Having worked in the corporate world for over 20 yrs, this is office speak for "Let's use any excuse we can find to save money while putting a positive spin on it". Other popular ones include "Let's encourage e-correspondence as being "green by saving paper", but really meaning "we can substantially cut costs on postage" " and the "Let's install a voice prompt system on the telephone and tell people it's to better serve them, when it's really to avoid having to hire more people to talk on the phones". Same idea as those self-serve check-outs, "oh it will save you time" when it really saves them having to hire more cashiers. Some bean counter found a way to use Covid to save the company a few bucks.