Alternatives to Watchman Monitoring

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

ConnectWise Automate makes it easy to solve IT problems at lightning speed. ConnectWise Automate is a robust platform for remote monitoring and management (RMM). It helps IT teams increase their effectiveness. It allows teams to identify all devices and users that require proactive monitoring, remove delivery roadblocks and support more endpoints without adding to their workloads.

Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.

JDisc Discovery is a powerful IT asset management and network discovery tool, designed to provide organizations with clear, real-time insights into their entire IT environment. By automatically scanning the network, it identifies and catalogs devices, from physical servers and workstations to virtual machines and network appliances, giving users a detailed inventory of their assets. The tool captures essential data such as hardware specifications, installed software, system configurations, and interdependencies among devices. A key advantage of JDisc Discovery is its agentless architecture. Rather than requiring installation on each device, it uses multiple protocols (like SNMP, SSH, WMI) to gather information, ensuring quick deployment and compatibility across various operating systems, including Windows, Linux, and Unix. This makes it ideal for diverse and dynamic IT ecosystems, enabling efficient and non-intrusive data collection.

OpManager is the ideal end-to-end network monitoring tool for your organization's network. With OpManager, you can keep a close eye on health, performance, and availability levels of all network devices. This includes monitoring switches, routers, LANs, WLCs, IP addresses and firewalls. Insights into your hardware health and performance; monitor CPU, memory, temperature, disk usage, and more to improve efficiency. Seamlessly manage faults and alerts with instant notifications and detailed logs. Streamlined workflows facilitate easy set-up to execute quick diagnosis and corrective measures. The solution also comes with powerful visualization tools such as business views, 3d data center views, topology maps, heat maps, and customizable dashboards. Get proactive in capacity planning and decision-making with over 250 predefined reports covering all important metrics and areas in your network. Overall, OpManager's detailed management capabilities make it the ideal solution for IT administrators to achieve network resiliency and efficiency.

Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.

The leading enterprise cloud native remote support platform embedded in ServiceNow Salesforce Tanium and more. Empower your IT Help Desk team and Contact Center to resolve 32% of issues on the first call. Agents can launch with a single click and multi-channel support. No downloads are required. ScreenMeet, which is browser-based, can be embedded into your existing CRM and ITSM. Your IT Help Desk and Contact Center will connect in seconds thanks to our global cloud infrastructure with low latency. Authentication in platforms like Salesforce or ServiceNow ensures that credentials adhere to strict internal password policies. It's also configurable so you can store data in the cloud in specific geographies. Enterprise-grade security -Built using Amazon Web Services (AWS), a leading cloud solution Data transmission: TLS/DTLS 1.2+ and AES-256 bit encryption -Authentication via Salesforce & ServiceNow to add security -Store data on your preferred cloud

GoToResolve is a refreshingly simple IT support tool that adapts to the way your team works today. Our all-in-one IT platform will help you support your workforce from anywhere. All your IT needs are covered with our all-in-one platform. It's as simple as speaking to someone. Agents and employees can get more done with time-optimizing features such as unattended access, multi-session handling, and multi-session management. Systems are protected while businesses run smoothly. Remote access, support and ticketing are all possible together. Remote and in-house teams can access GoTo Resolve more easily. You can speed up resolutions by using a frictionless, fast join flow. All the tools agents need to resolve problems are available right there. - In-session system diagnostics - Reboot/reconnect - Admin mode - File transfer - Multi-session handling - and many more

AimBetter's RTPS: Real-Time Problem-Solving platform shortens the time for smooth IT Systems operations. AimBetter has successfully improved our clients’ systems security and performance, immediately identifying IT Systems issues like security breaches, cyber violations, data loss, code errors, database performance, database optimization, and more… Through 24/7 automatic analysis, AimBetter pinpoints in real time the root cause of IT systems issues in core systems such as SAP Business One, MSSQL, and Oracle, on-premise and cloud. 100% SaaS with all-inclusive pricing, 5-minute installation, doesn't load the analyzed servers. AimBetter Features: SAAS Cloud-based - Does not load the client’s system Web browser & Mobile app - Monitor from anywhere Real-time 24/7 analysis – Alerts before the problem is felt by users or affects the company’s performance Proprietary AI – Artificial Intelligence developed by DBA experts Holistic view - Overview of the whole IT System environment Deep insight - Drill into the details Security and Data protection - Enables detection of different security threats and their exact source in a short time, adding to the company’s protection tools.

Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs

Thinfinity Remote Desktop allows you to securely deliver your Windows applications and desktops to any device with an HTML5 browser, no matter if they are hosted on the cloud, installed on-premises, or on hybrid architectures. Build a flexible infrastructure mixing browser access to VDI, VMs, RemoteApps, and Unix machines. The virtualization capabilities of Thinfinity Remote Desktop let you create virtual environments in just a few simple steps. It works seamlessly with Hypervisors Like Microsoft Hyper-V, VM-Ware, or VirtualBox. Runs natively on public clouds like AWS or Azure. Authenticate users with Windows or Azure AD and enforce policies by groups, users, or devices. Use Oauth2 to set a Single-Sign-On (SSO) scheme with the most popular identity platforms in the market, or use protocols like SAML or RADIUS to create a 2FA experience.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

Simple configuration interface for Nagios or Naemon. Monitoring solution for corporations and SME Monitor and manage all your servers, applications, and systems in one place, from large data centers to critical IT service providers. openITCOCKPIT provides transparency and comprehensive monitoring of your entire IT environment. Its modular design allows for reporting, event correlation, and clustering capabilities all within an intuitive web interface. Experienced administrators can save time by using the service templates and host templates. This will allow them to spend more time on other areas. It is easy to connect external systems using the REST API. OpenITCOCKPIT eliminates the traditional division between configuration and monitoring. After exporting the configuration, users can instantly see the status of monitored hosts and services in Naemon/Nagios and edit them.

Website monitoring software that is simple and easy to use. Alerts and real-time status updates for critical web applications and services. Spiceworks is used by thousands of businesses to keep them informed about the status of web applications and services. Spiceworks Connectivity Dashboard is easy to set up. You can install the monitoring agent on any server or workstation, and configure the URLs to start monitoring. Real-time insights are available to spot slow network connections or overwhelmed applications, hosted in your datacenter or in the cloud. This is before they crash or users begin calling. Coming Soon! Email alerts for business critical web applications. Get real-time status for critical apps and devices. You will always have the most up-to-date monitoring information without all the noise. A single, simple-to-use dashboard lets you keep an eye on everything in your realm.

MPA Tools simplifies and improves IT administration tasks, reducing time required to resolve problems for Helpdesk, IT Professionals and System Administrators. It is a modern application that assists IT professionals in managing their infrastructure with greater efficiency. MPA Tools features allow system administrators to perform various operations and manage systems in an SCCM or SCOM, Intune environment, Active Directory, Azure AD environment, Active Directory, Intune environment, Active Directory, Active Directory, and/or SCOM environment. MPA Tools' intelligent background aids administrators in maintaining devices securely and healthily. MPA Tools can be downloaded and installed at any time without the need to sign up or install. These are some of the key benefits: Remote Workstation Management Remote Server Management SCCM Client Management and Support Intune Devices Management Manage devices in Active Directory Multi-Computer

Alloy Discovery allows IT professionals to audit and discover networked and isolated computers on a daily basis or on demand. It gathers information about OS, installed programs and service packs, running services, hardware configuration, CPU, memory and bios, as well as other details. Key Features & Benefits - Collects software and hardware inventory information - Remote audit agents can be removed by On Demand Audit. - Modern UI with dynamic grouping, based on custom criteria - Supports scheduled audit via login, on-demand audit, and portable audit Supports audit via email - Produces flexible and comprehensive reports

Dashboards can be used to monitor service health, troubleshoot alarms, and conduct root cause analysis. Reduce MTTR by integrating ITSM and orchestration tools with real-time event correlation and automated incident prioritization. Advanced analytics such as adaptive thresholding, predictive health scores and anomaly detection can be used to monitor KPI data and prevent problems up to 30 minutes before they occur. Pre-built dashboards allow you to monitor performance and visually correlate services with the underlying infrastructure. Side-by-side comparisons of multiple services can be used to identify root causes. Machine learning algorithms and historical service scores can be used to predict future incidents. You can automatically update your rules using adaptive thresholding or anomaly detection based on historical and observed behavior. This will ensure that your alerts never go out of date.

You are in this business to make money and provide exceptional IT service. Too often, help desk software can eat into profits by tying up engineers in overhead. N-able MSPManager™, breaks this pattern by allowing you to capture the essential elements you need without getting bogged down in minutia. MSP Manager allows you to provide value that keeps clients happy. All of your customer information is accessible from one IT service management software. Your own customer portal makes it easy for customers. With clear dashboards and reports, you can keep track of the health of your business. Our MSP Manager mobile app helps you quickly solve problems. Simple scheduling makes logistics easy. Quick ticketing allows you to get back to work and captures the essentials. Your business will be affected by every minute an engineer spends on a ticket adding unnecessary details. These costs can add up over time.

Symantec Ghost Solution Suite is an award winning software solution for imaging, deploying, and managing desktops, laptops and tablets, as well as servers. You can quickly and easily migrate to the most recent operating systems, create custom configurations, and deploy software across all platforms and operating system. There are many things to take into consideration when migrating Windows. Our 123 million sensors monitor thousands of threat events per minute from 157 countries and block over 142 million threats every day. You can use intel from the largest civilian threat network worldwide to your advantage. GSS Agent (DAgent and ADLAgent),: GSS agents require network connectivity and at minimum 10 MB of disk space. Other system requirements are identical to the host operating system.

Anakage End User Support Automation Platform for IT Service Desk offers multi-pronged approach to reduce support tickets from source, proactive resolution of tickets prior to user notices it and maintain compliance. It also automates high volume processes. Our Cobots empower users to solve their application and machine-related problems by themselves. Our Cobots can be programmed to behave like intelligent agents. Agents can monitor endpoints and keep an eye on them, and take proactive actions. Our Cobots can be deployed on the endpoints that are needed to resolve issues before the user notices. The complexity and size are increasing. Without the need for additional support agents, you can support a greater number of users and ensure compliance with the environment.

Patch Connect Plus is a SCCM Third Party Patch Management and Non-Microsoft Patch Solution that allows users to deploy patches to more than 250 third party applications. Patch Connect Plus allows users automate non-Microsoft patches management to protect their systems against security threats. Patch Connect Plus eliminates the need to purchase another IT solution for patch management. Patch Connect Plus provides status reports that inform users about the availability of patches for their applications.

Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.

Vityl IT & Business Monitoring goes beyond being an IT solution. It is your strategic ally to ensure your operations are uninterrupted. It monitors the technical components that support your company's operations and those of third parties. Do you have multiple monitoring solutions in your company that are not connected? This can make it difficult to see the real issues and provide a clear view of what is important. Vityl IT & Business Monitor allows you to quickly define a service and integrate all the data from your technical tools, such as infrastructure, security (SIEM), application performance, log files, help desk, CRM, etc. In just a few hours or days, you can have a complete view of the current state of your services. Vityl IT & Business Monitoring is a powerful, multiplatform solution that can replace expensive and time-consuming monitoring systems. Vityl IT & Business Monitoring is designed to be easy and quick to deploy, which allows you achieve faster results.

TechSuite is flexible in its design. Add your favorite computer repair software and customize your branding. Automate hundreds computer repair tools so they do the work for you. TechSuite creates beautiful reports that you can keep, send to CRM or give to clients. TechSuite contains all the repair tools that you need in one program. Select any number of tools and run them without interaction. Then review the detailed report. TechSuite Online Dashboard allows you to access your Reports and view the status of repairs in progress. You can also configure the Windows App. Unique and powerful malware automating will run the best tools available, saving you money and time. TechSuite can be customized with your own graphics, and you can generate polished reports branded for your clients. We've partnered up with the best vendors in the business to bring you a list of amazing tools.

PSA Software simplified Computicate makes managing IT services easy with its exclusive PSA software for MSPs. Gain greater insight, increase efficiency, and grow your profits. Automate your back-end business In just a few clicks, automate tasks such as time tracking, invoicing, following up with clients. Optimize your service delivery Complete helpdesk ticketing solution. It makes IT service delivery simple and accurate. Your bottom line will improve Never miss an incoming ticket or alert again. Maximize productivity and monitor productivity. All the tools you need for managing your MSP business successfully. Computicate PSA integrates all aspects of IT Services Management System. Exclusively for MSPs

LogMeIn Central by GoTo, a cloud-based remote monitoring solution that enables IT professionals to monitor, manage and secure their endpoint infrastructure, is 100% cloud-based. Central gives IT organizations the speed, flexibility and insight they need to increase productivity, reduce IT cost, and mitigate risk, regardless of whether you have remote employees and endpoints spread across the globe.

Deliver resilient IT services, and create experiences to help your team be more productive. AI and machine-learning can help you resolve issues faster and accelerate innovation, all using a single cloud platform. Consolidate IT tools and services to simplify your business and deliver modern IT experiences. Automate critical processes and run them on the Now Platform - a single system for action in the enterprise. Increase the productivity of your IT staff by reducing the workload. AI-assisted Intelligence helps you identify, track and resolve incidents quickly. Virtual agents that speak natural language can provide instant solutions to repetitive IT tasks. ITSM comes with powerful platform capabilities that allow you to optimize processes, create seamless customer experiences, and create new value through innovation. Transform your enterprise with a single platform.

Morphis Transformer for Cobol Automated refactoring from Mainframe and Serverless There are two options when it comes to moving workloads from mainframes to the cloud. Re-hosting is a more tactical approach that preserves the original source code almost unchanged. Refactoring: This is a more strategic option that allows new applications to be written in modern languages from legacy sources. Re-hosting may seem more appealing at first glance, as it comes with lower costs and carries less risk. Refactoring can be used in projects of similar duration, with similar risks and costs, if Refactoring has high automation. This demonstration shows how Morphis Automated refactoring can be used to migrate COBOL/CICS OLTP apps to single-page applications using JavaEE or.NET server logic. It is fully integrated with cloud native service. This approach allows us to reduce our ultimate costs.

All IT Service Requests and Tickets can be easily created, managed and resolved. All your IT service tickets and requests can be created, managed and resolved easily. Reduce the number and time it takes to resolve IT issues. Comparable solutions cost about one-third the price. With seamless VSA integration, you can resolve IT service tickets up to 40% faster. Your technicians can work seamlessly across all tools and have access to the right information whenever they need it. With a complete IT helpdesk ticketing system, you can spend less time tracking tickets and more on making customers happy. You can effectively staff and manage IT projects, and receive real-time status reports. Comprehensive project management can improve forecasting. Vorex Service Desk dashboard gives real-time information about the status and progress of tickets. You can quickly create custom reports and gain insight to help you make the right business decisions.

Hackers can exploit password reset tickets at the service desk. The service desk agent must verify that the caller is the account owner before issuing a new password. Secure Service Desk allows organizations to ensure user verification at the service desk. This tool can be used to reduce your vulnerability to social engineering and support your IT security infrastructure. Active Directory static data is often used for user verification at the service desk. Cybercriminals can easily access security questions such as "What's the employee ID?" in a targeted social engineering attack. Secure Service Desk allows you to verify accounts of users using Active Directory data that can be used for authentication beyond knowledge-based.

Your staff can monitor and manage your entire IT infrastructure using a single platform. The powerful ITarian platform simplifies operations, increases productivity, and makes it easier to better use IT resources. Give IT staff more management and monitoring capabilities. Integrating roles, functions, toolsets and functions between them will increase IT productivity. Proactive detection and resolution capabilities can maximize uptime. Use custom scripts to automate your day-to-day tasks.

ONEview's powerful functionality and channel-friendly architecture allow users to access custom dashboards, reporting and automated notifications for all upcoming service renewals and warranty expirations. ONEview can be white-labeled to give your business a competitive advantage. Data security and segmentation protocols ensure that customer information is always accessible and secure. ONEview provides key benefits to the channel, allowing users to track and manage their equipment and renew service and support contracts quickly and conveniently, regardless of their position within the channel.

Level is a remote monitoring & management (RMM), solution that allows you to access your devices from anywhere in the world via your browser. You can access the most recent information about your endpoints or control them remotely with Level's low latency remote access. It takes only one line of code. Level uses encrypted peer-to-peer connections (P2P), which means that no third-party is able to access your hardware. Your team can create powerful scripts and execute them across all devices. You can also control who has access to them. Level offers a modern, innovative and efficient approach to remote monitoring.

IncidentMonitor™, an advanced and flexible ITSM system, is available. Our Canadian office developed, delivered, and supports IncidentMonitor™. Monitor 24-7 Inc. has had a strong user base in the US, Canada, and Europe since 1999. Out-of-the box functionality, features, and best practices templates such as 10 ITIL processes, customer surveys, and HR processes are all available. IncidentMonitor™, more than an ITIL support application, is also a Service Management framework that includes a Workflow Engine, Self Service Portal, and Service Catalog Designer. This, combined with a no-module approach, allows you extend your service delivery beyond the Service Desk into other areas within the organization.

Visualutions believes that it is more important who we serve than what we have created. Community Health is the foundation of America's healthcare system, providing healthcare for almost 20% of the country's population. We are proud to provide EHR software, medical billing, and other services to those who serve the most vulnerable populations in the county. Who We Serve: Community Health Patient-Centered Medical Home Federally Qualified Health Center Indian Health Center County Health Rural Health Ambulatory care At Visualutions we started working with Federally Qualified Health Centers back in 2000. We have nearly two decades of experience in providing products and services that meet their specific needs. Visualutions has added functionality and services to athenaPractice™, formerly Centricity Practice Solutions, since becoming the vendor for enhancements to athenaPractice.

ScriptRunner is a platform solution that automates and delegates PowerShell tasks. IT operations are significantly simplified by centralizing, standardizing, monitoring and controlling multiple workflows. Administrators and DevOps have the option to modify or create their own scripts from the script libraries. ScriptRunner is a powerful, all-in-one solution that PowerShell users worldwide trust. Since 2019, ScriptRunner Software GmbH is an independent subsidiary of AppSphere.

ConnectWise®, Asio™, The Platform for Top IT Solution Providers Asio™ is the platform for top IT solution providers. Asio™ will help you solve the problems caused by disjointed systems. With our security-first experience, your business will be a slim, mean ITSP machine. It boosts business operations, amplifies intelligent surveillance and automation, drives rapid innovations, and more. Asio™, you can take control of your business operations, and your bottom line. An MSP-approved selection of software can boost your business operations, including a PSA and quote and proposal automation, next generation IT documentation, and real time business intelligence. These tools are a game changer for business maturity. They offer unparalleled performance. You can increase customer satisfaction and service delivery with less effort.

Key Account Management and Advisory Platform that supports both the customer and IT provider. vCIOToolbox assists MSP's to identify technology gaps and meet the requirements of small and large businesses. This will allow you to stay ahead of cyber threats, bad actors, and cyber threats. MSP's, MSSP's, and other service providers can use our consistent, repeatable, and easy process to ensure that their customers have the right technology and that it is aligned with their business goals. Cybersecurity is complex and new threats are constantly emerging. While tools can provide protection, that is only one part of the story. Customers need a Cybersecurity Sherpa. With our GRC tools MSPs and MSSPs can conduct assessments or launch a Compliance as a Service Program to help mitigate risk. This will increase revenue for the provider. You can monitor the satisfaction and performance of your services with those who matter.

Issue Tracking, Project Management and Version Control. Help Desk, File Sync, Wikis, Chat. Product building. Software for shipping. Access to information is essential. Too often, this information is scattered through issues, commits to git, and ideas in the wiki. Planio makes it easy to organize all this information. Planio's core function is to track issues, tasks, and bugs. This allows you to configure the exact information that is being tracked for each issue. You can create powerful workflows that are based on roles and define the steps available. Planio supports agile frameworks like Scrum. Plan sprints and track progress using the Agile Kanban-style board. You can also use traditional project management techniques like the Gantt chart or milestones. This is useful if you can't manage everything using agile methods. Your team begins to produce files, prototypes, and fancy powerpoint presentations.

Small and medium-sized enterprises (SMEs) around the world can realize true freedom of choice by partnering with JumpCloud. JumpCloud centralizes the management and security of identities, access, and devices through its cloud-based open directory platform, enabling IT teams and managed service providers (MSPs) to remotely support Windows, Mac, Linux, and Android devices, manage identities natively or from their preferred HRIS or productivity suite, and provide access to hundreds of on-prem and cloud-based apps with a single, secure set of credentials. Start a 30 Day Trial of JumpCloud today to take advantage of the entire platform for free.

Automox is cloud-native and available globally. It enforces OS and third-party patch management, security configurations and custom scripting across Windows and Mac from a single console. IT and SecOps are able to quickly gain control of and share visibility over virtual, on-prem and remote endpoints without having to deploy expensive infrastructure.

TD/OMS supports IBM i Power Windows and Unix/Linux. It provides fundamental IT business process support for managing software changes, software deployment, modernization, and software development. TD/OMS allows development teams to collaborate and share information at all stages of development (Development and Test, Acceptance and Deployment). TD/OMS, a powerful software solution, incorporates all the functionalities required to support modern software development needs.

Shift Left allows you to shift incident resolution earlier in your support cycle. Allow L1, L2, field support, and L3 techs to view and take action on common user and devices support issues without having to leave the ServiceNow incident form. By removing the requirement for privileged access to disparate systems such as Active Directory and Microsoft Configuration Manager (MCM), LAPS, MBAM and others, you can increase first-call resolution. Shift Left allows your help desk to resolve issues without escalating them beyond the support desk. This includes the ability to reset passwords, unlock account, view logged in devices, and more. Diagnose and resolve more tickets in the first call without leaving ServiceNow's incident form. Save time by identifying troubleshooting procedures already completed for an issue.

The Moveworks AI platform combines conversational-AI, machine learning, and natural language understanding (NLU) with deep integrations in enterprise systems to automate the resolution of IT support problems. Our system is pre-trained so it can understand common IT support issues and enterprise language. It starts to deliver right away and keeps getting smarter over time.

KACE is an endpoint management solution that offers a single point of control for managing IT systems across the entire organization. From initial deployment to ongoing maintenance, KACE is designed to fulfill all endpoint security and deployment needs—helping businesses quickly deploy, monitor, and manage their devices using a unified inventory database. KACE improves device security with on-demand hardware and software discovery, patch management, compliance reporting, and real-time monitoring of mobile endpoints. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more. Unified Endpoint Management by KACE. Where Next Meets Now.

Stop wasting your time managing internal IT with complicated solutions that don't work. Fiwit is the best IT software you could ever imagine. Too many screens and phones? Our IT asset management solution will help you tidy up all your devices. Make your colleagues happy. Give your colleagues the IT service they need. Don't leave your internal IT issues hanging with our integrated helpdesk software. Be organized.

Ivanti Neurons, the hyperautomation platform designed for the Everywhere Workplace, can power and protect your teams. It's never been easier to deliver the power of self-healing. Imagine if you could automatically identify and fix problems before your users even notice them. Ivanti Neurons is able to do just that. It is powered by machine-learning and deep insight, allowing you to resolve issues before they slow down your productivity. You can put troubleshooting on the back burner and provide better experiences for your customers, wherever you work. Ivanti Neurons provides real-time intelligence that you can use to fuel your IT, enables devices and users to self-heal, self-secure and provides personalized self-service. Ivanti Neurons empowers your users, your team, and your business to achieve more, anywhere, anytime. Ivanti Neurons provides real-time insight that allows you to thwart threats and prevent breaches in seconds, instead of minutes.

In one step, you can create your pricing and statement-of-work. ScopeStack allows you to pick and choose features from different technology towers, making it easy to scope. No more spending hours editing grammar and word templates. ScopeStack automatically creates the scope while you select features and functions. Visually determine which projects will be more profitable and use key business metrics for auto-approval.

Alloy Navigator, an all-inclusive IT Service & Asset Management Solution, provides thoughtful solutions to your most difficult IT problems. Navigator is a powerful workflow automation engine that automatically creates meaningful relationships among the data that matters. Alloy Navigator covers a variety of IT disciplines, including Inventory & Knowledge Base Management, Help Desk, Change & Configuration Management, and ITIL-driven standards like Change & Configuration Management. It is the ideal solution for small, medium, and large businesses that want to achieve maximum productivity.