Best X2CRM Alternatives in 2024
Find the top alternatives to X2CRM currently available. Compare ratings, reviews, pricing, and features of X2CRM alternatives in 2024. Slashdot lists the best X2CRM alternatives on the market that offer competing products that are similar to X2CRM. Sort through X2CRM alternatives below to make the best choice for your needs
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C2CRM
Clear C2
70 RatingsClear C2 understands that every company has different business needs. C2CRM was designed to allow you to select the functions that you require. Our CRM system is cost-effective and will grow with your company. C2CRM comprises four modules that can be combined to create a complete CRM solution: Customer Service, Sales Automation, and Marketing Automation. Our core module, the C2CRM Relationship Management module, is the basis of our solution. It contains all the logic required to manage your business relationships. With built-in dashboards and reports, you can see 360 degrees of your accounts, contacts, activity, and workflow automation. -
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SalesNOW
Interchange Solutions
88 RatingsSalesNOW by Interchange Solutions allows your business to find a balance between sales team members and their sales workflow with the help of an award-winning mobile CRM software. It is robust, simple to use, and offers the best customer relationship management and salesforce automation solution. SalesNOW allows sales managers, executives, and staff to manage all aspects the sales cycle, including company tracking, lead management and deal management. Highly mobile individuals have access to all customer and prospect data, track companies, leads and events, as well as track contacts, companies, leads and deals from one platform. -
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Advantive
139 RatingsThe number one unified B2B sales platform for medium-sized to enterprise CPG/FMCG manufacturers & distributors. This omnichannel commerce platform will manage all aspects of your B2B sales - and includes a robust trade promotions module. With it's B2C-like experience, Pepperi consists of a B2B eCommerce storefront, mobile order-taking app (iOS/Android), Sales Force Automation, Trade Promotions, Retail Execution, Route Accounting / DSD & Inside Sales - in ONE integrated cloud-based platform that runs online & offline on all devices to maximize online B2B and in-person sales. The Pepperi IPaaS (Integration Platform as a Service), will keep your data syncing seamlessly to your existing software such as ERPs, Accounting software, Payment & Shipping gateways. Pepperi is trusted by over 1000 companies in 65 countries. and has offices in the US, Europe, Middle East and Australia. -
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Admiral
Admiral
23 RatingsAdmiral, an Inc 5000 company, helps online news and media publishers grow visitor relationships and revenue. Admiral’s Visitor Relationship Management (VRM) platform combines marketing automation, AI, personalization, and an engagement layer to deliver the right offer, at the right time, at every visitor touchpoint. Admiral is 100% performance-based, so publishers have guaranteed net revenue gain. Admiral VRM delivers: -Increased revenue via the industry's best adblock recovery tool. -Offer and grow paid subscriptions and donation campaigns -Authenticate users via managed registration wall, user accounts, and first-party data sets, -Grow email newsletter signups, social media follows, and app downloads, -Admiral is a GDPR and CCPA compliant Consent Management Platform (CMP). Admiral’s platform offers analytics dashboards, journey builders, and visitor segmentation/ targeting. Admiral offers a free tag for any publishers to add to their site, it only take 5 minutes. Publishers have immediate access to analytics to view revenue potential. Modules can be easily turned on with no code; implementation is dev-light and quick. Admiral’s dedicated Customer Love account managers help publishers reach visitor revenue objectives -
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Bespeak
IgniteTech
Maximize and increase customer returns at all points of the customer journey. Automated customer interactions can help you create loyalty programs that generate incremental revenue. Bespeak helps small to medium businesses harness the power and potential of mobile to maximize their existing customer relationships. You can increase in-person sales and quickly pivot operations to limit in store contact. To increase your chances of interaction, response and ROI, build out your customer database that includes mobile phone numbers. To increase customer engagement and drive revenue, showcase specials, events, and new products. -
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CoreInteract by Altigen
Altigen Communications, Inc.
$15/mo/ user Engage customers throughout the entire journey via voice and digital channels (chats, email SMS, email and social media). Integrate business communications with business system, giving valuable information to employees at every customer touchpoint. CoreInteract's drag-and-drop design makes it easy to manage workgroups and routing rules that meet your business needs. You can set the priority and order of which workgroups will receive customer inquiries. CoreInteract lets you manage your interactions in Teams natively without the need for a separate desktop software or application. Your team members can easily distinguish between customer calls and internal calls by clearly marking workgroup calls. CoreInteract can retrieve a Dynamics 365 customer record for each answered call. This gives you more control over your customer information and allows you to call a customer directly within Dynamics 365. -
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Kitewheel
Kitewheel
$5,000 per monthKitewheel's unique set enables you to centralize decision making and disintegrate organizational silos in order to provide better customer experiences. You can unify your data using seamless integrations and adaptors that are independent of channels, systems, and databases. Kitewheel's ID manager allows you to connect and stitch individual customer identifiers and behavior to individual profiles. With sophisticated real-time Journey Analytics, visualize and understand how customers interact with each channel. Our intuitive journey mapper makes it easy for marketers to align your journey with customer objectives and create extraordinary experiences. Our best-in-class, real-time decisioning engine makes it easy to determine the best next step for each customer. Automate processes and drive improvements to journeys with our out-of-the box AI, Machine Learning, and journey path testing. -
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Thunderhead ONE Engagement Hub
Thunderhead
ONE is a layer of technology that unifies all interactions and organizational silos and learns, understands, and orchestrates customer conversations. ONE can monitor customer activity across all channels and touchpoints - digital, call center, in-store - to create an omnichannel view. Customer-driven journeys are key to providing personalized experiences and long-lasting customer engagement. ONE unifies customer journeys across all channels and touchpoints, harnessing intent to create value with every interaction. Elegant, real-time visualizations give you a complete view of customer journeys. ONE's AI-powered analytics gives you deep, relevant, and timely insights by listening across all customer touchpoints. This allows you to listen better and understand more to make informed decisions. ONE was built from the ground up to be a unifying layer that connects disparate systems and silos. -
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Hippo
JungleWorks
Hippo is a complete tech suite that will help you improve your marketing efforts as well as customer experience. Hippo offers two offerings: - Conversational support allows you to provide top-of-the-line customer service with Chatbots that can address customers' questions and solve their problems 24 hours a day. Chatbots can help you solve complex problems and give you a personalized experience. Customers can also be reached via phone or audio/video call. Customer Engagement Automation helps you provide a great customer experience through all marketing aspects. You can broadcast messages or campaigns in a ma From one dashboard, Hippo allows you to provide proactive support to your customers across all channels and platforms. You can interact with customers on the channel they prefer and offer them a personalized, delightful experience. -
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360 View CRM
inBusiness Services
It is crucial to demonstrate that you are able to understand and meet the specific needs of customers. By providing a richer relationship experience, you can empower organizational growth. Banks must use their customer data to meet the increasing demand for personalized services. Recommending the right products at the right moment is one of the best ways to communicate with your customers. Banks need a place that logs every customer interaction in real-time to grow. Personalization is key to maximizing customer service. Targeted marketing communications can help you to increase customer retention and build relationships. It is crucial to tailor communications to each customer's individual profile in order to retain and grow those relationships. -
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Microsoft Customer Experience Platform
Microsoft
The new Microsoft Customer Experience Platform will help you bring your customers into focus. Siloed data can make establishing long-lasting relationships difficult and difficult. Find out how to get the visibility you want. To create personalized experiences, unlock the potential of your customer data. A platform that gives you full control of your customer data will help you deliver more relevant customer interactions and build deeper relationships. You have full control over your data and can connect directly with your customers. Predict customer intent and deliver the right content to the right channel at the right time. AI-orchestrated journeys enable you to deliver connected customer experiences at every touchpoint. Combine transactional, behavioral and demographic data in real-time to create a 360-degree view of customers that is rich with actionable insights. -
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Wiraya
Wiraya
Automated personalized dialogues simplify customer interactions. Communicate at key moments of your customers' journey to increase CLV. Conversion rates that are 4 times higher will inspire your customers to take action. You've spent millions to attract customers. Now comes the hard part. It is important to keep them engaged and motivated throughout the customer's lifecycle. Every time you send a communication that fails and someone doesn't upgrade, renew or activate their service - it's money lost. Motivate your customers to take action through their most trusted channel - the mobile. Wiraya knows what to say and when to say it to each individual and combines voice, text, and mobile messaging. Wiraya helps businesses activate and engage customers at critical moments in the customer lifecycle. The only way to reach your customers in a non-intrusive, scalable manner while maintaining a personal touch. -
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iRewards
Global Hospitality Solutions
$250.00/month Everything you need to drive demand, build long-term customer relationships, and drive bookings. Multi-touchpoint integration for powerful mining. A holistic guest profile record that collects guest data from Social media, PMS, and Loyalty Marketing platform. This allows you to understand your guests' needs and wants to provide personalized service. This allows you to interact with your guests at every stage of their journey, from the moment they search for a place to stay to their departure. GHS empowers hotels to create new business opportunities in the digital, connected, and social age. We provide innovative digital solutions to the hospitality industry. Our goal is to increase direct business and profit optimization by strategic implementations of CRM and loyalty marketing. We continue to be successful with iRewards and have developed products to meet the rapidly-growing needs in the industry. -
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BSI CX
BSI Business Systems Integration AG
Marketing, sales and service: BSI CX helps you find, win, retain and understand customers. Perfect customer journeys can be designed, executed and optimized. All of it is cross-departmental and personalized for each customer across all touchpoints. It's fully automated for exceptional and emotional experiences. BSI makes personalized customer management possible at all touchpoints. Your customers will always be able to tell you at what stage of their lives they are. Everyday life is the best trigger. BSI's trigger-based approach allows you to respond quickly to relevant events (life) and tell your customers the right story. -
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IQProspects
Quest Analytics
IQProspects is a simple-to-use, sales and service CRM engine for credit unions and banks. The best commercial bankers spend a lot of time talking to customers and prospects. There is now a tool that will help you build relationships even while you're on the go. Quest Analytics mobile apps allow you to be more productive even when you're not in the office. IQProspects tracks every step of the process, from the opportunity stage to underwriting and through closing. Is it taking too long for loans to process? IQProspects customizable workflow automates this process and ensures loans are completed quickly and accurately. All it takes is a prospect. Quest tracks every step of the process, from the opportunity stage to underwriting, through closing. IQProspect's new marketing event management capabilities can help your institution manage every golf outing, charity event or other relationship-building marketing opportunity. -
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Sage cloud-based CRM tools and systems can increase customer loyalty and drive revenue. CRM stands for Customer Relations Management. CRM is a method of managing and tracking interactions with prospects, leads, and customers throughout every stage of a company’s sales cycle. CRM tools allow you to focus on your customers while ERP allows you to focus on running your company. CRM software allows businesses to improve customer relationships by automating communication and activities across all departments, including sales, marketing, and customer service. Cloud CRM systems offer a level of automation that allows businesses to run smoothly. Cloud CRM systems allow you and your team to maintain these relationships at all stages of the customer relationship process.
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Cendyn CRM
Cendyn
Cendyn is a next-generation CRM and CDP platform, which empowers hoteliers in building stronger relationships with guests while driving profitable revenues. Take control of your database, personalize interactions, and boost direct reservations. Cendyn is a cutting edge CRM platform that empowers hoteliers to build stronger customer relationships while driving profitable revenue. Cendyn is a cloud-based Customer Data Platform and CRM platform. It excels in marketing automation across all channels, guest journey automaton, and sales CRM. Cendyn gives hoteliers complete control over their guest database. This allows them to ensure personalized interactions across all channels, which increase guest satisfaction and encourage more direct bookings. -
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Chat360
Chat360
Chat360 is transforming customer engagement through our multichannel conversational platform. Chat360 is trusted by over 300 global brands. It uses advanced AI to automate and simplify customer interactions. This delivers a seamless experience on all touchpoints. Our platform allows businesses to easily connect with their customers via WhatsApp, Facebook Messenger and Instagram. This creates a unified approach which enhances customer satisfaction and loyalty. Our powerful AI and Natural Language Processing capabilities allow for personalized interaction while automating routine queries. This allows your team to focus more on complex tasks. Chat360 centralizes and streamlines operations with its seamless integration into CRM, payment gateways and e-commerce platforms. Our platform also offers multilingual support that allows businesses to break down language barriers and offer localized customer experiences worldwide. -
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Aurea CRM
Aurea
Aurea CRM is a complete customer relationship management solution that integrates campaign management and allows you to manage every lead, opportunity, interaction, and interaction with customers. Aurea CRM allows you to drive customer engagement tools deeper into your sales organization. We've integrated marketing and sales capabilities into Aurea CRM to provide a comprehensive overview of your sales team, pipelines, key performance indicators, and other important information. This will allow you to make informed decisions and set priorities. Access all the information you need about prospects and customers in one place. Sales teams can update and access information directly from the field using simple mobile tools. Optimize your opportunity management process with data-driven recommendations that will help you profit from relationships networks and identify the best opportunities within the funnel. -
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AnyRoad
AnyRoad
AnyRoad empowers top consumer brands with the technology, insights, and technology they need to deliver world-class live events and experiences. The way consumers and brands interact is changing. Market leaders spend more time online and in person with customers, which results in increased loyalty, higher revenue, and ultimately a higher lifetime value. AnyRoad makes it easy to deliver live experiences and events. We eliminate data silos and empower groups by combining registrations, payments, check ins, and guest communication with real time insights. With customized and repeatable workflows, simplify and scale your experience operations. This empowers teams to do more with what they have. To gain full visibility into consumer behavior, concerns, and delights, collect first-party data from events and experiences. You can quantify and understand the impact of your industry peers and benchmark them against it. -
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Alterian
Alterian
Customers decide their own path. Alterian's software quickly recognizes and charts the customer's 'natural' route. It highlights key 'breakpoints' along the journey as well as'moments in truth' that customers experience when they get closer to achieving key objectives. This maximizes the value of every opportunity for both customer and brand. Brands can quantify and show the impact of each tactical journey on their business goals. The platform will be able to optimize each customer journey and make the most efficient enhancements. Alterian gives you a single view of your customer's experience across all channels, digital, offline, direct and indirect. This allows you to visualize end-to-end customer journeys and track critical changes in your customers' interest at every touchpoint. -
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Auro CRM
Brainvire
To provide consistent customer service throughout their entire lifecycle, break down silos and work as a team. Identify potential leads, strategize sales pipelines, automate related activities, gain actionable insights, and close more deals quickly. Personalize campaigns to attract and retain leads, engage in context, and scale the best possible customer experience. A unified collaboration interface that gives you a 360-degree view of your customer journey allows you to resolve customer issues and answer questions. Rich reports can be generated to identify patterns, gaps, sweet spots, priorities activities, and help you develop a strategy for customer success. Suite CRM is the most popular open-source CRM solution on the market. Auro CRM uses Suite CRM. We didn't intend to reinvent the wheel. Instead, we incorporated the powerful CRM into the Auro CRM platform. -
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EVA ERP/CRM
EVA Software Solutions
$8999.00/year/ user EVA ERP / CRM Software (customer relation management software) manages customer interactions and relationships for companies with current and potential customers. Our ERP / CRM software improves customer relationships by managing customer interaction, tracking leads and streamlining processes. EVA ERP/ CRM aims to increase sales and improve business relationships. It is vital to maintain strong customer relationships. However, with hundreds, if not thousands of customer touchpoints it is almost impossible to recall every conversation. This is where EVA ERP/CRM comes in. EVA ERP/CRM software stores customer data, interactions, and analytics in a central database that businesses have access to from anywhere. -
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WeMine
WeMine
Chat-based marketing and apps are the solution. Chat-apps like WhatsApp, WeChat, and Facebook Messenger have become the new way for brands to market their products and services. It's a combination of message dissemination, customer support, and O2O applications. Your followers will open 80% of chat-app messages. Chat-apps offer a more interactive way to market than email marketing. The interaction of your followers can be captured for sales and customer journey optimization. WAMP stands for "WeMine Analytics & Management Platform", which is an analysis platform and management platform that WeMine developed for instant messaging apps (Chat-apps such as Messenger or WeChat). WAMP allows companies to connect to Chat-apps and to easily manage their customer relationships (SCRM), data collection and marketing automation to enhance brand image. -
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TABLE
Table
$39 per user, per monthOne Platform, Countless Customer Solutions. TABLE offers all-in-one, 24/7 customer service. It can be used whenever, where, or how the customer needs. Everything is done in one interface. The customer will have instant access to all your products and services, from the first click to the fiftieth order. TABLE will keep track of everything you need about them. Smart for your company, unforgettable for your customers. TABLE provides the best customer experience throughout the entire journey. Our marketing and sales campaigns are more aligned than ever before! Chart Your Customer Journey with Confidence TABLE connects with your company to create a seamless journey for customers. You'll be able to help your customers every step. {Enable All-in-One Customer Service TABLE is so much more than chat.|All-in-One Customer Service TABLE can do so much more than just chat.} TABLE can automate customer-specific actions, such as payments and appointments. Your experts can also interact with customers via voice and video calls. -
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Oxygen CRM
ISAAC Intelligence
$20 per user per monthCloud CRM - Designed for the few but used by the majority - connects the dots between customers, information and employees. It is obvious that growth occurs when people and teams work together - your Sales & Marketing teams know this well. Therefore, it makes sense that your teams use a single system or a number of systems that are seamlessly integrated. Marketing activity should flow into sales activity, and ultimately to results. The Oxygen CRM secures your opportunities, relationships, and projects data in a central hub that can be accessed via secure role-based permissions via the Internet, Mobile, or Desktop. Automated workflows and task management make it easy to share information across your organization and inform colleagues. This will streamline your customer journey. -
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D-AIM
D-AIM
One virtual marketer per customer journey. To build customer loyalty, you can use one-on-one relationships. Relationship marketing is a completely new concept. Every customer is unique and general marketing tactics have little or no impact. Consumers today expect a highly personalized relationship with brands. A marketing strategy that is based on deep insights is essential for a meaningful customer journey. It is essential to deliver messages that are relevant, timely, and engaging for every customer, every day. Our predictive marketing tools and business intelligence services, which are enhanced by artificial intelligence, give you the ability to enter a new era in relationship marketing. Optimize traffic to your media site, increase advertising revenue, convert nonpaying subscribers to paying subscribers, and recommend accurate VOD contents. To build customer loyalty and increase purchase frequency, create hyper-personalized relationships. -
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BookingWhizz
BookingWhizz
Full automation allows you to provide a more personal, humane, and consistent service to your guests. WhatsApp Business API Messenger allows you to manage all aspects of your guest relationships. This will allow you to expand your business opportunities and reach new markets. There are endless possibilities. The future of travel is here. Travelers with high expectations will demand personalized experiences that are tailored to their individual needs. Hotels must offer seamless experiences that are tailored to each guest before, during, after, and during their stay. This solution uses BookingWhizz technology, which connects channels, systems, and teams to increase bookings. You can create memorable experiences for guests by combining smarter, more personalized points-based rewards systems and reward programs. You can also build loyalty by curating feedback and previous guests' interactions. -
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SimpleCRM
SimpleCRM
$15 per user per monthSimpleCRM is an AI-powered platform for customer engagement that uses low-code technology. It digitizes, decodes and delivers all customer journeys from prospecting through sales, onboarding, account management, servicing and retention. SimpleCRM is a digital transformation platform that powers SMBs as well as some of the most important banks, financial services, and insurance organizations in South Asia, Southeast Asia, the Middle East, and South Asia. Comprehensive sales management and digital marketing tools can help you expand your market reach, drive sales, and grow revenue. AI-powered chatbots, eKYC tools, BPM tools, predictive analysis, and other solutions automate and improve efficiency. Our vertical solutions expertise will allow your business to streamline workflow and increase productivity. SimpleCRM offers industry-compliant solutions that can be customized to meet the needs of your business, no matter what size it is. -
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Qualtrics XM for Customer Experience
Qualtrics
Qualtrics' XM for Customer experience is the world's most flexible marketing platform to improve customer experience strategies. Qualtrics XM Customer Experience focuses on helping businesses increase customer loyalty and reduce customer churn. The platform provides tools to measure customer experience, establish baselines, predict customer trends and track progress in relation to baselines. Qualtrics XM Customer Experience is the most agile platform in the world for improving customer experience. It makes it easy for companies monitor, respond and improve each touchpoint along the journey of the customer. Qualtrics for Customer Experience helps companies create conversations with their customers, measure their experiences across touch-points and predict key experience factors. It also drives action throughout the organization. -
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Sugar Sell
SugarCRM
$40 per user per month 1 RatingSugar Sell is a unique Customer Relationship Manager solution. It includes functionality that includes sales-force automation and customer support. Sugar Sell gives individuals and teams the freedom to focus on projects and interact with customers to make more sales. Sugar Sell is available to top brands. Get it today. Sugar Sell offers you what other customer management software solutions cannot: A guarantee of an exceptional user experience. In the PCMag's Business Choice Awards, Sugar was 4x a winner for customer satisfaction, reliability, and tech support. Our platform's real power lies in the stories it tells about your customers, your company, and the future of your company. It's the best customer experience tool to use if you want to empower all employees with the right information at the right time before they ask. -
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Acteol
Acteol
Acteol, an Access company, is the enterprise CRM solution that allows operators to track every guest interaction and create a single customer view. Our hospitality customers work closely with us to better understand their customers and provide better sales and marketing campaigns. We have over 70 integrations with leading hospitality platforms, and over 10 modules that range from feedback and queries to social and loyalty. Simply put, we will help you connect, segment and engage, measure, and measure. All of your data can be combined to create a single view of all customers. Identify customers who are most valuable and those who need nurturing. Send targeted messages to your customers. You can measure your performance and get insight from the ongoing analysis. -
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Relenta
Relenta
Many people have trouble with tasks when there is too many tabs and apps open, notifications are ringing at every corner, and too many tabs and tabs open. It can be difficult to keep track of thousands upon thousands of emails and interactions. It becomes even more difficult when you have to fill in endless CRM forms. Instead of solving customer problems, your team members are trying find the last customer conversation. Contact Timeline gives you a 360-degree view of each relationship in real time. Communicate with your client base while keeping a personal touch. You can collaborate, delegate, or see the status of each task from your inbox. Customers don't like it when information is passed around. CIM brings everyone together. You can organize your contacts into groups and apply the Get Things Done productivity workflow for emails and conversations. Everything is just a click away with an intuitive interface. Email marketing is built-in so you can send the same email message to multiple customers. It's also highly personable. -
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Base
Base
Base lets you tap into the most powerful growth engine of your company - your customers. We are pioneers in the Customer-Led Growth evolution. Our designated customer marketing platform helps B2B companies create a personalized and ongoing lifecycle engagement with their customers at scale. By analyzing the individual journey of each customer/user in all touchpoints, and leveraging insights to engage, you are able to engage contextally and increase product adoption, loyalty, and acts advocacy, as well as cross-sell, upsell, retention, feedback, and retention at scale. -
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Unbox ERP
Unbox ERP
$60 per monthEnterprise resource planning (ERP), is a process that companies use to manage and integrate important parts of their business. Customer relationship management (CRM), is a technology that allows you to manage all of your company's interactions with customers and potential clients. An ERP/CRM system provides everyone in sales, customer service and marketing with a better way of managing external interactions. Gartner predicts CRM will be the largest revenue area for enterprise software spending by 2021. You need a strategy to ensure your business lasts. Open source ERP/CRM that is cloud-based, with over 30 modules to support your business and over 500 addons to assist you in growing and expanding. All Industry Segments supported, flexible integration features, multilanguage, and multicurrency features. -
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Our latest cloud-native, modular, open-source, microservices-based, cloud-native CX features state-of-the art customer engagement capabilities, advanced 5G/IoT service delivery, monetization, and design capabilities. Amdocs Customer Experience Suite allows you to build your digital commerce efforts, enhance your customers' digital experience at every touchpoint, and launch advanced 5G offerings to quickly monetize network investments. Our open, modular, microservices-based portfolio, which is aligned to industry standards, will modernize your legacy stack, and accelerate your journey to cloud-native business apps and networks.
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PSXDigital CXMAi
PSXDigital
Our fully-integrated CXMAi, powered by Ai and designed to deliver industry-leading results across every sales and marketing touchpoint puts motorsports dealerships back in control. We are a leading digital company dedicated to helping our dealer-partners succeed more profitably, more efficiently and deliver an amazing customer experience. Profitable valuations are based on the most accurate market data. Engage customers at every touchpoint, across all channels, for better results and more quality leads. Your integrated online store will be your largest lead generator. Keep your brand in mind. Accountability across all operations and a single view of your customers. -
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Bird (formerly MessageBird), the next-generation CRM, is a powerful tool for marketing, sales, and payments. It powers over 5 trillion messages per year across Email, WhatsApp, and SMS. Bird helps leading brands grow more cost-efficiently through personalized interactions via Email, SMS, or WhatsApp. Bird's APIs and applications are used by the most innovative companies in the world to build communication solutions. Start today and communicate with your customers on any channel, for any purpose, anywhere in the globe. Marketing messages, push notification, order updates, shipping alerts, and more. Operational bottlenecks limiting your growth? Automated conversations and workflows can be used to collect critical information, reduce manual tasks, implement Self-Service flows, and route chats directly to the right agent. Our auto-scaling, reliable APIs are available with comprehensive documentation, complete API references, and intuitive SDKs.
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Apptrop CRM
Apptrop
$0Apptrop CRM is an innovative solution that will elevate your customer relationship strategies. Apptrop CRM's user-friendly interface, powerful features and ability to track leads effectively empowers businesses. It also allows them to deliver exceptional customer service. Apptrop CRM's personalized interactions and automated workflows help businesses of all sizes increase sales, improve efficiency and foster long-term relationships with customers. Apptrop CRM can help you optimize customer interactions, whether you're a new business or an established enterprise. -
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OroCRM
OroCRM
Our open-source CRM software can be used by any type of business, no matter how big or small, whether you are a single channel business or multi-channel company that is focused on B2B or B2C or both. Our open-source CRM software comes with many features that can be used to optimize conversions, grow sales and improve customer satisfaction. Track which leads convert into opportunities and which opportunities become customers. It's time for you to get to know your customers and offer a superior customer experience. Learn more about our open-source CRM software by watching our video. Our flexible platform allows you to leverage customer data, build relationships, and increase sales. Every step of the customer journey can be monitored and analyzed. Track qualified and unqualified leads, manage open and closed opportunities, analyze customer wins, losses, and forecast your company's sales pipeline accurately. -
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GuestJoy
GuestJoy
GuestJoy allows you to elevate your experience in any way you like. All the touchpoints can be created without any complicated software. Upgrades to rooms can increase revenue. Each guest can personalize their stay. Send beautiful emails with personalized content. Each guest is unique and you should treat them as such. Communicate in their language and ask them for their preferences. Let them customize their stay. GuestJoy makes it easy to automate every aspect of your guest journey, even if you have fewer people. To make the product as user-friendly as possible, we place a lot of emphasis on user experience. Technology can be difficult at times. We are always available to assist you. We will see results as soon as you begin using GuestJoy. -
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Mosaic
Intrado
Mosaic enables digital conversations across all channels. You can either work with our experts or create them yourself. Build once, deploy anywhere. Mosaic allows your customers to automate conversations with your brand using intelligent virtual assistants. No matter your industry or company size, enterprise-grade performance is guaranteed. Outbound and inbound via voice, text, social media, and email. Cloud technology allows for quick and easy solution activation so you can get up and running quickly. Mosaic allows customers to have personalized, easy experiences on all channels. It's like having your best employee on every interaction to answer queries and facilitate transactions. Lifecycle managed services are a consultative and hands-on approach to delivering Mosaic. Intrado Success Coaches ensure that the software's functionality and controls are up-to-date, and follow market best practices. -
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Pisano
Pisano
$19 per monthOmnichannel solutions to capture more feedback, analyze metrics that matter, resolve issues faster, and increase sales across all touch points. Personalization and real-time engagement can help you build stronger customer relationships. With modern messenger, you can reduce your sales cycle, provide better support, and tailor your marketing. There is no one-size-fits all. Our solutions can be combined based on your specific needs and challenges. You can create a customized experience management program that will help you listen better and resolve problems faster. Automate repetitive tasks such as triggering customer engagement sequences and alerting managers. Give your team superpowers to do more. Automate your digital processes and transform them with real-time automation. Automate the sending of emails, messages, and other communications to increase engagement across channels and collect real-time data. -
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MobiLytix
Comviva
MobiLytix™, Real-Time Marketing, is an AI-powered real time interaction management and multichannel marketing automation platform that delivers top-line results to CVM marketers. MobiLytix™, Rewards (MR), is an engagement marketing platform that creates reward-based promotions and loyalty programs. These are designed to help enterprises achieve their business KPIs across the entire consumer's lifecycle. Comviva's MobiLytix™, Digital Marketing platform is an all-in one customer engagement automation platform that delivers personalized and engaging customer experiences via digital channels. Engaging customers via digital channels requires engaging content that resonates with customers and is presented at the right moment. -
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Skyward CRM
Skyward Techno Solutions
$10.00/month/ user Customer Relationship Management is a tool that helps companies manage their relationships with customers and associate partners. Skyward Techno understands your needs and the importance of your relationship with customers. CRM Software is designed to help businesses gain from their relationship with customers. It also keeps your needs and insights in consideration. Our CRM automates the routine tasks of sales, service, marketing, and other departments, allowing them to focus on generating leads and closing deals. This CRM software has all the features you need and is affordable for small businesses as well as large companies. Because all features can be customized, the CRM allows you to get targeted results. Skyward CRM is a tool that helps you and your sales team do what you need to do at the right time. -
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SEGMENTAIL
Status2
SEGMENTAIL, a 100% CRM platform, is oriented towards the current omnichannel retail. It allows you to make sense of data about your clients and use them to provide personalized experiences during their customer journey. Data from different sources, such as ecommerce platforms and POS software or contact managers, can be imported automatically. Analyze information to create a unique profile for each client, both online and offline. Transform raw data to customer segments that you can interact with. Use the segments created in SEGMENTAIL for your marketing campaigns to personalize them, to offer a fully personalized shopping experience, and to generate better results. Each client is unique. You need to know more about them than just their basic information if you want to interact with them in a meaningful way. SEGMENTAIL provides you with all the tools necessary to communicate with clients. -
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Altcraft
Altcraft Platform
$300/mo Altcraft Platform is an Omnichannel CDP. Distributed as a private cloud, or on-premise software. - On-premise deployment allows you to tailor the software to your business needs. Cloud offers an account with tariffs that are based on customer profiles. FEATURES Collect customer profiles - The entire history of actions Multiple resource subscriptions - Location & device information - CRM & SQL Data Integration Customer profile 360 analytics Automate marketing workflow - Customer journey - A/B/n Test Tools - Content personalization - Static & dynamic segmentation - Web and messaging event tracking - Transactional messaging Easy and powerful email builder Communicate via digital channels - Messengers SMS Marketing - Rich mobile and Web Push - Banners, social and custom channels Forms Analytics in real-time - Pixel goals - Cohort analysis - Audience growth report - Interactive conversion funnels Summary reports -
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Radiance Labs
Radiance Labs
Get exceptional results with 95% open rate and 40% reply rate. For better results, send personalized, 2-way interactions to every message. Radiance platform was built for ecommerce. Integrating with your ecommerce platform allows you to set up personalized marketing notifications such as order status, delivery status, reorders, upsells, abandoned cart, and more. Your customers can place orders via SMS and FB Messenger with our revolutionary conversational checkout functionality. Radiance Conversation Builder allows you to create rich interactive conversations that engage customers, guide them in their interactions and build a relationship. You can either use one of our existing conversation templates, or create your own. -
49
Cogmento CRM
FreeCRM.com
$2 per user per monthCogmento offers free CRM, a cloud-based solution that automates sales force automation and customer relationship management. The world's best CRM software helps you convert leads into customers faster. You can quickly grow your customer base, find new customers, and close more deals from anywhere. You can quickly follow up with leads and identify key contacts. All details of sales are displayed in a customizable, comfortable view at the touch of one button. You can manage your pipeline and increase your sales team's efficiency. Every customer is supported on every channel. Personalize customer service, speed up cases, and provide support wherever you are. To help customers quickly, organize all your support channels and customer information onto a single page. This will allow you to route questions to the right agent and assign work based on expertise and availability. Engage your clients and build relationships. Personalize your email marketing and engage with influential social network marketing. -
50
Simpleview CRM
Simpleview
Simpleview CRM is designed specifically for destination marketing organisations. It allows you to manage your destination from one place. Simpleview CRM helps you maximize every opportunity for your destination. From managing partner relationships to marketing automation to managing meetings and events sales to collaborating with other departments, Simpleview will help. Our industry-specific CRM system is the first of its kind and is used by more destinations than any platform. Our web-based Simpleview® CRM, which is integrated with over 20 programs, offers a customizable interface and unlimited support. It serves more than 500 clients around the world.