Zoho Forms Reviews

Summary: Zoho Forms is a platform that has proven to have the ability to manage several forms simultaneously, currently our company uses this platform to generate forms for our clients, within these forms we ask various questions about our services and about the services they want Seeing the clients in our company, this platform has been key to correctly interrogating each of those clients, and to correctly understanding what they want for our company. I am quite satisfied with the results obtained with this platform, the experience that I have obtained with the computer version has been quite good, but I consider that the experience within my mobile device should improve a lot, since using this application made me uncomfortable and I do not know You can correctly view the progress of each form. Previously, we created forms with Google Forms, however, now we prefer this platform as it has offered us a wide variety of fully customizable templates that give our forms a much more optimized touch.

Positive: Zoho Forms has become a very important platform for all companies mainly because it is the main mechanism to obtain opinions from our clients, as well as it has allowed us to obtain various responses to a questionnaire prepared for all our clients. This platform is capable of collecting all kinds of response information, you can make a form with all the pages you want, all the answers will be saved. Next, I will mention the positive things that this form platform has.

1.- The main feature that I liked about this platform is regarding the wide variety of templates available for all forms. When creating a form, when the user views the left part of the panel, they will find access to a large number of templates, all these templates are usable in the free version of the platform and in the paid version, it is important to highlight that there are some templates that are only available in the paid version but that have a much more optimized design. The templates offered within this platform have an incredible quality, in addition, they are fully customizable and you can enter all the information questions that you want within this form.

2.- The second thing that I have loved about the platform is the answer auto-saving system, for example, if you are making a form as a client, all the answers that you place inside that form will be automatically saved along with the address of your computer, therefore, when you re-enter that form to finish completing the commas, all the answers previously placed will be displayed by the client. I love this auto-save system very much, as it protects customers from any type of error that makes them leave the form they are completing. This allows customers to complete the form whenever they want.

3.- The third thing that I liked about this form creation platform in the response obtaining system, this system is capable of offering us a visualization of all the responses that the clients are placing in real time, for example, If at this moment a client is completing a form that we have sent, all the answers can be viewed by my work team in real time, this helps us to ensure that the clients are completing the form correctly. It is important to highlight this advantage since there are some other platforms where you have to wait additional time for the answers to be processed, not on this platform, all the answers are automatically visible in our main panel.

4.- The fourth thing that I have been told about this platform is the artificial intelligence system for statistics, this system is capable of offering us complete statistics and graphs that determine the effectiveness of our forms, it is capable of offering a visualization wide range of the reception rate of each of the forms, it is also capable of studying the response rate of our clients. Depending on each form, artificial intelligence performs a study which determines the growth or decline of our forms and the traffic generated. This statistical system allows us to understand the growth that the traffic in the forms has been having.

5.- The last thing that I liked about this platform is that it has offered me a system of compatibility and immediate connection with all our social networks, therefore, generate a form within this platform and transfer it to our social network to publish it in the afternoon simple, when publishing a form or sending it to a client, the platform offers us the possibility of sending it to our linked social networks with a simple button, in addition, we can also send this form by email using the same platform, without the need for a separate input tray.

Negative: Zoho Forms is a very complete platform when it comes to offering functionalities for the creation of forms, this platform helps a lot to manage all kinds of forms and to manage those of tomorrow easily, it offers a very complete set which will help you to statistically understand the growth of traffic from your forms, however, I will also mention some negative things about this platform.

1.- One of the main negative things that I have noticed about this platform is how limited the free version is. This platform offers a free version for a limited time, however, access to the vast majority of functionalities is very short, offering only a small access to some of the functions of this platform, in addition, it is not possible to create the table of five forms at the same time, you also can't connect your social networks to send some forms through a direct connection. I consider that this free version is quite limited with respect to the functions that it offers, I consider that it should be much more complete to offer the correct expectations to the users.

2.- The cheapest plan within this platform has a really high price compared to other platforms that are much simpler but also offer a system of forms, I believe that it is the platform that should offer much more accessible plans depending on the amount of contacts they have for the forms. Make various comparisons between this platform and another form creation platform, and it is important to highlight that this platform has many more expensive plans than other platforms, it offers really complete plans with valuable functions for editing, administration and statistics, but its prices are very high .

3.- The third negative thing about this platform is regarding its application for mobile phones. This application is used on several occasions, and at no time have I liked the experience I have had within it, I consider that it is a rather uncomfortable application to use, which is not capable of offering exact statistical details of the progress of each created form . I believe that to view much more complete statistics and graphs that help you understand the progress of your form, you should use the desktop version, as it offers a more comfortable experience.

Summary: Zoho Forms has behaved in an excellent way during all this time, since that platform of the company arrived we have been able to create more than 500 forms for our clients, these forms have been able to collect very precise information from the opinions of the clients, each time that When we finalize a financial deal with a specific client, we send him a form, so that he can give us his opinion on any of the services offered. This platform has been key to improving our services and customer service, since we have been able to know exactly what customers think of everything we have offered, we can understand what things they did not like in order to optimize them over time. Right. I loved the entire platform, I consider that the period of adaptation to it was quite simple, in a few days we managed to adapt to each of the actions and functions of the platform, in addition, we can reconnect the form in a very simple way.

Positive: Zoho Forms has been a primary platform when it comes to obtaining the opinions of our clients, this platform allows us to design all kinds of forms, with various questions and simple selection questions, which help to obtain specific opinions from your potential clients. The first thing that I like about this platform is that it offers a wide variety of dishes, this template can be applied to change the entire theme that your form is using, these templates help improve the general design of the form, in addition, they also change the text fields. The second thing that I love about this platform is that it fully syncs with various important services, such as Gmail, Outlook and much more, these integrations allow you to send the forms in various ways, you can send it through Messenger, or you can send it directly through a integrated email, this function is very important since you can send the form to your clients in a simple way. The third thing that I like about this platform is that you can see the response in real time, within the main panel of the platform you will be able to see the form that you have sent to your clients separately, so you will be able to know the responses of each one of them within the submitted form.

Negative: Zoho Forms Offered quite a good experience, moreover, it provided perfect tools to develop forms of very good quality, however, it is also important to mention that several negative things have happened about this platform. The first negative thing is that you cannot remove the watermark or the logo of the platform, at no time can you modify the logo that appears in the forms, it would be quite good to remove this logo and you can replace it with our company logo, this It would make customers much more confident when completing this form, since our company logo would appear. Another negative thing is that this platform does not allow you to modify the form link, so every time someone is going to enter a form, they will know that we have created it with Zoho Forms. The third negative thing about this platform is that the free trial period is very limited, it allows you to create a limited number of forms, so you will not be able to test the platform to its full potential.

Summary: Zoho Forms was a solution to data collection problems, although there are applications or web platforms that do that kind of work sometimes or are very simple or do not meet the requirements and privacy that are required at the enterprise level when dealing with user data that should not be shared. This platform has helped improve the way in which we present our service and improve its quality to please and satisfy customer needs and that ideas lead to a good experience from the company where I work. The only thing I do ask the Zoho team is to update the design of its interface more since it is a bit obsolete, however it is still functional in every way since its integration with other products, as I have already mentioned, is very complete.

Positive: I consider it practical when collecting customer requests since I can automate the entire process of asking for real estate data and characteristics to buy or sell within my company. I have not only obtained the requests but also the collection of responses around opinions or customer support. I currently use Zoho Forms due to its variety of functions, however I am going to highlight the ones that I liked the most for their positive impact that I have had with the results obtained:

º I can add fields of all kinds, both dates, numbers, addresses, text or any field that occurs to me, it is useful for me to be able to customize the entire form and give rules to the fields that are not of an established format such as the of alphabetic characters, numeric, email, location, etc. I like to have the freedom and control when creating forms to collect valuable information necessary for the growth of the company.

º The integration with other Zoho products is very complete, you don't need anything else. If you need to synchronize any other feature that you use in the company with which you have already used a Zoho product and you need to send forms to other products, then you can be sure that everything will be exported and imported correctly since noto is optimized without failure and without loss of information since everything is more compatible.

º Just as the fields of the form can be customized, its aesthetics can also be modified. I have tried other platforms and they only do the basics like just changing the background color and adding basic inputs with no customization. In general, I like to convey the positioning of my company's brand, both color and design, as well as its respective logo and other elements that allow complete customization and not just a simple boring form to which there are what to fill I prefer that it be easier for clients to fill out forms with a pleasant visual aspect and that they do not have confusing elements that hinder the user's vision. I can say that it is not perceived that the form is not made in software, but that it seems all done by hand with code, it's just great

º Not only can you use Zoho Forms to make a registration form, but you can also take a step to surveys, so if you want to take further data collection such as customer testimonials when they purchased your product or service, or better experience as a company, you can also collect data on what more services your customers want you to offer, or simply survey your employees about work experience. That and many more examples can be done with Zoho surveys, and everything is left to your imagination and your needs in relation to what information you want to collect.

º If you do not want to create forms or surveys in such a professional way, do not know much about design or simply do not want to waste time designing one, you can simply go to the templates section and only place the fields that you want to collect. It is a good way to do everything faster without so many complications. I have done it several times when I want to conduct a survey on my social networks casually on a specific topic without much professionalism and it has been very useful. Although I mostly prefer to use a template that I have already designed before for those cases, however, it is very good to use templates when everything is for that moment.

º The last positive that I find in Zoho Forms is the way in which I can track the forms and export the results, which can be through PDF or CSV. I also like that I can receive notifications of the results through email as well as by text message, so I stay informed when everything is collected and not worry about forgetting the status of my forms and surveys that I have put for a long time.

Negative: º At first the report generator was a bit confusing, even to understand the data it was giving me. I had to resort to the support and help section of Zoho to understand with mini-tutorials everything that was being generated for me, they would organize that a bit or be clearer with the reports.

º When I am creating a form and there are too many elements, it is difficult to move them because of how poorly optimized it is. It consumes a lot of browser resources that sometimes I am afraid to put so many elements for the necessary data collection. I have also found problems with the order of the elements, they don't display well when they are positioned almost on top of each other, it takes a while to be able to separate them, it should have a space to put the elements while the form is being ordered.

º The templates, despite the fact that they help many when you want to make forms or surveys almost instantly, I can say that this function falls far short in terms of variety. I usually already manage my own custom templates for each occasion and yet sometimes I need new designs or inspiration, but with Zoho Forms that is almost non-existent because I have to start from scratch because of how basic the templates are.

Summary: This platform is really useful for any company, it will help you to generate forms in a limited way, in addition, it will allow you to obtain opinions and media from your clients, the benefits that this platform brings to your company are really clear, you will be able to obtain opinions from immediately and you will be able to analyze what your clients think of your services, within our company we use this platform to ask clients about their experience with our services, in addition, I am very excited to be using this platform, I have felt very comfortable using it, We have been able to collect all the answers and carefully analyze each one of them, to know how we can optimize our services and achieve a better experience for customers. The experience obtained with this platform has been really pleasant, I am grateful for providing me with innovative results, in addition, I am also satisfied with the general interface, it has been very easy to use for the creation of attractive forms.

Positive: Zoho Forms is the ideal platform if you are looking to start a form creation for your company. This platform helps you to make the form very easily, its ability to create reactive forms is what makes it different from the others, in addition , this platform has advanced tools to monitor the responses of your customers within each form. The things I liked the most were:

- Platform has a wide variety of predesigned templates for each form, that means that when you go to create a form, you can use several templates that are available within the site, in addition, all the lies are customizable.

-* This platform has a tool or function so that each field of the form can be made mandatory or not for the client, that means that you can choose which text field will be necessary to complete so that the client can send the form. This will ensure the response.

- Another thing that I like about this platform is that in case it died you can include an image or a video, this will help make the form much more complete and interactive for all customers.
I also love that all the responses to the forms are recorded in real time, you can check each response of the clients that complete the form within the main panel, in addition, this software is also capable of detecting inappropriate or incomplete responses in each form, which It will help you detect customers who have not completed the form correctly.

Negative: This platform has really advanced tools that will help you create very complete forms, however, there are also several negative features that need to be mentioned about the platform, such as:

This platform can be a bit expensive for some companies, because this platform is integrated with the various Zoho services, which greatly increases its price. The benefit that you will have with this integration is that it will greatly increase the functions, you will be able to use the Zoho services in an integrated and joint way, in addition, you will be able to better distribute your forms.
The platform for mobile devices is not as perfect as it seems, within this application it is quite inconvenient to create forms, this application can only serve users to monitor the response of each of the forms in the clients, however I do not recommend it for the creation of forms.

Summary: As I mentioned previously, I am happy with the general results of this platform, our experience has been incredibly positive, since we have been on the platform within the marketing centers we have had great effectiveness with all our clients, at the end and completion of each one of the campaigns that we send to our clients, we can automatically redirect them to a form which will ask them how the experience obtained within the campaign was, so these forms have been the best solution for our company and to know exactly what is what customers think. We have easily integrated this form into our marketing and campaign system, so we can create campaigns and link them to the forms, this way every time a customer completes the campaign, they will be directed to the corresponding form, where they will answer a few questions. questions to get an immediate opinion. The main reason why this platform has been effective in this company is because it has helped us understand customer satisfaction, we can see what we are doing right and what we are doing wrong, the opinion of our customers is very important to us since We are a real estate company that offers services to all types of clients, and understanding them is our priority. The way we can submit forms is amazing, the way we can integrate with this marketing system is also amazing, we're happy with how this form system works overall.

Positive: Generating all kinds of forms for our company is one of the things that I like the most, because in this way we can obtain opinions from clients and we can optimize each of the three services depending on the opinions we have received. Zoho Forms is currently the best technique to create forms in a matter of seconds thanks to the templates it has and the ease with which it works, the things that I liked the most are:

* The platform has a drag and drop system, in this way you can create dynamic forms without the need to code or stop a programming system, it does not matter if you do not know any type of programming language, this platform offers you a much more different technique which allows you to create forms without previous experience. I love the way this platform works, with the drag and drop builder I just have to add the things I like the most to my form, I can add text fields with just one click, add shapes and images as well as you can add all kinds of Videos to the forms, all with a single click, without the need to program anything.

* It offers me a great variety of fields, approximately more than 30 types of fields for text, in this way I can review all kinds of questions or questionnaires within the form and thus obtain much more dynamic opinions, having a great variety of fields helps me to diversify the questions and make them more interactive.

* The validation of the answers is one of the most positive things about this platform, I can visualize in real time each one of the answers that each client is placing inside the form, in this way I can validate them online without having to wait for the user submit the form, having this validation in real time helps me get much more accurate opinions, for example, when I'm serving a customer in a Live Chat, and I need to send him a form, I can see all the responses in real time, and I can guide you to respond correctly within the Live Chat, this validation of the entire response is a mechanism to optimize the responses received.

* I love the way I can create multi-page forms, as well as add a specific theme for each page that has been previously created, I also love the way I can save and resume creating forms at any moment, as well as I can create a form and allow a colleague to continue creating it.

* This platform allows me to create short links to send to our clients, as well as allows us to send invitations via email with just a simple button. It also has a system of notifications by email and notifications by messages, so it is very easy for us to be attentive to the responses received each day, since we receive an immediate notification on our devices when we have received a new response to our forms.

Negative: I am happy with the general functioning of this platform, at no time have I had any problem which has put the information collected from clients at risk, I have always been able to create forms with incredible speed, superior to any other platform, at no time is this platform has provided me with some negative factor or characteristic, it has always behaved to the measure and has fulfilled everything promised. The platform for mobile devices and the platform for computers has behaved in an incredible way, it has a great synchronization between devices which helps all the information to be visualized in real time, you can see all the changes that have been made within the forms without the need to wait additional time. This platform is incredible for making all kinds of forms, it does not have any type of failure, the prices are really low and the fluidity with which the platform works is quite comfortable.

Summary: Despite the various problems that we have presented with the notification system of Zoho Forms, our general experience has been so-so, we consider that this software is very well equipped to help us create forms for much longer, in addition, its structure is completely easy to use, it has a very good order in all its sections which helps us manage, move and share all kinds of forms without confusion. Zoho Forms has had a good ROI in our company, it has provided the correct administration of our forms and has allowed us to obtain real opinions from our clients in real time, these forms were without a doubt one of the most important things that happened to our company.

Positive: Zoho Forms gets along seamlessly with other Zoho services that we are currently using in our workplace, so using Zoho Forms has become quite common for us and helping us build a better business landscape. One of the main things I liked about Zoho Forms:

1. Automated forms can be created with AI. This automated form creation system helps forms to be generated depending on the topic or what audience the form is aimed at, this helps make the manual creation process a bit unnecessary. Creating automated forms is really good, we save time, we generate quite complete forms and with the required fields for our clients.

2. The sheer number of templates available to us on Zoho Forms is unmatched by any other platform, Zoho Forms offers templates with optimal colors and bringing more life to the form. No additional fee is charged for using any of the most popular templates.

3. I can see the answers of each person in my live form, I can know the answers and validate them in real time, it is not necessary for the answers to be processed or to have to wait additional time to validate them, it can be done in real time .

4. Forms can be created without the need for an internet connection. Zoho Forms allows you to create forms as a draft type, to later convert them into real forms when there is an internet connection, this helps a lot since when we are out of the office and we do not have an internet connection, we can develop our forms.

Negative: Zoho Forms offers a notification system via text messaging to notify us when a surveyor has completed one of the forms, however, this SMS system is not as optimal as promised by Zoho, this system is not as functional, on some occasions the SMS are not received correctly or are received several hours after completing the form. This system is one of the things that should be improved in Zoho Forms, the form creation system is quite good but the notification system should be optimized, it is important for us to receive these text messages when a form has been completed by a user . In addition, they must improve the integration of this system with our campaign system, sometimes not all the forms are sent to our mailing list in our email marketing platform, this is a real problem.

Summary: For our real estate company, having Zoho Forms has been quite an achievement, because we have simplified the sales process and we have been able to use the forms in a very creative way. Previously, we had to manually send forms to our clients individually, to fill them out and check if they meet the requirements to acquire a property, however, with the arrival of Zoho Forms, we have now been able to send the same form to everyone. clients who want a property, and receive the answers immediately, the clients fill out the form, make the payment from the same form for the review of the house and the only thing left is to make the schedule so that they review the house thoroughly . This has greatly simplified our work, our clients can fill out the forms without complications and in a comfortable way.

Positive: The forms in our company is another mechanism to obtain opinions from our clients or to obtain information from them, whether they want to acquire a property with us or want to put a property up for sale. The forms have helped us streamline the process of obtaining information in our real estate company. One of the things I liked the most was:

- The forms have helped us to collect information in a more orderly way when we are going to sell a property. When a client contacts us directly from our email to acquire a property, we send him a link to complete a form and thus be able to understand his interests. Customers enter information required to acquire the property and all that information comes directly to our Zoho panel. In conclusion, collecting information to make sales has never been so easy.

- The forms have payment formats, in order to make it easier for clients to buy a property. We offer a series of questions and fields that have to be filled in to finalize the sale of the property, then the client makes a payment to be able to see the house on a specific day. All meeting times and dates to see the house are scheduled through another platform, Zoho Forms help us receive that money and be able to receive immediate responses.

Negative: The only drawback that I have noticed in Zoho Forms is that it is not a platform that works without an internet connection. Sometimes, we have wanted to analyze reports of previously received forms, and it is mandatory to have an internet connection. The platform does not work without a network connection, I would like it to allow me to analyze this old data since the internet connection is not necessary at that time. To do that analysis of old forms I have had to export them to analyze them outside of Zoho Forms when I do not have an internet connection. There are no other problems that I have presented during my experience, Zoho Forms has been a software that has behaved to measure and has allowed me to obtain valuable answers from my clients.

Summary: My overall experience with Zoho Forms has been fair, but I think it would be even better if Zoho Forms fixed the display of forms on mobile devices. Currently, we use Zoho Forms to design forms of all kinds and for all occasions within our company, so I am confident that this platform will improve the design on mobile devices. Since I have been using Zoho Forms, I have had great comfort when designing my forms, since it has an online creator which helps me design my forms to measure and without having to carry out a complicated process, in addition, I have the ability to receive responses to my forms immediately and I don't have to wait even a minute for responses to be processed. We will continue to use Zoho Forms as I believe it has great potential and is currently helping us get responses from our customers.

Positive: One of the things that makes a positive experience in Zoho Forms is the creativity it provides users to create beautifully designed forms. For me, the design of our forms is one of the most essential things that we take into account, so I really like that Zoho Forms offers me a wide variety of templates for all the forms that I am making, so I can insert a template that It is adapted to the information that I will put in the form and the subject of the form. Another thing I like about Zoho Forms is that it is able to collect all the responses immediately, compared to other platforms that take longer to process people's responses and also take longer to receive those responses.

Negative: One of the features that should be improved in Zoho Forms is its design for people who are completing the forms from a mobile device. The design of Zoho Forms for mobile devices is a little more compact, causing the information to look a bit more distorted and the information not to be seen in the same way as from the desktop version. I would like to be able to modify the layout that users get when they open the forms on cell phones, as this would allow me to get more precise responses and interviewees might feel more comfortable completing my form.

Summary: Zoho Forms has an excellent panel that allows you to view all the forms, the progress that each form has had and you can also view the results of the completed forms. This platform is great for collecting responses, its ability to ask clients various questions is fantastic. I am very grateful to Zoho Forms, the web editor that it offers me, it allows me to create forms with "drag and drop" functionality and thus I can complete the forms faster than with any other platform and I can also modify the design in just a few steps. This platform is easy to use, the results of each form are reflected in real time.

Positive: Zoho Forms is the ideal platform for creating forms for all types of clients. One of the things that I like about this platform is that I can create forms with an optimized design, and thus be able to organize very well all the information that is goging to be placed in the form that the client will fill out. In addition, I really like that this platform allows me to collect responses immediately, thanks to the good functioning of Zoho Forms I have been able to collect responses at the same time that customers send them, and thus be able to analyze them in less time. In addition, Zoho forms offers excellent functionality to schedule the submission of forms, so we can automatically submit forms for an exact day and time.

Negative: I consider that I haven't had any problems during the functionality or use of Zoho Forms. This platform has offered good form building for clients, creating and editing forms is really fast and helps me to be able to collect responses from my clients in just a few steps.