Alternatives to Torvalds

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Your customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this. Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

atSpoke is your ticket for a faster, better service desk. Turn messy Slack IT support channels into a convenient service desk. AI can automatically resolve 40% of all tickets instantly. Automate triage, classify, and assign service tickets using AI. Integrate tools into tickets to trigger actions. atSpoke is a modern workplace support desk that removes the complexity of traditional IT ticketing for faster, better internal support. Every team can use powerful ticketing that is easy to use and built for speed. Machine learning automates both knowledge and service requests. Conversational ticketing designed to work with Slack and Teams, email, web, SMS, and Teams. Integrate your tech stack to get more done within tickets. For the best chat experience, purposefully designed to work with Slack. AtSpoke is available to all employees in seconds. AI that automates repetitive agent tasks can increase efficiency.

Unthread tracks all conversations automatically as tickets, and uses AI to assign, prioritize and resolve them instantly. All new conversations will be automatically tracked as tickets, with alerts and assignments. With assignment logic and clear escalation pathways, you can measure and improve your response time. Connect your Slack conversations to your task managers, CRMs, HRISs, marketing tools and more. While customers are contacting you in Slack your team has a powerful ticketing tool that allows them to navigate the queues, start automation and seamlessly switch between human and AI responses. Not all messages are equal. Prioritize important tickets and easily loop in your colleagues. You can also escalate to meet your SLA targets. Automatically categorize ticket types. Analyze the response and resolution times per category. Find out where your documentation is lacking or outdated. Unthread is a omni-channel inbox which aggregates tickets and data from any source your customers use.

AnswerWise, an AI layer that provides customer support, is extremely simple and helps deflect common support questions while providing seamless support for customers. AnswerWise allows customers to submit their questions via the widget on your product dashboard. AnswerWise uses machine-learning to understand the customer's question and find the most relevant answers from your knowledge base. Customers can browse the suggested articles and, if they find the answer, they can either indicate the same or submit a new question. Customers can still contact the support team via email or chat if they have any questions. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer service to make it more AI-first. This will allow you to prioritize deflection and provide seamless customer service.

Ducky uses tools like Slack, Notion, & Jira, to help support agents find and respond to the right information in seconds. Ducky uses AI to search internal knowledge sources like Slack Notion Jira Google Drive Confluence Airtable Airtable Google Drive Jira Jira Jira Jira Jira Jira Jira Jira Jira Jira Jiri Jira Jira Jira Jira Jira Jira Jira Jira Jira Jirra Jira Jira Jira Jira Jira Jira Jir Ducky creates responses in your brand's voice to answer customer questions. This ensures personalized and consistent communication with every customer. Connect to any knowledge base or support platform. You have incredible support agents. Ducky helps them work faster and more efficiently. Support agents are vital to your business. Ducky automates AI to help customer support teams be at their best. Ducky helps them to find answers faster, while reducing frustration. Ducky helps your agents help customers more accurately, leaving them as happy as a duck on water.

A neural engine that is lightning fast for next-generation software development and customer support. Bring the power of LLMs to rebuild your relationship. The auto route, collaboration, and triage are used to solve customer problems in real time. Modern AI can elevate your support team and help you deflect customer questions. Connect your development teams to the impact of their sprints. Get feedback on product improvements and triage customer signals. One shared view for software development and customer support. Live chat, support tickets, and engineering issues all on one platform. Custom objects, views and more allow you to personalize your experience. Extend your experience using APIs and Webhooks. Automate your own workflows, test them, deploy them, and then publish them. Map your work, customers and product data into one system. Modern stack with cloud-native scaling for millions of users. Text, audio and video in real-time and consumer grade. Enterprise-grade compliance and security.

Turn your content into a copilot AI you can trust. Answer questions from users, sales, and support based on your own knowledge. Add Inkeep in less than 10 seconds to your website, app or community. Use our APIs for your own UX and copilot. Focus on new questions and save hundreds hours for your support team and engineering team. Our AI assistant offers rich citations and admits when it is wrong. It also stays on topic. Add useful links to your support channels, or create a ticket directly from the chat. Get insights into where users get stuck and what they ask for. We are also very concerned about the end-user experience, zero-effort onboarding and actionable reporting. Our product and team were built to deliver the best-in class experience. Content and product teams use insights to prioritize content and product improvements that address root causes of questions from users.

Inline Help is the ultimate proactive solution that anticipates customer questions and answers them before they ask. By seamlessly integrating your knowledgebase with Inline Help you can unlock the power of a dynamic AI assistant in your app that generates content tailored specifically to your users needs. Our innovative 'Explain this' feature allows users to access instant, real time explanations within your application. This enables them to find answers quickly without having to leave their workflow. Interactive tooltips offer additional guidance and ensure a smooth, intuitive user experience. Our chatbot is available 24/7 to answer any questions users may have. This reduces the need for human interaction and streamlines support processes. Efficient ticket management ensures customer inquiries are dealt with promptly and effectively.

In Brief : Brainwave automates customer service and can resolve over 70% of inquiries. Our solution automates text based responses and actions. ❌ Problem Support requests can be overwhelming, particularly for B2C/B2B SaaS companies, e-Commerce and Marketplaces, as well as FinTech firms. You probably have a growing number of support tickets. Your current bot, like Intercom or Zendesk only addresses 30% of issues, even after extensive training. This is a time-consuming and costly situation that leads to frustration and customer dropouts. ✨ Our Solution Our Automated Answering Bot - Increases your bot's efficiency by 2 to 3 times, increasing containment by 70 to 90%, by learning from your FAQs and website. - Provides accurate answers to ensure customer satisfaction. - More advanced than a simple search for embeddings in GPT. Our proprietary model automates, executes and collects actions such as collecting leads or booking meetings

Automatedly resolve customer service queries at the industry's best rate via messaging, chat, email, and voice. You can effortlessly manage unanticipated spikes and unlimited ticket volumes. Our AI is unrestricted and can simultaneously resolve infinite numbers of tickets. The best AI chatbots can see beyond the phrasing to understand your customers' intentions. We tailor each conversation to the customer and their context, just like a human. This results in meaningful, on-brand interactions that actually solve problems. You can provide exceptional support on any channel. You can provide meaningful and effortless solutions no matter where your customers may be. Relax and watch your customer satisfaction rise.

AnswerGPT™ is the generative AI Answer Engine that will revolutionize your customer service team. It will help you to improve CSAT and support costs, while enabling faster resolutions. Transform your domain enterprise expertise into dynamic answers. By surfacing contextualized information, your team can quickly resolve problems, improve response quality and keep your customers satisfied. Deflect common cases automatically, group similar cases and focus your team on high-value items. AptEdge integrates seamlessly with all your apps. AptEdge integrates with all the apps you use, including knowledge bases, ticketing tools, issue tracking tools CRMs, code repositories and collaboration tools. We have everything covered. Give your sales team an edge. Keep your developers focused on writing code. Help your product teams streamline their product optimization. Empower your agents as instant experts. Get full visibility on trending issues and stay ahead of them.

In just 2 minutes, turn your knowledge base into AI chat. You will need to provide links to your knowledgebase. That's it! You are now ready! Fini allows you to have an AI agent available 24/7, ready to answer customers' questions. All without the need for code, Intercom, Search and Slack can be integrated with Discord, Search, Slack, Slack, and Slack. Interactive chat that you can manage 24/7, using your knowledge base. This will help you engage and retain more users. You can easily add a link from your knowledge base to get an interactive Q&A chat. Your customers will get instant answers 24/7 for all their questions. This creates a magical experience that makes them happy. Fini AI allows you to customize every aspect of your personal agent, from tone to character to the questions you want it answer. Customers are automatically routed to a human when they don't know the answer or for pre-configured topics.

Reduce repetitive grunt work by as much as 87% Allow your service agents to solve difficult customer situations and provide more customer service per hour than ever before. Reduce the time it takes to resolve customer problems and provide prompt responses. Increase messaging support and website engagement. Customers can now switch to email and phone support instead. A standalone chatbot can provide fast support, answer customer FAQs, and generate leads. JennyBot works in your live chat window. It deflects more than 80% of common issues, saving you time and money for your human agents. Simpler buying at scale Upsell opportunities are available with value-added support from your agents, and conversational process automation via AI customer service chatbots. You can support your customers 24/7 with instant responses and robotic process automation for tasks such as stock checking, delivery reporting, and ticket creation. Automating customer requests saves your team upto 330 hours per month.

BoldDesk allows organizations to respond quickly, efficiently and in a personal manner to the customer's questions and problems, increasing customer satisfaction. BoldDesk's automation features can help organizations streamline their ticketing processes, saving time and increasing productivity. BoldDesk team collaboration solutions enable team members to work together to address client concerns. This results in faster resolution times and better outcomes. BoldDesk's dashboards and insights provide real-time information that allows organizations to better understand their support operations, identify challenges and opportunities for improvement, and identify trends. BoldDesk's ticketing and task-management capabilities help organizations manage their support operations efficiently, resulting faster resolution times and lower costs.

Your knowledge base can be transformed into a ChatGPT-like context aware bot. Upload your docs: technical documentation, educational program materials, product/services description, etc. You can create a bot in minutes using your favorite app. ChatGPT/AI-generated answers to questions about relevant materials. Free plan for up to 3 bots. 1K requests, 10K tokens and a 10Mb dataset. IngestAI allows you to quickly create and deploy ChatGPT-like chatbots that answer questions based on knowledge-based (technical documentation or educational program content, company knowledge, etc.). OpenAI will generate relevant and accurate answers about your product if you upload your knowledge base to IngestAI. Our new users are encouraged to spend just 2 minutes creating their first bot on Telegram.

Generative AI will help you scale your support more intelligently. With the next generation AI-powered bots, automate +80% of all your support requests across digital channels. Ultimate's AI agents will elevate your CX, empower agents, and increase efficiency. With Ultimate's AI agents, you can achieve scalable success in support. We are a part Zendesk and we have the tools, team and tactics to take you from 0 automation to +80% across digital support channels including chat, email and messaging. Welcome to the easiest and fastest way to start with support automation. Connect UltimateGPT with your help center to create a bot capable of resolving requests, escalating to an agent when needed, and requiring no training or maintenance.

You can improve your customer experience and reduce support costs by between 30% and 50%. Customers don't have to leave the page in order to receive smart, instant answers. AnswerDash AI predicts the needs of users and presents Q&A that's contextual to the page or personalized to them. Your customers can now get instant answers without having to submit a ticket or start a live chat. Based on user profile and webpage content, predict user queries.

Maven's generative artificial intelligence can transform your customer experience without requiring a complex setup. Answers even the most difficult questions with truthful answers. Can ingest all types of structured and unstructured data. It integrates easily into your knowledge management and ticketing system, and has advanced security and compliance standards. Forget bot frustrations, and manual decision trees. Maven is more than just a ticketing system or a chatbot. It's an integrated generative AI native system designed to transform customer support without any headaches. Our generative AI solutions provide accurate answers, personalize user interaction, and take actions across the entire support process. AI help desks, conversational chat agents, and AI help desks can empower customers to find what they are looking for, wherever they may be. AI knowledge search and copilot assistants will empower human agents to offer the best proactive support.

Keep your service teams organized and your customers happy by knowing which support tickets need immediate attention. Y Meadows will automatically collect information from different systems, eliminating the need to have service agents jump from one system to another. Let Y Meadows handle the simple tickets, so you can concentrate on the more complex ones. Machine learning models can be trained to read and understand messages using your terminology. Y Meadows AI integrates with your internal systems and any ticketing system. Use branching logic to perform simple and complex actions across multiple systems. Automated journeys that require 100% accuracy can be supervised with human review.

Discover the perfect intersection of AI and customer service. A smart, AI-powered ticketing system that optimizes productivity. Transform your actionable ticket into to-do list, organize them into Tabs, and all wrapped up in best UX. Say goodbye to the tedious task of sorting through tickets to find what needs action. Userscom turns important tasks into to-dos. This is a productivity boost. Clarity is key when responding. For more personalized interactions, you can see the customer plan, email and custom attributes displayed on the right side. Embed our form on your site & respond to queries from our intuitive dashboard. By integrating our API into existing forms, you can easily send responses to your Userscom Dashboard.

Twig semantically analyses your documentation, knowledge bases, support tickets, and past support tickets. Reduce costs by 30% and answer complex customer questions. AI models are trained using publicly available data. You can increase productivity and decrease variance in support quality. Twig is an AI layer which works on top your existing customer support applications. Twig improves customer service by allowing support agents to respond faster and more effectively to customers. To make every support agent a star, we use the most recent AI. AI scans all documentation, knowledge bases, support tickets, and other documents to recommend a response. Citations let you know that the response was accurate and increase trust. AI learns from agents to improve its performance. Every CX organization must improve agent productivity and maintain high-quality CSAT. Higher standards for response quality. Agents are able to spot potential risks in their responses.

SuperSupport transforms the customer service experience by resolving issues automatically, providing intelligent assistance to agents, and generating rich insight from every conversation. SupperSupport AI Agents enable your customers to solve problems, get answers, and take actions through a natural conversational experience. Conversations from all channels, including phone, email, and webchat are routed directly to your inbox, making it easier to prioritize and resolve issues. SuperSupport combines AI intelligence with human expertise to enhance your interactions, break down communication barriers, and unlock unparalleled productivity while delivering exceptional satisfaction. Intelligent and collaborative ticketing allows you to track, resolve and analyze customer issues. This ensures that critical conversations and customer concerns will never be lost again. SuperSupport allows you to automatically resolve customer issues through AI agents who take action.

Gaspar AI is the intelligent AI partner you need for optimal service desk operations. It uses Generative AI for instant auto-resolution of 40% of recurrent employees requests on Slack Microsoft Teams & Jira Service Management – so there is no need to switch platforms or workflows to automate repetitive processes such as employee onboarding. Admins can take full control of their Gaspar AI deployment through an easy-to use portal. Gaspar AI's dashboard analytics provides IT leaders with a comprehensive overview and real-time monitoring key KPIs. The proactive insights feature allows IT teams to improve knowledge sharing, management and create the ultimate knowledge base.

Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.

Stylo AI is an AI that helps you decide where to spend your time to improve customer experience. This results in happier customers, more productive employees and lower churn. Stylo's mission is to make sure every customer-impacting decision is supported by evidence. Every interaction gives us critical insight into the actions that should be taken. We created next-generation Artificial Intelligence to analyze all customer information, including email, support tickets, salesforce notes, etc. You can become the hero of your customer by understanding their thoughts and gaining efficiency like never before.

Your automated support solution that delivers exceptional service and brilliant experience at scale. You can deflect up to 60% customer requests before tickets are created. Get instant responses at a fraction the cost. Your Percept.AI agent will seamlessly transfer complicated tickets to your human team using rich conversation context summarization. This will enable your agents to solve tier two and three cases up to 10x faster. Get a comprehensive report of customers' intents using context-aware analytics to gain an advantage and prevent customer problems from happening. Best-in-class natural language understanding ability with over 95% AI accuracy, powered by our proprietary technology built by AI experts from Google/FB/Amazon/Y-Combinator.

Paillor is an employee support and automation platform powered by Gen-AI that consolidates knowledge base, SaaS automated, and help desk functionality into a single platform. It integrates all business applications in one place. Employees can easily find information, automate tasks and increase productivity through Slack. Paillor is able to handle a wide range employee requests including software requests and troubleshooting. It also handles password resets, knowledge searches, employee onboarding and offboarding. Paillor uses advanced large language models and sophisticated machine-learning algorithms to efficiently execute actions across the company, ensuring tasks get completed quickly and effectively. Sign up now for a free account - no credit card required, and no trial period.

AI-driven support allows you to provide personalized, instant answers, which will make your customers feel valued, understood and appreciated, increasing their satisfaction and loyalty. Reduce operational costs with round-the-clock customer support. Your team can focus on complex issues, while AI takes care of routine queries. Streamline workflows through automated ticket management, AI recommendations in real-time, and much more. This will boost productivity and response time to drive more revenue. CX Genie's AI-driven solutions allow you to scale your support capabilities as your business grows, without compromising service quality. CX Genie's mission is to make AI available for everyone in just a few simple clicks. Replaces multiple tools by a single integrated platform. Customize solutions to meet your unique business requirements. Use advanced AI to provide smarter, faster and more accurate customer service.

We train our AI by using your knowledge centre, website, etc. Caffeinated can respond to a client's question based on the responses your team has given in the past. Our AI is constantly learning and adjusting, based on the knowledge center, support policies, tickets and more. Caffeinated tags tickets based on customer sentiment and issues, eliminating manual data manipulation. You can also find out how long it takes to resolve a ticket, the average first response time, and much more. Our AI suggests the Macro that is most relevant to the customer's query. Our AI works across all channels, be it email, chat or sms. Data is the lifeblood of our business and we guarantee you will see results, or your money back.

Unify your omnichannel platform with AI to deliver personalized and tailored experiences. Identify new opportunities and convert visitors to deliver customer satisfaction. Your ticket to hassle free tech support. A lot of customer questions but in an organised way. Chat your way to a successful business! Live chat allows you to connect with your customers 24/7 in real time. Engage your customers better. Let your customers find the information that they need about your product or service by letting them search for it themselves. Upload articles that relate to tips, tricks and how-tos. Also, include relevant video links and other sources of information. Say "Hello" to your best friend. Instantly respond to customer questions, even when the support team is not present. Create your own chatbot by dragging and dropping the conversational interface.

Talla is an AI platform and automation platform that transforms the way businesses provide customer and employee support. Talla can integrate with your existing systems and workflows in order to build machine learning models for routine tasks, answer common queries, and increase productivity. You can quickly resolve issues with conversational support using your existing documents. Use AI to eliminate back and forth communication. We are putting AI at our frontlines of our support experience. Talla is being used to field customer inbound support requests. This will ideally make it the first interaction customers have with Talla. Talla revealed surprising information about our knowledge gaps between customers' needs and the content and answers that we were providing.

Engage, convert, and retain customers using the touchpoints that they prefer. Multilingual AI-powered self service that understands customers' intents. Automatically localize your language to match the preferences of your customers. Customers can instantly get answers to their questions and concerns. AI-powered self service converts booking, refund, or purchasing requests into a place order. No need to contact an agent to cancel or complain about products. Let your team get on with the important things and free up time for repetitive tasks. Keep track of all aspects of your current operations, including sales, marketing, and customer support. Get a complete view of workflow and analytics for business users by supporting them with the management dashboard and analytics. All live conversations across channels can be managed by live agents from one unified desktop.

Your knowledge base can be used to create intelligent chatbots called experts that can provide accurate and quick answers to customers' questions, increasing customer satisfaction. An AI-Powered Business Expert can be a chatbot that has been trained in intelligently answering questions about a set or documents. This chatbot can be trained to become an expert on your business processes. Users or team members can talk to the chatbot at any time to gain a better understanding of your business and its processes. The chatbot can upload any documents that describe your business processes. These documents could include policies, procedures, or guidelines. We support the uploading of PDFs at this time. The entire document is not saved, but only the content is. This information is stored securely using Google Cloud servers. Only users who interact with your Expert can access the content.

AI will automatically consolidate and transform all your customer feedback into actionable insights. Consolidate feedback scattered across all channels and team (sales, customer success, support). Never miss another valuable insight. Save time by automating the feedback analysis process. You can easily measure whether your latest release has caused happiness or complaints. Understanding the timeline evolution of an issue with each iteration. Identify emerging trends and customer pain points that are on the rise. Validate topics that are important to your customer segments. All feature requests are counted and tagged automatically. Advanced sentiment analysis makes them even more powerful. Your customers' feedback can help you understand how your product updates have solved a problem, or improved a particular pain point. ClientZen allows you to answer questions faster so you can concentrate on the vision.

PrimeCX is a chatbot built with AI that can be used to improve customer service, streamline lead generation and schedule appointments. PrimeCX is designed for brands who want to provide instant, accurate 24/7 customer service. It allows companies to automate 80% of routine questions, reducing the need for extra support staff. The platform integrates seamlessly to customer data and allows chatbots to provide precise, context-aware responses tailored to the user's inquiry. PrimeCX chatbots also support continuous engagement with customers, enhancing their experience and improving conversion rates. These chatbots can be easily deployed by businesses without coding. This makes it a useful tool for non-technical team members who want to automate key business functions and elevate customer interactions. A good support bot should be able respond to customer questions instantly and accurately about your brand, policies, products, etc.

Artificial Intelligence + Helpdesk Software = Better Relationships. Multi-channel customer service software fully powered by artificial intelligence.

Crescendo solves the most difficult customer service issues with an end-toend CX platform that features advanced AI and a worldwide service team. You will provide excellent customer experiences at a reduced cost with guaranteed results within weeks. Imagine a customer service agent who is fluent in 56 different languages, available 24/7, and performs like your best service representatives. Our AI assistant is fine-tuned for your brand's voice, knowledge base and customer service goals. It adapts to these and escalates complex issues to human experts. It's constantly improving thanks to its built-in quality assessment. This ensures that your service will only get better with time. This powerful service can be up and running within days, not weeks.

ezdesk is a comprehensive platform that allows businesses to offer exceptional customer service and manage customer issues, requests, and inquiries. This tool is vital for businesses of any size to improve customer satisfaction, streamline processes, and maintain positive brand image. AI algorithms can automatically categorize and tag incoming tickets according to their content. This allows for better organization and prioritization. AI can predict high-ticket periods by analyzing historical data. This allows support teams to allocate resources and manage staffing levels proactively. AI algorithms can intelligently route tickets to the appropriate department or agent depending on the nature of their issue.

Cleverly is your super agent. It assists with real-time triage, intelligent automation, manages knowledge bases, and provides friendly customer service. Intelligently classify, prioritize, and route tickets based upon customer intents. This is possible with the help of over 100 labels. 90% accuracy in ticket classification You can classify in one language, and use that to leverage classification across 12+ languages. Your internal procedures, macros, and FAQs database should be kept up-to-date and accurate. Recognize knowledge gaps and increase knowledge coverage rates. Automating common queries can reduce manual work by reducing deflection rates of 20% to 60%. Agent productivity can be increased by providing the right information at the right moment. The AI and pre-trained models provide a 20% reduction in deflection rates with minimal setup. Integration with your CRM or help-desk is seamless. Dynamic forms that automatically collect the relevant information.

EchoHQ is a fast and efficient system that mirrors the skills a human support agent, but faster. It is equipped with a vast database of information and services and SOPs. It can answer calls and respond in a blink of an eye. Infinite support agents at your command - no queues, no delays. EchoHQ will remember your training and deliver precision on each call. Support that never stops, with availability that never sleeps. All agents can be trained in one session, with immediate results. EchoHQ has a 99% confidence that you understand your policy. Speak in your customers' native language instantly.

TheLoops is a powerful platform that provides actionable insights to CX teams. It uses GenAI and prediction to increase the productivity of your team. Get real-time predictions, trends, sentiments, topics, and more with one AI platform that is easy to use. Say goodbye to manual data dumps, multiple point solutions and the need for data engineers. TheLoops, powered by GenAI, gives you dynamic next-best recommended actions, autoclassification, summary and more to supercharge the performance of your agents. Mission Control allows managers to be aware of what is happening at all times. 100% QA coverage. SOC II and HIPAA compliance. Integrations with Intercom Zendesk Kustomer, and more. Plus, manual QA is available if needed. Learn more about TheLoops Auto QA and its built-in coaching.

SupportLogic was designed for B2B support. It is simple to deploy and provides a significant return on your investment within a few weeks. SupportLogic integrates seamlessly with your existing systems of record as a cloud solution. The SupportLogic applications can be turned on immediately to start generating actionable insights. SupportLogic is a force multiplier for your CRM/ticketing systems, unlocking actionable insight from unstructured data around support interactions. SupportLogic is committed to security. SupportLogic ensures that your customer data is secure and protected, from your own private cloud deployment to strict security and privacy measures. Find cases that have breached SLAs or customer sentiments. You can create custom case lists using NLP signals such as predicted escalate.

Arcos's onboarding is like that of a human, but it takes a fraction the time. Arcos will read your knowledge base and then connect to your existing systems and software seamlessly. Arcos integrates Outlook and answers customer questions and FAQs based on what he has learned from your documentation and knowledge base. This allows your team to tackle more complex issues. Arcos integrates with the software and systems that you use today, allowing you to automate tasks and sync data across apps and platforms.

Automate support and increase engagement with our AI-powered WooCommerce Chatbot! Automated Customer Support Tohju AI Chatbot offers 24/7 customer support by answering common questions instantly and accurately. This will ensure that your customers get timely assistance even outside of business hours. Cart abandonment will be reduced and customer satisfaction will increase. Upload documents, and your chatbot will answer any questions. Personalized Shopping Experience The chatbot uses AI Agents to provide personalized product recommendations based upon user behavior and preferences. This not only improves the shopping experience, but also increases conversion rates and order values. No Coding required for Easy Setup Integrate Tohju's AI Chatbot into your WooCommerce store easily without any coding experience. The setup is simple and easy, allowing you start benefiting from AI driven interactions immediately.

Connect to your knowledge sources, and automate incoming requests up to 80%. Knowledge articles are continuously augmented. Give precise and conversational responses for a delightful user experience. Use Generative AI for a quick start using your existing knowledge. Integrate with existing backend system, transfer conversations to agents seamlessly, and share images and external links. Self-service rates will improve when complex support scenarios are simplified. Promote process compliance, onboard and onboard. DeepConverse focuses on providing superior customer service and support using our AI-driven platform. Beyond traditional chatbots, we offer a seamless AI-driven solution that provides rich automation and improves customer satisfaction. Our AI chatbots primarily serve as a customer service tool, providing IT support and multi-channel assistance.

Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.

Together, humans and agents can drive customer success. Create and customize autonomous AI agents that can support your employees and clients 24/7. An Agentforce Agent, a proactive autonomous application, provides specialized and always-on support for employees or customers. They are equipped with the business knowledge necessary to perform tasks in accordance with their specific role. Agentforce Service Agents communicate with customers in natural language, 24/7, across all channels. They are able to resolve cases quickly and accurately, as all answers are based on trusted data. Create your Service Agent in minutes with pre-built templates or customize quickly using low-code. Define clear security guidelines and when to seamlessly escalate the situation to human employees. Agentforce SDRs can answer questions about products, handle objects and book meetings with sales reps. They respond and act accurately, based on your business data.