Best Remote Support Software for Windows of 2025

You can add unlimited users, group them into groups, and remotely deploy, control, and access them all via the web console. Users can be granted remote access to RemotePC on other computers. You can add computers, group them into groups, or view the computers that you have accessed recently. Create new user accounts, group them into groups, grant access permissions, and more. Enter a shared session code to gain instant access to any computer. Remote access to computers can be gained from any location, at any time. RemotePC desktop or web dashboard allows you to reboot the remote computer in safe mode (for Windows) or normal mode. Remote access is protected with TLSv1.2/AES256 encryption. Option to create a unique Personal Key for computers. This acts as a secondary password. You can enable or disable the ability for users to transfer files between computers.

At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.

Remote access for privileged sessions secured Remote connections that grant privileged access to business systems can be centralized, secured, and managed by us. An exclusive privileged session management solution for enterprises. Businesses need to allow privileged access to their critical systems to the right employees regardless of where they are located and what time they require access. Remote privileged users have to be granted such access poses a security and privacy risk. Legacy solutions such as VPNs are often inflexible, making it difficult for businesses to keep their data private. Modern enterprises require a solution that allows direct access to all components of the infrastructure across public and private clouds. It also monitors and records all actions and provides real-time control over privileged sessions. ManageEngine Access Manager Plus, a web-based software for managing privileged sessions, is available.

TeamViewer Frontline is an enterprise productivity platform with fully integrated industrial AR solutions. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

Level is a remote monitoring & management (RMM), solution that allows you to access your devices from anywhere in the world via your browser. You can access the most recent information about your endpoints or control them remotely with Level's low latency remote access. It takes only one line of code. Level uses encrypted peer-to-peer connections (P2P), which means that no third-party is able to access your hardware. Your team can create powerful scripts and execute them across all devices. You can also control who has access to them. Level offers a modern, innovative and efficient approach to remote monitoring.

Fixzy connects homeowners, tenants, and occupants with maintenance and repair specialists immediately. Fixzy's web application uses powerful AR, AI, and cutting-edge computer vision to provide live video and interactive tools that are compatible with any mobile and desktop PC. Fixzy helps property stakeholders of all types solve problems quickly, reducing stress, damages, and onsite calls, wherever they may be. Fixzy's web app is free to download and allows technicians to remotely guide occupants using revolutionary augmented reality technology. Allow occupants to share detailed measurements and damage reports, and to analyse problems using computer vision. Live video sessions with us are a great way to show your occupants how experts can quickly guide them using remote features like pointers, live hand overlay, zoom in, translation, document sharing, zoom out, and tool kits.

N-able Take control makes remote support easy. This 100% cloud-based remote control software was developed by N-able. It offers live two-way chat and a five-second connection. It also provides reliable remote support tools such as command line and windows events viewer. N-able Take Control offers peer-to-peer technology which enables remote support and access to Windows and Macs as well as iOS and Android-based mobile devices.

Kaseya VSA (Virtual Service Agent) is a next-generation remote management and monitoring (RMM) software designed for Managed Service Providers and IT enterprises. VSA gives users access to powerful remote control, patch management, monitoring, security tools, and reliable discovery. This helps to increase IT staff productivity, service reliability and system security. Unified IT Management solutions can transform your business and deliver better service. Kaseya's IT Management software increases efficiency of IT teams by providing seamless workflows across all tools. This results in improved service delivery and increased business productivity. See for yourself why thousands use Kaseya VSA IT Management software. You should be able deliver more value at lower service delivery costs. Kaseya VSA gives IT departments the tools they need to manage their systems from one platform.

WiseMo software allows you to remotely access, control, and support PCs and Servers as well as Mac computers, Tablets and Smartphones. Our software allows you to view the screen of remote devices and control its keyboard from anywhere, from any device, whether it's a PC, browser, tablet or smartphone. Remote support, remote management, and remote access tools are all built into WiseMo Guest software. This software allows you to secure remote control over your devices, including PCs, servers, Macs, and servers. You can connect to other devices, such as servers, Macs, smartphones, tablets, and servers, and provide support for them. You can connect to unattended devices and computers and monitor them or manage them, such as Windows Servers, Info terminals, and others.

Wolken Software offers a suite AI-enabled SaaS 2.0 cloud native applications for Customer Service and Enterprise Solutions, including Wolken ServiceDesk and Wolken HR Case Management. Wolken offers a variety of plug-and-play features for enterprises, including Omnichannel Support, Real Time Reporting, a built-in Business Intelligence tool, Integrations with 3rd Party Apps, Auto Categorization, and Auto Routing incoming queries. Wolken offers easy configuration, low-code customizations and a fast Time-to Market. It also comes at a fractional cost due to simplified costing, reducing your total costs of operations by as much as 50%. We have successfully replaced well-known names at Fortune 500 and Fortune 1000 Companies.

A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.

The IT Administrator can use the free Windows Admin Tools to help with their daily desktop management tasks. This windows tool allows for remote desktop connection, remote task manager, software inventory, remote restart, wake on LAN tool and system inventory tool, perform group policy update, hard disk space monitor, remote command prompt, remote device manager, local users/groups list, network share browser, join/unjoin computer, currently logged on user, laptop battery power monitor from one console. This tool allows remote control of windows computers and remote troubleshooting. It doesn't require agents to be installed on remote computers in order to establish a remote desktop connection. This tool can also be used to share files between them. It is a client for Windows RDP. This tool allows you to see the installed software along with details such as Software Name, Version and Manufacturer.

This program allows you to control your computer desktop quickly and easily in real-time mode. It supports Windows 7 and offers remote access to the file system, processes, and services on the remote computer. LiteManager includes tools to create network maps, collect technical data, deploy and update remotely using remote installation services, configure a private ID router, and many other features. Software for managing classrooms. Remote administration is now possible even without an IP address. Connect by ID mode allows you to create your own unique ID and connect with it. The program's client and server modules can be used in networks connected to the Internet through a proxy server. Instructions for installing the software - Viewer, and Server installation. LiteManager has been identified as a potentially unsafe program (RemoteAdmin PUP, PUA and Riskware, Unsafe or Unwanted, etc. Because it allows remote access to the computer without being supervised.

DualDesk remote support software is powerful and easy to use. It is a one-time cost that allows your technical support staff to remotely assist a computer anywhere on the internet via firewalls in just seconds. Remote support services allow you to work smarter and save time. You can transfer files, chat, reboot, auto-reconnect, and control remote systems in real-time, even in Safe Mode. DualDesk, a proven, industry-proven remote assistance software, is fully compatible with Windows 7, Vista, 2003, XP and 2000 in service mode, safe and application modes. DualDesk remote support software is not like an entry-level remote system and does not require multiple ports for multiple technicians. It can also support unlimited technician seats from one support file. Multiple customers can connect with one remote support technician.

NetSupport Manager has been a leader in remote PC management for over 30 years. Remote control tools have had to evolve to cope with the increasing complexity and variety of systems. NetSupport Manager is designed to work over your LAN, internet, or WAN, securely without the need of firewall configuration. It provides a single, high-speed solution for remote management of multiplatform computers without the need to subscribe to a third-party service. NetSupport Manager is unique because it offers a wide range of support tools that ensure maximum efficiency and minimize downtime. This makes it an ideal tool for IT teams.

HPE MyRoom Visual Remote Guidance is a new way to collaborate. It combines the powerful features of MyRoom and wearable technology. MyRoom users have the ability to see what the wearable user sees, and can provide feedback, resolve issues, capture screens, and annotate. VRG allows you to stay productive and remote within your MyRoom environment. The MyRoom Assist plugin allows IT support staff to request remote control of a desktop. They can also share their desktops with others, grant remote control to other users in the room, and gather information. Available for MyRoom Premium. You'll make a great first impression whether your clients, partners, students, or colleagues are located across the street or around the world with HPE MyRoom. Choose the right subscription type for you. HPE MyRoom offers a variety features to help you have a successful meeting with customers, business partners, and customers.

SecureLink is the market leader in vendor privileged access management and remote support for highly regulated enterprises and technology vendors. SecureLink is used by more than 30,000 organizations around the world. SecureLink's purpose-built platform is trusted by top-notch companies in many industries, including legal, gaming, healthcare, financial services and retail. SecureLink is headquartered at Austin, Texas.

Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.

UltraViewer software allows you to remotely control/remotely access a computer. UltraViewer can be used for many purposes. You can remotely control your computer to assist your parents in repairing their PC. You can remotely help your friends to learn how to use software without having to travel a thousand miles. You might be on a trip and need to log in to your computer at home to work. Here are some key features of UltraViewer - Remote computer access and control via instant messaging Connect with stable and fast speed Unlimited computers can be controlled simultaneously - File sharing is easy, secure, and with full control Depending on the version, large file sizes may be required. - Turn on your remote computer. You can work from anywhere you have an internet connection. Record control session to monitor once more.

Radmin is a highly secure and reliable remote access product. Radmin has been used by more than 100,000 companies around the world to provide remote tech support for employees. It's used by the military, financial institutions, technology experts, and governments. Radmin is an essential tool for any IT Professional. Radmin's fastest operating speed makes remote computers as easy to use as local ones. You can control remote computers from anywhere with 3G internet connections thanks to its low-bandwidth optimization. Radmin's security features are built-in. Radmin protects all data transferred with AES256-bit encryption. Radmin has never been compromised in the 17 years since its creation.

AirDroid Remote support is a customer support tool designed for customer service, Help Desk, and IT support teams. It allows them to remotely manage and control attended and unattended Android devices. AirDroid Remote Support allows technicians and IT professionals to provide remote technical assistance to users, troubleshoot issues, and perform various tasks without being physically present. Features: Remote Access Unattended *Establish a security policy *Group management *Black Screen Mode *Remote Input method *Voice Call and Chat *Screen Sharing *Tutorial Gesture File Transfer

RISE Remote Support allows you to map your entire support process from the moment the problem occurs to the storage of the solution in the knowledge base. It is easy to understand and structure for all involved. No matter if you're using desktop PCs, laptops or smartphones, RISE Remote Support works on all devices. You can share any type of file, including photos, videos, PDFs, 3D objects, or other files, with your customers or employees. Voice messages are an integral part of modern communication. Voice messages can be used to replace tedious typing, act as an ear for the local community and help with problem identification and resolution. A picture is worth 1000 words. An edited picture will say even more. Our image editor makes it easy to refine your photos quickly.