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Comment Shouldn't be a surprise (Score 5, Insightful) 299

This is the same company who set up operations to have people call a competitor then cancel the call later, thus costing the other company money.

The story was posted on Slashdot a while back which included a discussion of how burner phones were used so the same person could call multiple people.

Now we have this. Instead of reviewing the complaints and saying they will look into the issues, Uber's response is to criticize the reviewer.

Why admit something is wrong with your company when you can deflect the subject to the person doing the complaining?

Comment Re:should be banned or regulated (Score 1) 237

The reason we require insurance coverage for cabs is that we had many accidents in which people were severely injured, including pedestrians who never contracted with the cab driver, and it turned out that the cab driver didn't have enough insurance to cover them.

Which is why Uber now provides a $1M policy covering all of their drivers. Does that address that issue?

The reason we require a hack license is that, among other things, we want cab drivers to go through a police check to make sure they haven't committed crimes in the past.

Okay, but is there any evidence that actually accomplishes anything? Assuming that there is, and that it's useful, then why not just require a background check?

Uber claims they screen their drivers but it's up to them to convince us that they screen them as well as the hack bureau does.

Is there any evidence their screening is inadequate?

And what about a medallion? Bonding? And is race discrimination a problem at Uber or Lyft (or in any cab company these days)?

I do have to give you that you're the first to even attempt to dig into the underlying issues, though. Kudos for that.

Comment Chicken/Egg (Score 1) 194

Obviously as more companies build Hydrogen cars, more refueling stations will be built. With a real 300 mile range you don't need them ofter to make long cross country trips possible.

If you think about it it's easier to convert existing stations to hydrogen refueling than it is to convert them to something like a supercharger station, so buildout of hydrogen stations will happen more rapidly as the percentage of hydrogen vehicles increases.

Comment Re:Your ancient rules make little sense (Score 1) 237

You're relying an awful lot on the service to do the vetting and the work of ensuring passenger (your) safety.

No more than I am with a "real" cab company, which you seem awfully comfortable trusting. Inherently you are going to be trusting one company to do the vetting, cab companies are no better and indeed often worse because there is no financial penalty for bad vetting.

A lot of regulations are preventative in nature

Yes - as in, preventing competition to the current monopoly. If you think they are usually "preventative" for customer harm, you are more delusional than I thought.

Comment Re:should be banned or regulated (Score 1) 237

I'm not arguing that there shouldn't be regulations. I'm arguing that the regulations should exist for actual, important reasons not "just because that's they way we've always done it", which is essentially what people arguing that Lyft and Uber should have to follow the taxi regs are saying.

Step back a moment and think. What are the regs supposed to accomplish? Do they solve actual problems in the new context?

I notice that no one who has responded to my questions actually even tried to answer them.

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