Comment Re:WTF is Entra ID (Score 1) 31
My company uses Microsoft for email. Managing users is a mess with two systems ("Admin" and "Entra"). We don't use Microsoft for any Windows logins or anything resembling the cloud AD.
Earlier this year, one of my users lost access to his authenticator app. I followed instructions I found on the web, which went through the "Admin" web pages. Didn't work. I got on a support call with Microsoft, in which they could see my screen. They talked me through the same steps as I had performed earlier. Didn't work, even though it should. Eventually, with lots of searching, I happened on the "Entra" web pages and was able to actually fix the user's log in issue.
It's a mess.