Find and compare the best Artificial Intelligence software for Freshdesk in 2026
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Use the comparison tool below to compare the top Artificial Intelligence software for Freshdesk on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
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Dialpad Sell
Dialpad
$95 per user per monthDialpad Sell offers a comprehensive AI-enabled sales outreach solution that empowers reps with real-time coaching, insights, and automation to accelerate the sales cycle. The platform provides live call transcription, sentiment analysis, and keyword detection, enabling sales teams to sharpen their messaging and handle objections effectively. Managers benefit from AI Playbooks and scorecards that optimize coaching and help improve individual and team performance. Dialpad Sell integrates with a wide range of CRM and business tools, including Salesforce, Zendesk, Hubspot, and Microsoft Teams, ensuring smooth workflow integration. Businesses experience significant improvements, such as a 50% increase in post-call efficiency, a 75% boost in coaching effectiveness, and a 22% reduction in rep turnover. Built on a secure, dual-cloud architecture, the platform meets stringent compliance standards including GDPR, HIPAA, and SOC 2. Its robust disaster recovery and 100% uptime SLA provide reliability for enterprises of all sizes. Dialpad Sell helps sales organizations enhance productivity, win more deals, and deliver exceptional customer experiences. -
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Acefone
Acefone
₹1,599 per user per monthAcefone (founded in 2010) is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including: -Interactions Hub -Contact Center Studio -API Connect -Campaigns -AI Voice Agents -Voice Streaming -Xtract These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer's journey. Based in Gurgaon, we serve over 5,000 global businesses with the support of a dedicated team of 200+ professionals across Gurgaon, Mumbai, and Bangalore. We deliver seamless communication through industry-leading integrations, ensuring a customer experience that is both efficient and effective. Our ISO 27001 certification attests to our commitment to top-tier security, backed by a 99.5% uptime guarantee. Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands. -
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Plantt
Plantt
$250 per monthExceptional customer support is essential for success. Plantt pinpoints inefficiencies in your customer experience workflows and leverages AI to streamline and enhance them. Discover real-time customer inquiries, recognize obstacles, and acquire actionable insights that influence your business strategies. With AI Assistants, you can tag, direct, and respond to customer questions in mere seconds, ensuring their expectations are met without the hassle of complicated decision trees or the involvement of engineers. Designed for professionals who interact with customers, any member of your team can implement Plantt quickly and effortlessly. Moreover, Plantt seamlessly integrates with most widely-used platforms right away, enhancing your customer interaction capabilities instantly. This means you can focus more on your customers and less on the technicalities. -
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Dovetail
Dovetail Research
$29/user/ month Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge. -
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Sapling AI Writing Assistant
Sapling Intelligence
$25 per monthAI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents. -
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Airbyte
Airbyte
$2.50 per creditAirbyte is a data integration platform that operates on an open-source model, aimed at assisting organizations in unifying data from diverse sources into their data lakes, warehouses, or databases. With an extensive library of over 550 ready-made connectors, it allows users to craft custom connectors with minimal coding through low-code or no-code solutions. The platform is specifically designed to facilitate the movement of large volumes of data, thereby improving artificial intelligence processes by efficiently incorporating unstructured data into vector databases such as Pinecone and Weaviate. Furthermore, Airbyte provides adaptable deployment options, which help maintain security, compliance, and governance across various data models, making it a versatile choice for modern data integration needs. This capability is essential for businesses looking to enhance their data-driven decision-making processes. -
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Floatchat
Floatchat
$46 per monthAre you looking to unleash your business's full potential? Foster connections with customers by utilizing engaging platforms such as WhatsApp and Facebook. Direct interactions will not only enhance lead generation but also increase revenue, allowing you to create a significant impact on your overall success! By offering your customers an array of communication choices, you can effectively differentiate between retaining existing clients and attracting new ones. Ensuring they can easily reach out to you will lead to appreciation for your swift responses, which should be perceived as considerate and supportive! Delivering an exceptional customer experience is crucial for establishing trust, which in turn fortifies relationships and elevates your brand's reputation. Furthermore, managing customer interactions across various channels doesn't have to be overwhelming. The One-View Inbox consolidates all your communications into a single platform, facilitating effortless management and organization! This streamlined approach helps you stay on top of customer needs while enhancing your service delivery. -
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HelpHub
Amplitude
$50 per monthHelpHub provides a way for users to access help documents, AI-driven Instant Answers, and additional support seamlessly within your application. By incorporating HelpHub, users can find solutions to their problems without disrupting their experience in the app, which often leads to a noticeable increase in conversion rates for our clients. To enhance the searchability of help documents and Instant Answers, HelpHub employs semantic search technology, which focuses on the meaning behind the words rather than just the terms themselves. This feature is particularly beneficial as users may not always be familiar with the specific vocabulary used in your application. As a result, even if they search using approximate phrases related to your app's terminology, they are still likely to receive relevant answers to their inquiries. This capability not only improves user satisfaction but also contributes to a more intuitive support experience. -
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Viewabo
Viewabo
$20 per monthEngineered for maximum operational efficiency and crafted for enhanced teamwork, Viewabo revolutionizes technical support by transforming a phone camera into your visual aid. Seamlessly engage with customers through a simple SMS link that allows them to share their smartphone camera, enabling you to address their issues as if you were physically present. Instead of merely instructing customers on how to resolve their problems, you can visually guide them through the process. During live video sessions, you have the ability to annotate directly on the screen, providing clear visual instructions. You can also pause the customer's video feed at any moment to gain a more detailed perspective, which facilitates better collaboration towards a solution. Streamline your support process by easily sharing recordings that can be used to collaborate with other teams, enhancing overall efficiency in achieving your objectives. Viewabo’s remote visual support transforms challenging customer interactions into smoother diagnostics and quicker solutions through effective visual communication, significantly improving experiences compared to conventional support methods. This innovative approach not only alleviates frustration but also empowers both support teams and customers to navigate technical issues with confidence. -
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Tability
Tability
$6/user/ month Create relationships between goals and dependencies easily. Tability gives you live updates so that you can celebrate your wins and identify potential risks in a glance. Weekly check-ins will help you stay on top of your goals. Tability will send you reminders via email, Slack or push notifications. Connect Tability with your tools to pull data automatically and accelerate the check-in process. Tability creates data-driven reporting that you can easily share with stakeholders, even if they do not have access to the platform. Tability uses AI to create goals for you so you can move from an idea to a gameplan within minutes. -
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Hooper
Hooper
FreeHooper offers robust data orchestration to effectively manage distributed information throughout an organization. Its hyper-automation and low-code application platform ensures that information reaches the appropriate individuals at the optimal time. By utilizing Rapid App Development (RAD), Hooper empowers you to implement strategies and processes while designing workflows for your business using an intuitive drag-and-drop visual interface. Teams can be effectively managed and legacy systems seamlessly integrated to foster improved agility and smooth operations. With Hooper, crafting solutions tailored specifically to your requirements becomes effortless. Whether you're developing an intricate sales management system or a straightforward registration portal, you can achieve it all without any coding knowledge. This visual development platform allows anyone to create applications and solutions without the need to write code. Quick onboarding is facilitated through e-invites, and a highly customizable privilege control system ensures that visibility and interactions can be managed on a very granular level. By leveraging these capabilities, organizations can enhance collaboration and streamline their processes further. -
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Latenode
Latenode
$17 per monthLatenode combines no-code ease, full-code capabilities, and AI-driven insights to facilitate seamless interactions among services equipped with APIs. You can choose to utilize no-code nodes or opt to write your custom code for more tailored solutions. Instead of dedicating time to sift through API documentation, you can simply articulate your needs to the AI assistant and receive pre-built code tailored to your request. This robust data platform is crafted to streamline the integration of diverse marketing tools, providing a cohesive system that minimizes data inconsistencies and boosts operational productivity through effortless integration. With readily available connectors for widely-used SaaS applications or the option to create personalized code, users have the flexibility they need. You can easily send notifications through Slack to your team while also sending email confirmations to clients. Additionally, the platform allows for conditional logic to intelligently manage your scripts based on incoming data, enhancing the overall functionality. With a comprehensive cloud-based API creation toolkit, you can design workflows that connect any applications seamlessly, ensuring a more efficient process overall. By leveraging these capabilities, teams can maximize their productivity and streamline their communication efforts. -
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Botsonic
Writesonic
$16 per monthBotsonic analyzes your website, documents, and help center to autonomously address 70% of customer inquiries and streamline engagement across support, sales, and other areas. By harnessing your data, you can promptly resolve a significant portion of user questions with accurate and trustworthy answers, while providing a genuine customer experience in more than 50 languages through multiple platforms. In addition, you can easily upload your data, tailor your AI agent’s personality to reflect your brand, and integrate it into your website in less than five minutes, enhancing your overall service efficiency. This quick setup not only improves responsiveness but also enriches the customer interaction journey. -
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Cobrowse.io
Cobrowse.io
$18 per monthCobrowse.io is an innovative co-browsing solution aimed at improving customer support by enabling agents to engage with clients' web or mobile experiences in real time. This live screen-sharing capability allows agents to navigate customers through intricate tasks, resolve issues, and provide precise answers to inquiries. The platform seamlessly integrates with various customer service tools and prioritizes privacy, incorporating features like automatic redaction to maintain data security. By utilizing Cobrowse.io, businesses can enhance agent productivity, shorten resolution times, and elevate customer satisfaction through more tailored and impactful interactions. Ultimately, this approach fosters a stronger connection between customers and support agents. -
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ZEPIC
ZEPIC
$30/month ZEPIC, an AI-infused Customer Engagement Platform, delivers hyper-personalized customer experiences throughout the entire customer lifecycle. Zenie AI is at the core of this platform, which unifies data, automates campaigns across channels, and provides actionable insight, empowering marketers. The platform's integrated CDP provides a 360-degree view of the customer, enabling intelligent audience segmentation and activation across all channels. ZEPIC's intuitive, award-winning interface allows businesses of any size to create powerful marketing campaigns without needing technical expertise. This accelerates business growth. -
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Mazaal AI
Mazaal AI
$49 per monthMazaal is an innovative no-code AI platform designed to empower individuals with varying levels of technical expertise to effortlessly create and launch AI models. By offering a straightforward and intuitive interface along with pre-constructed templates, our platform demystifies the intricate process of AI development. Consequently, organizations can avoid the high costs associated with hiring specialized data scientists and save valuable time and resources in the development phase. Additionally, Mazaal features robust functionalities such as automated data preprocessing, optimization of models, seamless deployment, and real-time monitoring and evaluation. This accessibility allows a wider range of businesses to harness the transformative potential of AI, driving their growth and fostering innovation. Furthermore, our platform equips organizations to swiftly adapt to the fast-evolving market trends and customer demands, providing a quick and budget-friendly solution for their AI needs. Ultimately, Mazaal makes it simple for businesses to integrate AI technology into their operations, enhancing efficiency and competitive edge. -
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Composio
Composio
$49 per monthComposio is an advanced platform designed to empower AI agents with the ability to execute real-world tasks across multiple applications. It connects agents to over 1,000 tools, enabling seamless interaction with platforms like Slack, Gmail, Notion, and GitHub. The platform automates key processes such as authentication, permission management, and tool execution, reducing development complexity. Composio uses intelligent tool selection to match user intent with the appropriate actions, improving accuracy and efficiency. It also provides secure sandbox environments where workflows can run safely and independently. Developers can create multi-step workflows and automate complex tasks with minimal setup. The platform supports parallel execution, allowing agents to perform multiple operations simultaneously. Composio is model-agnostic, enabling flexibility in choosing AI models without reworking integrations. Its context-aware sessions ensure agents maintain continuity across tasks and interactions. Overall, Composio transforms AI agents into fully functional systems capable of executing real-world workflows. -
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Lantern
Lantern
$25,000 per yearLantern functions as an AI-driven revenue platform tailored to assist sales and marketing teams in accelerating and enhancing their deal-closing processes by merging customer, prospect, and intent data into a cohesive system. It features tools like Champion Chaser, which boosts the sales pipeline by detecting signals within existing customers, and Buyer Persona Tracker, which identifies when new buyers enter a target account and automatically fills in their information. The platform's Workflow Engine seamlessly connects with over 50 applications, automating updates in response to customer activities, such as job transitions and call insights, thus enabling teams to proactively seize engagement opportunities. By centralizing various data points, Lantern equips teams with AI-powered insights, optimizes sales tools, and drives remarkable growth. Additionally, the platform is built with SOC II security standards and allows for rapid deployment alongside numerous integrations, making it an ideal choice for organizations looking to enhance their sales effectiveness. Furthermore, the intuitive interface and comprehensive support ensure that teams can maximize the platform’s capabilities with minimal disruption. -
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5X
5X
$350 per month5X is a comprehensive data management platform that consolidates all the necessary tools for centralizing, cleaning, modeling, and analyzing your data. With its user-friendly design, 5X seamlessly integrates with more than 500 data sources, allowing for smooth and continuous data flow across various systems through both pre-built and custom connectors. The platform features a wide array of functions, including ingestion, data warehousing, modeling, orchestration, and business intelligence, all presented within an intuitive interface. It efficiently manages diverse data movements from SaaS applications, databases, ERPs, and files, ensuring that data is automatically and securely transferred to data warehouses and lakes. Security is a top priority for 5X, as it encrypts data at the source and identifies personally identifiable information, applying encryption at the column level to safeguard sensitive data. Additionally, the platform is engineered to lower the total cost of ownership by 30% when compared to developing a custom solution, thereby boosting productivity through a single interface that enables the construction of complete data pipelines from start to finish. This makes 5X an ideal choice for businesses aiming to streamline their data processes effectively. -
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Gradient Labs
Gradient Labs
Customer operations in finance runs on slow, manual processes: disputes that sit in queues for weeks, KYC checks that stall on missing documents, lending queries that bounce between teams. Gradient Labs builds specialist AI agents that take on this work end to end. Each agent, from Lending to Disputes to KYC, owns its full case and comes with frontline support across voice, chat, and email, so nothing gets dropped between the front line and the back office. The company was founded by the team behind Monzo's AI and built for financial services from the ground up, with the compliance demands of a regulated industry designed in from day one. Wise, Current, and Zego run its agents in production, in some of the largest AI deployments in the industry. Against human teams, the agents score higher on CSAT and QA, and have never lost on resolution rate. -
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Activepieces
Activepieces
$25/month Activepieces is an intuitive, open-source automation platform that enables teams to build powerful AI-driven workflows without any coding. With 280+ pre-built automation pieces (MCPs), users can easily integrate various applications, streamline repetitive tasks, and automate business processes. The platform offers no-code tools for creating chat interfaces, automating approvals, and generating AI-powered agents. Whether for small businesses or large corporations, Activepieces supports decentralized innovation and seamless collaboration, empowering teams to automate daily operations, improve productivity, and unlock the full potential of AI in their workflows. -
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Chatterbox
Resemble AI
$5 per monthChatterbox, an open-source voice cloning AI model created by Resemble AI and distributed under the MIT license, allows users to perform zero-shot voice cloning with just a five-second sample of reference audio, thereby removing the requirement for extensive training. This innovative model provides expressive speech synthesis that features emotion control, enabling users to modify the expressiveness of the voice from a dull tone to a highly dramatic one using a single adjustable parameter. Additionally, Chatterbox allows for accent modulation and offers text-based control, which guarantees a high-quality and human-like text-to-speech output. With its faster-than-real-time inference capabilities, it is well-suited for applications requiring immediate responses, such as voice assistants and interactive media experiences. Designed with developers in mind, the model supports easy installation via pip and comes with thorough documentation. Furthermore, Chatterbox integrates built-in watermarking through Resemble AI’s PerTh (Perceptual Threshold) Watermarker, which discreetly embeds data to safeguard the authenticity of generated audio. This combination of features makes Chatterbox a powerful tool for creating versatile and realistic voice applications. The model's emphasis on user control and quality further enhances its appeal in various creative and professional fields. -
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Fixify
Fixify
$3,000 per monthFixify is an advanced IT help desk solution that merges artificial intelligence automation with human skill to optimize support operations. By effortlessly integrating with current ticketing systems, Fixify can automate as much as 75% of Tier 1 and Tier 2 support requests, including tasks like password resets, application installations, and hardware troubleshooting. Its AI-driven ticket categorization captures patterns and trends, which aids in efficient triage and swift resolution. Additionally, real-time sentiment analysis leverages advanced language models to monitor user interactions, identifying emotional shifts and helping analysts deliver compassionate support. Fixify provides comprehensive visibility and oversight through dashboards that monitor key metrics such as response times, service level agreement compliance, and user satisfaction ratings. The platform is designed to accommodate multi-timezone operations, ensuring that global teams receive consistent support regardless of location. With customizable workflows and seamless integration with popular tools such as Slack and Teams, Fixify significantly improves the overall experience for end-users while fostering a more effective support environment. Ultimately, this innovative solution aims to enhance productivity and satisfaction for both users and support teams alike. -
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Callab AI
Callab AI
$240 per monthCallab AI is a platform that specializes in voice automation, allowing businesses to create, implement, and oversee AI voice agents that closely mimic human interactions for both incoming and outgoing calls via a single, user-friendly interface. These advanced agents have the capability to access a range of resources including internal knowledge bases, PDFs, websites, Google Docs, and more during both live and delayed interactions, and they can effortlessly transfer calls based on contextual needs between AI agents, departments, or human representatives. Additionally, they capture essential structured data such as names, budgets, and subsequent steps directly from voice conversations. Each interaction is meticulously recorded, transcribed, and tagged for sentiment, all of which is compiled in a centralized dashboard for thorough post-call evaluations and follow-ups. The Batch Calling feature enables the concurrent initiation of hundreds of customized AI-driven calls, while the support for various Arabic dialects ensures conversations are culturally relevant and sensitive throughout the MENA region. Furthermore, Callab AI seamlessly integrates with chosen CRM systems and other external platforms, thereby streamlining workflows and enhancing operational efficiency. This comprehensive approach not only improves communication but also empowers organizations to leverage data effectively for better decision-making. -
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pagergpt
pagergpt
Freepagergpt is a no-code AI Agent platform for SMBs, startups, and enterprises to build AI Agents for customer support, sales, e-commerce, and internal operations. Train your AI Agent on your website, docs, or connected knowledge bases like Notion, Zendesk, Intercom, Freshdesk, Google Drive, and Confluence to answer questions instantly and deflect up to 80% of routine support queries. Connect pagergpt with tools like Shopify, Stripe, HubSpot, Calendly, Gmail/Outlook, and leading helpdesks (Zendesk, Freshdesk, Intercom, Zoho Desk) to automate tickets, refunds/returns, order tracking, cancellations, upgrades, bookings, lead qualification, and more. Launch in minutes—no code required.