Comment Re: Just take it in (Score 1) 479
Of course, the downside is when you call support they will blame every problem on your modem instead of their connection. Even if your modem is logging repeated disconnects from their servers timing out... When you have connection problems with cable, the only way to fix it is to leave for competing service if you are lucky enough to have that option. Otherwise techs will come out and replace splitters, couplers, reboot your computer a billion times, and will never check their end.