Alternatives to WP Docs

Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset management, and enterprise service management, all backed by proven industry frameworks, such as ITIL. Vivantio provides flexible licensing options to meet the business requirements of the world's fastest growing organizations.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.

Vialect has been helping companies to connect people, content and capabilities for over a decade. Noodle is an All-in-One platform that provides office staff & remote teams the ability to post ideas, create content, share schedules & have video calls all within a single secure site. On Premise and Cloud hosting available.

Our best practice methodology improves your knowledge base by identifying the questions users need answers to and then creating answers that are easy for users to find and use. Your knowledge base is kept current by monitoring tickets for repeat questions. IT tickets will tell you what questions people are asking. We identify tickets that could have been avoided by self-help. These include 'how tos' and all Tier 1 incidents. To group self-helpful tickets by question, machine learning classifiers are trained to use more than 1000 ontologies. To determine FAQs, groups are ranked according to their volume. The quality of the answer chunks is checked manually and then linked to the associated FAQ. Now, the questions and answers can be added to your knowledgebase.

ProProfs Knowledge Base software is a knowledge management tool that creates highly-searchable online FAQs to improve customer service and reduce ticketing. ProProfs allows you to centralize all your files, documents, and how-to articles so they are accessible across all devices and platforms. Organizations can easily share vital information to support their sales, customer service, and support teams. It's also a great way to introduce new employees to company procedures during onboarding. ProProfs Knowledge Base increases productivity by making it simple for customers and employees to find what they are looking for wherever and whenever they need it. ProProfs Knowledge Base Software eliminates the need for repeating the same questions.

Notion is a beautiful, simple way to organize ideas and collaborate with others. Notiondesk saves you time by converting your Notion documents to a knowledge-based product for your customers. Duplicate our Notion template in your workspace to get you started. You can now use it to write articles for your help center. Customize your help centre, add custom links, and use your own domain. You now have a professional, easy-to-use customer help center that you can share with your customers. Reduce customer inquiries by providing a knowledgebase that allows customers to solve their own problems. You'll have happier customers and spend less time on customer support.

It is crucial for teams to be able to quickly access customer-related data from one place. Sense allows you to connect all your customer support platforms. All customer support data across all apps will be automatically categorized, tagged, and interconnected with Sense. A document or help article can be more than one thing. Sense will search across all services in your team and locate related discussions and resources for any type of source that you need to support your customers. Don't worry if you miss important information for customers or projects. Sense will give you your own spot that contains the information you need, mentions and emails to which you should pay attention, upcoming meetings and tasks, and many other things.

FuzeDigital is based in Seattle, Wa. and offers a cloud-based, modular software solution that makes it easy for customers, staff, members, partners, and other stakeholders to get consistent, INSIGHTFUL and prompt ANSWERS across all channels and devices. Our proprietary knowledge sharing and support platform features modules for Self Service, Assisted Help, Feedback Management, Online Community and Gamification. All stakeholders can be supported from one, fully integrated, highly customizable solution. Pay only for what you use and use our servers, platforms such as Amazon's AWS or your own servers. Take your support to the next level. To remain competitive, you must provide consistent, accurate, concise, prompt support across all channels and on any device. Recent studies show that 75% of people want it, with many using their smart phone.

InstantKB is a simple but powerful help desk that helps busy businesses streamline, deliver great customer service, and reduce costs. You can deliver amazing customer service on every support channel quickly and easily. InstantKB combines all your inbound queries from email, live chat, phone and Facebook to give you a single view that helps customers. Customers can suggest answers from their knowledge base and create support tickets to reduce inbound. Customers can search your knowledge base articles, files attachments, and user comments quickly. InstantKB can be tailored to your corporate identity or web site by working with each customer. We'll get in touch with you if you buy an InstantKB cloud or on-premise license to discuss how we can help your design.

Wannadocs was created to be a content creation platform that offers endless categories and an easy-to-use editor. Our articles have basic metrics built in so you can always identify which articles your customers require. With powerful search and multilingual support, nested articles can be enriched with unlimited depth. We value diversity! Upload your logo, change the main colour, or upload your CSS to make your product docs stand out. Intelligent search that thinks outside the box.

A great knowledge base begins with a great tool. Build a help center that is efficient in minutes and not months. Quickly setting up a knowledge base for customers allows you to provide preemptive support. This frees your team from handling critical cases and increases customer satisfaction. Manage multiple help centers using one dashboard. Find out how to create a help centre the easiest way possible. Focus on writing quality articles, rather than worrying about their layout. Content can be diverse, such as images, videos, audio files, and files. Link to other articles within your help center without leaving the editor. Automatically receive suggestions from your help centre, tailored to the current page and behavior of the user. The widget allows customers to link and open content from the help center without having to leave their current page. Maintain and organize FAQs within your help center to display easily on your website. This replaces static FAQs that are hard to update.

Terkel is a Q&A website that transforms questions into articles with expert insights. Thinkers from Google, Harvard, Airbnb, and other organizations answer questions to get their insights published on sites such as Zapier, SCORE and GoDaddy.

Hypernotes makes it easy to express your knowledge in a natural manner. It's easy to create, expand, and - perhaps most importantly - it's easy for others to understand. All your notes, tutorials and intranets, books and scripts, articles, research, and other materials have a new home. Everything is connected. Your knowledge is connected. You can easily create a semantic network with Hypernotes. The result? The result? Less text and more understanding. Your team is essential when your projects grow in size and become more successful. This is also true for knowledge bases. Hypernotes offers powerful task management features. You can share and assign writing-related tasks to your friends, family, and colleagues. The most important steps in content creation are not at your desk, but out there, in real life.

Sugester is an efficient and powerful helpdesk that can be used by your business. Long response times can cause customers to lose interest. Sugester helps you sort through all messages, assign people to each question, and monitor their resolution. It's never been easier to provide stellar customer service. Helping customers solve their own problems will cut down on the helpdesk costs. Sugester makes it easy for you to share FAQs, how-tos, and solutions to common problems. Your team may not be required to address every issue. You can save money by publishing help materials online. This will allow you to provide 24/7/365 support. A good helpdesk must monitor customer communications across all channels. Sugester ensures that no customer question is left unanswered. All information is collected and presented to your team in a single page.

Hosted knowledge base software for creating a private or public knowledge base. You can create a great support center. In minutes, you can create a beautiful FAQ and help site. Your users deserve it. HelpSite offers you... Support site with FAQs and knowledge base. It's mobile-friendly, beautiful, and searchable so customers can quickly find the answers they need. Smart contact form that automatically suggests articles as the user types. Users receive their questions faster and support agents are able to save time. An admin interface that is super easy to use to create knowledge base articles quickly and easily. Your help site can be filled with helpful information and answers to common questions. Our hosted knowledge base software handles all the rest.

Smart Knowledge Base for your agents and customers. Your LiveChat agents can also help website visitors. The Internal Widget allows you to easily access the knowledge of your team right from your LiveChat app. The public Help Center offers 24/7 support for customers via the website. A mobile-friendly, customized Help Center allows you to scale your support. Customers can search for answers on their own. Our AI will suggest articles that can be added to the chat to answer customers' questions. Just click and you're done. In minutes, you can create a public Help Center and allow customers to find answers to common questions on any device. LiveChat can connect with agents to provide them with help resources while they chat with customers. We can suggest relevant articles based upon the customer's question to speed up communication. Use customer feedback to fill in the gaps in your content. Google Analytics included.

Heroic KB allows you to create a beautiful, searchable knowledgebase in just minutes. Instant search, article analytics and user feedback, as well as email reports, are all available. Heroic Knowledge Base is a knowledge base that has been curated for you and your users. Our knowledge base has a modern design which will style your articles to make them look professional, without the need for design skills. You need to customize it. You'll find a variety of customizable options that will reflect your brand. You can easily find the answers you need with powerful search and category organization. Heroic KB provides instant answers to customers. They will appreciate the fact that they don't have to wait for you or your team to respond. Not all visitors know what they are looking for. Instant search at Heroic KB suggests suggestions as you type.

LabiKnow Knowledge Base will help you solve your customers' problems and questions 27/4. Provide outstanding customer service. The Knowledge base includes an online editor that allows you to create interactive content. You can add photos, videos, tutorials and call to action buttons. Highlight important parts and add code examples. Cross-platform on desktop and mobile devices, your customers can find answers to their questions, solutions to problems or contact you via ticket (email). Labiknow help center software allows you to personalize design to suit your brand preferences. Reduces customer support calls by up to 80% You don't have to answer frequently asked questions or copy and paste the same information into a chat ticket or chat. Your customers can help themselves. There is no need to set up complicated chatbot sequences. Users can easily search keywords and phrases using the help widget.

Talisma Knowledgebase empowers customer service staff by giving them instant access to critical information at the heart your operations. This will reduce operational costs, improve business efficiency, and grow your business. Talisma Knowledgebase allows service and support teams to continuously capture, create, refine and refine knowledge solutions as part their daily workflow. Once solutions are approved and uploaded to the knowledgebase they are immediately available for sharing across functional areas and multiple channels including email, chat, phone, and the Web. Users can easily tailor content delivery for different audiences by using content rules and branded templates for knowledge articles.

JustClip allows you to capture any type information. You can organize it however you like. You can instantly retrieve it whenever you need. Bookmarks, ideas and book notes can be saved. Files, task lists, informative articles and audio notes can also be saved. Use infinite folder hierarchy, clip group, groups, tags to organize your heart's content. To reduce clutter, stay on top. You can quickly find everything you need, even within files. You have complete control over who sees what in JustClip folders and groups. Invite collaborators to edit, add content, comment, like, and make edits. Role-based permissions allow you to manage access. Share your content clips with classmates, friends, and colleagues when you are ready.

Hudu stores, organizes, and encrypts client passwords along with the rest of your documentation. Hudu allows you connect articles and assets with strong relationships and a state of the art relationship mapper. To manage and track the progress of checklist workflows, you can set up process templates and processes. IT can be complicated, so Hudu was designed from the ground up to allow for complete customization. All files and passwords are encrypted with AES256-bit encryption on servers you control. Administrators have the option of enforcing multi-factor authentication. Users can also enable multifactor authentication. You can limit the hours employees can log into your computer to view and edit data. You can share passwords with clients easily and securely through a branded portal.

Archbee is a lightweight, flexible docs tool. Build product documentation, internal wikis, knowledge bases, API references, developer guides, changelogs, diagrams — in one app. Archbee helps your team communicate asynchronously. This makes you effective and remote-ready—one of the fastest & smartest editors ever strapped on a documentation tool. If you have a complex product or your users are developers, you need product docs. We make it mega easy to set up branded docs on your domain with all the bells and whistles.

PHPKB is a KNOWLEDGE MANAGEMENT SOFTWARE. IT enables organizations to locate, capture and share information SEAMLESSLY with customers, employees, and other stakeholders. PHPKB knowledge management software improves staff efficiency and customer satisfaction. It offers unique features such as LDAP support and open-source code. There are multiple admin levels. You can also create web-based content, manage documents, and version. This software makes it easy to publish, share, and collaborate on knowledge. PHPKB offers a world-class authoring experience that can be customized to suit the needs of small- to large-scale businesses. It is the fastest and most efficient way to share and manage knowledge base content. It can be used to share knowledge, manage white papers, user manuals and business processes, as well as publish and manage articles, whitepapers, whitepapers, user manuals, FAQs, APIs and other information.

Ask any question in natural language and receive a concise ChatGPT answer. No more time-consuming keyword searching across multiple sources, or skimming through long articles. ASK's tagless AI technology analyzes communications from customers, revealing their voice in a single sentence that shows you where to focus. We use best-in class security practices to protect your data and ensure it is in line with privacy policies. You'll be up and running within hours. No tagging, no ontologies, no content mapping. Our AI handles everything. We integrate with communication platforms, workspaces, project-management platforms, customer ticketing, knowledge bases, and more. We've got your back, no matter what you use.

Oracle Knowledge Management delivers consistent, efficient information across all channels. With its superior search capabilities, the solution speeds up issue resolution for agents in call centers and helps customers find the answers that they need to improve customer satisfaction and loyalty. You can speed up the development of information to support customers and call center agents. You can quickly create knowledge articles and other materials using an easy-to use authority tool and rich media support. Easy-to-use, point-and click custom templates allow you to create announcements and news, FAQs, guides and more. To build the best knowledge repository, you should use a wide range of content contributors. Your subject matter experts can view, comment on, or approve updates using a workflow engine that efficiently manages content creation.

This is the best place to keep your company and team content. Teamwork Spaces is an intuitive, modern content collaboration space with smart features such as required reading and live widgets. With smart document management software, an intuitive UI, inline comments for collaboration, and required reading to keep everyone involved, you can treat your most important documents as if they were worth reading. It makes it easy to find the right answers. For the way people think naturally, Teamwork Spaces is organized as a book and not as a series of folders. You can ensure that everyone within your company has one place to organize all important documentation.

Your mobile, intelligent intranet. You can share and manage knowledge, content, and applications to support teamwork, find information quickly, and collaborate seamlessly across the organization. SharePoint facilitates teamwork by providing dynamic and productive team sites that can be used by every project team, division, and department. Files, data, news and other resources can be shared. To streamline the work of your team, customize your site. You can collaborate securely and effortlessly with your team members, both within and outside of your organization, on PCs, Macs, or mobile devices. Your intranet can help you build cohesion and inform employees. You can increase organizational efficiency by sharing resources and applications on your home sites and portals. Beautiful communication sites can tell your story. Stay in the loop with personalized, targeted news via the web and the SharePoint mobile app. With powerful search and intelligent ways of finding information, you're only a click away.

Your Confluence content can be displayed on the internet as a customized help center. Confluence allows you to quickly create and customize help centers. To create a brandable and responsive help experience, you can use custom colors, images, navigation, layout, and navigation. Confluence allows you to create documentation and present it as a help centre. Use custom URLs to make the help center a part of your online presence. Web developers can create custom experiences with full theming control. You can quickly create custom sites using the included tools. Scroll Apps for Confluence allow teams to modernize the way they author and manage content. Backbone Issue Sync allows Jira users to collaborate across departments and B2B borders.

KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us. Customers love these features: - Full branding and theming control, plus private domain at all subscription levels WYSIWYG Editor and the ability to edit source HTML - Embeddable contextual widget to display your knowledge base content on your website or app Flexible Table of Contents organization, navigation Advanced Security and Restricted Access Options - All themes are mobile-responsive right out of the box - ElasticSearch-based searching functionality - Glossary with pop-over definitions and automatic highlighting

Intranet-as-a-Service combining technology and long-term support, making your investment a success. Culture is the driving force behind business. Collaboration is key to ensuring that people are connected, sharing knowledge and making each employee as productive as possible. Change is inevitable. You can track efficiency, understand usage, and support your decision-making. Drafts are just as important as finals. Organize your processes, find the right resources, and protect your intellectual property. Connect employees across capabilities, locations. You can share your knowledge with both internal and external coworkers. Find the right experience for the next project. Reinforce corporate culture. Find answers, documents, and materials. Access past projects, templates, and forms. Create repeatable processes that work for you organization. Protect intellectual property without affecting team work. Learn how employees use the Digital Workplace. Monitor collaboration within the organization. Visualize reliable and timely reports.

Almanac is the fastest ever doc editor. Negative collaboration is no longer an option. Spend your time doing, and not meeting. Be productive like the best people in the world. Work has changed. Your tools should change too. We created the doc editor that you deserve. 2020 saw the future of work come alive. It's online. It is distributed. It's distributed worldwide. Even when we return to work, it won't be the same. Change can be scary, but it can also be exciting. We have the chance to reinvent how we collaborate and work together in a way that works: More inclusive. More creative. Focused on the important things. We have redesigned the document editor so it can move as fast and efficiently as you. To increase creativity and reduce overhead. Imagine a situation where everyone is aware of the status of your work and what needs to be done next. Every stakeholder can edit and provide feedback without having to overwrite others.

OneBar is a knowledge management platform that allows your team to collect valuable information and make it accessible anywhere. OneBar allows you to easily document frequently asked questions and answer to share with colleagues. Ask questions, invite others to help, and comment on the answers all from one place. You can tag answers, assign subject matter experts, set expiration notifications, and many other features to ensure that your OneBar information is accurate and up-to-date. OneBar understands your meaning better than traditional keyword-based search engines. Have you already found the answer in Google Drive or Confluence. Send OneBar a link and we'll embed the live preview in a OneBar document. OneBar makes it easier to close deals and share the most up-to-date answers with your sales team. Reduce the time it takes to respond to customer queries. Every support rep should be the best.

Unlock your team's collective knowledge. Slab is a simple, flexible wiki that breaks down silos. It allows teams to quickly find the crucial information they need, when and where they need it. Slab gives you more control over how your knowledge is organized. For quick reference, pin important content to the top. Sort posts so that teammates know what to read and when. Slab's WYSIWYG editor makes it easy to use. You already know how to use Slab if you have used Google Docs. Slab allows real-time collaboration, which is unlike other wikis. This means that you can never overwrite work, even if two people click on "Save" simultaneously. Slab's fast, accurate search makes it easy for you to find the answers. It searches across integrations and saves you the hassle of opening dozens of tabs to search in a dozen different places. Slab seamlessly integrates to the tools you use for product development. Refer to other tools in a blog post and you'll instantly see more information without leaving Slab.

WebFirst is RTI’s eCRM module, available to customers and partners. This web interface allows your customers to access a database of solutions to common problems, to check the status of incidents that are open, and to report new incidents. It allows for faster reporting, easier communication, and access to information during business hours and outside of business hours, without having to hire additional staff. A subset of information available to internal staff can be accessed by authorized customers with the appropriate permissions. You can control the information they can access and update. Display their own incidents and recent closures to check their status. Optionally, they can enter a message or activity regarding the incident. Download documents, files and fixes that you've made available through the File Download Manager in CustomerFirst.

The fully customizable parameters allow for application in any sector, for any type or knowledge verification or polling requirements. What makes soLearn unique from other eLearning products? SoLearn is a hosted system that follows the SaaS model (Software as a Service). SoLearn is equally effective on a mobile phone as it is on a large-screen. Contact us today to discuss soLearn. Allows for widespread application throughout your organization without requiring a large training investment. Effective performance management tool - data analysis can be used to guide employee performance and support organizational objectives. As more people access applications and web content via their phone or tablet, soLearn must work as well as it does on a large screen.

The iorad Tutorial Builder allows users to create and share tutorials at lightning speed. It is easy to activate via the web or desktop applications. Once you have completed your online task or process, it will automatically create a customized learning experience that can be shared in minutes. The Tutorial Builder makes it easy to visualize a process online. The Tutorial Builder boosts your ability to capture by observing what you do and how you do it. It gives you a range of customization options that allow you to add any finishing touches. We love a good scavenger hunting, but not when it involves content. The Tutorial Builder is in the cloud because nobody likes to spend time looking for files or waiting for uploads. It allows anyone to share content from anywhere at the touch of a button.

Qiqqa secures all PDFs and makes them searchable on all devices. You don't have to hunt for the missing paper again with automatic identification, tagging, and categorization. You can capture all your annotations, comments, highlights, and tags while you read PDFs in Qiqqa. You can then use powerful annotation reports to quickly review what you've read so that you don't forget the important details. Qiqqa helps you navigate through the literature and understand your research niche. It then highlights the most relevant and influential papers in the niche. Qiqqa allows you to find the next paper by following keywords, authors, and citations. Qiqqa's themes, annotation reports and search function will show you everything you need to cite in every section of your paper.

We are the first to create the easiest-to-use Knowledge Base software in the world. A Knowledge Base program can give you peace of mind that is more affordable than you might imagine. 1. You can quickly search through hundreds of articles stored in one or several databases to find the information you are looking for. 2. You can easily annotate Knowledge Base articles. 3. Track the usage of Knowledge Base articles. 4. Share your knowledge base articles with employees and customers/clients. 5. Ready to integrate into your existing network. It integrates well with your existing network. 6. Open database design. Your data is your data. Period. 7. Flexible licensing. Fully licensed for up 20 computers 8. You can work offline. No Internet connection is required. 9. Print your articles quickly 10. You can customize the layout, users, and categories. 11. The only "easiest-to-use" Knowledge Base in the world 12. It is affordable. Our knowledge base software is truly the most affordable available. 13. No risk.

Edit, create and share articles with team members. Drag and drop documents, or link to G Suite content. All of your files and articles can be stored in one place. Organize your files and increase visibility with tags. Slack allows you to share files and articles with your team. Start by downloading Papermind, then sign in to Slack. Our simple text editor allows you to create beautiful articles. You can use the formatting toolbar for links, styles, and more. Your team will enjoy a great experience reading. Drag and drop images, external links, and other files. Add tags to create powerful associations between articles. Tags can be used to create powerful collections of content. All your media, files and documents can be dragged into Papermind. The rest will be taken care of by Papermind. All of your content will be indexed by the global search. To find your files, media, and links, simply type in a keyword.

Guidejar simplifies the process of creating interactive, step-by-step guides and product demos. Users can effortlessly capture their workflows with our browser extension, and then render them as Standard Operating Procedures (SOPs) or interactive demos, ready to share instantly. Guidejar also includes AI-powered features such as Voiceover and Translate, enabling the creation of engaging content for a global audience. Additionally, users can also write long-form help articles, FAQs, and documentation. Guidejar also offers features like customizable call-to-action buttons, intuitive organization, and SEO optimization to help businesses provide informative content and improve their online presence. Finally, Guidejar offers a no-code help center that can be set up instantly, hosting all guides and articles on a custom domain.

KBPublisher is a fully featured knowledge management software solution. It improves workforce efficiency, solves issues quickly, lowers call volume, and promotes customer support. This web-based platform allows users to share, publish, manage, and edit articles, whitepapers, business processes and user manuals. Mobile device access, powerful search and content editing are some of the key features. File attachments, article drafts, workflow approvals and more are also available.

Google Drive folders can be turned into a searchable, fast-accessible wiki for you or your team. Your existing Google Drive files and folders can be transformed into a professional Wiki. Each wiki includes full-text search across all your content. You can edit and collaborate on wiki articles from Google Drive. Your wiki can be accessed by anyone, or certain groups. Your wiki domain, logo and color scheme can be customized. Kbee is optimized for SEO. Kbee automatically generates sitemaps, meta tags, and robots.txt. Articles are automatically built and served by a CDN that is optimized for search engines. We encountered issues almost immediately with the lack of collaboration within this tool. We began to work together to create content in Drive, and then manually copied it to our help centre. We both hated this process and looked for other ways to do it.

Welcome to ehabilis. This tool will increase the speed of your organization. It introduces a new model for continuous, interactive training and professional learning that recognizes professionals who add value to the company. eHabilis allows you to create a global teleworking platform, integrating videoconferencing to host online seminars, group meetings, and digital tutorials. Interactive, friendly training content that adapts to all devices. Collaborate Through a gamified learning platform that encourages collaboration and overcomes challenges. Share Information Using multiple channels to exchange and value the knowledge of others in a climate that fosters trust and healthy competition. eHabilis is a software that helps to improve the efficiency of talent development, training and collaboration within organizations. We improve traditional training processes by implementing a global approach in knowledge management.

Heyday, an AI-powered research assistant, resurfaces content that you have forgotten about using enhanced search results, article overlays and a knowledge base that fills it automatically. It takes 20 minutes to search for an article that you haven't read before you give up and it doesn't appear in your search results. Heyday automatically saves pages that you visit and resurfaces them with relevant results. You can also surface content from previous research alongside Google results. No more trying to remember where you last saw something. Heyday can resurface documents, messages and files, emails, newsletters, files, notes, presentations, spreadsheets and tweets. Install our extension to integrate your apps. Heyday will then resurface any content you have forgotten about in a matter of seconds. Heyday encrypts all your data so that you are the only one who can see it. Heyday is a $10/month, paid-only product. Our only incentive is to protect you privacy. Quick and easy setup, 14-day trial without credit card, no credit card needed

Modern WordPress knowledge base Wiki plugin. You can control who can see, edit, publish, and can approve. It makes it easy for anyone to participate, whether they are part of your team or your local community. You can organize without breaking a sweat, and share your ideas with your favorite people. Find out what people see, search for, like, hate, and more. Helpie makes tedious tasks fun. It can help you create product documentation, team collaboration, or start your own wiki community. Your users can add/edit content directly from the frontend. You can view your revision history, jump directly to a revision, and take action. Use Helpie's built-in styling to style your docs or the Elementor page builder. Vote and comment to get user feedback. To keep your docs current, add a tag and an updated tag. Make wiki articles that can be shared with your team. Collaborate to improve your collective knowledge. You can also use versioning to keep your articles current.

BetterDocs, a comprehensive documentation plugin and knowledge base for WordPress is designed to improve the user experience and reduce support requests. This plugin allows users create and organize documentation in a visually pleasing manner, making it easy for visitors to find the information they need. BetterDocs has a self-service option that allows users to find answers quickly and reduces the need for support staff. BetterDocs's ready-made templates are a notable feature. They allow for rapid and effective creations of WordPress documentation websites. The plugin offers extensive customization options that allow users to easily adjust the layout of their site to suit their brand's needs and style. BetterDocs allows you to manage documentation in a more streamlined, visually appealing way.

Support Hero can help you create an internal system for Knowledge Management, or a simple FAQ for customers. Support Hero empowers your staff with a sophisticated playbook and provides unparalleled support to customers. Support Hero provides an easy-to-use and elegant Knowledge Management Solution. Support Hero comes with a complete knowledge base portal right out of the box. The portal and embeddable widget share the same content so there is no need to update in 2 places. The look and feel of the portal and widget can be customized to work on your own domain. The Support Hero widget can be embedded into your website or web app. It can be customized and shares the same content as the knowledge base portal. Our contextual content feature allows you to find the best articles based upon the page that the user has accessed. The widget is embedded using a simple javascript snippet.

Mybase is a freeform database software that allows you to enter unstructured text, webpages and images, emails, and other files, regardless of length or format. All information is compressed using an integrated zip utility, and stored in the tree-structured outline form. Mybase is a database that accepts text input, much like a word processor. It provides better methods for sharing, editing, retrieving, searching, searching, and sharing information than traditional databases. To provide a wider view of contents and a more flexible relation view, attached documents and related entries can be restructured and listed in one hierarchical list view at the right side. Mermaid support for Markdown documents to include flowcharts or diagrams.

Knowledge is power. It is powerful to use it. Support teams are the best at solving customer problems and know the best ways to do it. A knowledge base is an essential part of any company's customer service strategy. It provides information such as frequently asked questions, product details, policies, etc. and empowers customers, agents, and other users. Zendesk Guide, which integrates seamlessly with Zendesk Support is a smart knowledge database. It was designed to help you and your team improve and keep your content current, and then serve it to customers before they can say "FAQ".