Best Business Intelligence Software for LiveChat

Based on your interests, history, and role, you will receive personalized and recommended results. QuaerisAI provides near-real-time data access for all data. QuaerisAI enhances your data and document workload with AI. To increase knowledge sharing and track performance, teams can share insights and pinboards. Our advanced AI engine transforms your inquiry to a database-ready language within micro-seconds. Data is nothing without context, just like life. Our cognitive AI engine interprets search terms, interests, roles, and past history to provide ranks results that allow further exploration. You can easily add filters to search results to dig into the details and explore relevant questions.

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Using Twilio Segment, companies can collect, unify and route their customer data into any system. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.

Mixpanel's mission is to increase innovation. Mixpanel is not only a company but also a service provider for businesses. Companies can use our engagement and analytics product to analyze how users interact, convert, retain, and engage with them in real-time on web, mobile, or smart devices. They can then use this data to improve their products and business. Mixpanel serves more than 26,000 companies in different industries worldwide, including Samsung, Twitter and BMW. Mixpanel is headquartered in San Francisco and has offices in New York City, Seattle, Austin. London, Paris, Barcelona, Paris, London, and Singapore.

Connect your data, segment your audience, provide seamless experiences, and track your success easily. No-code integrations allow you to integrate data from finance, marketing, sales, support, and product into one customer profile. This will reveal the actions that are most important to your business. Segmentation is a powerful tool that allows you to target audiences using any combination of demographic, firmographic and behavioral data as well as transactional data. The right message to the right person at the right moment, the right time. Hyper-personalized omnichannel experiences that connect with your audience across the entire customer journey are a great way to connect with them. Intelligent automation that feels human. Data should make decisions easier, not more difficult. Your entire team can make data-driven decisions by using visual analytics and reports that provide insight, while custom dashboards keep you on track.

Seeing what's happening on your website or apps can help you accelerate growth. Kissmetrics is ideal for SaaS product or marketing teams. We provide the information you need in order to acquire qualified prospects, convert more trial customers into paying customers, and decrease churn. Kissmetrics is also suitable for ecommerce product marketing and product teams. We provide the information you need in order to optimize your checkout funnel, convert loyalists into customers, and increase your customer's lifetime value.

Use the language you already love to prototype ideas quickly, develop production-ready communications applications, and run serverless applications on one API-powered platform. Twilio is a single fully-programmable platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Consult our community of over 9 million developers for guidance and inspiration on your next project. Sign up and start building today.

Wrike is a powerful work management platform that gives cross-functional teams full visibility into complex projects. Our cloud-based collaboration software software is trusted by 20,000+ leading companies around the world, including tech giants such as Fitbit and Siemens. Wrike boasts a wide range of award-winning features, including dynamic request forms, automated workflows, cross-tagging, custom item types, and 400+ app integrations. Work smarter with Work Intelligence™: our advanced communication software that offers voice commands, smart replies, and document processing. We also offer tailor-made templates to help teams kick-start Agile projects and tick every box for compliance. As well as 99.9% uptime, our enterprise-grade security offers single sign-on, role-based access control, and continuous data backup. For extra peace of mind, you can use the Wrike Lock add-on and gain full ownership of your master encryption key. Wrike has been proven to make organizational processes 40% more efficient, eliminating time-consuming admin work and reducing costs across the board. Discover how it can benefit your team — start your free two-week trial today.

HubSpot Marketing Hub will help you grow your traffic, convert leads and prove ROI. HubSpot Marketing Hub is an all-in-one marketing software that helps brands and marketing professionals launch and maintain effective campaigns that help them get noticed. This includes SEO (search engine optimization), writing blogs and creating web content (CMS), as well as leveraging social media such as Facebook, LinkedIn, Twitter, and others. Marketing Hub will help you and your team increase traffic, convert leads, track your entire funnel, and more. Drag and drop your way into professional email templates and landing pages. You can quickly publish blog posts that make you an authority on any topic and help you get noticed online. Your content is responsive, so visitors can access it from any device. Get real-time SEO recommendations and create a content strategy that adapts for modern search. You can also find out more.

Understand your customers like never before. Google Analytics provides free, powerful tools to analyze your business data in one centralized platform. Google Analytics 4 (GA4) is the latest evolution of Google’s analytics solution, offering a more detailed and holistic view of user behavior across websites and apps. Designed with privacy at its core, GA4 uses event-based tracking for greater flexibility and precision in data collection. It features advanced capabilities such as cross-platform tracking, machine learning-powered insights, and predictive analytics to help businesses uncover key customer insights and make informed decisions. With seamless integration with Google Ads and customizable reports, GA4 enables businesses to optimize their strategies while staying compliant with privacy standards.

Cyfe, a business intelligence platform, helps businesses of all sizes with KPI Monitoring, search engine optimization and scheduling, social media marketing and custom reports, data export & archivement, and other services.

Woopra is a Customer Journey Analytics platform that helps companies understand, analyze and retain customers. The platform is designed for optimization and growth across the entire customer lifecycle. The platform uses individual-level data to generate aggregate analytics reports that provide full lifecycle insights and bridge departmental gaps. Woopra's proprietary tracking technology tracks your usage across your website and mobile apps. The platform also offers 51+ integrations with partners like Salesforce, Marketo and Intercom. This allows you to seamlessly unify disparate data points across tools or teams.

Act-on makes it easy to build lasting relationships with customers and measure your marketing successes. Act-On, a cloud-based marketing automation platform that has won numerous awards, aims to help businesses grow their brand, drive demand and expand customer relationships. Act-On is the only integrated workspace that allows marketers to combine multiple marketing tools into one application. This allows them to improve customer experience. Web visitors typically decide to stay or leave a site within the first 20 seconds. Act-On’s AI agent, called Act-On InSite, ensures they stay engaged by delivering fast, accurate, and personalized content that addresses their needs, turning visitors into potential sales opportunities.

9Spokes provides small businesses with powerful data dashboards that give them greater visibility into their operations and allow for better decision making. 9Spokes is a free and robust solution that connects with top business apps to provide the key metrics users require on their smart dashboard. 9 Spokes gives businesses the big picture to help them make the right decisions. It can be used to manage cash flow and people as well as track digital campaigns. Your 9Spokes dashboard and some apps on our app store can be used for free. However, some apps require payment. This is between you and the app. Prices for each app are different, and you will be informed before you sign up. Many of the featured apps are free to try before you commit.

Contentsquare's digital analytics cloud for customer behavior helps companies to understand and implement strategies that will help them achieve more success. Conventional web analytics do not give you the whole picture. Traditional tools can be difficult to use and even more difficult to interpret, providing data that only specialists can understand. We make it easy. It's easy to see how customers use your website or app with our intuitive visual reporting. Contentsquare automatically highlights your most pressing issues and opportunities. It's like having a team of analysts to analyze your data and give you a smarter list. Identify the most important UX issues that are costing your online customers and prioritize them. Watch the exact sessions that cause friction and errors. Identify and prioritize errors based on revenue impact.

The latest innovation in predictive analytics for marketing analytics combines anonymous web visitor identification with B2B intention data. Company Surge®, which identifies web visitors who are actively researching topics relevant to your business, creates the fastest route from anonymous visitor to qualified sales opportunity. VisitorTrack acts as a Caller ID for your Website®. You can see anonymous business visitors to your website, pages viewed, and related topics they are researching without the need for registration. Company Surge®, B2B Intent data shows which topics your visitors are most interested in. Intent scores can be used to identify businesses that are active buyers.

Slack allows you to share insights on your office TV screens and website with your clients. You can also send automated email updates or share your insights via Slack. No IT support or experience is required. Octoboard is 100% self service software. It automatically collects, visualizes and updates data for more than 18.000 business clients, both in the cloud or on-premise. What is measured gets done! Communicate your business goals and performance targets in numbers. In seconds, create beautiful dashboards and reports that can be shared. Octoboard automatically collects data from all cloud applications. We will ensure data consistency and save you time on data visualization, sharing, reporting, and reporting. Octoboard allows you to manage your devices, office TVs, and monitors. Take control of your data. Live website traffic, leads, signups, upgrades, customer retention, support tickets, and more. Combine Sales, Marketing and Support metrics with real-time events.

LiveSession allows you to analyze users' behavior, improve UX and find bugs. You can also increase conversion rates through session replays and event-based product analysis. Visualization of the most popular sections of your website will allow you to increase the number and frequency of actions. Console logs can be used to identify and fix errors that cause irritation for users. This will also help you lower conversion rates. To better reflect the user's experience, send product-specific events using our Javascript API. To create a single source for truth, enrich user sessions. You can analyze the journeys of your customers to purchase by organizing their paths into funnels.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

5X is a data platform that offers everything you need to centralize your data, clean it, model it, and analyze it. 5X is designed to simplify data management. It offers seamless integration with more than 500 data sources. This ensures uninterrupted data movement between all your systems using pre-built connectors and custom connectors. The platform includes ingestion, warehousing and modeling, orchestration and business intelligence. All of this is presented in a simple-to-use interface. 5X supports a variety of data movements including SaaS applications, databases, ERPs and files. Data is transferred automatically and securely to data lakes and warehouses. 5X's enterprise-grade security encrypts the data at its source, identifying personally identifiable data and encrypting it at a column-level. The platform is designed for a 30% reduction in total cost of ownership compared to building a platform yourself. It also enhances productivity by providing a single interface for building end-to-end pipelines.

Rethink your Employee Training Program. A step-by-step, personalized online training program will help you train your employees. You can lower your training costs and increase your employees' productivity. Employee training is more effective when it's simple and engaging. You can guide and support each employee in real-time by creating a customized training plan. Reduce Training Time and Costs - Transform your corporate training from face-to-face to online, engaging training. This will also reduce training costs. You can measure and analyze your training program online. Get feedback and status updates at every stage. With each training walkthrough, you can access aggregated analytics.

Activate customer journeys with complete visibility using infrastructure-as-code. Blotout's SDK provides companies with all the analytics and remarketing tools that they are used to. It also offers best-in-class privacy protection for company users. Blotout's SDK conforms to GDPR, CCPA, & COPPA. Blotout's SDK uses distributed edge computing on-device for analytics, messaging, and remarketing. It does not require any User Personal Data, Device IDs, or IP addresses. With 100% customer coverage, measure, attribute, optimize, activate, and optimize customer data. Only stack that combines offline, online and event data sources to give you complete customer coverage. To build loyalty and comply with the GDPR, establish a trusting data relationship with your customers.

98% of website traffic is anonymous. Lift AI predicts the visitor's 'buyer intention' in real-time so that you can convert them in chat, before they leave the site. Lift AI's sophisticated AI model predicts the likelihood of every visitor to buy or convert (known by 'buyer intention'). This is even though anonymous visitors may be included. Lift AI automatically surfaces web users with high buyer intent to allow your sales team to prioritize them via live chat (before they leave the site), while visitors with low buyer intent are engaged using chatbots. Combine Lift AI's buyer intention score with other intelligence tools to maximize their effectiveness. A high buyer intent visitor who is also a target account might be prioritized in chat and follow-up. Lift AI users convert 9x more visitors to their website via chat to pipeline.

Customer data is essential to make better decisions. However, it doesn't need engineers to code every event. Freshpaint automatically detects clicks on your site and sends the data to a multitude of analytics and advertising tools via pre-built integrations. Did you forget to track an event? Freshpaint provides immediate answers, not two weeks later. It backfills historical data from every new event to give you the right information. Freshpaint is 100% purpose-built for managing PHI and signs BAAs for digital health startups. While developers are required to implement tracking for analytics and marketing tools often, they are not the end users of these tools. You can use the flexibility of a platform to make it easier for you to move faster and spend more time developing core products.