Best Remote Support Software for Microsoft 365

Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums.

Electric is changing the way businesses manage IT. Electric provides real-time IT support for over 30,000 users and central IT management to more than 600 customers. This offers companies a 50% savings in IT costs and standardized security across devices, apps and networks.

You can collaborate with your coworkers by using screen recordings, GIFs and annotated screenshots. All you need is one link to copy straight to your clipboard. You can personalize each piece of work with your branding. Secure your content privately like a mob boss.

Front is the all-in-one customer service platform built for collaboration. Our powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours.

At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.

ITmanager.net offers the best enterprise server and network management service. Monitor and manage your critical IT servers anywhere. Supported across all desktops, Apple Watch and devices. ITmanager.net allows you to manage Windows Exchange servers on any mobile or desktop device. You can also add or remove email address from distribution groups and mailboxes. You can also change the user mailbox and view mailbox sizes. You can also set send, receive, and warning quotas. You can also disable or enable both the out-of office auto-reply as well as message forwarding. You can also view message queues and remove messages with NDRs.

A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.

CentreStack increases workforce mobility by allowing file sharing via cloud and mobile access. However, security permissions are maintained and users have the same experience as file servers. Active Directory and permissions inherit allow for the best integration of existing IT infrastructure's cloud security with cloud mobility. CentreStack improves file servers to allow mobile workers to collaborate and be productive. This includes those who use smartphones and media tablets in addition to their PCs. CentreStack can either improve an existing file server to allow mobile access, or it can migrate existing data and security permissions into a user-defined cloud. The product's goal is to provide a familiar file server experience that allows for greater usability, security, compliance, and data control. Enterprises have the option to preserve their security and compliance by keeping their data on-premise without cloud replication.