Best Predictive Dialer Software for Windows of 2024

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

A CRM that will help you achieve your sales goals by 20% in just 30 days. Unifyy allows you to make more money by giving your team a fully functional phone system, SMS and email. All this from a browser window. Unifyy is a robust telephony system that handles both inbound and outbound calls, voicemail, and IVRs. Unifyy can be used to replace or complement your existing phone system. Unifyy can integrate with your existing email system, but also with Mailchimp or Mandrill. Unifyy can prioritize leads according to their closeness and then feed them one by one to your salespeople. Unifyy seamlessly integrates with paid advertising platforms such as Facebook and Google so you can see how much profit you have. You can now optimize for profit where you used to optimize on cost-per lead. Unifyy automates each lead's follow-up based on its last disposition.

FrontSpin, a cloud-based sales communication tool, is designed to help sales teams engage prospects better, close more sales deals, and increase sales. FrontSpin streamlines sales by bringing together all the essential sales tools into one platform. These tools include a power dialer and sales email, CRM data management and analytics, telephony and account-based playbooks.

Dolphin Cloud Power Dialer software makes it easier to reach your prospects faster. The built-in CRM, reports and coaching tools make it easy to manage leads and scale your business. Get started. You won't be able to tell anyone that you used Dolphin to call them. They will only know that you said "Hello" when the other person says it. To get more calls back, personalize before you drop. The CRM allows you to take control of your leads. You can send emails, texts, and disposition calls. You can also manage your team with advanced reports, coaching tools, and even write notes.

The best phone system that has its own CRM. The Phone System and international virtual numbers allow you to manage your calls. You can also organize your prospecting and manage customer relations with the intuitive Hybrid CRM (contacts, calendar, emails ). Predictive dialer can help you drive outbound campaigns and improve the performance of your sales prospecting team. Our Hybrid CRM connects agents to the best tracking tools to help them exceed their conversion goals. The Kavkom Call Robot's wide reach allows you to easily generate leads. You can lay the foundation for your sales team by sending targeted messages to millions potential customers. Use CRM tools to convert reactive customers.

We appreciate you stopping by. You're here because you feel like you have a stone in every shoe. You are a successful entrepreneur and your business is making money. However, you feel that daily tasks should be easier and more straightforward. You feel that you should have more control over the big picture and the details of your business. While you want to ensure that your conversion rate is high and that no lead is left behind; is there a way that leads can be held accountable? It is obvious that appointment results are crucial for your selling process. But can you get your salesmen to report on each appointment accurately and timely? It contains everything you need to sell and support your peace-of-mind.

3CLogic is a leading cloud contact center platform that modernizes enterprise communications with employees and customers. The solution is built on Amazon Web Services (AWS) and offers advanced and scalable speech-enabled solutions for leading CRMs such as SugarCRM, Microsoft Dynamics, ServiceNow, and SAP. 3CLogic has five continent-wide deployments and a growing client base of Global 2000 clients. It drives digital transformation through improved CX, organizational efficiency, reporting insights, and dynamic IVR, CTI and AI.

*astTECS IPPBX system is the ideal solution for any business, large or small. *astTECS PBX has all the top-end features at an affordable price and is TEC certified by DoT (Govt of India). *astTECS IPPBX solution allows your business to be flexible, innovative, competitive, and future-ready while reducing telecom expenses. *astTECS Call Center Dialer is an omnichannel contact centre solution that offers advanced features and a real-time dashboard for agent monitoring. Advanced analytics and AI-based call center dialer will improve agent productivity and customer engagement. *astTECS provides a complete call recording solution for your company. *astTECS voice recorder is easy to use and offers advanced features. Integration with any PBX is seamless. Supports ISDN/PRI, IP, analog lines and mobile to record all incoming and outgoing calls.

We are more than technology. We are focused on delivering real business results and providing ROI and metrics that have an impact. Our goal is to help you navigate complex and highly-regulated industries. DialConnection provides a complete, integrated, end to end solution to improve your contact center's performance. Our user-friendly interfaces, simple management tools, and intuitive interfaces make it easy for companies to reach customers and accounts while still maintaining compliance. You can tailor your options to meet your business's needs and scale with your business's requirements. DialConnection automates your customer contact center communications, eliminating uncertainty, complexity, and risk. Our solutions give you the data management capabilities to make efficient, effective decisions about your call strategy.

Softdial Contact Center™ is Sytel’s flagship suite of feature rich contact center applications and service. It is currently driving 50,000+ customers in 50+ countries. SCC's robust APIs can be customized, adapted, and white-labeled in order to meet any business needs. SCC manages all communication channels, including voice, chat, emails, and messaging, automatically blending and balancing contact between all agents, queues, and campaigns using its Automatic Session Distributor.

Database Systems Corp. (DSC), has been providing call centre technology and computer software solutions for businesses and organizations since 1978. Telemation, our CRM software, was created on the principle that timely information, presented in a professional way, is key to any business. In this dynamic business environment, flexibility is equally important. This concept was the basis of our contact center software. Telemation software is used by many call center managers with changing and unique requirements. Telemation is the best choice when you need to quickly set up a new program, or modify existing campaigns. Telemation has CTI capabilities with our call center phone system that features outbound predictive dialing, inbound call distribution (ACD), and Interactive Voice Response. Our phone system also supports Text to Speech capability.

Great contact centers do more than fix problems. They build customer loyalty by providing consistently exceptional customer service. The Alvaria Customer Experience Suite (CX) Suite offers the solutions to make your contact center a competitive advantage and maximize customer lifetime values. One interaction at a moment can make a great customer experience. Alvaria CX Suite provides self-service and live customer contact management tools that maximize engagement, improve quality and effectiveness of customer interactions, and meet regulatory and compliance requirements. All while reducing costs. CX applications allow for live and automated interactions. These can be done via voice, SMS, chat or mobile, and can support inbound and outbound calls. The ability to monitor and analyze historical data in real-time provides valuable insights that allow for high quality interactions. This is also a great tool for agent training.

Unlimited lines for Inbound and Outbound Call Centers Fully blended. It is user-friendly. It is cost-effective. SpitFire Enterprise Predictive Dialer offers powerful tools to launch blended outbound and inbound call center campaigns. This enterprise-grade system offers 6 dialer modes: Predictive, Fixed Rate, Quick Connect, Preview Dialer and Manual Dialer. SEP uses a pre-loaded list number to automatically place outbound calls and connect the answered calls with available agents. SEP monitors call center volume and calls per minute, and intelligently adjusts its dial rate to reduce the time agents spend waiting.

CallSquad's workforce and phone solutions allow companies to efficiently scale their customer-facing departments. You can make and receive calls from your desk using your phone or computer. You can make and receive calls anywhere you are using your mobile app. You can add and remove colleagues, and give them different access levels. You can add and remove users and manage how they make and take calls. Without requiring a line code, connect to any of your systems. You can control which calls are recorded and viewed in real-time. You only pay monthly for what you use, with no long-term commitment. Instant analysis of your team's performance allows you to see how they are doing. You can create campaigns to organize activity. Callers can see how they stack up against their colleagues at any given time. CallSquad routing technology makes it easy to manage complex call queues. You don't have to tell the system when people should be called.

Synthesys is a contact center agent desktop orchestration tool and workflow engine by Noetica. It promises to help contact centres do more with less. Synthesys provides omni-channel capabilities, visual scripting, campaign management and tactical CRM tools. The platform is highly scalable, resilient, reliable, and flexible.

Aspect Unified IP is a unified, multi-channel customer service platform designed for enterprise contact centers. It helps you deliver a better customer experience and increase employee productivity. Aspect Unified IP allows contact centers to manage customer interactions across multiple channels including voice, email and chat, SMS, IM, and SMS. The platform offers multisession contact handling, integration to leading CRM apps, easier deployment, call routing, and real-time reporting to help drive actionable business intelligence.

We understood what interviewers needed to improve their data collection and productivity without compromising data quality. We created PRO-T-S®, a predictive dialing system that seamlessly integrates your interviewers, CATI and telephony operations. PRO-T-S is modular telephony system with seamless connectivity to many CATI systems. It can also be customized to meet your specific phone room needs. Multiple dialing modes are user-variable, accessible from multiple locations, projects and CATI interfaces. PRO-T-S can be paid off in less than a year and sometimes as quickly as six months. PRO-T-S can help you increase productivity, revenue, and profits by lowering the system cost and increasing labor savings.

Contact Center is an integral part of customer relationship management. It drives customer experience. Large companies use contact centers for support, service, feedback, and marketing functions. However, smaller businesses rely on them heavily for direct marketing campaigns. Easy integration with third-party databases, CRMs, and connectors allows for easy capture, analysis, and leverage of customer data. This can be used to improve customer relations and business productivity. CZ Contact Centre can be used on-premise or on the cloud. It can be scaled to meet all your business requirements and is customizable. We know that your business could be a start-up or a medium-sized business. It can also be a large business. We offer a variety of product packages depending on your business needs.

Outbound calling solution that meets all your sales needs. These features will allow your agents to be more efficient on the phone, so they can sell more and provide better service. Automate to predict agent availability and optimize to have new customers available on the phone. This will reduce time spent dialing and waiting for no answers. You can greet prospects by name and get right into the call without having to waste time on preliminaries. Get a live representation of your business' call statistics. To evaluate agent performance and quality, monitor the pulse of your call centre. This information can be used to increase profitability and efficiency. Make sure that the right agents are available at the right time with the right skills. You can reduce risk by implementing compliance and cybersecurity that is rooted in identity management and access management. You can avoid losing sales leads or contacts by having an efficient system that tracks leads and calls back from missed calls.

Wolkvox, a cloud-based call centre management software, helps businesses streamline communications across multiple web chat applications and social media channels like Telegram, WhatsApp Line, Line, Twitter, Facebook and Instagram. Organizations can manage their interactions via video calls, email, SMS, phone, and mobile devices. wolkvox allows enterprises to monitor multiple customer groups, record and analyze client interactions, and generate reports to track agent and campaign performance. It features a drag-and drop interface, simultaneous calling and Artificial Intelligence (AI-enabled speech analysis), gamification, and many other features. Administrators can also use the predictive dialer for creating custom rules for virtual agents, call routing, messages, and templates for email campaigns and SMS campaigns. Wolkvox integrates with many third-party ERP, business intelligence and CRM systems.