Comment Re:pardon my french, but "duh" (Score 1) 288
The interfaces do suck. I can help out my mother, not because I'm smarter, but because I've learned to deal with the idiocy that's out there and understand some of the obtuse terms being used. I deal with crappy stuff all day long, she doesn't.
To really make this hard, Mozilla is changing their UI all the time, without warning, without consulting with users, with devs thinking they know what's best for the entire world. Leave the UI alone, and stop being actively hostile to the user.
Thankfully, I've got TeamViewer which makes remote control easy. I recommend it. You need the other end to have broadband though or it'd be too slow.
My Mom (82 yrs) confused me for years saying her Internet didn't work, I'd check her system and it worked fine yet still she complained. One day it clicked she meant her E-mail.
She was very active with a web based E-mail system, through changes of IP's and interfaces she got lost, that she can't remember much anymore doesn't of course help a bit.
I had set her up with Forte's Agent E-mailer to POP3 her E-mail long ago but due to other advice she never used it. Sad really as she could of moved it from Windows system to Windows systems and it act the same with no loss of anything. Even version 1.93 (it's up to 7 now) is still useable by using Stunnel for SSL, and my choice as an E-mailer.