Best Website Visitor Identification Software for LiveChat

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

Act-on makes it easy to build lasting relationships with customers and measure your marketing successes. Act-On, a cloud-based marketing automation platform that has won numerous awards, aims to help businesses grow their brand, drive demand and expand customer relationships. Act-On is the only integrated workspace that allows marketers to combine multiple marketing tools into one application. This allows them to improve customer experience.

The latest innovation in predictive analytics for marketing analytics combines anonymous web visitor identification with B2B intention data. Company Surge®, which identifies web visitors who are actively researching topics relevant to your business, creates the fastest route from anonymous visitor to qualified sales opportunity. VisitorTrack acts as a Caller ID for your Website®. You can see anonymous business visitors to your website, pages viewed, and related topics they are researching without the need for registration. Company Surge®, B2B Intent data shows which topics your visitors are most interested in. Intent scores can be used to identify businesses that are active buyers.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

98% of website traffic is anonymous. Lift AI predicts the visitor's 'buyer intention' in real-time so that you can convert them in chat, before they leave the site. Lift AI's sophisticated AI model predicts the likelihood of every visitor to buy or convert (known by 'buyer intention'). This is even though anonymous visitors may be included. Lift AI automatically surfaces web users with high buyer intent to allow your sales team to prioritize them via live chat (before they leave the site), while visitors with low buyer intent are engaged using chatbots. Combine Lift AI's buyer intention score with other intelligence tools to maximize their effectiveness. A high buyer intent visitor who is also a target account might be prioritized in chat and follow-up. Lift AI users convert 9x more visitors to their website via chat to pipeline.