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More on Dell Dropping Linux Support 392

Posted by timothy
from the company-politics dept.
coolgeek writes: "In this previous Slashdot story, we discussed Dell's claims of slow sales as their reason for dropping Linux support. (article on c|net News.com). Today, this article on Reuters news reports: 'Citing internal Microsoft memos, the nine states also said that in 2000 and 2001 Microsoft pressured Dell Computer Corp. into dropping plans to offer the open-source Linux operating system on some machines it sells.'" Update by HNQ: eWeek got more details about the memos. Update: 03/19 12:26 GMT by M : I think Hetz accidentally changed this story's setting when he added the update above. Fixed.
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More on Dell Dropping Linux Support

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  • by mi (197448) on Tuesday March 19, 2002 @05:07AM (#3185869) Homepage

    ...a couple of years ago -- the machine arrived with Windows installed anyway -- even though I was not charged for it. Too bad, I wanted to see how Linux ships. Then I went on and installed FreeBSD, of course...

  • by cyberformer (257332) on Tuesday March 19, 2002 @05:10AM (#3185874)
    My guess is that the "poor sales" they referred to were actually poor sales of Windows (ie. only 99% of Dell PCs were shipping with Windows, as opposed to the 100% that is required in Gates's "competitive marketplace").


    I wonder if Dell will have anything to say. The article just has comments from the states and Microsoft.

  • by unsinged int (561600) on Tuesday March 19, 2002 @05:24AM (#3185898)
    "It will have a devastating impact on Microsoft. It will have a devastating impact on the PC ecosystem and particularly consumers," Webb said.

    Wow. We have an ecosystem? Cool. So for Microsoft this is just one of those predator-prey relationships gone horribly wrong..."when prey fights back" or some such possible Discovery channel title. I can't wait for the movie.
  • by neurojab (15737) on Tuesday March 19, 2002 @05:26AM (#3185905)
    In unrelated news, Dell CEO Michael Dell was given a speeding ticket in a new Ferrari 360. When asked where he got the car, Dell responded "it fell off the truck". When asked for his liscence, he "accidentally" handed over his freshly-inked honorary MCSE. He was promptly arrested for assulting an officer of the law.
  • by Ophidian P. Jones (466787) on Tuesday March 19, 2002 @09:18AM (#3186392)
    I spent over an hour on the phone with a Dell salesman, trying to tell them I didn't want Windows or the MS Office/MS Works bundle, and would take Linux or no OS instead.

    You have no life.
  • Re:Dell (Score:5, Funny)

    by alcmena (312085) on Tuesday March 19, 2002 @09:41AM (#3186536)
    Seriously now. I had a call with a Dell tech go as following:

    DT: Thank you for calling Dell's tech support, what can I do for you?
    Me: Hi, I have a Dell computer with a dead hard drive.
    DT: Ok sir, what is the support number for the computer?
    Me: [recites support number]
    DT: And what Operating System is on that computer?
    Me: Windows NT 4.0.
    DT: I'm sorry sir, that computer was preloaded with Windows 98.
    Me: Yeah, so? The hard drive is dead.
    DT: I'm sorry sir, you first have to install Windows 98 and call back.
    Me: What part of "the hard drive is dead" do you not understand?
    DT: I'm sorry but we cannot support that computer without Windows 98 on it.
    Me: Do you hear what I am saying? The hard drive is dead. How does the Operating System matter when THE HARD DRIVE IS DEAD???
    DT: I'm sorry but if Windows 98 is not installed on that computer I cannot help you.
    ... goes on for another 15 minutes before I give up and call back.

    DT: Thank you for calling Dell's tech support, what can I do for you?
    Me: Hi, I have a Dell computer with a dead hard drive.
    DT: What is the support number for the computer?
    Me: [recites support number]
    DT: And what Operating System is on that computer?
    Me: Windows 98.
    DT: Thank you let me get you a RMA number right away.
  • Well... (Score:3, Funny)

    by tweakt (325224) on Tuesday March 19, 2002 @09:46AM (#3186560) Homepage
    Dude! I'm not gettin' a Dell!
  • by 3ryon (415000) on Tuesday March 19, 2002 @10:46AM (#3186927)
    PC-makers are not interested in sending an ever increasing share of their revenue directly to Microsoft. 10 years ago, DOS made up less than 2% of a computer's total price, today that number is over 10% and rising every year.


    Damn, DOS has gotten expensive!
  • Re:Dell (Score:2, Funny)

    by tjw (27390) on Tuesday March 19, 2002 @12:18PM (#3187746) Homepage

    I had exactly the same conversation except a quick
    substitue of "NT 4.0" with "Linux".

    Also the Tech person told me I could still RMA the
    drive if I could get Windows 98 back on it using
    the restore CD. I thought it would be quicker to
    call back and tell them I had Windows 98 on it than
    to try to dissassemble the drive and try to set the
    bits by hand.
  • by daeley (126313) on Tuesday March 19, 2002 @01:52PM (#3188510) Homepage
    So let's see... buy a monopolisticOS-free computer from a megaRetailCorporation that forces locally owned businesses out of business. Gosh, where can I sign up? Do you think we can get McDonald's hamburgers on the way home?
  • Actually --- The Super Wal-Marts around here have a McDonald's already inside the store. You don't even have to make an extra stop! You can now get all of your globalistic-goodness in one place.
  • by rseuhs (322520) on Tuesday March 19, 2002 @02:32PM (#3188849)
    Sorry, I did reply to this but my connection went down, I lost the reply, and couldn't be arsed to type it again.

    Huh? What crappy browser do you use?

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