Alternatives to Snapforce

The Outreach Sales Execution Platform allows sales teams to create pipeline efficiently and predictably close a greater number of deals. Outreach is the only platform that empowers all sales organizations -- from sellers, to front-line managers and sales leadership to ops -- to close more pipeline. If you want to win more sales by personalizing, prioritizing and analyzing your sales activities, then turn to Outreach. Outreach is the #1 platform for sales engagement that helps sales teams be more effective. Outreach can help you achieve your sales targets by optimizing workflows and creating pipelines. The top tools include sales sequences, dialer, tracking and email, outreach everywhere, content and email templates, analytics, reporting, and coaching analytics.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Customers expect prompt and efficient service when they have critical questions for your business. This is true even if they are dealing with virtual agents. Knowledge Assist is an artificial intelligence and machine-learning tool that helps agents in your contact centre resolve customer issues quickly, accurately, and consistently. Knowledge Assist integrates AI-driven knowledge bases into virtual agents' desktops and contact centers to provide up-to-date, accurate and helpful guidance. Our solution allows agents to understand customers' intent, provide consistent answers across channels, build trust, and drive customer conversations. Knowledge Assist uses AI technology to empower contact center agents with accurate and relevant information in real-time. It blends well-crafted responses, integrates with relevant data sources, and can read documents and internal websites to build an evolving knowledge base that gathers the most relevant information.

#1 Sales Engagement Platform for Salesforce & Gmail users. Groove, a Clari Company, helps sales reps, managers, and operations increase their revenue by up to 25%. Our solution empowers sales organizations to plan and execute targeted outreach at scale, engage top accounts using smart account-based sales features, drive productivity with actionable analytics, and engage top customers with personalized outreach. Our solution powers over 40,000 sales reps from top companies such as Google, Prezi and Slack. Two-way integration between Salesforce and Google Calendar Email open, click tracking & sent later Create, edit & enrich all SFDC objects Automated email sequencing

Customizable voice analysis triggers will ensure that you never become one of these people. We've made spotting them and notifying the right person in your company easier. Over 53% UK consumers display at least one vulnerability characteristic. In the second half 2021, 91% of customers said that they had a poorer CX with contact centers. Focus on things that will drive uplift quicker and understand what agents should say to achieve more positive outcomes for the customer. Set up custom rules to alert the right person at every critical moment based on data points in the platform. Even those that you provide. You can easily keep track of the performance of your agents based on metrics that are important to you.

Three brilliantly integrated solutions that support your team and delight customers. All incoming messages can be consolidated. Assign conversations to a particular agent or team. You can categorize conversations to make it easier for automation and reporting. A multi-channel solution that works with voice, chat, email, SMS, and social. Integrates with more than 40 partner applications. Accurate forecasting, scheduling, and management. It is powerful, simple-to-use, and affordable. Scalable and optimized to be used in call centers.

HCL IntelliService, an AI-based services optimization platform, transforms customer service to customer success. The platform supports many connectors that ingests data from customer relationship management, enterprise service management (ESM), emails, and document management systems across multi/hybrid clouds. The AI platform uses advanced technologies like Cognitive Search, Conversational AI Workflow Automation and Augmented Analytics in order to deliver a game-changing experience to customers while providing service agents with sophisticated analytics and tools to reduce resolution time. HCL's AI-driven platform can help you reduce the number of customer support calls and the time it takes to resolve service requests across the entire customer service lifecycle.

Make your customers happy. We will give you the tools you need. Your customers will be satisfied with personalized and prompt answers. Zammad makes it easy to manage your team and tickets. This will make your customer service shine brightly. When dealing with customers, it is important to keep track of everything. The dashboard provides a clear overview of the current situation, regardless of whether you are an agent or manager. You (and only you!) can see how well your performance is as an agent. One is no longer only reachable by phone when you are an organisation. Zammad allows you to connect with customers via different communication channels, such as telephone, email, SMS, or Twitter. Zammad can be audited. This is why Zammad is so popular in banks. It is possible to see who modified which attribute and which value by looking at the ticket history. Zammad allows you to easily create individual fields, such as a deadline.

AnswerGPT™ is the generative AI Answer Engine that will revolutionize your customer service team. It will help you to improve CSAT and support costs, while enabling faster resolutions. Transform your domain enterprise expertise into dynamic answers. By surfacing contextualized information, your team can quickly resolve problems, improve response quality and keep your customers satisfied. Deflect common cases automatically, group similar cases and focus your team on high-value items. AptEdge integrates seamlessly with all your apps. AptEdge integrates with all the apps you use, including knowledge bases, ticketing tools, issue tracking tools CRMs, code repositories and collaboration tools. We have everything covered. Give your sales team an edge. Keep your developers focused on writing code. Help your product teams streamline their product optimization. Empower your agents as instant experts. Get full visibility on trending issues and stay ahead of them.

Zervicio.com provides cloud-based After Sales Service Platform for enterprises to automate customer support services. Zervicio allows customers to interact with service teams in real-time. Agents, Service Managers, and Customers can all stay connected from anywhere. Zervicio is an after-sales system that allows you to track and manage your service requests. The price of delighting customers is managing your own time slots and team members. Zervicio can help you put your dreams into action by providing personalized service to your clients. Your service manager will be able to make quick decisions regarding a service request and can direct his field force as quickly as possible. Zervicio's Knowledge Repository is the most powerful - you deploy and educate, you gain knowledge, and you build experience. Manage Service Cloud is accessible from anywhere.

Organize your leads effectively. To qualify leads quickly, track phone calls, meetings and notes. Know the stage of each opportunity. Who worked on it. What happened so far. How likely it is that it will close. You can accurately predict what the actual sales will look like in the next week, next quarter, and next month. Custom Sales Pipeline. You can customize each stage of your sales cycle by adding as many or as little stages as you like, and determining the likelihood of each stage based on its stage. This instant report shows you the total activity of each sales representative, including notes, phone calls, and custom forms. Alerts will be sent to you when deals are not updated for a pre-determined time. Motivate your sales team with real-time information about the commissions they earn on deals. A powerful dashboard provides instant overview of the upcoming Activity and key performance indicators of your staff.

Talisma Knowledgebase empowers customer service staff by giving them instant access to critical information at the heart your operations. This will reduce operational costs, improve business efficiency, and grow your business. Talisma Knowledgebase allows service and support teams to continuously capture, create, refine and refine knowledge solutions as part their daily workflow. Once solutions are approved and uploaded to the knowledgebase they are immediately available for sharing across functional areas and multiple channels including email, chat, phone, and the Web. Users can easily tailor content delivery for different audiences by using content rules and branded templates for knowledge articles.

Starmind is a platform that connects employees to the best knowledge in your organization. It's powered by AI and made available in real-time. Starmind is more than other solutions that help communicate and document knowledge. Starmind uses AI to create a real-time network that shares knowledge and expertise. This ensures that your teams have the most up-to-date, accurate information. Your teams can focus on the important work by having one platform that provides instant answers, expert knowledge, and up-to-date information. You can make sense of the data that you already have. Starmind's AI uses the millions of data points that your teams generate every day to analyze them and create a network of knowledge in real time. Quick responses and quality answers are guaranteed when questions go to the right people.

Weflow identifies revenue leaks in real time so you can take action to fix problems before they affect your forecasts. Weflow gives you deal signals to help keep your pipeline in order. Full visibility of risks, next actions and activities helps reps close deals. Configure automations for real-time alerts, smart views and smart views of your rep's pipeline to be delivered directly to your inbox or your Slack channels. Weflow's deal management features alerts and signals that keep your deals moving forward. Get complete visibility of risks, next steps and activities to guide reps towards closed-won. Weflow helps reps increase their win rate by 11-16%. Weflow allows managers to quickly inspect pipeline health and makes it simple for reps forecast confidently. Weflow customers improve Salesforce data quality and process compliance by 92%.

ProProfs Knowledge Base software is a knowledge management tool that creates highly-searchable online FAQs to improve customer service and reduce ticketing. ProProfs allows you to centralize all your files, documents, and how-to articles so they are accessible across all devices and platforms. Organizations can easily share vital information to support their sales, customer service, and support teams. It's also a great way to introduce new employees to company procedures during onboarding. ProProfs Knowledge Base increases productivity by making it simple for customers and employees to find what they are looking for wherever and whenever they need it. ProProfs Knowledge Base Software eliminates the need for repeating the same questions.

The future of customer communications. Intelligent customer communication center for live and automatic interactions. Your customers should be at the forefront. Customers can communicate with you whenever and wherever they want. Each customer is welcome. CommBox's powerful platform allows you to increase your availability and offer customers AI-powered, automated customer services. CommBox's state-of-the-art lead generation and sales tools will help you convert more leads into customers quickly. All customer communications can be handled by one robust omnichannel platform powered with AI. Your customers can have an omnichannel experience through any channel they choose, including WhatsApp, SMS, chat and social media. All communications are managed efficiently through one smart mailbox.

Your customers will be guided as if you were their friend. Create interactive guides that guide your customers to activation and issue resolution. Stonly makes it easy for you to share, discover, and create knowledge to give your team all the resources and answers they need. Stonly allows you to provide personalized, instant support wherever and whenever it's needed. Stonly offers a complete suite of onboarding tools and adoption tools that combine rich user information with users' real-time actions to help them find their own path to success. Interactive guides are able to adapt to each customer, making them more efficient and enjoyable. Our universal widget gives your customers personal guidance wherever they are. Embed Stonly directly into your customer support, data, knowledge, and other tools.

Enterprise knowledge management software for better service. AI-powered knowledge management software improves agent-based and self service support. A knowledge-sharing culture will improve customer service. Spread the power and knowledge within your organization. Every member of your company should have access to a central repository that allows them to share and retrieve support information. A multi-channel user experience that is meaningful and engaging. Combining AI-enabled searches, user-friendly interfaces and gamification to deliver the best customer experience. Engage customers by keeping your knowledge bases current and complete. Interactive dashboards provide insight into the health of your knowledge and provide information about knowledge base effectiveness, adoption, and usage.

Smiddle Software is a software company that specializes in cybersecurity, contact centers, and telephony solutions for Cisco. We are always working to develop products that help businesses achieve their goals. This includes software that optimizes and improves the efficiency of contact centres. Our clients benefit from our expertise in improving customer service and efficiency in their contact centers. Smiddle is a Solution Partner in Cisco's Cisco DevNet program. Cybersecurity solutions can take your protection to the next step. Our contact center software solutions address such issues as recording and storing client conversations; service quality control; processing messages sent by clients via popular messengers; organizing large outbound campaigns; creating client scenarios for interaction between agents and agents; integration of Cisco Finesse CRM-system; and many other.

Shelf is a secure central content library that can be used by your entire team. Shelf is a knowledge platform that offers the best search capabilities. Shelf is a knowledge base platform that helps teams become more productive and efficient through powerful search and document tag features, file sync, share, content analytics and many other features.

Contact centers are centered around knowledge items, call scripts and other information that agents need. Agents must be armed with the most current, relevant and effective information in order to respond to any customer question or concern. ClearMash knowledge administration will optimize your customer interaction and help your agents perform at their best. Give your agents the most powerful search engine available for contact centers. ClearMash can search for anything in ClearMash knowledge administration as well as outside (like files, websites, emails, etc.). And do it quickly. Your agents will be able to provide better answers, which will improve customer satisfaction. Agents don't have the time to consult the knowledge administration for every call in real-time. You can reduce knowledge administration by training your agents. However, this relies on their memory, which is not optimal. You don't need to rely on memory or leave the operational system to search.

Software that reduces mistakes, questions, onboarding time, and other costs. Interactive, "dummy-proof" guides that employees can follow without getting lost in the middle of a process. You can increase QA scores, decrease questions, and reduce training time by creating an online searchable knowledge base that will keep everyone in your call centre on the same page. Your employees can learn new procedures and deal with complex situations by helping them to increase productivity, decrease mistakes, and reduce training time. Step-by-step guides that are customizable and easy to follow will help you capture your company's unique procedures. This will improve employee performance.

Most customers today expect that organizations will offer a self-service experience as part of the customer experience. A solid knowledge management system is the key to a positive, highly effective self service experience. Knowledge Management ensures that the content available via self-service channels are well-written and well-organized, and contain the right information delivered to the correct parties at the right time across all channels and touchpoints. A knowledge management system that is optimized can make self-service channels more effective, reduce the time it takes to resolve issues and create a rewarding customer experience. Data analytics can be used to diagnose and address usability in order to improve self-service processes and the customer experience. By redirecting real-time interactions towards relevant sources of information, transactional support costs can be reduced from dollars to pennies.

eGain Knowledge+AI™, the best-rated and analyst-awarded knowledge management system, ensures quality customer service. It infuses customer service agents with knowledge, allowing them to be as productive as your best agents. It gives agents and other users multiple ways to access the common knowledge base to ensure fast, consistent, and precise answers. Intelligent knowledge management systems for customer support are using Artificial Intelligence (AI). This allows them to answer customer questions, guide processes and aid in decision-making. This is a win/win situation for both the customer and agent as well as the business. The customer service knowledge software integrates many knowledge management tools such as content management (CMS), search and artificial intelligence, workflow management, knowledge analysis, and more. The right knowledge management software will give you the tools you need to provide the right answers to your customers at the right time.

A neural engine that is lightning fast for next-generation software development and customer support. Bring the power of LLMs to rebuild your relationship. The auto route, collaboration, and triage are used to solve customer problems in real time. Modern AI can elevate your support team and help you deflect customer questions. Connect your development teams to the impact of their sprints. Get feedback on product improvements and triage customer signals. One shared view for software development and customer support. Live chat, support tickets, and engineering issues all on one platform. Custom objects, views and more allow you to personalize your experience. Extend your experience using APIs and Webhooks. Automate your own workflows, test them, deploy them, and then publish them. Map your work, customers and product data into one system. Modern stack with cloud-native scaling for millions of users. Text, audio and video in real-time and consumer grade. Enterprise-grade compliance and security.

Kapture is a powerful omnichannel Customer Experience Management platform powered by AI. It has a strong focus on customer service. Kapture adapts to changing customer expectations and transforms a good customer experience into a great one. Kapture's technology and teams are built from the ground up to focus on "the client". Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. Kapture has expertise in four key industries: Retail (offline and ecommerce), BFSI, Travel, Consumer durables (consumer products and appliances), and today, it helps 1000+ businesses across 16 countries create wonderful experiences for their customers.

All the tools you need to manage your employees and improve performance - all under one roof. A connected collection of quality, coaching and learning tools will improve your customer experience. You can automatically recognize milestones and reward achievement, make it easier for employees to communicate, create contests, and get insight into your team's pulse. All you need in one platform at a fraction of the cost of many single-solution tools. (Oh, and there are no more spreadsheets. No more spreadsheets. There's no need to manage employees on multiple platforms (or pay them). It's also difficult to pull data from multiple platforms to get a clear view of what's happening. You have everything you need to engage your team in C2Perform.

Transform your uncoordinated interactions with customers, employees and third parties into exceptional journeys to drive in-year returns. No re-architecture required. OvationCXM connects internal and third-party silos to unlock a unified view on your customers' interactions, wherever they happen in your ecosystem. Share a common view between multiple organizations to ensure seamless customer journeys. Messenger is a multi-component digital platform that includes webchat, phone, SMS and more. It provides precise answers and delivers them directly to users. To deliver highly relevant, tailored and specific information to teams and users, train AI models to be tagged to specific knowledge. Smart Buttons and deep links on screen will help you meet your customers where they are.

The only platform that enables all digital customer experiences. Built to eliminate silos Sprinklr is used by thousands of enterprises around the globe every day to market, advertise and care for consumers via 23 social channels, 11 messaging channels and chat. Why switch from fragmented point solutions and a platform that is purpose-built and unified to support your business? You can leverage the power to collaborate across channels and teams with a unified view and context of your customer to create better experiences for them. Listen to and learn from customers, market, and competitive insights, and then take action in real time. Real-time insight into brand awareness, customer loyalty, brand perception, and user satisfaction will help you to avoid guessing at your brand equity metrics.

Launch your CX insights and performance into a new era. Happitu, a platform for workforce and scripting, acts as a personal coach to your service team, providing them with the resources, insights, and processes they need to deliver exemplary customer service over the phone. It analyzes all of your interactions to highlight what your customers are experiencing. Happitu Vision automatically records, analyzes, and scores all your customer calls. A dashboard view allows you to drill into specific moments of your customer interactions and identify opportunities for CX improvements. Create your own metrics for monitoring unique and changing customer interaction. Search for calls based on sentiment and identify key moments quickly. Happitu guide guides your agents through every interaction using custom workflows, dynamic help topics, and responsive scripting.

Chaport is multi-channel live chat and chatbot software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Chaport also provides self-service capabilities: you can create a knowledge base for your customers, add it to your website, and activate an FAQ bot to automatically suggest help articles directly in the chat widget. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.

Pulsedesk automation tools based in artificial intelligence can help you increase the speed of your response and improve customer satisfaction. ChatGPT allows you to instantly adapt your answers based on the situation, while maintaining your company's unique voice. Our platform offers a comprehensive solution to manage customer inquiries, streamline your support process and reduce operational costs. It supports Gmail, client-portals, WhatsApp and live chat. You won't be charged for features that are not necessary. Our helpdesk allows you to keep your support costs down while still providing excellent service. With just a few mouse clicks, you can assign customer queries to support agents. This ensures accountability and ownership of each ticket. Our 360-degree platform allows you to monitor in real time who is working on which query and its status. This will allow you to make informed decisions.

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

Wolken Software offers a suite AI-enabled SaaS 2.0 cloud native applications for Customer Service and Enterprise Solutions, including Wolken ServiceDesk and Wolken HR Case Management. Wolken offers a variety of plug-and-play features for enterprises, including Omnichannel Support, Real Time Reporting, a built-in Business Intelligence tool, Integrations with 3rd Party Apps, Auto Categorization, and Auto Routing incoming queries. Wolken offers easy configuration, low-code customizations and a fast Time-to Market. It also comes at a fractional cost due to simplified costing, reducing your total costs of operations by as much as 50%. We have successfully replaced well-known names at Fortune 500 and Fortune 1000 Companies.

Easy-to-use CRM software for sales that separates leads and opportunities. Teamwork CRM allows you to split leads and opportunities into separate pipelines, giving you greater control and visibility over your sales process. No more trying to keep track your leads through multiple spreadsheets or emails. Teamwork CRM gives you full control over your sales process, giving you more insight into how to speed it up and making sure nothing gets lost. Your team will have one place to track everything, from the first contact to the closing of the deal. This will allow them to know where they are spending their time and how each deal is progressing throughout the sales cycle. To create a more results-focused pipeline, separate your deals into opportunities and leads to increase your forecasting accuracy for revenue. Increased visibility leads to increased revenue.

Use AI and natural language processing to search your company's knowledge in a single window. Search using natural language queries and receive structured search results presented in a clean format. Filters and a suggestion system can be used to narrow them down if necessary. Ask questions, and you will receive a fragment of a document as a response. You can also download the file. Other related information is available in the same location. Use ready-made elements for your website or app. Automate queries from customers or internal users. Automate internal and external queries using your existing documents. All popular formats supported. Scrape websites to connect them with your knowledge base. Get the latest version automatically, without any manual work. Connect external drives, tools, and apps to one central location and search them all instantly. Get a complete report on what clients and team members are searching for. Regularly add desired content to your knowledge base.

According to Infusionsoft's founders, Graphly is the #1 reporting tool for Infusionsoft users. Performance improves when performance is measured. Performance that is measured and reported accelerates. Marketing Monitor website traffic, track dynamic lead sources, measure funnel converts, tweak, improve, and repeat. Sales Track individual sales rep performance, forecast revenue, view gross & net revenue numbers. Customer service View net promoter surveys. Fulfill on orders, improve retention rates and deliver & satisfy. Tag Funnel Displays how many contacts are included in a particular list of tags for a specific date range. You can see how many tags are applied to contacts over a given time period. You can see the trend of the lifetime value of your customers over a given time period. Based on the stage probability, forecast the adjusted revenue from active opportunities. To compare the tasks, appointments, and notes for each user, display them together.

Sales AI or Customer Relationship Management AI is a comprehensive AI-based solution to the most difficult sales problems. Our product allows marketing and sales teams to change the sales curve in the direction of success. Sales AI results not only provide insights into activities, but also make predictions and recommendations for next-best actions. This allows teams to predict whether a deal will succeed or fail and determine the best way to move it to the next stage in the funnel. Sales AI also improves forecasting, increases visibility, and predicts quarterly revenue. Our technology can increase the effectiveness of sales in the pipeline through modeling outcomes with probability. Sales AI's ability to classify wins and losses, identify significant drivers and recommend solutions for conversion directly leads to an increase in the percentage of deals won.

Diamond Relations is a user-friendly CRM system that jewelers can access on the go. It allows salespeople to concentrate on selling and not on learning and navigating complicated CRM systems. Diamond Relations allows jewelry retailers to easily track sales, manage potential opportunities, and foster relationships with customers. Diamond Relations CRM is essential for both single stores as well as multi-store chains. Your salespeople can close more deals by recording sales-related interactions and sharing customer information. You can also track the progress of your salespeople. Diamond Relations collects all customer information and shares it across the company. An opportunity contains information such as the sales stage, dollar amount, probability to close, and other relevant information. This information is also displayed on the homepage dashboards of salespeople, giving them an up-to date view each time they visit their page.

Forecasting sales is an important, but difficult task. This is especially true when the business is going through change. Combine the current pipeline details, historical analysis, and behavior patterns to identify track forecasts and suggest a plan A. To build a complete history of forecasts, you can use your CRM to find any deal data that might be hidden. Based on historical and current deal data, auto-populate your forecast with a recommended mix. Finance forecasts the next quarter and year, while Sales forecasts their next period. Dual forecasting systems are unnecessary. Sales is not about the numbers. You need analytics to understand your customers and help you identify and capitalize on their potential to increase sales effectiveness and identify areas of underperformance. To thrive in today's competitive marketplace, you must understand your customers and analyze their next move to make the right offer.

All-in-one business management platform with features for team collaboration, project tracking and budgeting. Analyze deals, estimate costs of rehab, and create stunning investment report that will impress lenders and partners to secure funding. Never miss a deadline with the easy-to-use features of project calendars, schedules and task management. Track expenses, manage budgets and forecast profitability for every project. Flipping houses can be a tricky endeavor. Our house-flipping program provides you with the tools to manage projects, estimate rehab costs and analyze deals. Get a high level overview of your real estate operation. You can easily track the status and stage of your Leads so that you can close more deals. With a centralized view, you can track progress more effectively.

SP CRM is a simple but powerful CRM built on Office 365. It provides a complete view into the sales pipeline and activities. It can support the entire sales cycle, from lead capture to opportunity tracking and account management. SP CRM is built on Office 365 and Microsoft Teams. It can be used as a part of your sales team's day without the need to log in to another program. Your sales reps can track opportunities and have access to all the documents, information, knowledge, and documentation they need to close the deal. The portal collaboration features allow sales staff, such as sales engineers, sales developers, and sales managers, to work together. SP Projects and SP Customer Service can be combined to create a complete customer management solution.

Get complete visibility of all customer activities, records, and history from a single interface. One unified view of the customer allows you to streamline your actions and reduce clicks. Drill down deeper into customer data using advanced drill-down features. Use the AI built-in to find the best opportunities and speed up deal closures. Get recommendations on what to do next in each sales situation. Predictive insights into deal probability help you focus on high-value opportunities. Replicate winning strategies using advanced forecasting and analytics that are time-aware. You can track sales performance with real-time metrics, reporting and analytics without having to use spreadsheets. Dashboards for each role help predict the evolution of your pipeline and quota achievement. Automate and streamline your sales processes using drag-and drop workflows and guides built in. Smart Guides automate complex sales tasks for seamless sales process management. Native integration with third-party tools allows for seamless collaboration.

CRM that doesn't end when you close. TeamGram is a cross-functional CRM that allows employees to work together to improve sales performance and customer satisfaction. It can be used to create quotes, track orders and assign tasks to mobile teams. TeamGram dashboard gives you real-time insight into key business metrics without the need to go through spreadsheets. You can quickly identify what is important and take faster decisions. The pipeline view allows you to see all of your deals in one place and allows you to focus on the next steps. Drag and drop your deals from one stage of the pipeline to take control of your sales process.

Marketing automation software allows you to nurture prospects and track your results. It can be seamlessly integrated with sales management software to help you close more deals. Sales Management Software allows you to track activities, manage customers, and grow your pipeline. You can create beautiful reports that will help you make business decisions. Project Management Software allows you to organize your team, collaborate on tasks, track progress, and keep them informed. Visualize your goals and reach milestones. Get things done. Beautiful dashboard that inspires users to want more. You can easily track your game progress and status. Earn badges, coins and complete collections. Turn it in to receive real rewards. Expect results and motivate users. Sales people love to compete. Instil competitive spirit in your team to increase sales.

All employees should have one customer profile. Keep your finger on the pulse by using graphs and charts to show sales and forecasts. Track conversions end-to-end with personalized email, voice, or print with a personal touch. It works on any device. All you need is a mobile browser. Mobile bookmark Free CRM for quick access. You can view all of your sales activities in one place with our deal tracking tool and sales funnel dashboard. To help you create more effective CRM messaging, you can see where each customer is in the sales cycle. This includes their deal size, contact history, and even competitor information. Reports and Dashboards give you a clear, concise view of all the happenings. Targeted marketing campaigns can be developed based on customer history and customer profiles. Send unlimited emails to create email campaigns that include time-sensitive promotions or other opportunities. You can track your marketing in real time, improve the quality of your leads, and focus on it.

CRM and Deals for Zendesk allows you to manage your Zendesk Support pipelines without having to buy Zendesk Sell. It combines customer support and sales to create a single, unified platform that is omnichannel. Here are the main features of the app: Zendesk Support tickets can help you get sales opportunities View a complete history of all interactions with each client All sales deal information can be centralized in one place Create and customize pipelines to suit your sales process Include product descriptions in your deals Incorporate stages, product details, client data Set lost reasons and subcategories Automately schedule lost deals to move Attach files to your deals Analyze sales trends and lost deals to find out more Easy navigation via a user-friendly interface

Focusing on the deals that have the highest value will increase your company's revenues. It is important to have a clear and concise deal pipeline. Flexie has created a powerful and easy-to-use deal management system that allows you to focus on the deals that will bring the greatest value to your company. Don't let high-value deals slip by the wayside. You can create as many deals you wish with our user-friendly, customizable deal pipeline. Drag and drop deals to move through the stages and use filters to find specific deals. You can close more deals, set new targets and adapt your deals pipeline to your sales thinking. Assign tasks and deals to your sales reps and managers.

Don't waste your time creating contacts and entering data. Instead, focus on converting leads to deals. All information related to a lead can be stored in one place. Pre-defined reports are easy to understand and will streamline your workflow. Get organized to increase revenues. You can keep track of what you need to do next and gain insights from past data. We spoke to hundreds of businesses to find out their requirements so that you can have a simple CRM. Multiple sales pipelines can be created to track different aspects of your sales process. Filter leads in a pipeline by users, products and sources. The sales pipeline view can be used to perform a variety of actions, such as adding or renaming leads, assigning users to leads, and moving them to another stage of the sales funnel.

ASPEC stands for Getting Things Done in sales. ASPEC is the place to put all opportunities. ASPEC creates the sales cycle and the three fundamental skill phases. ASPEC evaluates each opportunity by calculating the likelihood of winning. This algorithm is unique and simple and is based on the success of a win as well as the risks associated with the sale not being completed. A precise, consistent, and user-friendly algorithm that requires minimal input. ASPEC automatically prioritizes all opportunities in your pipeline based on the probability of winning and the time remaining to complete the sale. It also keeps it current in real-time. You can now confidently "work" ASPEC's prioritized list knowing that you won't waste time on bad deals or work too early. ASPEC Expert Analysis assesses the understanding and activity of salespeople based on each opportunity. It also offers guidance and coaching on the best strategies to use.