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Cognito Forms Description

Cognito Forms allows you to create powerful forms and interfaces with ease using the form builder Cognito Forms. Everyone, from novice developers to experts in programming, can create their own online tools to automate their work. Cognito Forms can be integrated with existing systems to speed development or replace paper-based processes by digital solutions. Cognito Forms is an online form builder that combines powerful capabilities with simplicity. This makes it easy for anyone to simplify their time-consuming or complicated processes. Use our drag and drop form builder and free templates to quickly create beautiful forms. You can then easily add conditional logic or calculations to automate your work.

Pricing

Pricing Starts At:
$15 per month
Free Version:
Yes

Integrations

Reviews - 9 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Cognito Forms
Year Founded:
2013
Headquarters:
United States
Website:
www.cognitoforms.com/
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Product Details

Platforms
SaaS
Type of Training
Documentation
In Person
Customer Support
Phone Support
Online

Cognito Forms Features and Options

Forms Automation Software

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Cognito Forms User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Senior Technical Support
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple and Reliable form builder

    Date: Aug 20 2020

    Summary: Cognito Forms is one of the best free form builder tools our team ever used. It allows us to create a powerful and customized form in very little time. Overall we had a positive experience with it.

    Positive: #1- Allows you to create powerful and fully customized forms.
    #2- Simple drag and drop to build forms. No coding is required.
    #3- Useful integration with Zapier.

    Negative: #1- We had an overall positive experience with Cognito Forms.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Operations Manager
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Powerful form builder tool

    Date: Aug 19 2020

    Summary: Cognito Forms is very easy to use and powerful in functionality form builder. Google Analytics tracking can be embedded in the forms, so that you have complete tap on analytics as well as you can know where your customer base is reluctant to provide information which can be used to further enhance the form. It supports Conditional logics, calculations, which makes it better candidate for complex forms. I personally feels, Cognito Forms is the most easy and productive form builder which we regularly used to collect feedbacks and Poll based campaign

    Positive: Cognito Forms is a comprehensive form-builder based on drag and drop interface. You can easily create simple to comprehensive forms with logics, branching and calculation abilities in no time. It has quite big prebuilt template repository, which you can use to start with. It do supports electronic signatures in the form.

    Negative: It is one of the most refined form builder available. No dislikes.

    Read More...
  • Name: ANURAG S.
    Job Title: Marketing Analyst
    Length of product use: Free Trial
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    NIFTY FORM BUILDER

    Date: Jul 05 2020

    Summary: Cognito Forms is a simple yet very powerful form builder which supports Logic and branching, which gives ability to create forms capable of working in conditional environment. It supports calculations and doing auto calculation based on the entry of visitors is ease. It supports Multi page forms, which sends a Page-view to GA for every page, helps in tracing the exact point of dropped customers. Overall its a great form tool featuring some unique combinations.

    Positive: Cognito Forms is very skillful online form builder with many features which make it stand ahead of its peers. The features it offers -
    1. Logic and Branching
    2. Calculations with Condition
    3. e-Signature
    4. Multi page Forms
    5. Powerful Analytics and integration with GA

    Negative: There's nothing, which I found not good to complain.

    Read More...
  • Name: Kunal R.
    Job Title: Manager
    Length of product use: Free Trial
    Used How Often?: Monthly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The effortless form builder tool

    Edited: Jul 05 2020

    Summary: Cognito Forms offers the best solution for form development. It's a very handy platform with lots of customization options. It makes the perfect way to collect data for business by developing surveys and forms. It's also available as a WordPress plugin.

    Positive: Cognito Forms offers the best combination of data and forms. The form building process is simple. It collects and shares analytical insights into forms. Multi-page forms can also be developed to help the business to gather more information from a single form.

    Negative: Never had any problems with this form builder platform.

    Read More...
  • Name: Jessica I.
    Job Title: Chief Experience Office
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Cognito Forms makes creating forms quick and easy.

    Date: Apr 30 2023

    Summary: Cognito Forms is an incredibly useful platform for creating forms that simplify many of the processes involved in real estate transactions. Whether I'm building a form to collect information from potential buyers or tenants, or building a form to collect customer feedback, Cognito Forms has been an essential tool in my daily work.

    Another useful benefit of Cognito Forms is the ability to accept payments directly through the form. This has been incredibly useful for forms related to rental applications or property management, as it allows clients to pay fees or deposits without the need for additional paperwork or transactions.

    The strong tools that Cognito Forms offers for data management have allowed me to organize and analyze the data collected through forms. This platform provides an easy-to-use dashboard that displays all form submissions and allows me to sort and filter data based on various criteria. This has been invaluable in my work as a real estate professional, allowing me to quickly access and analyze data to inform decision making and client interactions.

    Positive: The level of customization of this platform is great, it has a variety of advanced or customization options where you can create forms which are quite adapted to the needs that I have. This platform can handle the complex forms and processes it takes to create one very well, so it has become a great choice for me with the amount of data this platform can manage. It helps me to collect payments as well as manage subscriptions and also handle event registration, this platform is quite useful because it has practically everything covered.

    Cognito Form knew how to handle the integration with Zapier and also with Slack. This integration has allowed me to connect forms not only with these applications but with various applications and services where workflows and process optimization can be automated. Whether you need to send data obtained from the forms to CRM or be able to synchronize them with an accounting platform to facilitate the transfer and entry of information. Therefore, in short, this platform facilitates the integration of forms with already existing platforms and those that are currently used the most.

    It has flexibility in relation to the language and currencies that this platform handles, so its use can be international, and it can be suitable for any company with local currency, no matter where its headquarters are located. This being a good choice for me because I was able to adapt forms for clients of different nationalities and make it easier to convert the currency and also the language, having the benefit of having a global reach without having to limit myself to having a local client base. I'm just expanding beyond my home country.

    Its customer service team is receptive, it has been able to satisfy my doubts that I have had over time, I did not have to wait long to get an answer about some features that I did not know how to handle on this platform. Although I certainly do not want to mention the ease with which forms can be created since it has a very easy to use interface, I feel that it is quite intuitive, which is why the first forms I created were very quick and easy. So, the help I got from customer support was pretty complimentary but helpful.

    Negative: I find certain negative aspects of Cognito Forms frustrating since I know that not every platform is perfect, but there are things that have taken time to improve and optimize for better performance and workflow. Therefore, I will detail the negative things that I have found in this platform regarding the use that I have given it in recent years:

    Performance can be quite devastating, being quite slow to load and submit data, especially when dealing with forms that have a lot of inputs, so sometimes creating complex forms can be a challenge for me because of the time it takes. can get to take This has not happened recently, but it has been like this for a long time, and I have not seen any improvement, it is incredible that despite the fact that this performance is deplorable, tools are still added to this platform that make it slower instead of improving the performance. performance to have the best optimization in complex forms.

    I realize that the customization is quite good within this platform, but it is difficult to be able to design some elements within a form, specifically when you want to add CSS code in order to have better customization and control over the aesthetics of the forms. This limitation is quite significant for me since I mostly like to create forms that are visually appealing and also fit the brand I'm working with. As I mentioned, the customization options are available and they're pretty good, but to really give it a more unique feel I run into this problem where you have to add code to the forms.

    Although it has integrations with a large number of platforms that are currently used, it is not possible to connect certain platforms that are not directly integrated with Cognito Forms, so an intermediary tool is needed that can do this bridging work that allows the connection of this platform with others. This negative point is not so serious because if the platform that a user is available to integrate with Cognito Forms, then everything will be fine, otherwise you will have to do the tedious work of having to connect platforms like Zapier to serve as a can for the integration.

    There is a lack of a scheduling function that is integrated into this platform, because this is a limit for creating forms that have to do with reservations or appointments. So, to do this you will need to connect other platforms with which you have programming tools to be able to do this job. I hope that soon they add that function that is so vital for forms for reservation purposes.

    Another significant limitation that Cognito Forms has is that it does not have a robust tracking or auditing feature, which makes it difficult to track changes or actions on forms. This can be problematic for businesses or organizations that need to keep track of who is accessing their forms and what changes are being made.

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  • Name: Sandra E.
    Job Title: Marketing Advisor
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to collect data and be able to process it no matter how much.

    Date: Feb 03 2023

    Summary: There are several uses that I give to this platform, but the function that I mainly give to Cognito Forms is the collection of a large amount of data to be processed and that is useful when applying it to marketing, this is more efficient since I can have the best results and have a better decision making that allows me to automate the entire process within my work team. I also have a better billing process for my clients, although I would like them to add more payment methods that allow the user to have more diversity when paying through the forms created with this platform.

    I have been able to integrate forms into websites without the need to know how to program since it is very easy to implement, with just a simple configuration you can manage forms on any website, including blogs. Also, another thing that has been easy for me to connect is the automation platforms, this allowed me to create forms through the configurations of other platforms as well as automatically send the results of Cognito Forms to the integrated platforms. I consider that the free version is very suitable for the basic needs that a person has for the creation of forms since it has most of the features that the paid plans have, so it is a good way to start using this platform.

    Positive: * The ease with which payment methods can be implemented within the forms is extremely incredible. Although I would like them to add more payment methods such as receiving payments from digital wallets such as Payoneer, Neteller or Skrill in order to facilitate the user and have a better diversity of payments. They could also adapt to the crypto world and allow payments to be integrated in different cryptocurrencies which a customer can access with simple steps and easily send payments. But for now, the payment methods that Cognito Forms has within its forms work very well and I have not had problems and errors during its use and application.

    * The templates are very varied and not only show templates depending on what you want to collect but also that you can order templates depending on the industry. The marketing templates have worked very well for me for the daily use that I give to Cognito Forms, I have been able to have very good results both within surveys and also with model release forms. With all these templates I have had good potential within my specialty, and I have obtained good results when applying the forms of this platform. I can also have forms in a personalized way and in the same way be able to save them to use them in another application or applications of similar use, thus being able to save time in my workflow. Another thing that I almost forgot to mention is that the form builder was very easy to use, also when I am adding many elements and I used Cognito Forms inside the browser I have not seen a performance drop, everything is very smooth, and the number of elements added inside of a form does not directly impact inside my computer.

    * The way in which the data is handled within this platform is fascinating, it is very practical to be able to treat the results regardless of the source from which this data comes from, since it is possible to import data from other platforms through Excel and likewise Being able to export data from this platform to others in a practical and readable format such as the .xlsx file type, so there will be no reading problem if you want to use this platform for data collection and another platform that allows you to process them properly. You can also very easily show the results to clients when they are sent by email, making it easy for the client to understand the data once processed and filtered with this platform.

    Negative: * Only the Stripe platform for the Pro version is available as a method of delimiting payments, this should be broader since you are paying for a service in which the various ways in which payments are received should already be integrated. I can understand that it is valid for the free version, but if I only want to have features of the Pro version, but the paid means like PayPal I simply cannot because I have to upgrade to a more expensive version which I will not use all its benefits. For the only advantage that is seen in the most expensive plans is for the management of a large team or companies that want to integrate several departments of the rest, it is not necessary to have such advanced features and not take full advantage of it. For the only thing that is fair in the plans is the fair price that each plan has when you want to add more users, however, for the rest it is not flexible if you want to improve only one aspect of the current plan. Another thing that there are problems with the plans is security and that is that they only offer two-step authentication if the most expensive plan of that platform is purchased, this means that if a small team wants to protect the collected data in a secure way, they cannot do it Because of this, you simply have to purchase the most expensive plan and not take advantage of all the advantages or simply have a certain risk of not being able to activate the two-step security which is very common in any platform that exists today without paying for something additional.

    * It should have a section with easy documentation that allows non-expert users to be able to perform better in the creation of forms and that they can get the most out of it when processing the data obtained. It would be a good way to speed up the implementation process within a company without requiring so much training on our side, but simply for the user to easily understand what data he needs to collect and how he really has to do it, this would increase productivity and they would save costs in training for the proper use of this platform.

    Read More...
  • Name: Andres M.
    Job Title: Property Sales Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Direct collection of customer responses.

    Date: Mar 11 2021

    Summary: Despite the little satisfaction that the fact of not having a good visualization of my forms from the cell phone has caused me, I consider having had a very good experience with the help of Cognito Forms, since we have been able to collect precise information about what Each one of our clients thinks in relation to the services that we have provided them. In addition, Cognito Forms has helped us generate forms with a unique design around the world, a design that provides us with unsurpassed comfort for each interviewee. We are grateful to Cognito Forms and with their ability to collect responses in real time, I hope to continue to have this fantastic way of collecting information from my clients.

    Positive: Cognito Forms is an appropriate way to create and manage large-scale forms, forms that help us collect customer information and allow us to establish an understanding of the opinions of each one of them. The forms created in Cognito Forms have a very optimized design, that is one of the things that I liked the most, since I have the ability to add an optimal design to my forms and I can change the colors of the design, in order to add more comfort to the interviewee during the completion of the information required in the form. Also, another thing I like about Cognito Forms is that it provides me with real-time receptivity to all the opinions that clients write, so I can receive the information instantly, when the client completes the form successfully.

    Negative: One of the things I don't like about Cognito Forms is accessing the forms from the cell phone. Compared to other platforms, Cognito Forms does not allow me to modify the design or the visualization that the client has when opening the form using the version for mobile phones. Currently, the forms open in a browser version, when they are accessed from the cell phone, and it should not be this way, it should allow me to create a unique design for cell phones so that the interviewees can have more ease in completing the form.

    Read More...
  • Name: Melanie T.
    Job Title: Finance Assistant
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Extensive form creation with various templates.

    Date: Mar 09 2021

    Summary: The ability to create forms in Cognito Forms has been one of the things that has kept us the most with this platform. We have had a satisfactory experience, despite having a late system for the receptivity of responses, I consider that this is not a factor that greatly affects our development on this platform. Thanks to the effectiveness that this platform has had in the creativity of forms, we have been able to design completely complete questionnaires for all clients, where we have been able to ask all kinds of questions to the interviewees and know directly, each of the things they think. We will continue to use this great platform for extensive form creation.

    Positive: Cognito Forms has been one of our primary options for the creation and administration of all types of forms in our work sector. In our company, we handle the creation of many forms, since we constantly need user opinions about a previously provided service. Cognito Forms has been one of our best options for creating forms, one of the things that I liked the most about this platform is that it has an excellent way to create forms, quite simple and easy to use. Thanks to the "drag and drop" system I can create all kinds of forms in just a few steps, with an exclusive design and with a perfect organization of the inserted information. In addition, I love the great variety of templates that Cognito Forms offers me, this great variety of templates has given me a more exclusive design to the forms that I create every day, since I enjoy templates for all types of occasions or topics related to the form. you are brewing.

    Negative: One of the things I must criticize negatively about Cognito Forms is its ability to receive responses from interviewees. Compared to other platforms, which offer a real-time responsiveness service, Cognito Forms takes even longer to receive responses. When one of our clients successfully responds to our forms, these responses take approximately 20 to 30 minutes for the system to process the information and we finally receive it.

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  • Name: Anonymous (Verified)
    Job Title: SMM manager
    Length of product use: Free Trial
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    'Powerful' online form builder

    Date: Sep 12 2020

    Summary: Using this software we can create unlimited forms without much efforts. It also enables data encryption. Sharing data is also easy. Merging document is available. It offers very good amount of Pre built templates which can be used and can be customised easily. Drag and drop feature saves lots of time and energy.

    Positive: Cognito Forms helps in creating forms online very quickly. Very easy to create, manage and publish forms. At any time and from any device we can view the forms. Highly customisable features. Very much reliable and Secure software. Basic knowledge is required to use this software. Intuitive interface. Helps in improving performance of PPC campaign.

    Negative: No dislikes. Customer support team are very supportive.

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