Best User Research Software for Slack

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

UserTesting helps organizations gain insights from customers - from concept to execution. Based on a world-class on-demand sourcing platform, customers can get fast, high-quality feedback from our audience networks and those of our partners around the globe. UserTesting is the most comprehensive solution for experience research in the industry. UserTesting is a more direct approach than approaches that track customer behavior or collect listening data from live experiences and then try to infer the meaning of that data. It allows companies to get feedback directly from customers earlier in the process, reducing guesswork and bringing experience information to life with human insights.

Mouseflow is a platform for behavior analytics. It's used by Product, Marketing, UX Design, Analytics teams to ensure high conversion rates and a great website experience. Mouseflow allows you to see your users' eyes through session recordings. You can also understand what is most important to them with heatmaps. Mouseflow is an innovative platform on the market that uses automatic friction detection to let you know which recordings you want to watch and avoid sampling across plans. Heatmaps can be created for all pages. You can filter them using multiple parameters.

Survicate is an effortless survey software for getting continuous customer insights at scale. Whether you want to measure customer satisfaction (CSAT), track your Net Promoter Score (NPS), get website feedback, or test product-market fit, Survicate supports any use case related to collecting and managing customer feedback. Why choose Survicate? • Easily create customized surveys and start getting customer feedback within minutes • Run surveys where you need them: via email and link, on your website, in-product, or in mobile apps • Connect with your other tools, such as Hubspot, Salesforce, Mailchimp, and more, via native, one-click integrations • Capture partial responses and target users at various points in their journey With Survicate, you can: • Get constant streams of insights from your customers at all stages of the user journey to better understand their needs • Learn what customers think of your website, product, or customer service and get data to validate your ideas • Automate continuous feedback collection to track key metrics over time • Act on feedback to increase customer satisfaction and loyalty, reduce churn, build better products and develop more effective marketing strategies

You can turn more people into satisfied customers by using user insights. Automatically survey your users as they use your app or browse your website. Collect actionable insights from your users to better understand what they want and why. Convert them more into repeat customers. AI allows anyone in your team to create user research surveys customized for you in seconds. AI will ask you about your goal. 1Flow AI creates a customized survey in less than 5 seconds based on your requirements and its domain expertise. Create beautiful in-app flow with font and color customization. You can also choose from a range of widget sizes and positions. Give your users an experience that feels like it's part of your brand. You can trigger any flow to appear at the exact right time, based on page URL rules and events. Meet users where they're most engaged and get to know them quickly.

rioy.ai is an innovative and comprehensive platform designed to help businesses effectively Optimize user experience, Drive growth, and Enhance digital customer experiences riyo.ai unlocks your website's potential with anonymous lead identification, visitor tracking, behavior analysis, live chat, an AI-powered bot, and more. Fuel leads enhance experiences, and gain a digital edge. ▶︎ Analyze: Get Insights and Enhance Your Strategy • Heatmaps: See user interactions and optimize for engagement. • Recordings: Understand behaviour with session recordings, and uncover improvement opportunities. • Dashboard & Reports: Access a dashboard with reports to track metrics and make data-driven decisions. ▶︎ Connect: Unleash the Power of Real-time Engagement • Forms: Gather info from site visitors via customizable forms, creating leads for growth. • Live Chat: Connect effortlessly with your audience, offering instant support and building rapport. • AI-Powered: Personalized customer assistance and automated interactions. ▶︎ Convert: Streamline your Sales Process • Website Visitor Tracking: Monitor visitors and make informed decisions. • Identify Anonymous Visitors: Discover company details for targeted outreach.

Producter is a tool that helps teams manage their software products from one location. It also promotes product-led growth. All feedback from email, Slack or other tools should be combined. All of them at once. Producter allows you to create features that the market wants. Producter makes it easier to manage sprints and tasks more efficiently. Producter allows you to manage tasks with user feedback. You can easily add feedback into your backlog. Create strategic roadmaps that align with business and product goals. Publicizing them for all users and teams builds strong buy-in. Automatically create product updates content that includes the task or epic's title. Users can give feedback and let you know that the feature they request is now available. You can create a public user portal to engage users by collecting feedback and sharing your roadmap with them. This is where you interact with your user. Producter seamlessly integrates with your work.

Reveall helps product teams become more customer-led, by making it easy to plan and prioritize your product with confidence. With Reveall you can collaborate on customer insights, map customer journeys and prioritize product opportunities - all in one place. Get a clear picture of your customers' needs and make the right product decisions by: - Centralizing your customer data. Import and save all of your customer research and feedback data in a single source of truth - Highlighting key findings with custom searchable tags and sentiment analysis. - Clustering findings into conclusive Insights. Group similar findings and draw actionable conclusions with customizable insight reports. - Creating customer journey maps. Contextualize your customer learnings and gauge the user experience through visual journey maps. - Planing & prioritizing your next actions. Use customer insights to define and prioritize what to build, integrated with your PM tools

Sleekplan is a one-stop solution for user feedback. It organizes user requests, brings feature voting boards, changelogs, roadmaps, and satisfaction surveys to you website. Create a central place to collect, track, and organize external and internal feedback. To make smart product decisions, define user attributes and create custom segments. Be sure to pursue your ideas and suggestions. Get feedback and discuss potential solutions. Facilitate support through interactive thread-based discussions instead of lengthy emails. You can keep the feedback flowing without interrupting your end users. Allow them to quickly and easily share their feedback within your web-based application

AI-powered platform for product discovery that converts customer interactions into product insights. Ask NEXT AI to provide insights and never make decisions based on assumptions again. AI will generate responses backed by customer clips, allowing you to make confident decisions. AI will highlight, summarize and clip key moments. NEXT AI will generate user stories, ideation briefs and bug reports from your customer insights. Your team and stakeholders will be able to tell compelling stories by combining key moments from customer interactions. Ask NEXT AI to provide insights and you will never again make decisions based on assumptions. AI will generate responses backed up by customer clips, allowing you to make confident decisions.

A feedback button for your site. You can fix urgent bugs, improve user experience and generate great customer ideas. All this is possible with a simple feedback button that you can add to any website. Screenshot functionality included. Visual feedback tools that work directly on your website simplify your feedback process. You can hear directly from your users without the need for endless email chains or overloaded ticketing systems. You can get screenshots and text from your users to show you what they think. They can quickly reach you from the same page they are currently on. Use customizable feedback forms to get the exact feedback that you need. Customers are often the first to notice bugs and UX issues. Allow them to provide you with visual feedback immediately they spot a problem. To save time, you can automatically include details such as their operating system, browser version, and Javascript errors.

We are four friends who work together on FeedBaxley in order to help businesses learn from customers and not fly blind. FeedBaxley is a tool that allows you to quickly gather feedback from your users. Just one line of code is all it takes to instantly collect useful data. A single line of code creates a dynamic form that allows you to gather valuable user research within your app. User research helps product teams make better decisions. Editing surveys to match your brand's brand is easy without any coding knowledge. You can view feedback right from your Slack workspace. It is as easy as clicking a button to integrate FeedBaxley. After signing up, you can easily install the Integrations page. After signing up, the first thing you should do is create a new widget. The "display type" is one of the most important settings you can make about your widget. It's a link by default. You can display it as a tab, which means it will stick to the page sideways and look like a tab.

Use our browser extension to capture insights from anywhere and instantly share them with your colleagues. Projects will bring everyone together and save you hours of repetitive research. Your hard work should not be lost in a slide deck or spreadsheet. Avrio provides you with the tools to make your findings visible and to create awareness about your research and analysis through new channels. Pin Insights on web pages, embed Insights wherever, share automated email notifications, and more. All your qualitative and quantitative research can be consolidated in one place. Our self-learning search adapts to your behavior and allows you to find exactly what it is that you are looking for. You can also keep your research fresh with Insight validation or automated expiration.

You can take control of your product analytics and self-service optimization using no-ETL integration. Your data is not yours. Blackbox solution processes your data, hiding how metrics are calculated. Your insights are impossible to reconcile because of siloed analytics practices. No retrospective analysis, no data backfill. Communication gaps and delays can be caused by non-exploratory, self-service analytics. Kubit's no ETL platform integrates directly with your existing data model, allowing self-service product analytics that drive engagement and improve retention. Templates that are ready-to-use for query, funnel and path, retention, as well as cohort analyses. This template is for product people who want to quickly explore data and find insights. Kubit connects directly to your cloud data warehouse without the requirement for SDK or ETL jobs. We make the most of the rich data model that you already have. Our machine learning-based algorithms can quickly detect anomalies and provide answers.

Great Question is used by researchers, designers, product managers, marketers, and marketers to create panels, schedule interviews, share insights, and send incentives. You can quickly build a network of customers to answer your great question. To find the perfect match, import, invite, filter. Use our research calendar to schedule interviews or integrate your data. In minutes, you can launch prototype tests and surveys. With tags, clips, highlights and results, you can transform survey results and interviews into consumable reports. Share your insights for everyone to see. To truly understand your customers and get their feedback on the work you are doing, it is essential to build something truly special. Today's companies don't have the systems and processes in place to make customer research an integral part of their decision-making process. We are a small, but powerful team of product managers, engineers, entrepreneurs, and designers.

Turning user pain into product decisions that matter. Four steps to meet the needs of your team. From raw ideas to real results Collect quantitative and qualitiative user data into a unified workspace. Convert 1000 user comments into 10 features or projects using AI pattern recognition. Kaleido's automatic report can be used to identify the most important projects. Help team members to understand the concept behind each product task. Analyze input to identify patterns. Kaleido AI can help you. Simplify data structures for users, consolidating 1,000 ideas into 50 projects. Once patterns have been identified, you can access all the relevant data collected by users. Make informed decisions on which areas of your product you want to focus. Find out which points your users are most interested in. View the total data of your users. Trends in the issues can be identified. View the important data about users.

UXsniff is a powerful AI-powered tool for analyzing session recordings and identifying abnormal click patterns. UXsniff can be your virtual UX expert, transforming the UX analysis process. Watch how your users move, scroll, and click around your website. Take action to fix what frustrates users. It can be difficult to analyze hundreds of recordings in order to gain UX insights. We've used the ChatGPT API's power to provide you a summary for each recording. You don't need to watch each video. Review the summary generated by GPT to quickly understand what happened in the session. This summary allows you to decide quickly whether to skip the video or go deeper into details. Visualize aggregated data on an interactive heatmap to see how users move, click and scroll through your website.

User Evaluation is a platform powered by AI that provides a new way to understand customers. It is designed to help businesses discover valuable user insights using various AI tools. Data analysis can be automated to extract key information from conversations with customers and convert them into AI reports that include visual graphics. It also has an intelligent AI chat to help with data understanding and brainstorming. AI tags and notes will help you keep track of all your findings.

Fix them by understanding why people abandon your forms or don't complete them. Form experience analytics is essential for successful optimization. Optimize your forms and grow your business with your insights. Your website forms can make or break previous online investments. It is important that your webforms work optimally. Exatom offers three solutions on a single platform. Form analytics and field metrics provide detailed insights that Google Analytics cannot provide. Tooltips that are data-driven to gently nudge your visitors. Notifications are sent when there is a problem with your form. We respect your client's privacy at Exatom. Exatom's platform is cookie-free. Don't collect personal data. SMBs and enterprise clients use our platform. Active in ecommerce and B2B. Also, active in financial services, gambling and automotive.

Fullstory is a platform for behavioral data that reveals the hidden story behind consumer behavior. Fullstory allows product, engineering and data teams to connect sentiments signals with other data sources in order to design the next best actions. Fullstory provides deeper and more immediate actionable insights than conventional web and product analyses that can only surface what is happening but not why. It is the only behavioral data platforms that provide the context needed to create in-the moment experiences that drive revenue. Fullstory's behavioral analytics is ready for AI. It uses first-party data that has been automatically captured, indexed and semantically structured. No longer do enterprises waste hours and resources on data analysis.

Copilot is a tool for product-led growth companies that collects, analyzes, and drives user insights at scale. In seconds, you can set up feedback infrastructure. Create a feedback experience that encourages users sharing more. Monterey can be integrated into your daily routine. All feedback can be consolidated, so your product and engineering teams don't have to spend endless time tagging and categorizing feedback. This will allow them to spend more time with users and ask engaging questions. Stop looking for hidden gems within customer feedback. You can quickly make sense of large amounts of data. Give product, support, or user research teams a powerful kaleidoscope that zooms in and out on the data points that are important.

While businesses know that experience is a competitive advantage, many aren't moving the needle. Revenue goes down, while customer scores go up. Why? Old, inefficient techniques such as monitoring apps and feedback collection can distract you from the important things. InMoment was created to change this. InMoment is introducing the Experience Improvement (XI), a movement that will transform the way your company approaches business initiatives. Businesses can use a unique combination of technology and human expertise to create profitable and effective programs that improve customer, employee and business experiences. Experiences are personal and emotional. They can be dynamic. It's the hardest part of your success. Find and prioritize the most important, emotional moments that will connect you with your most valuable customers and help you grow them.

Korrect is a simple tool for managing product feedback. It was designed for product teams that are working at scale and who listen to feedback from multiple channels. We discovered that transparency with customers and users is a key to customer loyalty, so we built stuff where you can create and maintain both an internal and public roadmap.