Best AI Agents for Freshdesk

The AI agents at ActiveCampaign serve as dedicated helpers that independently manage various tasks such as creating content, dividing audiences, constructing campaigns, sending SMS messages, translating materials, and generating reports. Simply state your objective, and these agents will produce strategies, resources, and automations tailored to your needs. They also adapt and enhance their performance based on the feedback you provide, continually evolving for better results.

Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. - Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support. - Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience. - We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.

Jotform AI Agents are sophisticated automated solutions for customer support, offering instant assistance through various platforms, including phone, chat, voice, and popular messaging services like WhatsApp and Messenger. With a user base exceeding 25 million globally, Jotform allows organizations to seamlessly incorporate AI-powered agents into their operations without the need for programming skills. These intelligent agents can assist customers by guiding them through form completion, addressing inquiries, and automating processes such as appointment scheduling and email communication. Businesses can customize their AI agents' look and interaction style using more than 7,000 available templates, ensuring that the agents align with their brand identity. Jotform's AI Agents enhance operational efficiency by providing round-the-clock support, minimizing response times, and boosting customer satisfaction through multi-language capabilities and real-time oversight.

Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.

Aissist.io introduces a Hybrid AI Workforce that completes work from start to finish. Digital Agents function inside the platforms your team already uses and take over repetitive tasks such as tagging, summarizing conversations, routing issues, responding and updating internal systems. Companies adopt Aissist to scale sales, support and operations without adding more headcount. Customers report 83% automation, 2x performance at 50% cost and a 4.8+ CSAT when Digital Agents handle routine workload. Setup is fast because Aissist learns directly from your conversations, documents and product knowledge. Aissist understands text, image, video and voice input, integrates with any backend system through public APIs and works across chat, email, SMS, social channels and WhatsApp. Teams stay focused on important work while Aissist handles busywork.

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. Visit box.com to learn more

Zapier is a comprehensive AI automation platform that helps organizations transform how work gets done. It allows teams to connect AI tools with everyday apps to automate workflows end to end. Zapier supports AI workflows, custom agents, chatbots, forms, and data tables in one unified system. With over 8,000 integrations, it eliminates manual handoffs between tools and teams. Built-in AI assistance helps users design automations quickly without technical complexity. Zapier enables teams to deploy AI agents that work continuously, even outside business hours. The platform offers full visibility into automation activity with audit logs and analytics. Enterprise-grade security and compliance ensure safe AI adoption at scale. Zapier is used across departments including marketing, sales, IT, and operations. It helps teams save time, reduce costs, and scale productivity with confidence.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

Embedded iPaaS allows you to concentrate your resources on delivering the customer's needs and keeping them happy. Appmixer makes it easy to customize integrations. This allows you to concentrate on solving customer problems and meeting their needs. Our drag-and-drop interface with SDK makes it easy to integrate data sources and create automated workflows. Appmixer saves time and allows you to access the most popular online apps. However, you can still add your own connector to connect with any private or public API. Appmixer, an on-premise software, will ensure that you have full control over the data of your customers.

Alhena AI is an advanced AI-powered platform designed to boost both customer service and sales for eCommerce businesses. It provides an AI-driven shopping assistant that offers personalized recommendations and automates key customer support tasks like returns, tracking, and FAQ responses. The platform integrates easily with popular eCommerce platforms such as Shopify and WooCommerce, and uses AI to analyze customer data and improve the accuracy and effectiveness of responses. Alhena AI helps businesses reduce costs, improve efficiency, and drive conversions while maintaining consistent, human-like interactions across all customer touchpoints.

Beam AI stands out as a premier platform focused on agentic process automation, empowering organizations to implement self-learning AI agents that improve operational efficiency and lower expenses. Both Fortune 500 firms and emerging startups leverage Beam AI's agents, which offer task automation that rivals human accuracy and performance, functioning around the clock to reduce mistakes and boost productivity. The platform features an extensive array of pre-trained agents designed for various tasks such as customer service, data extraction, email sorting, appointment scheduling, and financial reporting. Furthermore, Beam AI equips users with tools to develop and tailor AI agents according to specific organizational requirements, ensuring smooth integration with current systems to enhance workflows and elevate business effectiveness. This flexibility and adaptability make Beam AI an invaluable resource for companies looking to innovate and stay competitive in their industries.

Agent.ai serves as a dynamic professional network and marketplace designed specifically for AI agents, providing a venue where users can easily discover, interact with, and hire AI agents for a variety of tasks. This platform functions as a central hub for both individuals and businesses looking to seamlessly incorporate AI agents into their operations, whether for automation, data analysis, or other specialized functions. Users can browse an extensive selection of AI agents customized for diverse needs and sectors, simplifying the process of finding suitable AI solutions for numerous applications. With a focus on building a community of AI practitioners and enthusiasts, Agent.ai encourages networking, collaboration, and the advancement of AI-driven automation technologies. Furthermore, the platform is committed to facilitating knowledge sharing and innovation within the AI landscape.

Latenode combines no-code ease, full-code capabilities, and AI-driven insights to facilitate seamless interactions among services equipped with APIs. You can choose to utilize no-code nodes or opt to write your custom code for more tailored solutions. Instead of dedicating time to sift through API documentation, you can simply articulate your needs to the AI assistant and receive pre-built code tailored to your request. This robust data platform is crafted to streamline the integration of diverse marketing tools, providing a cohesive system that minimizes data inconsistencies and boosts operational productivity through effortless integration. With readily available connectors for widely-used SaaS applications or the option to create personalized code, users have the flexibility they need. You can easily send notifications through Slack to your team while also sending email confirmations to clients. Additionally, the platform allows for conditional logic to intelligently manage your scripts based on incoming data, enhancing the overall functionality. With a comprehensive cloud-based API creation toolkit, you can design workflows that connect any applications seamlessly, ensuring a more efficient process overall. By leveraging these capabilities, teams can maximize their productivity and streamline their communication efforts.

Botsonic analyzes your website, documents, and help center to autonomously address 70% of customer inquiries and streamline engagement across support, sales, and other areas. By harnessing your data, you can promptly resolve a significant portion of user questions with accurate and trustworthy answers, while providing a genuine customer experience in more than 50 languages through multiple platforms. In addition, you can easily upload your data, tailor your AI agent’s personality to reflect your brand, and integrate it into your website in less than five minutes, enhancing your overall service efficiency. This quick setup not only improves responsiveness but also enriches the customer interaction journey.

Lantern functions as an AI-driven revenue platform tailored to assist sales and marketing teams in accelerating and enhancing their deal-closing processes by merging customer, prospect, and intent data into a cohesive system. It features tools like Champion Chaser, which boosts the sales pipeline by detecting signals within existing customers, and Buyer Persona Tracker, which identifies when new buyers enter a target account and automatically fills in their information. The platform's Workflow Engine seamlessly connects with over 50 applications, automating updates in response to customer activities, such as job transitions and call insights, thus enabling teams to proactively seize engagement opportunities. By centralizing various data points, Lantern equips teams with AI-powered insights, optimizes sales tools, and drives remarkable growth. Additionally, the platform is built with SOC II security standards and allows for rapid deployment alongside numerous integrations, making it an ideal choice for organizations looking to enhance their sales effectiveness. Furthermore, the intuitive interface and comprehensive support ensure that teams can maximize the platform’s capabilities with minimal disruption.

pagergpt is a no-code AI Agent platform for SMBs, startups, and enterprises to build AI Agents for customer support, sales, e-commerce, and internal operations. Train your AI Agent on your website, docs, or connected knowledge bases like Notion, Zendesk, Intercom, Freshdesk, Google Drive, and Confluence to answer questions instantly and deflect up to 80% of routine support queries. Connect pagergpt with tools like Shopify, Stripe, HubSpot, Calendly, Gmail/Outlook, and leading helpdesks (Zendesk, Freshdesk, Intercom, Zoho Desk) to automate tickets, refunds/returns, order tracking, cancellations, upgrades, bookings, lead qualification, and more. Launch in minutes—no code required.

Kaily is an innovative platform that utilizes AI technology to empower organizations to create and launch no-code, omnichannel conversational agents that surpass traditional chatbots by not only providing answers but also executing tasks independently, such as managing customer support, engaging prospective clients, facilitating sales, resolving problems, scheduling appointments, and streamlining workflows. This platform ensures round-the-clock conversational interactions across various channels, including web widgets, WhatsApp, email, mobile applications, Slack, voice calls, and public web pages, while also allowing integration with real-time business data sources to ensure that agents offer precise and contextually relevant responses and actions. Additionally, Kaily features an agent builder that allows for the customization of AI agents to reflect your brand's voice and emulate the behavior of your top-performing employees. With data connectors, agents can access live databases or CRM systems for the most current information and actions, and no-code AI workflows enable the trigger of tangible outcomes, such as updates to CRM systems or the creation of support tickets, based on conversational inputs, enhancing overall operational efficiency. This comprehensive approach not only improves customer interaction but also streamlines business processes, making Kaily an invaluable tool for modern enterprises.

Quidget provides a no-code platform for AI agents and chatbots that empowers businesses to streamline customer support, lead generation, and internal helpdesk functions by training AI on their specific data, including website information, frequently asked questions, support documentation, and knowledge repositories, enabling it to deliver immediate and precise answers around the clock without requiring coding or manual configuration. The AI agents developed through Quidget surpass traditional rule-based bots by comprehending natural language and engaging users across various communication channels such as live chat, email, social media, WhatsApp, and internal platforms like Slack, all while efficiently managing the escalation of more complex issues to human agents and alleviating the burden of routine Tier-1 inquiries. Supporting conversations in over 45 languages, Quidget is designed to be operational immediately following a brief setup, featuring built-in human handoff capabilities, comprehensive analytics, performance tracking, and customizable functionalities, which allow teams to continuously enhance and fine-tune their responses. Additionally, it can serve as an external support assistant embedded in web chat widgets or function as an internal helpdesk AI to address employee inquiries effectively, ensuring that organizations can maintain high levels of customer and employee satisfaction.

Ringg AI is an innovative no-code solution that empowers organizations to design, implement, and oversee AI-driven voice agents that can efficiently manage phone interactions on a large scale. This platform facilitates the automation of both incoming and outgoing calls, catering to various applications such as lead qualification, customer service, appointment scheduling, recruitment, and payment reminders, all while ensuring conversations remain natural and human-like. With support for real-time, multilingual interactions in over 20 languages, businesses can effectively reach and engage a global audience with minimal delay and high precision. Additionally, it offers a comprehensive suite for developing conversational workflows, featuring tools for crafting call scripts, launching marketing campaigns, managing phone numbers, and analyzing outcomes through in-depth transcripts and analytics dashboards. Furthermore, Ringg AI seamlessly integrates with pre-existing business applications like CRMs, calendars, and communication platforms, facilitating a cohesive synchronization of customer information and operational processes. This capability not only enhances efficiency but also allows businesses to focus on delivering exceptional customer experiences.

Scogo.ai presents SIA, an adaptable, no-code AI agent tailored to elevate customer support by offering around-the-clock multilingual help through various channels such as voice, chat, WhatsApp, and email. This innovative tool can address as much as 80% of customer inquiries by processing text, images, and vocal inputs, thus facilitating human-like, collaborative interactions. The platform guarantees secure and precise responses that resonate with your brand's distinct tone and guidelines. Notably, SIA can be implemented immediately without the need for registration or credit card details, making it an appealing option for businesses eager to enhance customer interactions and foster brand loyalty. Additionally, this AI agent is equipped to manage a wide array of customer support tasks, such as resolving product issues, overseeing field service, assisting resellers, collaborating with human agents, and offering product suggestions. With the capability to support more than 50 languages, SIA effectively reaches a global customer base, ensuring smooth communication across various demographics. Furthermore, its user-friendly setup allows organizations to swiftly adapt to changing customer needs while maximizing their support efficiency.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

Zowie is an enterprise-grade AI agent platform built to transform how businesses interact with customers through intelligent conversations. Instead of relying on static menus or rule-based bots, Zowie enables organizations to deploy conversational AI agents that execute real business processes end to end. These agents can manage refunds, answer inquiries, track orders, and complete complex operational tasks with speed and precision. The platform provides a no-heavy-code environment for building and orchestrating agents that operate consistently across voice, email, chat, and social channels. Powered by Zowie Intelligence, every interaction is deterministic and fully auditable, ensuring accuracy and eliminating unpredictable outputs. Teams can monitor conversations in real time, analyze performance metrics, and refine agent behavior to continuously improve outcomes. The system is built once and deployed everywhere, maintaining consistent tone and brand voice across more than 70 languages. Enterprise integrations connect seamlessly with CRM, ERP, and ecommerce systems to streamline operations. Security and compliance are core to the platform, with certifications such as GDPR, CCPA, and SOC 2. By combining automation, observability, and conversational precision, Zowie helps enterprises scale customer support while increasing satisfaction and loyalty.

AI is transforming customer service now and for the foreseeable future – with our innovative AI platform, you can enter a new era of contact centers. We offer a comprehensive AI contact center solution that combines human expertise and artificial intelligence to redefine customer service for the next ten years. Parloa meticulously integrates and customizes the most effective AI tools, empowering you to achieve up to 15% enhanced results right from the start. Our platform comes equipped with a variety of common use cases that require no additional effort from your side. This empowers your business units to seamlessly access all necessary AI technologies independently of IT support. You can effortlessly implement your automation processes using a simple drag and drop interface, managing the AI capabilities without the need for coding. Our robust technical infrastructure guarantees complete oversight of every aspect of both calls and chats, delivering unmatched quality in automation. Additionally, this user-friendly approach ensures that both small and large businesses can leverage advanced AI solutions without a steep learning curve.

Revolutionize your customer interaction experience with Maven's generative AI, which requires no complicated setup. It provides reliable answers to even the toughest queries while seamlessly handling both structured and unstructured data, all deployable with just a line of code in mere days rather than months. Its effortless integration into your existing knowledge and ticketing systems adheres to the highest standards of security and compliance. Say goodbye to the frustrations of bots and convoluted decision trees; Maven transcends being merely another ticketing system or chatbot. Instead, it represents a holistic generative AI solution that aims to reshape the customer support environment without the associated stress. Our generative AI technology not only delivers precise answers but also personalizes interactions and facilitates actions throughout the entire support process. Equip customers with the ability to effortlessly access the assistance they need, no matter their location, through AI-driven help desks and conversational chat agents. Additionally, enhance the capabilities of human agents by providing them with advanced AI knowledge search tools and co-pilot assistants, ensuring they can deliver the most effective proactive support possible. This comprehensive approach ensures that both customers and agents benefit from a streamlined and efficient support experience.

Introducing the pioneering and highest ROI-generating platform focused on human-centric conversational and generative AI. Recognized as Asia's most reliable and widely adopted chatbot solution, we cater to various sectors including banking, finance, healthcare, manufacturing, travel, and e-commerce. The CoRover AI conversational platform brings numerous advantages such as enhanced lead conversion rates, increased sales, cost savings, streamlined support operations, and improved customer experiences. With custom use cases tailored for each industry, our objective is to elevate lead generation, facilitate transactions, and promote repeat business. Chatbots are effective tools that can automate and optimize numerous repetitive tasks, leading to higher customer satisfaction and lower overall operational costs. As the world's first human-centric conversational and generative AI platform equipped with exclusive cognitive AI technology, we offer a managed Chatbot as a Service (CaaS) with self-onboarding assistance, enabling organizations to boost revenue and reduce expenses while simplifying their processes. By integrating our solutions, businesses can not only enhance their operational efficiency but also cultivate stronger relationships with their customers.