Alternatives to Worksmart

Predict360, by 360factors, is a risk and compliance management and intelligence platform that automates workflows and enhances reporting for banks, credit unions, financial services organizations, and insurance companies. The SaaS platform integrates regulations and obligations, compliance management, risks, controls, KRIs, audits and assessments, policies and procedures, and training in a single cloud-based SaaS platform and delivers robust analytics and insights that empower customers to predict risks and streamline compliance. Happy with your current GRC but lacking a true analytics and BI tool for intuitive executive and Board reports? Ask about Lumify360 from 360factors - a predictive analytics platform that can work alongside any GRC. Keep your process management workflows intact while providing stakeholders with the timely reports and dashboards they need.

It is difficult to make data available and actionable when a manufacturing site has many processes. As operations grow, it is becoming more difficult to comply with safety, quality, and environmental regulations. Manufacturing is built on predictability and reliability. Manufacturing by nature is all in the execution of established processes. TenForce was built from the feedback of our clients to map the operational reality in a plant.

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Qualityze EQMS Suite is a next-generation Enterprise Quality Management Software. It is specifically designed for businesses to efficiently manage their quality processes, customer expectations and compliance requirements. It helps them address operational challenges so they can achieve excellence in terms of quality, safety and reliability. It comes with pre-defined templates for controlled documents, audit checklists, regulatory forms, material compliance reports and many more. Qualityze EQMS Suite is a set of 14 integrated modules that help create a closed-loop system to manage end-to-end quality from anywhere. Our range of smarter quality solutions is built on the Salesforce.com technology platform. These modules are Nonconformance Management, CAPA Management, Document Management, Change Management, Audit Management, Training Management, Supplier Quality Management, Inspection Management, Customer Complaints Management, Material Compliance Management, Forms Management, Permit Management, Calibration Management, and Maintenance Management, Forms Management and Field Safety Management. Our Quality Management solutions help create a culture of quality and continuous improvements by proactively mitigating quality issues.

Dot Compliance offers the industry's first ready to use Quality Management Solution powered by the Salesforce.com platform. The Dot Compliance solution includes an extensive set of off-the-shelf ready eQMS and compliance pre-configured processes, enabling customers to deploy quickly and cost effectively. Dot Compliance ready to use solutions include full project validation services and product validation packages. Dot Compliance offers the industry’s most cost-effective quality and compliance management solution available, allowing users to quickly deploy flexible and scalable solutions. Automate core quality processes such as Document Management, Training Management, CAPA, Audits, Customer Complaints, Change Management, Supplier Quality, and more. Our solution is fully configurable and offers seamless integration abilities, with easy adaptation and implementation of customer’s specific requirements.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Issuetrak makes it easier to resolve your team's or customers' problems faster and more efficiently. Issuetrak is a versatile business process management solution that can help you improve your performance through powerful ticketing resolution. It includes help desk operations, customer support, complaint management, change management, asset management, and more! Issuetrak includes all the tools you need for your team, including workflow automation, detailed reporting, custom forms, alerts, and a knowledge base.

Everest by Lynk Software, Inc., is a cloud-based complaint management and quality control software solution that supports large and mid-sized organizations in a variety industries. Everest is highly customizable and simple to use. It helps organizations improve service quality and customer loyalty by ensuring that every issue or concern is handled efficiently and promptly. Everest users can receive customer queries and complaints via various channels, including phone, email and mobile apps, remote call centers, and the company website.

Natively built and operated on the Salesforce platform, QHSE is the fastest growing Enterprise Quality, Health and Safety Management System. Unified QHSE solutions combine EQMS with EHS to help customers of all sizes deliver high quality products and services in a safe and sustainable manner. They reduce risk, inefficiencies, and inefficiencies, while protecting their customers, employees, and brand.

Resolve Enterprise can transform your case and complaint management. Our software allows you to manage your business processes from simple incidents and complaints to complex cases and investigations. Resolve Enterprise allows you to track and search every complaint or case interaction using simple dashboards and reporting. Resolve Enterprise helps you manage a complaint or case throughout its entire life cycle. From logging the case to assign tasks, managing deadlines, updating and communicating with correspondence, all the way to resolution, reporting and analysis.

It can seem like a never-ending series of tradeoffs to bring breakthrough products to market within highly regulated industries. MasterControl's GxP software simplifies workflows, so you don't have to compromise quality for cost or innovation with regulation. Complete and connected meets flexible and fast. MasterControl Quality Excellence transforms quality data and processes to a competitive edge. Modern software is the first step in modernizing your manufacturing operations. MasterControl Manufacturing Excellence, from work orders to production records (EBR/eDHR), to logbooks and work instructions, is the easiest way to digitalize manufacturing.

A web-based software suite for medical device companies that automates their processes and simplifies regulatory compliance. Modules include Audit Management, CAPA and Complaint Handling. Designed from the start for ISO 13485 compliance and 21 CFR Part 11 compliance.

The AssurX platform is a powerful software platform for enterprise quality management (EQMS) and regulatory compliance to reliably communicate and coordinate information, documentation, and activities. AssurX allows regulated businesses to quickly identify and control quality issues and risk exposure to avoid quality or noncompliance problems while improving workflow. AssurX QMS software is uniquely configurable to fit any established or dynamic business requirements. The system creates an electronic workflow of tasks, alerts, escalations, and approvals that can be automated to the desired level, mapping precisely to real-world operations. No other system is easier to deploy, configure, and modify. AssurX solutions integrate seamlessly to create a connected quality system. Solutions include audit management, corrective actions, training management, compliant management, document management, change control, risk management, EHS incident management, and more.

Civica Complaints Management is an enterprise complaint management software, powered by the iCasework platform. A cloud-based and user-friendly interface allows users to manage, capture, and learn from customer complaints, inquires, and feedback across your entire enterprise network. Civica Complaints Management is highly configurable and can be tailored to meet your organization's complaints management needs. This will improve service levels, comply with regulations, and enhance the customer experience.

More than 80% top financial services firms trust the most comprehensive compliance management system in the industry. The only unified solution that manages the full lifecycle for agent and advisor onboarding, compliance and delivering a seamless experience to your distribution partners. Manage the requirements of FINRA, SEC and state DOI regulators, as well as other financial services regulators. Advertising Review, Conflicts Of Interest, Branch Audits, and more. You will learn how to comply with regulatory changes and demonstrate compliance, as well as manage the impact on your firm’s policies and procedures. RegEd is the leading provider of Compliance Training, Annual Compliance Programs and Product Training. Each year, RegEd provides more than 1 million CE courses and certificates.

Causia®, gives you total control and visibility over all complaints and remediation cases through one integrated solution. Different industries are not created equal. We know that industry-specific software can help you do your job better. That's why we have several editions of our complaints management software. There are many industries. We know that specific software can make your job easier, so we have several editions of our complaints management software. Causia®, has hundreds of Remediation and Complaint implementations all over the globe with thousands of satisfied users. Our products have enabled our customers to process millions of complaints efficiently and extract valuable insights that can be used to make real improvements. Salesforce software powers industry-specific complaints, quality and compliance software.

Compliance Star is an online compliance software that provides the right tools to manage risk and monitor performance. Compliance Star allows remote management of FCA Authorised Firms, its operating Units/Agents and their operations via real-time data collection. It also provides reporting and reporting. Compliance Star, a technology-enabled compliance platform, facilitates compliance management, workflows and monitoring of firms authorized by the Financial Conduct Authority. Compliance Star is built on a calendar-based task management system that is 'fail safe'. This system allows for manual and automatic task setting, notifies actions, populates deadlines in a calendar, issues reminders, and monitors for completion. Leading regulatory networks are currently using the platform to reduce compliance burden. It allows for complete tracking of internal regulatory processes. It allows for single-point data access and the ability to generate FCA-required reports.

A simplified 360-degree view of your customer will simplify your agent workflow and improve customer interaction. Our AI-powered agent assistance will speed up the resolution of issues and reduce hold times. Smart actions and contact center automation will eliminate repetition. Smart consult collaboration allows you to troubleshoot and to share screens. With Customer sentiment, you can see what customers think in real-time. Reduce response times and reduce the number of screens by using one, unified tool. Quick-access KPI, feedback, and training data allows you to monitor service levels and evaluate performance. Integrating multiple data sources allows you to spot patterns, improve productivity, and make informed decisions. Monitoring built-in quality assurance dashboards to improve agents, teams, or organizations.

Aptean Respond, a world-class complaint and case management platform, supports all roles in your customer service team. This includes front-line agents, case managers, team leaders, and executives. Respond's intuitive dashboards and process-driven tools allow your team to quickly resolve cases, manage workloads, access key data, and generate actionable insights. This is all in a way your CRM cannot manage. All the information you need is available in one place with Respond. It allows your team to manage all aspects of customer case management, streamline communication between departments, identify root causes, and dive into case analytics from one platform. Respond's industry-specific templates, reporting tools and templates help you comply with regulatory requirements. Respond offers interactive, customizable dashboards that can easily be configured to display the data required by different user roles.

Show your clients that you are serious about their reputation. Show government agencies that your proactive approach to problems and complaints is a hallmark of your agency. Your employees should be proud of your commitment to ensuring that every client is treated with the highest standards. Your commitment to compliance shows that you care about delivering excellence every time. CastIMS is the best way to show that. CastIMS will do more than ensure you have reliable, fully-developed software. We'll also make sure that you have the personal service and experience you deserve. Compliance Requests are used to respond to consumer complaints. They also provide a reference for all correspondence, including the nature and number of complaints. Training reports are used to identify training needs and provide proof that all training has been completed.

Software that enables businesses of all sizes to deliver WOWing customer experiences is affordable, flexible, and easy-to-use. Wowdesk automates the recording, tracking, and life-cycle of customer service inquiries, and streamlines the resolution process. Wowdesk combines all customer requests from multiple channels into a single platform. Wowdesk automates your complaint management processes to meet regulatory and compliance requirements, ensure customer happiness, prevent recurring issues, and track and manage customer complaints more effectively. Dashboards and powerful reporting tools provide meaningful metrics for measuring performance, customer satisfaction, return on investment, and performance.

Effex offers a unique solution to environmental safety and health challenges. This includes regulatory compliance, corporate sustainability towards environmental protection, accident avoidance and response, standardization of processes and standardization. Our EHS solution uses the most advanced software technologies. Our EHS Management System is affordable and can be customized to meet specific industry requirements and customer needs. Construction has one of the highest fatality rates among all industries. To prevent more deaths and long-term injuries, it is essential to manage safety and health properly. Our priority is to set high benchmarks in tracking and training, document management, and document management in order to keep employees safe in high-risk environments. EffexEHS (Software as a Service) is a software application that helps businesses and EHS professionals meet today's Environment, Health and Safety challenges.

Food Safety Software allows for cost-effective transformation in food safety, NPD and customer complaints, as well as supply chain transparency. Our food safety software includes VACCP/TACCP and horizon scanning to help you save time and complete consistent, auditable risk assessment of suppliers and products. You will never be audited in non-conformance and you can be audit-ready 24 hours a day. Transform specification management for raw materials and finished products, and answer customer queries instantly. Automate supplier quality monitoring and internal non-conformance management using automated workflows. This will ensure that non-conformances are promptly closed. Our team will manage all complaints using market-leading software. This will save you time, money, and improve customer service. You can launch new products faster and better together, while still meeting all safety, legality, and profitability requirements.

House-on-the-Hill Software was created to support you and those who matter. We offer four interchangeable solutions: IT Service Management (FOI & Case Management), Facilities Management, Customer Service, and Customer Service. Our software is flexible, affordable, and designed with you in mind. These solutions are available in the Cloud and on-site with Out-of-the Box House-on the-Hill Software. Choose the solution that best suits your company. A modern ITIL-driven service desk is available with a wide range of tools, automated workflows, and a self-service portal. This paperless solution will help your team to manage new requests that are submitted via the portal or email. These cases can then be categorized and assigned to types and workflows. Your sales team can provide excellent customer service. To continuously improve your service, make data-driven decisions using reports and KPIs.

CAQ.Net software solutions are in action all around the globe wherever it is important to ensure the quality, safety, and functionality of products and services. Whether strategic quality management or operational quality assurance – thanks to its high degree of automation and uniform data structure, CAQ.Net facilitates effective process management, proactive failure prevention, and a company-wide quality mindset.

Facilitating collaboration, secure information sharing, business process efficiency gains for law enforcement agencies around the world. Equiniti Hazell Carr's extensive expertise in remediation resourcing, outsourcing and complaint management has enabled us to create a complete solution for all aspects of complaint management. We can provide a flexible and robust complaint handling platform that can be customized to meet your operational and individual needs. Additionally, we can offer skilled technical resourcing or outsourcing solutions. Our end-to-end solution is available for comprehensive rectification or remediation projects, allowing you to prevent escalated complaints. You can choose from a variety of components to create your customer service experience.

Lennox Hill's isoTracker Complaints management is a cloud-based solution for managing customer complaints. isoTracker Complaints management is thorough and informative. Administrators can assign individuals to investigate, determine, and identify the root cause of complaints. IsoTracker Complaints Management allows users to extract historical complaints and identify trends that can be used to preventive actions.

Claimly is an innovative software platform that simplifies and optimizes the process of managing complaints. Claimly provides tools that ensure efficiency, transparency and customer satisfaction, whether you're an organization managing customer feedback or service disputes. The following are the key features: Centralized Management: Track complaints and claims on one intuitive dashboard. Customizable Case Types: Adapt processes to your business needs for maximum effectiveness. Real-time updates: Keep stakeholders updated with automated notifications and tracking of status. Email integration: Gain insight into trends and performance for continuous improvement. Simple Navigation: Your team will be up and running quickly with the user-friendly interface. Claimly was designed for businesses who prioritize accountability, responsiveness and customer trust. Claimly makes complaint and claim management seamless.

Serviere simplifies the process of service requests by improving communication and streamlining the process. Engineers and managers can collect, analyze and respond in real-time. Customers can track the status of their complaints. Comprehensive solution for efficient service administration.

NABD is a flexible, scalable, and user-friendly customer service and complaint handling platform that aims at providing the best omnichannel customer support services. NABD assists in the transformation of customer support teams into customer success engines, resulting in customer satisfaction. NABD can be deployed on-premise or as a SaaS solution for all business verticals. NABD System is transforming customer service with its future-oriented technology.

Workpro does everything you need, and nothing you don’t. This is case management as it should be. Integrate with web forms, social media and company systems. Create, edit and save correspondence without leaving the case. All in an intuitive system trusted by some of the UK’s leading organisations. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.

Your support team will be more productive if you have a contact center and all-in-one communication solution. We have the solution, whether you are at work or away. Simple to use, yet with advanced capabilities Our Collaboration tool makes it easy to solve large volumes of customer queries. Agents can stay connected and reach other agents or external experts to get additional advice on more complicated queries. You can customize, access, and build your FAQs in the way that you want. A centralized information center can help your support team reduce the time it takes to find answers. Managers can create a pre-defined and customizable analytics dashboard to help them work with all data reports and convert it into information that will support their business decisions.

This tool allows the organization to manage all service request, not just the IT department. The ability to link service requests allows for inter-department communication about a specific service request. Customer care takes care of all complaints and service requests from customers. Asset management encompasses all aspects of assets' lifecycle, including IT assets as well as other assets within the organization. Tasks and projects cover the task management of each employee as well as the management of projects. Forms allow the organization to conduct surveys or polls within its organization in order to make the right decision. Active directory authentication allows users to be integrated to the application. To be notified of every update within an organisation, you don't need to log in. Every important detail is displayed on the Notification screen.

These responsive questionnaires are designed to deliver a personalized experience on desktop and mobile. Unstructured survey text provides customers with powerful feedback. Text Analysis Tool uses Artificial Intelligence to automatically analyze these feedbacks. This allows you to understand the most important points of the journey. Automated customer journey alerts via email or SMS will help you engage customers, employees, and managers and increase customer response times. Close the Loop Chat allows you to respond to customer satisfaction survey responses in real time. This feature allows the company and customer to interact through a chat on the platform. The customer also receives feedback via email as well as in a conversation.

Use your key metrics and data from sales and marketing, accounting, human resource management, project management, manufacturing, and purchasing to make important decisions. Stakeholder feedback is used to understand the "what and "why" of all your data with AI. Get supported insights and drive business improvements. Artificial intelligence automates the collection, storage, visualization, and consolidation of key figures, data, and feedback. AI will generate tailored recommendations for your company's actions. Data-based decisions that will help you reach your business goals. Industrytics allows you to continuously collect data and connect key figures through interfaces with your software applications (ERP CRM, accounting systems and time management software, Excel spreadsheets etc.). You can also receive feedback via automated feedback surveys.

EasyForm is the most reliable and efficient field service management platform. Platform can be used for complex field service apps for data collection. No programming is required. It is simple to create forms for collecting data that have complex functionality such as GPS, barcodes, digital signatures, etc. The workflow engine allows you to customize the building process according to your organization's needs. Report builder can be used to create Excel and PDF reports. You can create bar charts, pai charts, and dash boards. For the management of processes, alerts and schedules can be created. Location intelligence increases productivity and ensures customers visit sites/customers. We know that every company has its reporting requirements and these requirements change in dynamic business environments. No need to write code for every new reporting requirement. Drag and drop interface of EasyForm allows you to create your own forms. It takes just a few clicks to create a new form. You can customize the app with your logo, and choose your skin color.

Low-code allows you to optimize and automate your processes without having to write a single line of code. LEAP's functional building blocks allow you to create flexible and custom applications that can automate your processes. You can adapt your processes to one our pre-configured industry solutions. Our analysts can create your LEAP solution in days. They can even demonstrate it to you so that you can actually see it in action. Your solution can be built in weeks instead of months by combining functional building blocks. This will give you a high-quality solution at a lower cost and risk. A wide range of features and functions can provide the results you require, allowing you to choose the right solution for your company. You pay for usage and not users. You only pay for what you actually use, and not what you do. Activity-based licensing is better than user-based licensing. Setup costs are kept to an absolute minimum.

Transform the way you meet your regulatory and compliance reporting obligations. We are a team made up of regulatory experts, data engineers, and technology developers who are focused on improving the quality of data and finding new solutions for complex regulatory challenges. Our award-winning solutions help clients in the financial services sector, from boutique asset managers to tier-one banking, meet regulators' demands. Get accurate, complete and timely regulatory reports. Search, share and manage regulations on a single digital platform. Automated reporting and monitoring of shareholding disclosure. A holistic approach to managing market abuse and misconduct. Automated research management reduces regulatory risk. Accredited training on a variety of regulatory reporting regimes. We are regulatory and information specialists on a quest to revolutionize how people work with compliance.

We want all of our customers to have a great start with all our products. DPO Advisor has a new initiative called "Get Started". We invite all customers to join us for a "Get Started" meeting. The meeting will focus on DPO Advisor and how to get started. The meeting will be held online on the last Thursday in each month at 10:11. These meetings are intended for new users of DPO Advisor and users who have not yet made significant progress with DPO Advisor. However, everyone is welcome to attend. We want to eliminate bureaucracy, free up human resources, and allow time and energy to be used where it can generate momentum and results. This is done by creating user-friendly software solutions that make long forms and spreadsheets unnecessary, and make law an understandable language. We create the DPO Advisor and similar products that make it easy and clear to achieve security.

Compliance Aspekte has 30 years of IT experience and can help you create, integrate, support, and maintain modern digital solutions for business. This comprehensive platform allows you to quickly and easily review all of your industrial facilities. Cloud-based solution that allows businesses to use data-driven insights to plan their budgets. It's a customizable solution that allows remote collaboration and unites communications through a single, secure hub. Transparent and personal productivity metrics increase employee engagement. Access to work-related data anywhere and on any device. Access control and data protection for sensitive data. Smart automation of repetitive inspection tasks. Streamlined compliance management and risk management. A new approach to managing your IT environment. Delegate your IT operations to Compliance Aspekte, a Microsoft and AWS certified managed service provider.

Customers can make purchases online or in your brick and mortar store. They can also chat online or over the phone. Field service technicians perform onsite services and fill out a questionnaire. A student completes a class. A survey is completed online, on paper, or on mobile devices by your customer or employee. Once completed, the responses update the ActionTracker™, based on their score or response, assign a manager, notify key stakeholders via email, and so forth. ActionTracker™, which tracks all customer/employee communications, captures resolution activities including attachments, takes notes into the Action Item and schedules meetings through Microsoft Outlook integration, will effectively keep track of all communications. To track the life cycle, create status codes. Keep updating your open action items until they become complete. Once they are marked as complete, they cannot be modified. For a complete audit trail, each activity is date/time stamped and signed by the user.

Case IQ makes it easy to manage HR, fraud, compliance investigations, and more from start to finish with i-Sight. i-Sight is a cloud-based solution that helps organizations manage their investigations and analyze the results. The top features include workflow alerts, case review, collaboration, trend reporting, case assignment, and workflow alerts.

Founded in 2011, Cyfeon is a company headquartered in the United States that creates software called Cyfeon. Cyfeon offers training via live online and in person sessions. Cyfeon is a type of complaint management software, and provides features like case management, complaint classification, corrective actions (CAPA), customer complaint tracking, feedback management, forms management, issue tracking, self service portal, and survey management. The Cyfeon software product is SaaS and Windows software. Cyfeon includes online and phone support support. Some competitors to Cyfeon include AssurX, Aptean Respond, and CAQ.Net.

HappyFox, a cloud-based Customer Service management software, is designed to give customers the edge they need. HappyFox is mobile-ready, customizable, and offers the ability to seamlessly integrate with third-party apps. This is how a 'best of breed' software should look.

Business Bits is an ERP software that is cloud-based and specifically designed for MSME units. It is simple to use, easy to customize, and has many notification options. Customers can choose the functionality they want to use to control their costs. We only charge for what you actually use.

Your All-in One Platform for Customer-Centric Digital Transformation Emojot’s all-in one platform allows you to unleash the full potential of your customer-centric strategy by streamlining processes, saving money, and improving the customer experience. Emojot’s tailored solutions support customers throughout their entire lifecycle, from attracting new prospects to nurturing customer loyalty. This allows for unparalleled success in a customer-driven environment. - Improve Customer Experience - Collect feedback in real-time, enabling corrective action for improved satisfaction and loyalty - Enhance online reputation: Manage your online reputation by gaining insights from customer feedback on various review platforms - Maximize revenue: Increase revenue by improving retention, identifying upsells, and advocating. - Streamline operations: Streamline processes, reduce errors, and boost efficiency, productivity, profitability.

Enhance the guest experience, staff productivity and communications, as well as revenue. A powerful and intuitive integrated suite of web- and mobile-based service automation and maintenance tools for resorts, cruise lines, hotels, and other property owners. This allows them to improve their spaces, assets and maintenance, communications, guest service levels, and their spaces. IssuTrax™, a flexible issue tracking and maintenance management software solution, enhances productivity, collaboration, accountability, and provides the tools and framework required to provide the best customer service. IssuTrax connects people, locations, and resources in an integrated system that allows for real time collaboration. It also provides a framework for creating, tracking, and managing guest service orders, safety and environmental issues, and other tasks.

HelpDesk will help you improve your customer service. It makes it easy to manage customer messages. To simplify your support tasks, organize all your tickets in one simple-to-use system. Friendly customer service will increase brand loyalty. To build stronger relationships with customers, send contextual and personalized messages. HelpDesk's features can help you save time. HelpDesk's built-in tools make it easy to solve tickets and speed up your response time. Collaborate with your colleagues. HelpDesk allows you to communicate with your team from within the app. To gain more insight, analyze feedback. To learn more about your customers' needs, let them rate your responses. Work on desktop, mobile. Web-based HelpDesk app works in a browser. Support your customers from any device. For 14 days, you can try HelpDesk free of charge.

GoDesk makes it easy to give your customers the answers they need, faster than ever. Ideal email support tool for startups or SMEs.