Alternatives to Thalamus

Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy. Powering over half a million agents today, Twilio Flex is accelerating digital transformation by freeing companies from the limitations of legacy call centers, all on one powerful platform. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications - CRM, payment systems, service ticketing, rewards program, navigation on the web, etc. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips so they can deliver the best customer experience. Find the documentation, sample code, and developer tools needed to tailor the contact center to your unique needs. Whether you're starting an outbound call, initiating a warm transfer, or monitoring agent activity, our guides will provide you the context you need to get the most out of Flex's existing architecture.

Community is a trusted conversational marketing channel that connects Leaders--entrepreneurs, small businesses, media companies, and brands--to their Members, all via SMS text messaging. Community has witnessed more than 3 billion text exchanges between its Leaders, and their Members. Clickthrough rates were 59% and 95% respectively. Texting with your audience can translate into action, impact and brand loyalty. Why? Why? You can send anything you can in a text message through Community. You can share photos, videos and audio notes. You can segment by age, location, interests, and many other features. Learn why thousands of entrepreneurs, small businesses, artists, and brands use Community for texting with their audience. Get your number now.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Userlike is the leading software for customer messaging and support automation in Germany. The heart of this solution is the Message Center - a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger and more. From here, all messages can be processed with professional features such as message templates, live translations and file sharing. Userlike has a powerful website messenger that companies can integrate into their website. The live chat tool lets your customers choose to either have a conversation at that moment or continue it at a later time - just like their favorite messaging apps. For complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship. Self learning chatbots with GTP-4 integration, smart FAQ pages and dynamic contact forms can be integrated via Userlikes AI Automation Hub to automate your customer support. The software is developed and hosted in Germany, making Userlike a GDPR-compliant customer communication solution

Why use 8 systems when one package could do the job? Weave allows patient, client, and customer communication to be easier and more efficient while working in and out of your office. This is especially helpful during COVID. Weave makes it easy to communicate with clients and patients.

Outsell's Virtual Customer Engagement Platform builds lasting relationships with auto dealers' service and sales customers. It keeps them in the loop with consistent, AI-driven, multi-channel communications. It also helps identify when they are in the market. Outsell can be used as an extension of your marketing team and allows you to control and customize communications for specific consumers. Outsell allows dealers to save money and maximize their time. Machine learning predictive models that use artificial intelligence to predict future consumer behavior and the content and information that individual customers will be most interested in. Dynamic, personalized content across all channels and profit centers, aggregated, and delivered to customers based on individual needs.

Preferred Patron Loyalty offers the best loyalty and gift card solutions on the market. Preferred Patron is a multi-channel marketing solution that can be used by all companies. It also offers visitor loyalty management, incentive promotions, and gift card management capabilities. You can increase customer engagement with Preferred Patron Loyalty by using e-mails and SMS to reach customers. This solution offers incentive-based promotions such as coupons, rewards, recognition, appreciation, referral, miss you, cash back, and more. You can either operate the solution standalone or leverage one our seamless integrations such as Square POS, VendHQ POS, and Shopify ECommerce.

Our modular platform for customer acquisition, retention, and engagement allows multichannel brands to implement omnichannel, data-rich, objectives-driven, ROI-driven, data rich programs across all industries. A single technology vendor can help brands run everything from simple reward-based promotions to ongoing loyalty and rebate marketing programs. Consumers can create instant win games, sweepstakes GWP and social media campaigns to win big while having a lot of fun. Assist with setup, legal and fulfillment. Modular customer loyalty platform that rewards customers for purchasing and not-buying to build loyalty. Complex consumer behaviour and purchase patterns can be captured and analyzed. This valuable information can be used to generate actionable insights that will improve personalization and engagement. Digital receipts processing makes it easy to get rebates. Flexible, efficient, secure, scalable, and scalable.

Marketing leads can be answered, you can stay in touch with them and learn what marketing is most effective. ReachLocal offers ReachEdge software.

WebEngage, the best-in class marketing automation software suite, helps businesses-to-consumer companies (B2C) increase user retention and drive higher revenues. WebEngage is cloud-based and easy-to-use. It allows businesses to manage cross-channel communication with customers. They can send messages via SMS, Emails, SMS, mobile Push Notification, web push Notification, on-site alerts or in-app messaging. This solution allows cross-device tracking, live segmentation and deep data personalization. WebEngage's Journey Designer allows businesses to create complex lifecycle campaigns efficiently.

Komo empowers marketers by harnessing the power gamification to create engaging and immersive consumer promotions. A self-service platform that offers 55+ interactive and gamified campaigns, competitions, and promotions. Komo is a enterprise-ready solution which delivers consistently for the world's most popular brands. The Komo microsite builder, which does not require any coding, is a quick, easy and cost-effective method of creating a dedicated landing page for your campaign. Choose from 55+ interactive content, game concepts and contests to create fun and engaging marketing campaigns and brand experiences. Komo's hubs can be customized to match your brand guidelines and marketing campaign.

Brick Street CONNECT allows you to have conversations with prospects and customers on multiple devices while they go about their day. Its single platform architecture gives you unified views of every consumer across all channels. This allows you to engage, drive sales and build loyal relationships. It allows you to monitor all customer interactions and shift your focus away from individual metrics. This allows you to see how much time your customer spends with your brand. CONNECT's in-depth customer profiling allows you to be extremely responsive and responsive to customer preferences and behavior without the need to hire additional staff. Modular platform adapts to digital communication channels that are constantly changing and evolving without disrupting IT departments. This allows marketers to be more responsive to customers.

VirtlX, a SaaS solution that can be customized to support multi-industry business performance is available to all businesses. VirtlX provides a strong ROI and quantifiable deliverables & insight to help in decision-making towards a people-centric and successful business. A simple approach to employee and customer sentiment, as well as in-house training. Flexible commitment terms and cost-effective subscription model. To be successful in marketing, a company must understand customer engagement, feedback, experience, and loyalty patterns. VirtlX is a time-saving and cost-effective method that allows marketing personnel to gather these data points in real time and present this data in clear graphical formats. It has been proven that revenue growth is correlated with the Net Promoter Score (NPS), or Net Promoter Score (NPS). It is widely used by Fortune 500 companies as well as other organizations.

Cross-channel technologies are used to model customer journeys between call center and website. Without cannibalization, generate motivated leads for the call centre. Qualify leads on the website to increase call center sales. You can strengthen your online sales funnel by targeting onsite promotions. This data will help you optimize your sales and marketing funnels for inbound phone calls. Our focus on your long-term success, from implementation to execution and optimization is what sets us apart. Improve customer experience and manage inbound call volumes. Track calls to their source online to understand inbound volumes. Founded in 2012 by bmetric, bmetric originally launched to provide our call-tracking technology. This simple, smart technology connects data from online journeys to inbound calls. Call-tracking is now a standard technology in sales, marketing, and support.

Como provides you with the digital marketing tools that will make this happen. We have a long history of success in helping restaurant and retail businesses. This gives us the ability to understand the challenges you face as well as the barriers that stand between you and the solutions you need to grow your business. Our mission is to remove those obstacles and help you unlock your full potential as a business owner by helping you to extract the wealth of customer transaction information from your POS and put it into action. Como Sense is our professional marketing platform for driving business growth. The platform continuously detects who your customers are and what products they buy so that you can target them with relevant communications that will bring them back. The solution's key tools include powerful analytics and marketing automation, loyalty programs as well as omnichannel communication and your branded mobile application.

Salesdoor is a unique customer relationship management solution specifically designed for the healthcare industry, specialty pharmacy and pharmaceuticals. We have extensive experience in specialty pharmacy services and are familiar with your needs. A system that adapts to your unique workflows and doesn't require complicated configurations is what you need. Salesdoor allows you to stay connected with your clients. All communication and marketing can be managed from one platform. The built-in contacts library allows you to reach more potential clients and grows quickly. Salesdoor's lead tracking technology allows you to target, grow and retarget leads at every stage in your sales funnel. Salesdoor is the best tool for project management, internal team performance tracking, sales, marketing, and project management. Salesdoor was specifically created for companies that need to recruit physicians and other medical staff to sell their products and services.

Modern CX platform for healthcare and finance. Identifying and meeting customer needs in the first contact. Any website can offer live video customer service. Two-way communication channels such as video chat are a great way to build trust with customers, especially when they are having problems. Agents can quickly assess the customer's problems using video chat. It is also much quicker than having to communicate the problem over the phone or in live chat. The agent then has to explain the steps to resolve the issue over the phone. Video chat allows for a high level of personalization, which is possible only in the virtual world. This helps to build better customer relationships and loyalty. This helps increase a customer's lifetime value. Customers feel more connected to the company, and feel that their problems and concerns are being heard.

MobiLytix™, Real-Time Marketing, is an AI-powered real time interaction management and multichannel marketing automation platform that delivers top-line results to CVM marketers. MobiLytix™, Rewards (MR), is an engagement marketing platform that creates reward-based promotions and loyalty programs. These are designed to help enterprises achieve their business KPIs across the entire consumer's lifecycle. Comviva's MobiLytix™, Digital Marketing platform is an all-in one customer engagement automation platform that delivers personalized and engaging customer experiences via digital channels. Engaging customers via digital channels requires engaging content that resonates with customers and is presented at the right moment.

Acquire. Engage. Keep. Surkus is a discovery platform that connects customers and brands. Our platform matches socially active consumers to brand-hosted events and offers, maximizing your ROI. We make it easy to market and save you time, money, and resources. The app allows members to find experiences and offers that are relevant to their interests. They can also complete tasks in return for a reward, such as free tickets to events or other perks.

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences. Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights.

Engage your customers via any digital channel. You win by reducing costs, increasing revenues, and improving customer satisfaction. Our company believes that context awareness is crucial to provide the best digital engagement for consumers. Service providers are able identify, offer, and deploy relevant services to consumers segments. Our platform can deliver a multi-pronged engagement. This includes self-service, new product selection, payment, push notifications within the app, links to specific promotions, directions to the nearest store, and more. This closed loop interaction provides data in a meaningful, actionable manner for consumers and helps service providers maximize their overall wallet share. AwareX is 100% pure software as a services product offering. It is delivered via the Cloud and offers 365-day, 24-hour customer engagement for a wide variety of optimized customer journeys.

Tessitura is the engine behind the success of arts and cultural organizations around the world. The Tessitura CRM technology is at the heart of our success. It drives all mission-critical business functions within one database. This includes ticketing and admissions, fundraising and memberships, marketing, business insight, education, online and mobile, and more. Your mission is our mission. We are a nonprofit and answer directly to our nonprofit users. The result is deeper audience engagement, higher revenue and more time dedicated to the improvement of the arts and culture business.

Your website is visited daily by hundreds of people, but only a handful take action on what you offer. Social proof is essential to ensure that technology does not change. Wiser Notify is a quick and simple way to build trust in your products and services. Wiser Notify is a digital marketing company that aims to transform consumer psychology into effective marketing solutions. Wiser Notify offers social proof and FOMO marketing solutions to help you attract potential customers. You can build trust and popularity by displaying recent actions such as sign-ups, sales, and subscriptions on the site.

Global SMS/RCS and voice-cloud communications allow you to deliver timely, personalized information. Get a deeper understanding of customers using actionable global phone numbers and subscriber data intelligence. TeleSign's Messaging API allows you to code once and send messages to your customers at scale. It also supports waterfall delivery between channels. TeleSign Messaging API supports SMS, RCS and WhatsApp, allowing you to create secure digital communications that can connect you with customers around the globe. Integrate a single MessagingAPI to send secure, reliable SMS, RCS, and WhatsApp messages directly to your customers. You can choose one or all of these channels to expand your programmable messaging strategy. Reach more customers through 120+ optimized points of presence and 700+ direct to-carrier routes

A consumer will reach for their mobile device on average 80 times per day. To increase customer lifetime value and profits, connect with your customers when it is important. Ubiquity's engagement platform puts your customers at your business' heart. You can choose only the services that you need, or talk to our digital strategists about the best way to use them. You can build apps on top of the platform or use our configurable rich mobile applications, customized for your brand. You can easily add identity management to your programs. This will allow you to gain a deeper understanding about your customers likes and preferences, as well as rich first party data such location, DOB, and emails.

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

Chat360 is transforming customer engagement through our multichannel conversational platform. Chat360 is trusted by over 300 global brands. It uses advanced AI to automate and simplify customer interactions. This delivers a seamless experience on all touchpoints. Our platform allows businesses to easily connect with their customers via WhatsApp, Facebook Messenger and Instagram. This creates a unified approach which enhances customer satisfaction and loyalty. Our powerful AI and Natural Language Processing capabilities allow for personalized interaction while automating routine queries. This allows your team to focus more on complex tasks. Chat360 centralizes and streamlines operations with its seamless integration into CRM, payment gateways and e-commerce platforms. Our platform also offers multilingual support that allows businesses to break down language barriers and offer localized customer experiences worldwide.

Smart, modern solutions for a better customer experience. Customer Communication Management may seem like a simple concept at first. When a business considers all the communication channels they can use (email, print, online interactive documents and text messages, push notifications, reminders, etc.), it becomes a complex concept. Effective communication becomes difficult when customers choose their preferred languages and their preferred channels. Ecrion's document automation software simplifies the production and distribution business-critical documents in an adaptable and scalable environment. Workflow rules are designed to simplify and accelerate complex processes, whether fully automated or manual. They also ensure that communications are controlled and consistent.

Although companies have the data to understand and serve their customers well, few companies can draw insights from that data. Even fewer companies can use these insights to personalize customer experiences in real-time. Even fewer, the customer engagement leaders, can scale this real-time personalization across multiple channels, journeys, and business lines. Be a leader in customer engagement worldwide. Our unified cloud engagement platform, CSGXponent™, allows you to leverage your existing data, technology, and communication channels to create exceptional experiences. Xponent combines a robust customer platform, industry-leading customer journey orchestration, analytics, and proven omnichannel communication into one solution. Xponent enables companies to deliver proactive, personalized and predictive customer interactions that improve business outcomes and reduce risk.

What is the app for? Hey,Listen! Companies can easily get feedback and ideas from clients. Clients can comment on and like ideas so that the company can know which ideas are most popular with its users. Why would you need it? It is essential if your company needs to quickly collect feedback from customers/users or discover which features/ideas are most popular among clients in order to implement them first. Who is it for? Software developers, small businesses, and marketers/product managers. What makes it stand out among the crowd? It's very easy to set it up. Sign up, create a board and send the link out to your clients. We only care about getting feedback from our clients. What's next? If the project is successful, we will listen to our clients and find out what their next steps are. But for now, we have the roadmap view, idea searching, and ideas grouping.

No matter how many people see a photo, no matter how many people recall it... How many opportunities do you miss with all the photos that customers take of your company? Pemcards offers different solutions to its Business customers for brand promotion and engagement campaigns via the sending of postcards from users. Pemcards offers an app that can be downloaded free of charge from the Apple and Google Stores. It allows users to send one or more postcards free of cost by purchasing credits. Credits can be purchased by our business customer and linked to the marketing campaign. Users can insert their logo, payoff and QRCode into the back of each card they send. Reports with the following information will be available to the customer: First name Last name Email address. Date of sending the postcard. Country of destination for the postcard.

Juris Access, a marketplace and P2P platform outside of the box, serves as a flexible customer on-boarding platform. Juris Access facilitates digital transformation for banks. Customers can apply for loans anywhere, anytime. Although some financial institutions have digital channels such as online loan applications, they are still semi-automated because they require people to follow up and so, the process is still manual. Because of the changing market and customer demands, there are no solutions that can continue the digital journey. This results in a high cost of operations because financial institutions still use inefficient, traditional methods.

Augeo is a leader for loyalty, engagement and incentive platforms. We are constantly developing new technology and solutions. Augeo helps companies engage and retain customers, employees, channel partners, and members. Our benefits and insurances, employee recognition and sales incentives, virtual and real-life meetings and events solutions increase engagement and strengthen relationships. Augeo is passionate to create innovative experiences that inspire and foster deeper connections with customers, employees, members, and channel partners. Our products mobilize engagement. From complex global programs to simple human connection, they connect people, enrich experiences, and impact results. Find new ways to bring together employees and members to share experiences, connect and align people. We listen to industry perspectives and give you insight for your journey.

The customer engagement platform. Connect with your customers at the right time. Engagement Center. You can configure inboxes to accommodate any digital source, and you can also use machine learning to create granular routings. This is all you need to provide a great customer experience. Management of a brand in a world of social media sharing is complex. Social listening allows you the ability to react at precisely the right moment. Crowdsourcing Get involved with your customers! Reserve areas for customers that they can use to participate in collaboration, support, branding projects, and more. Customer Care. Customers are more satisfied with the service they receive, which includes fewer delays, lower costs, and a seamless end-to-end experience. Digital Marketing. Connecting the CRM to the marketing strategy and providing data support for the digital marketing options in order to best manage the company’s beating heart: its branding. Digital PR. Digital PR.

Clutch is a platform that helps B2C brands market to customers. Marketers today struggle with the fact that customer data is stored in multiple places. It is difficult to know when and how to reach customers and what message to send. Clutch allows you to centralize all this information, make sense it, and then act on it with personalized messages. This will lead to increased brand loyalty and more sales. Clutch offers a variety solutions, including data management, marketing automation and loyalty, stored value, CRM, mobile, email and direct mail campaign capabilities. Data-driven marketing doesn’t have to be complicated. A platform designed for B2C marketers will help you work smarter, do more, and optimize your spend. Know your customers across all channels and marketing touchpoints. Use complete data to create targeted campaigns that provide deeper insights. Drive customers to the best outcome and accelerate behavior change

MoEngage, an Insights-driven customer engagement platform, is for the customer-obsessed marketer. We help you delight customers and keep them coming back for more. MoEngage allows you to analyze customer behavior and engage customers with personalized communication via email, mobile, or web. MoEngage is a full-stack platform that combines powerful customer analytics, AI-powered customer journey orchestration and personalization. It's all in one dashboard. MoEngage has helped to increase customer engagement. MoEngage can be used by product managers and growth marketers to offer a personalized experience to customers throughout their entire customer lifecycle - from onboarding to retention, growth, and beyond. MoEngage is different because it offers a complete-stack solution that includes powerful customer analytics, AI-powered customer trip orchestration and personalization capabilities.

Automated personalized dialogues simplify customer interactions. Communicate at key moments of your customers' journey to increase CLV. Conversion rates that are 4 times higher will inspire your customers to take action. You've spent millions to attract customers. Now comes the hard part. It is important to keep them engaged and motivated throughout the customer's lifecycle. Every time you send a communication that fails and someone doesn't upgrade, renew or activate their service - it's money lost. Motivate your customers to take action through their most trusted channel - the mobile. Wiraya knows what to say and when to say it to each individual and combines voice, text, and mobile messaging. Wiraya helps businesses activate and engage customers at critical moments in the customer lifecycle. The only way to reach your customers in a non-intrusive, scalable manner while maintaining a personal touch.

Capitol Canary provides a comprehensive digital engagement platform and communications platform for grassroots advocacy and public affairs. Our user-friendly, innovative tools make participation in government possible in the digital age. Since 2013, the world's most prominent associations, companies, and nonprofits have used our software for their advocacy programs and to support their public policy goals. Our clients have launched more than 22,000 grassroots advocacy campaigns, which have generated more than 45,000,000 connections with legislators. Our platform offers solutions for grassroots advocacy and strategic communications as well as stakeholder management.

Supercharge your data, customer engagement, sales, and team collaboration. Highest delivery rates in the industry with carrier filtering reports and AI backed algorithms. Simply target, launch, and analyze campaigns based on your data and communication history. Personalized marketing is a proven method. We made it just a few clicks - regardless of the size of your data. List stacking is good, but detailed data stacking is a game changer. When you import a list, UniStack will detect and link existing and new data together. Once you verify a contact for a Property or a Company - the system automatically marks existing and future imports as "secondary", and excludes them from your campaigns, so that you only focus your efforts where it matters.

You can effortlessly connect with your customers, wherever, whenever, and however you want. Interactions Intelligent Virtual assistant makes it easier than ever to communicate with your customers and get things done. We are changing the way customers interact with us by combining the most advanced Conversational AI technologies with human understanding. Our Intelligent Virtual Assistant allows customers to speak or text naturally, in their own words, creating a seamless customer experience from beginning to end. Intelligent Virtual Assistants, or IVAs, provide modernized customer service that is not only conversational but also personal. Interactions IVAs powered by Conversational AI allow customers to speak as naturally as they would with a person, reducing frustrations often associated with automated solutions. Interactions IVAs are able to hear customers' words even in the presence of background noise, accents and poor connections.

The #1 Association and Mobile Member App. Our customized solution will enhance your organization's ability connect members, employees, and stakeholders wherever they are - on their smartphones. Clowder is your private social network. Connectivity when it's most important. We are helping organizations to keep their communities informed and engaged during the COVID-19 crisis. See how our mobile apps are bringing people together in meaningful ways. Connectivity when it's most important. We are helping organizations to keep their communities informed and engaged during the COVID-19 crisis. See how our mobile apps are bringing members together in meaningful ways. Year-round Engagement. Clowder apps are designed to foster continuous, on-hand communication. Client Success Driven. No hidden fees, no escalating hourly rate. Year-Round Specialists. Experts in year-round mobile success. Native App Experts Special focus on native mobile apps development.

One Platform, Countless Customer Solutions. TABLE offers all-in-one, 24/7 customer service. It can be used whenever, where, or how the customer needs. Everything is done in one interface. The customer will have instant access to all your products and services, from the first click to the fiftieth order. TABLE will keep track of everything you need about them. Smart for your company, unforgettable for your customers. TABLE provides the best customer experience throughout the entire journey. Our marketing and sales campaigns are more aligned than ever before! Chart Your Customer Journey with Confidence TABLE connects with your company to create a seamless journey for customers. You'll be able to help your customers every step. {Enable All-in-One Customer Service TABLE is so much more than chat.|All-in-One Customer Service TABLE can do so much more than just chat.} TABLE can automate customer-specific actions, such as payments and appointments. Your experts can also interact with customers via voice and video calls.

Are you maintaining a positive customer experience? Get Qonvo free and grow your business one conversation at time. Chat with your customers via WebChat SMS, Messaging Apps and Social Media. All customer conversations can be managed in one place. Qonvo is a multi-channel messaging app that was created with your customers in the mind. Qonvo allows your team to reply to customers in any way they choose. It's as simple as texting your family and friends. Qonvo gives your team the visibility, collaboration, and analytics tools they need to respond quickly to customer inquiries. Watch the magic happen when you give your customers what they want, when they need it. You can efficiently manage conversations in your company's general emails and messaging channels. To prioritize their work, your team can use annotations, conversation tags, and assignments.

Relay is a powerful self service application suite. Governments can connect their agencies through one platform, coordinating and amplifying the impact of their work through automation, data analysis, engagement, and coordination. Relay's central, connected approach to automated customer support frees up staff time, lowers cost, and improves the quality of customer care. Citizens have the ability to access their data whenever, wherever, and how they wish. Relay Portal is an administrative and data management tool. It provides real-time health statistics and detailed reports, as well as outbound campaign management and configuration options. All this through a user-friendly dashboard. Our solutions are PCI compliant, PA-DSS certified and payment processing for agencies is guaranteed. Agencies and their customers can be confident that their data is secure by meeting the highest standards of payment security.

Coniq's digital platform allows your entire company to connect with and engage customers online and in-store, through multiple touchpoints. A digital platform that allows your entire company to understand, anticipate, and engage customers can transform your business quickly and economically. Get a clear picture of your customers, brands, and marketing activities. The new customer loyalty solution that identifies and rewards customers before, during, and after each visit is exciting. Coniq is the central point of your digital transformation. It allows you to identify and engage shoppers online and offline and build meaningful, personal relationships. Understanding your customers will help you drive sales growth at your retail location. Create a list of shoppers who are ready to buy, and encourage shoppers to visit.

Perx Technologies, a Singapore-based Lifestyle Marketing SaaS Platform, is a category-creating Lifestyle Marketing SaaS Platform that helps large enterprises and digital native business transform from being transient and transactional into delivering continuous and meaningful customer interactions in the digital economy. This platform allows you to influence and drive customer action. It's never been easier to reward customers with personalized rewards. Enterprises are rushing to create mobile-first net new revenue streams through becoming 2 sided marketplaces. The Perx Lifestyle Marketing Platform allows enterprises to redefine customer engagement, create a marketplace for commerce in under 30 days, and be a strong Adtech competitor in the mobile-first economic. The platform powers large, global brands and allows organizations of all sizes the opportunity to monetize customer engagements through personalized, revenue-generating digital experiences that millions of end customers can enjoy.

Conversational messaging for Salesforce, Zoho, and other CRM-based messaging platforms can help you win more deals. Text messaging is the best way to respond to an inbound lead and foster an interactive conversation. Consumers are more likely to attend events and meetings if they are reminded. A seamless notification process is possible with CRM-driven automated SMS messaging. Omnichannel messaging allows your business to communicate with customers across all channels from the CRM. With a robust mobile app, you can work from anywhere. Our technology allows for tight CRM integration, routing, notifications, and keeps the conversation going. Conversational messaging can be used to increase engagement and build better relationships.

Quini offers leaders in the wine and restaurant industry real-time wine tasting sensor and attitude data, analytics and software solutions that improve decision-making and maximize sales. Our proprietary Quini wine rating app allows us to collect data through in-person, virtual and guided wine tastings throughout North America and Australia. Our vast network of followers also gives us access to detailed consumer opinions. Our proprietary algorithms and machine-learning are used to analyze the data and extract relevant information for your markets and target audiences. Our technology allows us to hold regular and blind tastings. Blind tastings give consumers sensory feedback that isn't influenced by price or label, while regular tastings provide insight into brand/product expectations as well as price sentiment.

Paylode is a customer perks platform. We are the fastest way for any company to launch and manage a robust perks program for their customers. We make it easy through a no-code interface and a pre-vetted, pre-negotiated marketplace of over 1,000+ perks from leading consumer brands. Every company wants to have a perks program… but they’re expensive, and super hard to build in-house. Paylode makes it possible to launch your own branded, customized, curated perks program in 15 minutes. Personalize and reward every moment of the customer journey, and watch your authentic customer engagement grow.

Restructure your customer engagement strategies using the most flexible and secure loyalty marketing platform in the industry. Your loyalty program must be unique in order to appeal to consumers who have more options than ever before. You'll blend in with plug-and-play loyalty programs and lose out. You can create and build loyalty programs that are tailored to your brand and audience. Then, invite consumers to join in the fun. By creating experiences for customers, you can collect better data, optimize future interactions and drive continuous engagement throughout the buying journey. Need to get people talking about your company? Are you ready to offer a premium experience in loyalty? The ebbo™ loyalty platform offers a variety of scalable solutions that allow you to integrate programs and level up your approach, as well as drive continuous engagement.