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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Assign users unique identities based on their real-time engagement patterns, and reward them with points to encourage higher usage. By visualizing their recent achievements, users can stay motivated and inspired to improve. This approach fosters a sense of friendly competition among colleagues and teams, driving engagement further. Personalized suggestions for next steps are provided to assist users in leveling up their performance. Champions, both individual and team-based, are prominently highlighted through a message bar or web part, enhancing visibility. Our advanced analytics engine meticulously tracks user and team activity, converting it into points, awards, and rankings to promote accountability. The gamified dashboard presents a clear visualization of progress and achievements for both users and administrators alike. By consistently focusing on targeted metrics, self and peer competition flourishes, making the digital workplace not only more enjoyable but also more efficient. With GAMIFY's engaging badges and points system, employees will find themselves eager to use the SharePoint portal and motivated to surpass their colleagues. Additionally, GAMIFY simplifies the process of incentivizing users to create and update content, fostering a culture of continuous improvement and collaboration. Ultimately, this innovative approach transforms how teams interact with digital tools, enhancing overall productivity and workplace satisfaction.

Description

nGUVU is widely acknowledged as a reliable provider of innovative gamification and employee engagement software tailored for contact centers, utilizing behavioral analytics and machine learning to foster continuous agent involvement. Aiming to transform the contact center landscape, nGUVU's engagement platform enhances the daily work experience for agents, making it more enjoyable and productive. Their nGAGEMENT solution is a robust and scalable cloud-based platform designed to inspire call center staff and elevate their performance levels. Among its numerous features are leaderboards, contest and reward management, activity tracking, badge management, comprehensive reporting, predictive analytics, and results monitoring, all contributing to a richer engagement experience. Furthermore, nGUVU's commitment to continuous improvement ensures that their solutions evolve alongside industry needs, enhancing both employee satisfaction and operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Microsoft SharePoint
Siro

Integrations

Microsoft 365
Microsoft SharePoint
Siro

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Intlock

Founded

2005

Country

United States

Website

www.intlock.com/products/sharepoint-office365-analytics/sharepoint-gamification/

Vendor Details

Company Name

nGUVU

Founded

2015

Country

Canada

Website

www.nguvu.com

Product Features

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Product Features

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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