Best Project Management Software for Capsule

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Asana helps teams orchestrate their work—from daily tasks to strategic initiatives. With Asana, teams are more confident, move faster, and accomplish more with less—no matter where they are located or how many different departments are involved. More than 119,000 paying customers and millions of free organizations across 190 countries rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. It’s time to move work out of disjointed spreadsheets and email and let teams collaborate and communicate more effectively in one place. With Asana, it doesn't matter how many different teams or departments are coming together on a project, they can share context and assign ownership with tasks, combine related work, share files, get instant updates on tasks and projects and build effective cross-functional workflows. In Asana, you can track the status of initiatives with ease and get an accurate view of how you’re progressing towards goals. Report on project progress in minutes with real-time work reporting to create visibility for teams and stakeholders. Join millions of users getting work done with a free trial.

monday.com Work OS is a no-code work management platform that helps teams manage projects and workflows more efficiently. This software provides fully customizable solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and many more. With monday.com you can easily plan, manage, and track every project in one place, with the help of time-saving and easy-to-use features such as automations, time tracking, document sharing, real-time collaboration, and more. Multiple visual board views such as Gantt, Kanban, and Cards help you prioritize, structure, and navigate tasks and projects the way that suits you and your team’s needs, while dashboards give a high-level overview of your progress and help you make data-driven decisions. In addition, integrations with apps such as Outlook, Microsoft Teams, Gmail, and Excel, allow you to easily continue working with your favorite tools directly within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries.

Trello allows teams to work together more effectively and get more done. Trello's cards, lists, and boards allow teams to organize and prioritize projects in an easy, flexible, and rewarding manner. Trello can help your team stay organized, whether it's for work or a side project, or even the next family vacation. Trello cards allow you to dive into the details, adding attachments, comments, due dates and more. Collaborate on projects, from beginning to end. Let the robots do all the work! Automate your team's productivity with Butler. Eliminate tedious tasks from your to-do list. Trello can be used the way your team works best. Trello has the flexibility and features to suit any team's needs. Trello makes it easy to get your team started. All the tools and boards your team needs to succeed are gathered in one place. Integrate the apps that your team already uses into your workflow.

Basecamp is the beginning of your journey to remote work. People feel stressed, their work is scattered, projects are falling apart, and it isn't easy to see and manage everything. Basecamp: Soon, you'll feel like, "hey! We got this!" Basecamp will bring everything together, your team will work together, even though they are apart, and you will feel calm. Your company will likely be scrambling to figure out how to transition to remote work because of COVID-19. Basecamp can help you make the transition to remote work seem daunting. Basecamp was built to manage our remote company. We've been working remotely for over 20 years. We are experts in what it takes and have been doing it for 20 years. Basecamp is a result of those experiences. Basecamp is used by millions every day.

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client chaos, and understand profitability in one platform. Teamwork.com's customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing, and customer relationship management add-ons, enabling Teamwork.com to be the 'one-stop shop' solution for business owners. Teamwork.com is trusted by over 20,000 companies worldwide with a global team of over 350 employees, making project management more straightforward, more efficient, and more impactful with our project planning software, integrated with all the tools you already use.

Todoist is the best to-do list and task manager in the world. It helps you organize your life and work. Todoist is the best way to gain clarity and calmness, regardless of where you are or what device. It's a simple but powerful to-do app that has been rated best-in-class in many categories by Apple, Google and Forbes. Todoist has been used by more than 25 million people to organize their work and lives, completing more that two billion tasks.

Learn how a time tracker that is feature-rich and free of micromanagement can help you manage your projects. Your team can perform at its best without any micromanagement. Do you struggle to keep track of the performance of your team across different projects? Say goodbye to spreadsheets and guesswork. TimeCamp will do the time tracking so you can focus on the important work. Learn how time tracking software can help your team optimize their workflow and keep your projects within budget. TimeCamp can help you become your own project manager. All the information you need about your projects is available in one place. Easy! It's so simple! TimeCamp automates all data processing so you can focus on the important work.

FreshBooks makes billing and invoicing for small businesses easy. Freshbooks is a top-rated accounting and invoice software for self-employed professionals as well as small businesses. It makes it easy to invoicing and billing so that companies can concentrate on the work they love. It has a wide range of powerful features, including expense tracking, time tracking and payment processing. The Freshworks mobile app allows users to work from anywhere using Freshbooks.

Leading cloud-based time tracking app for small and big teams. Easy implementation, powerful reports, multi-device and offline support.

Deputy is an award-winning Workforce Management Solution that grows with your company. With a single click, you can schedule your staff, track PTO/leave and track Time & Attendance (digital clock), export timesheets directly to payroll, manage tasks, communicate with your team, and manage your staff. Deputy integrates seamlessly with top POS and Payroll providers to provide end-to-end confidence. You can manage your business from anywhere with the Deputy iOS or Android apps Benefits: - Manage multiple businesses and locations from one account - Reduce double handling of timesheets and schedules Save time on payroll processing, administrative tasks - Get confirmation of receipts read by you by communicating and getting it confirmed - Track progress and delegate tasks - Safe & secure data storage Free product enhancements and upgrades. - Internet access is all you need. Trusted by more than 250,000+ workplaces around the world Start a free trial of Deputy today!

Process Street is a modern process management platform for teams. We help teams share their core processes, then transform them into powerful no-code workflows.

Experience a fresh yet familiar design for the renowned to-do app that has become the gold standard in task management. Effortlessly add actions to ensure you never overlook anything important, and utilize Siri for hands-free convenience, eliminating the need for typing. Organize your tasks by project, aligning them with your natural thought processes, and enhance your organization with tags that reflect factors like location, people, energy level, and urgency. Employ perspectives to strategically plan your day and tackle the next items on your agenda. Regularly review your projects and actions to maintain your focus and trajectory. Rely on notifications to alert you to upcoming tasks, freeing you from the constant need to check the app. Synchronization guarantees that your information remains consistent across all devices. Take charge of your to-do list using the robust features available in the Standard edition of OmniFocus 3, and consider leveling up to OmniFocus Pro whenever you’re ready for more advanced capabilities. With these tools at your disposal, you’ll find yourself managing tasks more efficiently than ever before.

Effortlessly monitor materials and resources from the initial quote all the way to project completion. Are you finding it difficult to manage projects and resources while ensuring profitability? If you need to oversee the items and materials utilized in various business endeavors while maintaining a strict control over expenses, TidyWork can help. It allows you to manage budgets in real time while keeping your clients updated throughout the entire process, from the initial quotation to ongoing tasks, approvals, and invoicing. Generate precise project quotes based on materials, time, and costs efficiently. Stay organized by assigning and prioritizing tasks to ensure you remain on schedule for delivery. Keep track of progress at every stage, from the quotation to the work phase, completion, and final invoice. Instantly log materials and resources used for each project from your mobile device, tablet, or laptop, ensuring that your records are both accurate and current. By providing timely updates, you can deliver outstanding customer service and keep clients informed about the progress of their projects every step of the way. This seamless approach not only enhances efficiency but also leads to higher customer satisfaction.