Comment Re:AT&T customer uses $24,298.93 in services (Score 1) 234
The problem is AT&T would rather bill the person then actually look into an anomaly. The average person spends what, max $100 / month on long distance? And $15K _didn't_ set off any alarms that _maybe_ something was wrong?!?! Nope, they just billed the person with the attitude "Not our problem"
It's called "Having respect for your customers",
not
"Let's fuck them over any chance we get -- not our problem until it is our problem"