Best Team Management Software for Zendesk

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

Trello allows teams to work together more effectively and get more done. Trello's cards, lists, and boards allow teams to organize and prioritize projects in an easy, flexible, and rewarding manner. Trello can help your team stay organized, whether it's for work or a side project, or even the next family vacation. Trello cards allow you to dive into the details, adding attachments, comments, due dates and more. Collaborate on projects, from beginning to end. Let the robots do all the work! Automate your team's productivity with Butler. Eliminate tedious tasks from your to-do list. Trello can be used the way your team works best. Trello has the flexibility and features to suit any team's needs. Trello makes it easy to get your team started. All the tools and boards your team needs to succeed are gathered in one place. Integrate the apps that your team already uses into your workflow.

To customize work and communicate, you can create powerful low-code business models. Podio turns your project data into a single tool to integrate all content, conversations, processes, and information into one collaborative point. A custom tool that is tailored to your team's needs will improve the efficiency, effectiveness, and relationships of your delivery team. Granular admin capabilities allow you to control who has access and make quick adjustments to your Podio workspaces. Podio allows you to bring your clients, freelancers, and other external parties into the platform for no cost. This will eliminate long email threads and tedious file sharing. You can tailor your processes to meet the needs of your team to maximize efficiency and effectiveness.

Control your entire business from one place Manage your entire project lifecycle, from sending quotes to collecting invoices. By having sales, delivery, and financial information combined - you’ll have a complete overview of results and progress in real time. Plan and forecast your resources Know when to bring in more work and spot resource shortages before they happen. Make proactive decisions on outsourcing or hiring. Balance your team’s workloads - no more burnout for some while others sit idle. Make sure you’re profitable Completing your projects is important, but what truly matters is whether your company is making money. Understand which clients, projects, services or teams are profitable and which are eating into your margins in real time. Know when to work more efficiently, charge more or cut costs. Collaborate where work happens Access every file and conversation in the correct context - whether it’s a customer, a project or a task. Stop spending time on status updates and chasing documents. All information is just one click away at all times.

Azendoo is a team collaboration and project management tool that improves communication between teams. Azendoo is available as a web, desktop, and mobile application. It helps teams organize work and plan and share projects. It also allows them to communicate more efficiently, increasing productivity. Azendoo integrates with over 80 services via Zapier.

Software for managing business projects. Jira Work Management (formerly Jira Core) allows you to see all information about a project at a glance. Keep your team organized and manage your projects. A workflow is the key to managing projects and tasks in Jira Work Management. Workflows help you organize your process and allow your team to track your tasks. Jira Work Management Cloud instances also include boards that allow users to visualize their workflows and drag-and-drop tasks from to be done to done. Only available in the cloud. Task management is made easier by having statuses, comments and attachments all in one place. Everyone can see the details of a project at a glance without needing to email or set up meetings. Notifications let you know when your attention is required. What are the tasks that are still being worked on? Which team member has too many tasks? Jira Work Management allows you to track the status of your team’s projects in a variety of ways. You can do this with a quick overview or customized dashboards.

Troopr's Slack Checkins automate communication with your team. You can choose from Check-ins to engage your team in standups, retrospectives or planning poker. You can choose participants and customize the questions and times they should be asked. Slack and the web offer automated reports. For more insight, analyze historical data. Slack is where you team is. Troopr Check ins work entirely in Slack. There is no need to learn another tool or set up. Troopr Checkins are asynchronous by design so that team members can respond as soon as they have a chance during the Checkin. Integrates with the tools you already use to pull activity logs and provides context for Check-in responses. Troopr Checkins includes many templates for daily standups, mood sharing, planning poker and retrospectives. Troopr Checkins can replace or augment traditional standup meetings.

Leaders can save more than $10,000 per year by reducing employee attrition and improving customer retention for $49 a month. We can help you identify business optimizations such as reducing wasted time or increasing employee satisfaction. We can also help spot potential customer issues to increase retention and deliver a superior employee experience that reduces attrition. These are common problems for growing companies. We've been there. Peoplelogic.ai is affordable, simple to use, and easy to earn a return on investment. We are your partners in your growth. Peoplelogic connects to the tools that your teams use to get work done in just a few clicks. The platform will start to notice workflow patterns, detect repeated interactions, and discover critical lines of communication--guiding you to take actionable steps to optimize your workflows.

You can empower hundreds, thousands, or even a thousand of colleagues to move faster and achieve their goals in just a few simple steps. We integrate seamlessly with Salesforce and other applications such as Stella Connect, Stella Connect, Outreach, Zendesk, Stella Connect, Zendesk, Outreach, Stella Connect, among others. Pathlight's powerful metric-creation workflows allow you to leverage dozens of templates and create your own goals. Pathlight intelligently creates your org chart so you can quickly roll out your goals. Every office in every country can have everyone working against the same information. You can quickly celebrate team wins and provide individual coaching. Every message automatically includes performance data. Do you see a team member falling behind in their performance? Our 20+ customizable coaching templates make it easy to support them. Our pre-designed agenda templates will make your 1:1 meetings more productive.

Surfboard integrates into your existing systems and helps you plan your team's schedules based on accurate weather forecasts. It also provides insight on their performance. Stay in control of your team and stay connected. We remove the pain and chaos of scheduling your support staff. You need the right people in the right places at the right times to meet your SLAs and cost goals. Surfboard is easy to use and doesn't require any engineering support. Surfboard integrates seamlessly with your existing systems, such as HRIS, payroll and billing, CRM, tickets, and time off. This makes it the single source for truth for your support staff. The Surfboard Forecasting tool allows support teams to predict the level of future requests and make adjustments based upon changes in demand. Match support request levels to agent availability and ensure your SLAs and customers are satisfied.