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Comment Re:Hmmm .... (Score 1) 351

It's interesting that you're offended by a large number of completely unfounded assumptions you've made about my opinions and beliefs based on a single sentence which carries no such implications.

Irrational nonsense like this is exactly what I expect from the self-described "rationalists", who assert reverence for logic, reason, and science yet understand nothing about the subjects nor how to apply them.

Can I make such an assumption about you?

Comment Re:reliability (Score 1) 139

BlackBerries not on BES conversely needed BIZ. The outage was devastating.

As I pointed out, the majority of their users were completely unaffected. Of those who were, most were out for less than a day. I should also point out, that many of those affected only experienced slowdowns.

iPhone works fine without Apple servers

The same was true for the Great BlackBerry Outage. The phone still functioned as a phone, as did apps. Messaging (Email and BBM) were really the only services significantly impacted, though every message was ultimately delivered. (The same can not be said for their competition.)

The infamous BlackBerry outage as really very similar to Apples MobileMe outage -- except it was significantly shorter and impacted a significantly smaller portion of their users. Well, and RIM didn't drop a single message -- I can't stress how important that fact is in terms of reliability.

The points? The "BlackBerry is unreliable" bit is absurd as they're dramatically more reliable than the competition. Your carrier is much more likely to be down than BlackBerry. Other companies regularly experience outages far worse and far more frequently than BlackBerry, yet still maintain a reputation for reliability.

There isn't much to argue about here. I contend that the outage hurt RIM far more than similar outages hurt other companies simply because of their absurd reliability. When they have an outage, it's big news. When Apple, Google, etc. have an outage, it's not surprising in the least and thus gets far less press coverage, if it's reported in the media at all.

Comment Re:reliability (Score 1) 139

Blackberry can't run around claiming to be the best in IT while having an incident like this.

Which is very odd. They're more reliable than, well, everyone else. Hell, they're more reliable than our electrical service!

The only reason that Great Outage (which didn't even impact most customers, and most of those were affected for less than a day) was even newsworthy was because BlackBerry's services are so incredibly reliable!

Compare that to Apple's month-long MobileMe outage, the uncountable outages afterward, the regular iCloud outages, and even their recent month-long developer center outage. Those aren't even news. It's just par for the course. Yet Apple inexplicably maintains a reputation for reliability.

Even Google, with it's incredible reputation for reliability, has regular outages. Gmail seems to have a major outage every year. Still, their reputation is not impacted at all.

BlackBerry has a minor (what their competitors would consider minor anyway) outage and their reputation for reliability is shot. (Even though they didn't loose a single message! Everything got delivered eventually. That's amazing!)

Customers do not respond well to an extended outage.

Customers don't respond well, but they quickly forget. Except when it comes to BlackBerry. Then they remember. Probably because they're constantly reminded by people who seem to have some pathological hatred for cell-phone manufacturer.

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