You don't say "another story" when it's the logical conclusion of the same fucking story.
Cheap labor with phony degrees and no skills beyond following a script, from a country with a culture of scheming, scamming, and cheating will yield terrible quality of work and behavior. I don't know who's scamming who here. The tech industry for hiring Indian labor at "fuck you" prices and treating them like shit, or the Indian labor force getting bogus degrees and cheating their way to a job in an outsourcing firm that then sells the western tech industry a pile of lies on what they can produce. If India didn't have over a billion fucking people and a caste system, people might demand fair treatment, livable conditions, and wages. But then the west wouldn't get terrible, condescending "customer service" and cheap, shitty code.