That is easily one of the most negative and idiotic summaries I've ever seen. When you write a summary that focuses on the smaller number of people, it clearly denotes your bias. After all, most intelligent people would focus on the positive numbers. Let's see:
The five features owners most commonly report that they "never use" are:
in-vehicle concierge (43%) - that means that 57% do use it
mobile routers (38%) - that means that 62% do use it
automatic parking systems (35%) - that means that 65% do use it
heads-up display (33%) - that means that 67% do use it
and built-in apps (32%) - and 68% do use it
In other words, in all instances, a majority of people _DO_ use the feature.
Additionally, there are 14 technology features that 20% or more of owners don't even want in their next vehicle. - alternatively, it can be viewed as approximately 80% of owners want it in their next vehicle
Focus on the smaller (to say the least) number of people with the negative stance rather than the (significantly) higher number of people who have a positive view. But, hey, those larger numbers and positive stance doesn't allow someone to paint a negative picture. After all, positive facts aren't negative.