Conversity
Aumenta Global Services
$99.00/month/user
Integrate Conversity into your Facebook Messenger to create the best customer engagement tool. Conversity is the backend that allows you to route and distribute chats to your internal teams. You can also manage offline chats, transfer chats between your teams, and create multi-party conferences. Conversity, which offers a wide range of enterprise-class features, is one of the best customer engagement solutions for Facebook Messenger. Conversity allows you to create custom, interactive, multilevel menus options that allow customers to route chats to the appropriate departments or teams. You can send information text through the menu options, or collect user input before you send the chat to your support staff. Conversity can integrate with all major CRM & LMS (Leads Management Systems), such as Salesforce, Zendesk and Microsoft Dynamics, Oracle CRM. Conversity integrates with Content Management Systems such as WordPress, Joomla, Magento, and others.