Find and compare the best Artificial Intelligence software for Freshdesk in 2026
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Use the comparison tool below to compare the top Artificial Intelligence software for Freshdesk on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Faraday
Faraday
Accelerating B2C expansion through actionable AI solutions. With comprehensive consumer insights, reliable algorithms, and seamless integrations, we can facilitate your growth within a mere 6-8 weeks. Focus on prioritizing, personalizing, and enhancing every customer interaction. Broaden your outreach while effectively targeting your advertising budget towards the ideal audience. Utilizing Reach, you have the capability to create tailored lookalike audiences from a pool of over 290 million U.S. consumers, enabling you to engage them across diverse channels, both online and offline. Our sole focus is on leveraging AI for the B2C customer journey, and we have maintained our position as the industry leader for more than five years. We seamlessly connect with over 260 systems, enhancing your efficiency with AI in every aspect of your daily operations. We are committed to data non-proliferation, ensuring you have access to valuable data without compromising individual privacy. This approach not only safeguards consumer information but also empowers businesses to make informed decisions based on aggregate insights. -
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Rheo
Rheo
$10 per monthRheobot offers both real-time and automated services aimed at enhancing customer interaction, converting leads, and managing client relationships across websites and social media channels. This comprehensive approach streamlines communication and fosters stronger connections with customers. -
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Yellow.ai
Bitonic Technology Labs
Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries. -
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Cleverly.ai
Cleverly.ai
Cleverly acts as your ultimate assistant, streamlining real-time triage and facilitating intelligent automation while also managing your knowledge base to enhance customer self-service interactions. It adeptly classifies, prioritizes, and directs tickets based on customer intent, utilizing precise categorization across more than 100 labels, achieving an impressive ticket classification accuracy of over 90%. This system enables classification in one language while effectively extending its capabilities across more than 12 other languages. Additionally, it ensures that your repository of internal procedures, macros, and FAQs is consistently updated, comprehensive, and reliable, while also proactively identifying knowledge gaps to maximize knowledge coverage rates. By automating responses to frequently asked questions, it significantly reduces manual workload, achieving deflection rates between 20% and 60%. Furthermore, it boosts agent productivity by delivering the most relevant information exactly when needed, with a noteworthy 20% deflection rate that requires minimal setup thanks to its AI-driven and pre-trained models. Moreover, Cleverly offers seamless integration with your existing help-desk or CRM systems, along with dynamic forms designed to gather essential information in advance. This holistic approach ensures a more efficient workflow and enhances overall customer satisfaction. -
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Zowie
Zowie
Zowie is an enterprise-grade AI agent platform built to transform how businesses interact with customers through intelligent conversations. Instead of relying on static menus or rule-based bots, Zowie enables organizations to deploy conversational AI agents that execute real business processes end to end. These agents can manage refunds, answer inquiries, track orders, and complete complex operational tasks with speed and precision. The platform provides a no-heavy-code environment for building and orchestrating agents that operate consistently across voice, email, chat, and social channels. Powered by Zowie Intelligence, every interaction is deterministic and fully auditable, ensuring accuracy and eliminating unpredictable outputs. Teams can monitor conversations in real time, analyze performance metrics, and refine agent behavior to continuously improve outcomes. The system is built once and deployed everywhere, maintaining consistent tone and brand voice across more than 70 languages. Enterprise integrations connect seamlessly with CRM, ERP, and ecommerce systems to streamline operations. Security and compliance are core to the platform, with certifications such as GDPR, CCPA, and SOC 2. By combining automation, observability, and conversational precision, Zowie helps enterprises scale customer support while increasing satisfaction and loyalty. -
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Scotty
Scotty Technologies
Introducing an advanced virtual agent designed for automating both inbound and outbound voice and chat interactions with your desired audience. This all-in-one platform provides business process automation through voice and text, ensuring accessibility around the clock and across multiple languages. With this solution, you can effortlessly manage all conversation-driven business operations from initiation to completion. Scotty is offered as a managed service under a pay-per-use pricing model, eliminating the need for any initial investment. By leveraging your existing data, Scotty crafts relevant and contextual customer journeys while delivering real-time insights. No more long waits - Scotty efficiently manages inbound and outbound phone calls from beginning to end. It is capable of scaling from a single interaction to millions of calls, chats, and emails on the same platform. You won’t incur any license fees or monthly payments; you only pay for the contacts you utilize. Additionally, Scotty facilitates straightforward and effective integration, allowing for seamless connections between your current platforms and teams. This innovative solution is designed to enhance customer engagement and streamline operations for businesses of all sizes. -
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Senseforth.ai
Senseforth.ai
Enhance your engagement with potential clients and streamline lead generation through the use of conversational chatbots. By offering tailored suggestions during critical moments, conversions can be significantly boosted. A seamless and consistent support experience leads to higher levels of customer satisfaction. Our extensive conversational AI bot marketplace features a variety of pre-configured enterprise chatbots designed for various sectors, including banking, insurance, retail, healthcare, telecom, hospitality, and more. We create comprehensive conversational AI solutions aimed at assisting contemporary businesses in tackling significant challenges related to customer acquisition, retention, and support. As the landscape evolves, Senseforth.ai is at the forefront of this transformation. We envision a future in which conversational AI and chatbots serve as powerful tools for innovation and enhancement. Our commitment is to foster an environment where every organization leverages this groundbreaking technology to facilitate engaging and impactful dialogues with their customers, employees, and all relevant stakeholders, thus paving the way for a more connected world. -
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Engagely.ai
Engagely.ai
A significant 73% of consumers indicate that their experience with a brand significantly influences their purchasing choices. By utilizing a conversational AI bot, you can elevate your customer experience to new heights. Engagely.ai offers sophisticated chatbots that create an impactful customer journey across various platforms and cater to the language preferences of your clients. With over 2 billion users on WhatsApp globally, it's essential to engage with your audience where they are, and Engagely’s Conversational AI Solutions make that possible. Tap into the potential of the world's largest messaging application to maintain communication with your clientele. You can efficiently address customer inquiries, disseminate crucial updates, facilitate bill payments, and engage potential clients to convert them into loyal customers. Additionally, Engagely's AI-driven phone bot streamlines both inbound and outbound customer support calls, ensuring a smooth and natural interaction by utilizing cutting-edge speech recognition technology to make conversations feel more human. This innovative approach not only enhances the user experience but also fosters customer loyalty and satisfaction. -
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WP-Chatbot
Wordpress
WP-Chatbot introduces an innovative OmniChat™ chat widget for your website, leveraging MobileMonkey's patent-pending technology that enables a unified chatbot experience across various messaging platforms. This widget is the quickest and most user-friendly method to implement live chat on your WordPress site, helping you convert more leads and maintain customer engagement, even after they leave your site. With a simple one-click installation, you can provide round-the-clock live chat support, ensuring visitors can reach you at all hours, including while you rest. It features a single inbox that consolidates messages from Facebook Messenger and web chat, allowing for seamless communication. The integration process is hassle-free, and it boasts robust chatbot functionalities, achieving full compatibility with your Facebook Business Page and Messenger. Known as the leading and most effective chatbot solution in the WordPress community, WP-Chatbot powers thousands of websites with its live chat and web chat features. Furthermore, conversations initiated through WP-Chatbot are accessible to both Facebook Messenger users and those not logged in, ensuring a wider reach for your customer interactions. By using WP-Chatbot, you can enhance the user experience on your site, ultimately driving better business results. -
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UBOS
UBOS
Unlock the potential to turn your innovative concepts into AI applications within moments. Our no-code/low-code platform empowers everyone, from seasoned developers to everyday business users, to craft cutting-edge AI-based applications in just 10 minutes. Effortlessly connect with APIs such as ChatGPT, Dall-E 2, and Codex from OpenAI, along with the ability to implement custom machine learning models. You can create tailored admin clients and CRUD functionalities, enabling efficient management of sales, inventory, contracts, and beyond. Develop interactive dashboards that convert data into insightful actions, driving innovation within your organization. Additionally, easily set up a chatbot to enhance customer support and create a truly omnichannel experience through various integrations. This comprehensive cloud platform harmonizes low-code/no-code tools with advanced technologies, ensuring your web applications are scalable, secure, and straightforward to oversee. Revolutionize your software development journey with our versatile no-code/low-code platform, which is ideal for both business users and skilled developers, paving the way for limitless possibilities. Moreover, the user-friendly interface ensures that anyone can get started quickly, making technology accessible to all. -
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Ikigai
Ikigai
Enhancing model performance and conducting scenario analyses through simulations with historical datasets is essential for progress. Collaboration is streamlined across data governance, access management, and version control. With Ikigai's ready-to-use integrations, you can effortlessly incorporate a wide range of tools that fit seamlessly into your existing workflows. Ikigai offers over 200 connectors, allowing you to connect to virtually any data source you can imagine. If you're looking to deploy your machine learning pipeline to a website or dashboard, Ikigai’s web integrations make that process straightforward. Utilize triggers to initiate data synchronizations and obtain updates every time you execute a data automation flow. In addition, you can connect to your own APIs or develop new ones for your data stack, ensuring a smooth integration with Ikigai. This flexibility empowers teams to adapt quickly to changing data landscapes and leverage insights effectively. -
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Kindo
Kindo
Kindo has arrived, transforming the way we work forever. With just a few simple clicks, you can connect to any AI model, seamlessly integrate it with your existing applications, and delegate your repetitive tasks through efficient workflows. This innovative platform allows you to concentrate on the most rewarding aspects of your job, freeing you from the burden of mundane tasks. As the first self-service AI platform, Kindo securely links OpenAI's ChatGPT, Google Bard, Cohere Claude, or any AI model of your choice to your organization's data while maintaining privacy. Enhance your productivity with effortless AI-driven search capabilities, connect to over 200 SaaS apps, and easily construct no-code workflows powered by AI. By asking questions about your data, you can receive immediate answers, eliminating the need to sift through endless spreadsheets or wikis—Kindo effectively overlays AI tools onto your current applications to answer your most pressing inquiries. With Kindo, you’re not just working smarter; you’re revolutionizing your entire approach to tasks and information retrieval. -
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Ema
Ema
Introducing Ema, an all-encompassing AI employee designed to enhance productivity throughout every position in your organization. Her user-friendly interface inspires confidence and ensures precision. Ema serves as the essential operating system that enables generative AI to function effectively at the enterprise level. Through a unique generative workflow engine, she simplifies complex processes into straightforward conversations. With a strong emphasis on trustworthiness and compliance, Ema prioritizes your data's security. The EmaFusion model intelligently integrates outputs from various leading public language models alongside tailored private models, significantly boosting productivity while maintaining exceptional accuracy. We envision a workplace where fewer mundane tasks allow for greater creative exploration, and generative AI provides a unique chance to realize this vision. Ema effortlessly integrates with hundreds of enterprise applications, requiring no additional training. Furthermore, she adeptly interacts with the core components of your organization, including documents, logs, data, code, and policies, ensuring a harmonious workflow. By leveraging Ema, teams are empowered to focus on innovation and strategic initiatives rather than getting bogged down in repetitive tasks. -
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Parloa
Parloa
AI is transforming customer service now and for the foreseeable future – with our innovative AI platform, you can enter a new era of contact centers. We offer a comprehensive AI contact center solution that combines human expertise and artificial intelligence to redefine customer service for the next ten years. Parloa meticulously integrates and customizes the most effective AI tools, empowering you to achieve up to 15% enhanced results right from the start. Our platform comes equipped with a variety of common use cases that require no additional effort from your side. This empowers your business units to seamlessly access all necessary AI technologies independently of IT support. You can effortlessly implement your automation processes using a simple drag and drop interface, managing the AI capabilities without the need for coding. Our robust technical infrastructure guarantees complete oversight of every aspect of both calls and chats, delivering unmatched quality in automation. Additionally, this user-friendly approach ensures that both small and large businesses can leverage advanced AI solutions without a steep learning curve. -
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UnifyApps
UnifyApps
Streamline fragmented systems and eliminate data silos by empowering your teams to create sophisticated applications, automate workflows, and construct data pipelines effectively. Quickly automate intricate business processes across various applications in mere minutes. Develop and launch both customer-facing and internal applications effortlessly. Take advantage of an extensive selection of pre-built rich components to enhance your projects. Ensure enterprise-grade security and governance while benefiting from robust debugging and change management capabilities. Accelerate the development of enterprise-grade applications by tenfold without the need for coding. Leverage powerful reliability features, including caching, rate limiting, and circuit breakers. Create custom integrations in less than a day using the connector SDK, facilitating seamless connections. Achieve real-time data replication from any source to desired destination systems, making it easy to transfer data across applications, data warehouses, or data lakes. Additionally, enable preload transformations and automated schema mapping to streamline your data processes further. This approach ensures that your organization can respond to challenges with agility and efficiency. -
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Leo
Leo
Select either an inbound assistant that responds to events, such as new lead submissions, or an outbound assistant that operates on a predetermined schedule. Integrate your assistant with our various tools and specify the features you want. Your AI phone assistant will be ready to make and receive calls in no time. You can create as many assistants as you wish, easily implementing your workflows and having everything set up in under two minutes. Each phone agent comes equipped with a customized knowledge base and tools specifically designed to meet your individual requirements. Say goodbye to lengthy training periods for representatives. Enjoy the flexibility of complete customization, from choosing different voices and defining prompts to selecting specific language models. Our phone agents are operational 24/7/365, efficiently managing both incoming and outgoing calls. Callers also have the option to request a transfer to a human representative at any point during their conversation. Additionally, every call is recorded by default (unless you choose otherwise), enabling you to revisit and assess any interaction at your convenience. This ensures that you maintain a high standard of service and customer satisfaction. -
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Maven AGI
Maven AGI
Revolutionize your customer interaction experience with Maven's generative AI, which requires no complicated setup. It provides reliable answers to even the toughest queries while seamlessly handling both structured and unstructured data, all deployable with just a line of code in mere days rather than months. Its effortless integration into your existing knowledge and ticketing systems adheres to the highest standards of security and compliance. Say goodbye to the frustrations of bots and convoluted decision trees; Maven transcends being merely another ticketing system or chatbot. Instead, it represents a holistic generative AI solution that aims to reshape the customer support environment without the associated stress. Our generative AI technology not only delivers precise answers but also personalizes interactions and facilitates actions throughout the entire support process. Equip customers with the ability to effortlessly access the assistance they need, no matter their location, through AI-driven help desks and conversational chat agents. Additionally, enhance the capabilities of human agents by providing them with advanced AI knowledge search tools and co-pilot assistants, ensuring they can deliver the most effective proactive support possible. This comprehensive approach ensures that both customers and agents benefit from a streamlined and efficient support experience. -
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Automate365
gnani.ai
Gnani.ai's AI-driven virtual assistant is a powerful and adaptable solution aimed at greatly improving customer interactions while simultaneously lowering operational expenses. This platform provides a low-code/no-code interface with more than 100 pre-configured workflows, enabling organizations to launch their services in under a week. It accommodates over 40 languages, guarantees immediate responses, and achieves a remarkable 70% cut in operational costs. Thanks to its sophisticated natural language understanding (NLU) features, it can effectively manage queries with multiple intents and entities, maintaining over 90% accuracy. Additionally, the system incorporates continuous unsupervised learning, which guarantees that the virtual assistant evolves and enhances its performance over time. With such impressive capabilities, businesses can expect not only efficiency but also a significant boost in user satisfaction. -
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Armour365
gnani.ai
Armour365, a cutting-edge voice biometrics solution from Gnani.ai, serves as a robust security platform aimed at thwarting fraud, improving customer satisfaction (CSAT), and lowering operational expenses. It boasts a sophisticated fraud detection system that can identify various threats, including anti-spoofing measures, synthetic voices, and replay attacks. The technology accommodates both active and passive biometric methods, requiring merely under one second of spoken input for effective authentication. Additionally, it provides dynamic passphrase options, supports multiple languages and text formats, and integrates effortlessly across various communication channels. Noteworthy advantages of this platform include a reduction in average handling time by more than 60 seconds, an 80% enhancement in fraud detection capabilities, and a boost in CSAT scores exceeding 30%. Moreover, its versatility ensures that organizations can adapt it to their specific needs without compromising security. -
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CoRover.ai
CoRover.ai
Introducing the pioneering and highest ROI-generating platform focused on human-centric conversational and generative AI. Recognized as Asia's most reliable and widely adopted chatbot solution, we cater to various sectors including banking, finance, healthcare, manufacturing, travel, and e-commerce. The CoRover AI conversational platform brings numerous advantages such as enhanced lead conversion rates, increased sales, cost savings, streamlined support operations, and improved customer experiences. With custom use cases tailored for each industry, our objective is to elevate lead generation, facilitate transactions, and promote repeat business. Chatbots are effective tools that can automate and optimize numerous repetitive tasks, leading to higher customer satisfaction and lower overall operational costs. As the world's first human-centric conversational and generative AI platform equipped with exclusive cognitive AI technology, we offer a managed Chatbot as a Service (CaaS) with self-onboarding assistance, enabling organizations to boost revenue and reduce expenses while simplifying their processes. By integrating our solutions, businesses can not only enhance their operational efficiency but also cultivate stronger relationships with their customers. -
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Auralis
Auralis AI
$499 per monthAuralis AI is a cutting-edge platform aimed at transforming customer experiences via automation powered by artificial intelligence. This innovative solution allows businesses to optimize their support functions by managing routine tasks, providing round-the-clock assistance in various languages, and effortlessly fitting into current CRM and helpdesk frameworks. By decreasing response times and limiting human mistakes, Auralis AI significantly enhances operational efficiency and customer satisfaction. With its strong analytical capabilities and ongoing learning processes, the platform adjusts to the changing demands of customers, guaranteeing tailored and effective support. Consequently, Auralis AI stands out as an essential tool for companies looking to implement scalable and intelligent automation in their customer interactions, ultimately driving growth and loyalty. -
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Zuro
Zuro
Zuro is actively utilized by organizations, financial institutions, and government bodies across the globe. We have achieved remarkable outcomes for our clients; reach out to us for detailed case studies and testimonials. Our orchestration powered by advanced AI significantly reduces expenses and enhances efficiency throughout your organization. Tailored specifically for your business objectives and sector, our AI engine surpasses generic public models while maintaining cost-effectiveness and a focus on return on investment. We create solutions that provide measurable returns for your business in a matter of weeks rather than years. Our technology processes both unstructured and structured data to develop predictive models, handling data volumes in the terabyte range and implementing highly efficient models. We extend our capabilities beyond conventional machine learning, revealing unexpected insights that can drive strategic decisions. Each solution we deliver is customized to address the specific nuances of your unique business challenges, ensuring adaptability to evolving business requirements and changes in data distribution. By focusing on the unique aspects of each organization, we ensure that our models remain relevant and effective in a dynamic environment. -
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Unleash
Unleash
Unleash serves as your ultimate destination for optimizing collective intelligence, making knowledge management easier and enhancing the accessibility of information. Our sophisticated engine interprets user intent via advanced semantic search, evaluating the connections between words to deliver pertinent results, even when queries are less than perfect. Simply pose a question, and you will receive AI-generated answers pulled from your comprehensive knowledge bases. With superior search functionalities, effortlessly locate and retrieve the information you require all in one platform. You can seamlessly integrate Unleash's AI-driven bot into various applications such as Slack, Teams, and Zendesk, providing your team with immediate automated responses directly sourced from your organization’s knowledge repository. Tailor the knowledge base of the bot to ensure it provides precise and relevant answers, enhancing the insights offered on your platforms. Discover details about ongoing projects, team collaborations, and experts in various domains. Effectively manage your organization’s knowledge through wikis, curated collections, and quick links, and enjoy the flexibility of accessing this valuable information from any work environment. This comprehensive approach ensures that your team remains informed and engaged, fostering a culture of collaboration and continuous learning. -
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Ultimate
Zendesk
Enhance your support efficiency with the power of generative AI, allowing you to automate over 80% of customer inquiries across a variety of digital platforms through advanced AI-driven bots. By leveraging Ultimate’s AI agents, you can effortlessly improve customer experience, empower your support team, and optimize operational effectiveness. Embark on a journey toward scalable support excellence with Ultimate's AI solutions. As part of the Zendesk ecosystem, we offer the resources, expertise, and strategies necessary to achieve over 80% automation in your digital support interactions, including chat, email, and messaging. Discover the simplest approach to initiate support automation. By integrating UltimateGPT with your help center, you can create a bot designed to handle inquiries, escalate issues to a human agent when necessary, all without the need for training or ongoing maintenance, ensuring a seamless experience. Plus, this integration allows for continuous improvement and adaptation to evolving customer needs. -
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TheLoops
TheLoops
TheLoops is a comprehensive Intelligent platform designed to deliver actionable insights for customer experience (CX) teams, utilizing predictive analytics and GenAI to enhance the productivity of your team. Experience real-time predictions, trends, sentiment analysis, and topic identification all within a single, user-friendly AI platform, eliminating the hassle of juggling multiple solutions, performing manual data exports, and relying on a data engineer. Powered by GenAI, TheLoops offers proactive recommendations for the next best actions, automated classification, summarization, and additional features to elevate your agents' performance significantly. With Mission Control, managers are kept informed of ongoing developments without any lag. The platform ensures 100% quality assurance coverage while adhering to SOC II and HIPAA compliance standards. It also seamlessly integrates with platforms like Intercom, Zendesk, and Kustomer, and provides the flexibility for manual quality assurance when necessary. Discover how TheLoops’ Auto QA, supplemented by built-in coaching, can further enhance your operational efficiency.
