password manager & password sharing - browser extension with secure vault - import feature - app integrations - SSO - MFA Communication suite: - group chat, 1-on-1 chat, cross-app chat - voice and video call - meeting breakout rooms - schedule meetings And much more. Organize it all, with an online Desktop.

Slack, a cloud-based project collaboration software solution that facilitates communication between teams, is designed to seamlessly integrate with other organizations. Slack offers powerful tools and services all integrated into one platform. It provides private channels for interaction within smaller teams, direct channels for sending messages to colleagues, as well as public channels that allow members to start conversations across organizations. Slack is available on Mac, Windows and Android as well as iOS apps. It offers a variety of features including chat, file sharing and collaboration, real-time notifications and two-way audio/video, screen sharing, document imaging and activity tracking and logging.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Front is the all-in-one customer service platform built for collaboration. Our powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours.

COZYROC's SSIS+ suite includes 270+ Data integration adapters, ETL components and tasks for developing ETL solutions with MS SQL Server Integration Services.

Meetings and calls are the backbone of your work. Ineffective conversations can be a barrier to your success. Avoma's Conversation Management platform will transform the way you work. Learn about topic trends, talk-patterns that win, key coaching insights, and how to deal with risks. Search for any word and share key moments. Comment to give feedback. Automate data entry and note-taking to allow you to focus on the conversations. To coach your team faster, learn the most important insights from their conversations. Collaboration with cross-functional teams is key to better alignment Automatic video recording, high quality Transcripts and AI-generated Notes are available for key topics. Don't let action items slip by the wayside and don't forget to follow-up. To recall the details, search the transcript and playback the recording using time-stamped notes.

You can schedule meetings faster and stop sending back-and-forth emails. Your calendar is full and you are productive. Let prospects book a time that suits them both. You can book more meetings and appointments in less time. Syncs with Google Calendar or Office 365 Calendar. Do not get bogged down in an email chain trying to find a time for everyone to meet. HubSpot's meeting tool allows prospects to book meetings with you and multiple people within your company. The HubSpot meeting planner works with the apps you already use and is connected to your HubSpot contacts list. This means that every prospect who books a meeting, your database grows and stays in sync. Book more appointments in less time and allow your time to be spent on the important things. Give prospects the ability to book meetings with your company and save hours on emailing.

Real-time coaching, automatic note-taking & custom meeting reports. When you're not selling, it's important to keep your database up-to-date and clean. It is very disturbing to take notes and switch between knowledge base and customers. Details are important. Details are important, especially in sales, where a few small details can turn a loss into a victory. Maximize the chance of getting a meeting on your first call. Create the best interview guide, and get a summary of the candidates' answers. Create an SEO page right after your podcast. Uncover hidden insights in your interview. Understand feedbacks and feelings quickly. Record every VoIP call and online meeting. Add notes, screenshots and follow guidelines. Classify your notes and improve meeting performance. In less than two minutes, you can fully understand any call. Transcription and topic analysis.

Mayday centralizes, harmonizes and intelligently distributes your knowledge internally, in your contact tools, or externally, in an intelligent FAQ where your users are looking for it. Sharepoint, Wiki, intranet, documents... The proliferation of tools can seriously hamper knowledge management. Mayday Knowledge Base is the only solution that brings all of your business knowledge into one place. Knowledge is easily accessible, even during customer interactions, as it is delivered to the advisor's desktop. AI-enhanced content suggestions and a search engine with intelligent suggestions will increase your response speed.

Surfboard integrates into your existing systems and helps you plan your team's schedules based on accurate weather forecasts. It also provides insight on their performance. Stay in control of your team and stay connected. We remove the pain and chaos of scheduling your support staff. You need the right people in the right places at the right times to meet your SLAs and cost goals. Surfboard is easy to use and doesn't require any engineering support. Surfboard integrates seamlessly with your existing systems, such as HRIS, payroll and billing, CRM, tickets, and time off. This makes it the single source for truth for your support staff. The Surfboard Forecasting tool allows support teams to predict the level of future requests and make adjustments based upon changes in demand. Match support request levels to agent availability and ensure your SLAs and customers are satisfied.