Submission + - Comcast says it's too gosh darn difficult to list all of their monthly fees (arstechnica.com)
mschaffer writes: Comcast and other ISPs have annoyed customers for many years by advertising low prices and then charging much bigger monthly bills by tacking on a variety of fees. While some of these fees are related to government-issued requirements and others are not, poorly trained customer service reps have been known to falsely tell customers that fees created by Comcast are mandated by the government.
The FCC rules, which are part of the $65B 2021 Broadband bill, will force ISPs to accurately describe fees in labels given to customers, but Comcast said it wants the FCC to rescind a requirement related to "fees that ISPs may, but are not obligated to, pass through to customers." These include state Universal Service fees and other local fees.
I suppose it's just easier to grab people's money than it is to make up names for the fees.
The FCC rules, which are part of the $65B 2021 Broadband bill, will force ISPs to accurately describe fees in labels given to customers, but Comcast said it wants the FCC to rescind a requirement related to "fees that ISPs may, but are not obligated to, pass through to customers." These include state Universal Service fees and other local fees.
I suppose it's just easier to grab people's money than it is to make up names for the fees.
