Woman Facing $3,500 Fine For Posting Online Review 519
sabri writes "Jen Palmer tried to order something from kleargear.com, some sort of cheap ThinkGeek clone. The merchandise never arrived and she wrote a review on ripoffreport.com. Now, kleargear.com is reporting her to credit agencies and sending collectors to fetch $3,500 as part of a clause which did not exist at the alleged time of purchase. 'By email, a person who did not identify him or herself defended the $3500 charge referring again to Kleargear.com's terms of sale. As for Jen being threatened — remove the post or face a fine — the company said that was not blackmail but rather a, "diligent effort to help them avoid [the fine]."' The terms and conditions shouldn't even apply, since the sales transaction was never completed."
Re:A "Cheap ThinkGeek Clone?" (Score:5, Informative)
I was going to comment that Dice hasn't done anything to ruin thinkgeek yet, but they don't actually own that one.
Unconscionable Contract clause (Score:5, Informative)
First, it's not clear a contract was established. And even if it was, unilateral changes generally are unenforceable. And even if it were there when the attempted purchase was attempted, this is an unconscionable contract clause, against public policy (1st amendment, etc) and should be thrown out.
This person's best bet is to dispute the credit reports, counter sue for whatever they can think of to recover legal fees.
If it were me, I'd just send them a letter telling them to go F themselves and I'll see you in court. Bring it. My lawyer, however, would likely wish that I not do that.
Re:Hello Streisand Effect (Score:5, Informative)
Give them a call! (Score:4, Informative)
You can also reach us by phone or snail mail at:
You should give them a call, let them know what you think.
KLEARGEAR.COM
2885 Sanford Ave SW Suite #19886
Grandville, MI 49418
Se Habla Español
Phone (866) 598-4296
Re:in sue happy america (Score:2, Informative)
You needed one of these: http://norris.org.au/cattack/
I built it over the summer, it was heaps of fun and worked really well. Though...it took me so long that by the time it was finished the garden had grown up! Always next season!
Re:in sue happy america (Score:5, Informative)
Re:Hello Streisand Effect (Score:5, Informative)
CFPB (Score:5, Informative)
ripoffreport.com is part of the problem (Score:3, Informative)
While I have absolutely no sympathy for all the hate that the keangear asshats will get from this, I just wish that ripoffreport.com would get their share of it. Did you know that if you pay them money, they will happily turn all the negative reports about your business into positive? They call it "Corporate Advocacy Program", but the real name of it should be "blackmail and extortion". Absolutely anyone can post anything about any business, be it true or a complete lie, and the business owner has absolutely no way for defending themselves. Except if you pay ripoffreport.com a few hundred bucks and then all negative reports go away. And they even claim that they will help place the newly positive reviews "at the top of search engines", whatever the hell that means. See, they do it to benefit the consumer and to assure the complete satisfaction, and not at all to blackmail small businesses and extort money from them:
http://www.ripoffreport.com/CorporateAdvocacyProgram/Change-Report-From-Negative-To-Positive.aspx [ripoffreport.com]
Re:in sue happy america (Score:4, Informative)
Besides, a hose, supersoaker, or the like works well.
On the other hand, if you don't want to sit around waiting to soak the local felines, just go buy some of the scent based repellents. There are a number of them for sale in pet stores, and a bunch of old fashioned recipes you can make yourself.
Killing or maiming someones pet is just going to get you in so much shit the cat poop would seem to be gold nuggets in comparison.
(I know one person that ended up moving over the harassment he got when he shot a neighbors cat. Also, every potted plant and his entire lawn died. It's assumed that one or more persons put herbicide on all of them.)
Same thing with dogs. Actually, any family pet.
(866) 598-4296 (Score:5, Informative)
Re:in sue happy america (Score:4, Informative)
Doesn't matter, you can still go to jail for cruelty to an animal for shooting one with a BB gun - in some areas it's a felony. It's not all that much different than if you shot their kid with a BB. "Bah, it's only a small welt" isn't going to convince the judge...
Besides... YOU'LL PUT YOUR EYE OUT!
Re:ThinkGeek? You mean the cheap DX.com clone? (Score:4, Informative)
I ordered hundreds of dollars of equipment from dx.com/dealextreme.com over the years.
The absolute worst things that's happened to me is that something was out of stock, and they credited me for my order.
Say what you want about ordering things on the slow boat from China, but DX, overall, has pretty good customer service -- especially for a company that'll send you a $2.97 butane torch (filled with butane!) from Asia, shipping included.
http://dx.com/p/jet-1300-c-butane-lighter-1320 [dx.com]
My cigars thank them.
Re:Credit Reporting Agencies (Score:5, Informative)
http://www.bankrate.com/brm/news/special/19990820.asp
Check out creditboards.com and the ficoforums.myfico.com and you will find multiple success stories of people suing one or more of the CRA's.
I can also say that from personal experience that merely making the threat to the CRA that you will be suing them in small claims court with proper citations will cause the CRA to fix their errors.
Re:Hello Streisand Effect (Score:5, Informative)
And now their FB page has been deleted.
Re:Hint taken. (Score:4, Informative)
Re:A "Cheap ThinkGeek Clone?" (Score:4, Informative)
You really don't know?
They seem to have been one of the first places I know of to cater to geeks. They don't just have look it's shinny things, but things, even if they are toys, that are interesting in their own right.
Re:Hello Streisand Effect (Score:2, Informative)
Not a binding agreement. This would fail on the grounds that this is a Deceptive Trade Practice as defined in the Texas Deceptive Trade Practices Act. Such a clause constitutes an automatic violation of that law as it's a form an attempt to get you to waive your rights under the same. I don't think they want to get the AG after them on this. He's got the authority to go after you if you've done business in Texas, even if you're in another State- as does all AG's on this sort of thing.