Yodel.io Description
The phone system for customer service departments. Yodel is a receptionist who pre-qualifies inbound voice communications. It also allows call management without switching to other tools. Our battle-tested infrastructure allows you to collaborate on calls and enjoy crystal clear voice quality. Your phone system will be up and running in just minutes. No need to transfer your business phone number. Yodel integrates seamlessly with over 1000 software tools, so you can connect your phone to your existing workflows. Yodel gives you access to over 100 countries' phone numbers so you can stay in touch with your customers wherever they may be. Yodel only works with reliable local carriers to ensure the highest quality call quality. We provide reliable service uptime and a secure phone infrastructure. Modern customer service teams must provide high quality customer support and ensure customer satisfaction. Yodel takes out the pain from phone systems and delivers what's important: voice communication.
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Product Details
Yodel.io Features and Options
Business VoIP Provider
Business Phone Systems
Unified Communications Software
Yodel.io User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Best VOIP calling Edited: Jul 08 2020
Summary: Yodel.io is a platform to makes VoIP calling for customers and teams. We used this tool with Slack app integration and overall very positive experience. It performs calling direct from the Slack channel.
Positive: #1- It supports Slack, Drift, Microsoft Teams and other integrations.
#2- The user interface is simple and easy to understand.
#3- Easy to Configure platform.Negative: #1- We had an overall great experience with this platform.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Really great Date: Apr 28 2020
Summary: It's great and super affordable which i think is very important for small businesses when they need support.
Positive: I really like how it is set up so a team can use it. Love how a central number can be used by a whole team.
Negative: The mobile app does not have a ton of features so it's limited.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
A must have software for phone systems Date: Apr 13 2020
Summary: I'd definitely recommend Yodel especially because it's very affordable to get for any businesses of any size.
Positive: It's been super nice to be able to streamline our phone calls. It's reduced our answering significantly and reduced unwanted calls
Negative: It was a little challenging to implement at first but once we figured it out it's been awesome.
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