Splunk IT Service Intelligence (ITSI) Description

Dashboards can be used to monitor service health, troubleshoot alarms, and conduct root cause analysis. Reduce MTTR by integrating ITSM and orchestration tools with real-time event correlation and automated incident prioritization. Advanced analytics such as adaptive thresholding, predictive health scores and anomaly detection can be used to monitor KPI data and prevent problems up to 30 minutes before they occur. Pre-built dashboards allow you to monitor performance and visually correlate services with the underlying infrastructure. Side-by-side comparisons of multiple services can be used to identify root causes. Machine learning algorithms and historical service scores can be used to predict future incidents. You can automatically update your rules using adaptive thresholding or anomaly detection based on historical and observed behavior. This will ensure that your alerts never go out of date.

Integrations

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Company Details

Company:
Splunk
Year Founded:
2003
Headquarters:
United States
Website:
www.splunk.com/en_us/software/it-service-intelligence.html

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Product Details

Platforms
SaaS
Type of Training
Documentation
Webinars
Customer Support
Phone Support
Online

Splunk IT Service Intelligence (ITSI) Features and Options

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

IT Alerting Software

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Splunk IT Service Intelligence (ITSI) Lists