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Comment Pointless debate. (Score 1) 57

I'm sorry, what exactly is the point of this nitpick? That there's some reason it's okay Amazon isn't getting shit to my house because a different person signs the driver's paycheck? Even if it was FedEx or UPS fucking it up (they find my place just fine....) I can't tell Amazon to use a different shipper, so I'd still drop Prime anyway.

And... yeah the branding does matter. Unlike Amazon I don't order shit from FedEx.

Comment Re:Well... (Score 1) 17

But privacy and data protection has become one of the main selling points for Apple in the last decade or so. They tried to bridge the gap with their "Privat Cloud Compute" approach, but this is so complex and hard to understand (and to implement) that nobody will really care, they will just see "all my data will be processed in the Cloud just as Google does it" and that's it.

From the summary, it seems Apple is asking them to train a model that will run on Apple's private servers, thus maintaining privacy.

Comment Re:Amazon (Score 1) 57

Meanwhile, I give their custom to Amazon instead because every time I've ever spoken to their customer service they've understood one thing:

- Customer service is a necessary business expense.

Have you done that recently? One of the reasons I dropped Prime was over the course of a year it was progressively harder and harder and HARDER to get an actual human on the line. This was mainly over not getting packages TO MY HOUSE, their core business!!! My wife was recently complaining that Amazon was pushing her towards talking to their objectively-stupid chatbot to resolve issues.

Maybe our experiences are different, but Amazon's been on my "they don't give a shit about good customer service anymore" list for a couple of years now.

Comment Yup (Score 3, Interesting) 57

The 2023 National Customer Rage Survey found that the percentage of American consumers seeking revenge for customer service hassles had tripled in three years.

This is consistent with what I've seen on Facebook. For the uninitiated- Facebook long ago decided that seeing what our friends are up to wasn't good enough, so they cram sponsored slop into your feed. Picture the comments section here, it's all /. users posting, right? Well imagine if the powers that be added replies to comments, only they're sponsored. So we're talking about 'Right to Repair', or something like that, and somewhere in the middle there's a post about custom paint jobs for John Deere tractors complete with a link on how to get YOUR tractor custom painted! Obnoxious? Fuck yes. BUT... there is an interesting perk, here- That comment can still be moderated. Even better, anyone can reply to that paid-for thread to tell them to f-off! Never had that ability with banner-ads!!

That's basically what FB is doing. So in my case, for example, I'm still super pissed at T-Mobile for reasons I can share if anyone cares. And since I once searched for T-Mob's Customer Support Facebook's Algo thinks I'm a fan of theirs. Soon T-Mob's sponsored posts started appearing in my feed. Not only can I reply to those sponsored posts, I can click 'like' on them... or even better, click the 'Angry' icon! When one interacts with a sponsored post FB actually shows you MORE of them. And that's where I'm actually seeing people engage in 'revenge for customer service hassles'. When T-Mobile pops up in my feed there are already other people there who have clicked the frowny 'like' and posted about their horror stories with doing business with them. They're trying to alert others to the perils of doing business with them.

One hilarious side-effect of FB's approach to monetization is now T-Mobile is paying to show me specifically their sponsored posts because of my frowny-face engagement. Normally I want an ad-free experience but this one is funny because I've told them I'm never returning as a customer, they're wasting their money! Ha ha!

Not something I expect to last forever, but I am seeing people find creative ways to get back at these companies for screwing them.

Comment The Devil We Know (Score 1) 66

Windows is a pile of shit, but it's the devil we know, to be honest. I've learned hundreds of Windows work-around the long hard way over the years. Linux might be a cleaner OS, but still has a learning curve for certain "edge case" things.

Call me lazy, but I'm a creature of familiarity and habit these days. Go ahead and take away my Slashdot Card, but Satya can stay on my lawn for now.

Comment Re:registered-only list. (Score 1) 51

If they accidentally forget to put a tower in, they're gimping themselves

Who is "they"? The vendor would set up phones initially and test them. If by chance the phone can't find ANY usable towers, the phone can prompt the user for the option of having their phone ignore the registry (along with a stern warning).

Not a show-stopper, just need a decent Plan B.

not to mention some companies do cross-sharing agreements which would need to sync.

I don't see why that's a problem. Vendors can include all registered towers even if a user's plan won't permit usage of some. The authorization for such towers would simply fail and the phone would try the next one. (A priority ranking for towers can be included, and be based on the user's provider plan so it can make smarter guesses.)

Comment Re:registered-only list. (Score 1) 51

It's a reasonable idea on paper, but cellular networks weren't built with centralized tower authentication in mind -- especially not legacy protocols like 2G and 3G

Okay, but they should require it for new or overhauled towers to start heading in that direction. Maybe give the industry a window of 5 to 10 years to add it.

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