ScreenMeet
ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.
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AdRem NetCrunch
NetCrunch is a next-gen, agentless infrastructure and traffic network monitoring system designed for hybrid, multi-site, and fast changing infrastructures. It combines real-time observability with alert automation and intelligent escalation to eliminate the overhead and limitations of legacy tools like PRTG or SolarWinds. NetCrunch supports agentless monitoring of thousands of nodes from a single server-covering physical devices, virtual machines, servers, traffic flows, cloud services (AWS, Azure, GCP), SNMP, syslogs, Windows Events, IoT, telemetry, and more.
Unlike sensor-based tools, NetCrunch uses node-based licensing and policy-driven configuration to streamline monitoring, reduce costs, and eliminate sensor micromanagement. 670+ built-in monitoring packs apply instantly based on device type, ensuring consistency across the network.
NetCrunch delivers real-time, dynamic maps and dashboards that update without manual refreshes, giving users immediate visibility into issues and performance. Its smart alerting engine features root cause correlation, suppression, predictive triggers, and over 40 response actions including scripts, API calls, notifications, and integrations with Jira, Teams, Slack, Amazon SNS, MQTT, PagerDuty, and more.
Its powerful REST API makes NetCrunch perfect for flow automation, including integration with asset management, production/IoT/operations monitoring and other IT systems with ease.
Whether replacing an aging platform or modernizing enterprise observability, NetCrunch offers full-stack coverage with unmatched flexibility. Fast to deploy, simple to manage, and built to scale-NetCrunch is the smarter, faster, and future-ready monitoring system. Designed for on-prem (including air-gapped), cloud self-hosted or hybrid networks.
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Pulseway
Pulseway, a remote monitoring and management software (RMM) for IT departments and MSPs, allows you to have complete control over your entire IT environment. Pulseway is easy to use and quick-to-deploy. It ensures that IT issues are identified, monitored, and resolved as soon as possible. The platform provides complete visibility through the Pulseway dashboard, advanced automation, remote management, OS & third party patch management, network monitoring and IT automation, custom reports as well as complete command traceability, email notification, and many other features. We also offer add-ons to endpoint protection, business management (PSA), backup & disaster restoration software, and integration with top AV providers to give your IT stack the power it deserves.
Pulseway is used by over 6,000 customers around the world every day to manage their IT infrastructure. Get a 14-day free trial.
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TSplus Remote Access
TSplus Remote Access is an ideal alternative to Citrix or Microsoft RDS for remote access, remote desktop connections and web application delivery.
TSplus Remote Access:
Remote desktop access
Application delivery
Secure connection from any device or browser
Customizable web portal
No Terminal Service CALs are required
TSplus Remote access is a reliable and scalable method to web-enable any Windows Applications. TSplus's HTML5 built-in gives users seamless, intuitive access to Windows-based desktops and applications from any browser on any device. This includes PCs, Macs and Smartphones as well as Tablets. Remote Access offers a variety of connection clients and configurations. This allows you to create a secure remote environment that suits your needs and can grow with you business.
Get a free 15-day trial of any TSplus product!
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