Tremendous Reviews

Summary: Tremendous is supposed to send my payment from a company called ab data to my bank account via ACH. Tremendous Is holding my payment for two weeks for no other reason than so they can make money from it. Tremendous is holding hundreds of thousands of dollars for weeks at a time from customer thereby getting an interest free loan off of our money. This is unfair to the customer and probably illegal. Tremendous should give us our money immediately and not make money deliberately holding it for weeks at a time for their profit

Positive: Nothing absolutely nothing they are useless and makes money by holding payments so they can get a free interest on your money.

Negative: Tremendous is supposed to send my payment from a company called ab data to my bank account via ACH. Tremendous Is holding my payment for two weeks for no other reason than so they can make money from it. Tremendous is holding hundreds of thousands of dollars for weeks at a time from customer thereby getting an interest free loan off of our money. This is unfair to the customer and probably illegal. Tremendous should give us our money immediately and not make money deliberately holding it for weeks at a time for their profit

Summary: Remote makes rewarding employees or partners very fast and easy and gives the ability of choice when it come to rewards, both for employees and employers.

Positive: Ease of use when setting up and sending rewards. Vast choice of rewards globally, possibility of personalisation of the rewards and messages.

Negative: Platform design could use a bit of a revamp, but that is it.

Summary: Pretty good product overall, among the best, if not the best on the market. We've been using it as a part of our initiative program for a few years, can't complain.

Positive: + Simple API
+ Wide selection of cards, including digital VISA
+ Has built in functionality for the users to select their gift cards

Negative: + Digital VISA comes with a US address and doesn't work everywhere
+ Not often, but sometimes the website has problems so we have to wait for a few hours until they are fixed.

Summary: Overall, I'm very happy with the burden the system takes on as opposed to me and my research team. We are able to send links to anyone in the world and they can have the freedom to choose a reward that suits them. They like the freedom, and we like the onus being on them to decide!

Positive: I like that it's free, the customers can choose what reward they want to redeem, they are also free to select the country/language, it really leaves much of the decision making and time to them, rather than on my team.

Negative: I don't love how you can't see if a card has been redeemed. I would like to manage this more tightly as we don't want to waste money. The security/PII deletion policy is also not perfect...if we have someone who wants their data erased, we have to delete our entire Tremendous account? Odd process and if that does happen, we won't be re-setting it back up.

Summary: The product does everything you'd expect it to do. I've used it for almost a year now and have no desire to try out competitors.

Positive: The product allows creation of multiple different templates for multiple campaigns. It allows uploading of recipients in CSV format which saves a lot of time and hassle. Making sure everyone gets their rewards is simple, as the product offers good ways of tracking sent rewards.

Customer support is also very professional and helps with all issues quickly.

Negative: I'd wish that there'd be an option to be invoiced afterwards instead of just adding funds to the account beforehand. Otherwise there is nothing to complain about, everything works great and all needs are met!

Summary: Overall my experience has been very positive, but I feel like some cards go unclaimed and I have no way of knowing. The process for our customers claiming gift cards is very easy and we've had no problems with it. I would recommend Tremendous for sure!

Positive: They have a full international list of local gift card options, users can choose their own gift card. The setup was very easy.

Negative: It frustrates me that you can't see the redemption status. It's possible that we have paid for gift cards but they have gone unclaimed. There is no way of knowing that we need to remind our customers or get our money back if they remain unclaimed.

Summary: Tremendous has made our rewards process efficient and reliable. The platform delivers exactly what it promises: an easy, flexible, and fast way to distribute incentives. We’d recommend it to anyone looking for a straightforward, scalable solution for rewards—especially if you need quick setup and robust integrations.

Positive: Tremendous is incredibly easy to set up and use, making it a great choice for running rewards and incentive campaigns. We’ve used it for multiple campaigns and have found the integration with other platforms like Viral Loops and Zapier to be seamless. The platform truly works out of the box—no complicated onboarding, just quick deployment and a wide range of reward options.

Negative: The main downside is that Tremendous bills in USD, even when you’re sending rewards in other currencies like AUD. This means there can be some currency conversion fees, which can add up over time. It’s not a dealbreaker, but it’s something to keep in mind if you’re sending large volumes internationally.

Summary: But honestly, that’s a small thing compared to how well the platform works. I haven’t run into any major issues, and I’ll definitely keep using Tremendous for future campaigns.

Positive: Tremendous has been a game-changer for me when it comes to managing rewards. I’ve used it three times since April 2024, and every time, the process has been smooth and stress-free. The interface is intuitive, making it easy to track orders, see statuses, and find the information I need without digging through endless menus. I love how transparent everything is—when I send a reward, I can instantly see its progress and know that it’s been delivered successfully. It’s taken the guesswork out of managing payouts, which used to be a much more time-consuming process.

Another huge plus is its global reach. Since I work across different markets, having a platform that supports multiple currencies and payout methods has been incredibly helpful. Instead of worrying about different payment systems, Tremendous handles it all, allowing me to focus on other priorities. It’s also saved me a ton of time—what used to be a manual process is now streamlined, making my workflow much more efficient.

Negative: If I had to point out an area for improvement, I’d say I’d love a bit more customisation when sending rewards, like the ability to personalise messaging or branding more.

Summary: Tremendous enables us to send rewards to our clients worldwide in various values and currencies. The process is fast and reliable, so we can fulfill the promise we give to our clients.

Positive: Most importantly, we can send gift cards in various currencies, which is essential as we serve clients across the globe.
The platform is very user-friendly. We were able to start fast.
It's a free service - no fees involved.
It works well and fast.
Their support is responsive and we appreciate that a lot.

Negative: The only thing we don't like is that it turns out that the Visa Prepaid card offered via Tremendous cannot be used on Amazon and on many other online stores, which can be quite a frustration. I'm not sure though whether this is something Tremendous can work on or not. However, in case a client is not able to the Visa prepaid card, Tremendous team replaces it with another redemption option.
It would be great if we could see if the client used their gift card.

Summary: My overall experience has been great! Support is very responsive. Once you set up the API, it is pretty much a " set it up and forget it" like solution.

Positive: Tremendous is a fantastic rewards sending software. Once you set up everything is pretty much automated. We have been using it over 2 years and using it ever since for our website. Support is very responsive.

Negative: There is none as far as my experience has been. Everything works as desired. We use their API and everything works as we would like them to. Try them and find out for yourself. You will switch from other providers if you are using any.

One thing I would like to see in their product is the ability to send crypto. If they can manage to do that, then the product would be unstoppable.

Summary: I highly recommend Tremendous to anyone who gives gifts or needs a way to thank people. It's an easy and super effective way to recognize anyone!

Positive: Tremendous makes gift giving super easy. It's an easy platform to use and people love being appreciated in this way! And it's easy to redeem the gift cards, too.

Negative: There are no cons that I have found, except I wish I could see if people used their reward.

Summary: I use Tremendous every day. It's incredibly easy as well as being a time saver. The customizable fields and campaigns are really useful for us. I would recommend it to anyone.

Positive: -Cost effective
-Customizable
-Time saver
-great customer service
-many reward options
-well received by respondents

Negative: -Wish we found it sooner
-Wish there wasn't a fee for bank/PayPal/Venmo services, but I know that is likely a fee from the original merchant
-limited options for China, but I know they are working on this

Summary: Overall, as I previously said - I'm a daily (if not hourly) Tremendous user who is generally VERY satisfied with their offerings, support, timely performance, and website.
I know I already mentioned this but I do really like that options to redeem include a completely different variety of offerings like online and physical card rewards, gift cards, bank transfers, giving the money to multiple different charities, PayPal, etc. It's great and there is an option for everyone, whether we're speaking about out internal employees or external participants in market research consultancies.

It's always a pleasure and satisfaction to use Tremendous services and offer them to our customers as we know satisfaction will be met.
The website is easy to navigate and finding information is not an issue if anyone asks me anything, I can probably find the information myself by looking at their website. I also like the admin part of it, how I can check if someone has received their reward and if not, resend it, etc. It's great to have so much information before having to ask for help. But then again - if we do ask for help, it's always received in a very fast, efficient and kind way.

Positive: It has a lot of pros, and I'd say 0 cons. The things I like the most are their support (emailing them is a satisfaction and not a stressful situation which is extremely rare these days), and the variety of options that we can offer to our participants (market research consultancies); I like that options include completely different offerings like card rewards, gift cards, bank transfers, giving the money to multiple different charities, PayPal, etc.
It's always a pleasure using their services and offering them to our customers as we know satisfaction will be met.
In addition, the website is very easy to navigate to find information if anyone asks me anything, I can probably find the information myself by looking at their website. I also like the admin part of it, how I can check if someone has received their reward and if not, resend it, etc. It's great to have so much information before having to ask for help. But then again - if we do ask for help, it's always received in a very fast, efficient and kind way.
Keep up the good work Tremendous :)

Negative: There really are not any cons. Maybe I'd say it would be better if some countries had more options to redeem rewards but I know this is not entirely up to Tremendous so it doesn't really count as a con.

Summary: We love using Tremendous and they are our main solution for sending rewards. The API in general is great and fit our needs very well - we send rewards in batches through API integration. Their support team is always responsive and fast in resolving any problem.

Positive: It was really quick and easy to set up and the pricing model is great. Their API documentation is very well written and the integration with their API is seamless. Not a single issue after 4+ usage in terms of successfully sending rewards through API. Great choice of gift card options. New feature for fraud prevention seems promising!

Negative: Offering more options outside of USA would be truly awesome, we are hoping that one day Bank Transfer option will be available for all countries. Customization of reward page and email is quite limited, having more design freedom would be a plus. The insight into unredeemed rewards is not very transparent. API does not support sending this information to integrated platforms via webhooks.

Summary: Tremendous is a valuable tool for businesses that are looking for ways to implement reward programs for their clients.

Positive: Tremendous has a user-friendly and intuitive interface and I like that it supports international gift card delivery, making it a suitable choice for a business with a global presence.

Negative: There are a few limited options of rewards which can be sent to certain countries. I would suggest widening the spectrum. Other than that, I think Tremendous is an amazing platform.