callstats.io Description
Callstats improves customer experience, reduces agent downtime, and increases operational efficiency. One dashboard allows you to monitor and analyze voice and video communications and deliver better user experiences. Register today to monitor and analyze your WebRTC sessions. Contact center managers can use this report for evaluation of their service's performance, as it is segmented by six geographic regions. Callstats.io is used by a leading software company to optimize communication between agents and Amazon Connect. Learn more about the many benefits of WebRTC for agent communication, and practical tips to make the transition smooth. Each WebRTC session collects over 500 metrics every few minutes. Our dashboard aggregates all the data and gives an overview of service health.
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Pricing
Free Version:
Yes
Integrations
Company Details
Company:
CALLSTATS I/O
Year Founded:
2014
Headquarters:
Finland
Website:
www.callstats.io
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
Online
callstats.io Features and Options
Network Monitoring Software
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
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