Thunderhead ONE Engagement Hub Description
ONE is a layer of technology that unifies all interactions and organizational silos and learns, understands, and orchestrates customer conversations. ONE can monitor customer activity across all channels and touchpoints - digital, call center, in-store - to create an omnichannel view. Customer-driven journeys are key to providing personalized experiences and long-lasting customer engagement. ONE unifies customer journeys across all channels and touchpoints, harnessing intent to create value with every interaction. Elegant, real-time visualizations give you a complete view of customer journeys. ONE's AI-powered analytics gives you deep, relevant, and timely insights by listening across all customer touchpoints. This allows you to listen better and understand more to make informed decisions. ONE was built from the ground up to be a unifying layer that connects disparate systems and silos.
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Integrations
No Integrations at this time
Company Details
Company:
Thunderhead
Headquarters:
United Kingdom
Website:
www.thunderhead.com
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Webinars
Customer Support
Online
Thunderhead ONE Engagement Hub Features and Options
Customer Engagement Software
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
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