Alternatives to SnapSupport

Elevate your service management to new heights with BlueFolder, the all-in-one solution designed for field service providers, maintenance teams, and support organizations. Streamline your workflows, enhance customer satisfaction, and boost efficiency with our comprehensive suite of features. Effortlessly manage work orders through our intuitive interface, ensuring nothing slips through the cracks. With intelligent dispatch and scheduling tools, optimize resource allocation to minimize downtime and maximize productivity. Build lasting customer relationships using our CRM features, keeping track of interactions and service history for personalized service. Stay connected on the go with our mobile app, enabling real-time collaboration, work order updates, and client communication from anywhere. Take control of assets and equipment and contract management. Simplify financial processes with billing and invoicing features, generating accurate invoices and receiving payments optimizing cash flow to your business. Gain valuable insights into your business performance through customizable reports and analytics. Make informed decisions and identify areas for improvement. BlueFolder seamlessly integrates with other essential tools.

MaintainX is a mobile-first work order and procedure platform that allows teams to know what they need to do and how to do it. Here's what we digitize and take away from the clipboard: -Maintenance Work Orders -Safety Procedures -Environmental Checklists -Tooling & Gauge Reporting -Preventative Maintenance Procedures -Auditing/Inspection Workflows -Training Checklists We help operational leaders become more efficient by delivering real-time business insights from the field.

Fieldmagic is a modern, easy-to-use field service and asset management software that includes a CRM. It helps organizations track and accelerate their sales performance, schedule jobs, capture more field data, and provide better customer service.

Snapfix mobile app makes it easy to submit issues. You can organize your jobs by assigning work orders to the appropriate person, tags and priority. You can also share updates via instant messaging and notifications. To ensure that inspections are conducted in a consistent and legal manner, it is important to schedule periodic tasks using checklists. You can also use the calendar to plan preventive maintenance, which will ensure that valuable assets are up-to-date. The dashboard provides real-time information on all tasks. You can check in on progress and then manage them to completion with a click. When you need to provide audit trails during inspections, all data can be exported to Excel or PDF reporting. Snapfix offers a simple scheduler with a calendar view that allows you to plan and organize recurring tasks.

Electric is changing the way businesses manage IT. Electric provides real-time IT support for over 30,000 users and central IT management to more than 600 customers. This offers companies a 50% savings in IT costs and standardized security across devices, apps and networks.

Built to help every customer’s business grow stronger, the BigChange Job Management Platform brings together customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform your business can run on. Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by almost 1,700 field-based organisations around the world. BigChange employs 200 people and is recognised as an outstanding employer with a 2 Star Accreditation from Best Companies. The BigChange complete Job Management Platform is helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.

Redlist is a cloud-based platform that unites multiple vital departments and their functionalities into a system that you can access on your computer or an iOS/Android device—giving your team the ability to work even if they don't have service. With each Redlist module, you add more power and functionality. You can configure Redlist to match your company needs or use the modules stand-alone and scale depending on growth. Regardless of how you set up Redlist, you will be able to consolidate multiple systems into one software by using Redlist. Enterprise Asset Management Take back control of your asset's health and maintenance programs so that you can keep production numbers up and downtime low by letting Redlist automatically track and manage everything surrounding your assets. Environmental Health and Safety Give everyone in your company the ability to be a leader in your safety culture by enhancing communications with safety personnel and reducing fines while securing your reputation as a company that prioritizes safety. Field Services & Dispatch Use Redlist to manage your jobs from quote to cash and boost company growth and asset utilization.

VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment. With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.

Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.

TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.

Get the product on your smartphone today and you can manage your entire field operations with just a few clicks. Custom Dashboard & Reports Instant multi-channel updates (SMS, Email, PDF) Custom forms & fields

Want to more efficiently manage field service, automate workflows and modernize your mobile workforce with a fully integrated asset management platform? Gruntify makes it easy to collect field data, manage assets and assign jobs, manage teams, and automate business processes all from one platform. You can quickly find trends and get answers with powerful metrics, reporting capabilities, and location intelligence. Gruntify accelerates the automation of your mobile workforce: - Capture rich media, complete forms, and submit inspections, all geotagged and created on the go. - Manage recurring maintenance schedules or generate simple reactive work orders. - Design your own automated workflow in Workflow Studio. - Real-time location awareness and GPS Trip Recording. - Integrate third-party base maps or your own GIS data. - Dashboards to monitor your field operations and stay in complete control. - Signature capture. - Barcode and QR Code scanning. - Augmented Reality assistance.

Job Cost Inc.'s Mobile Resource Manager streamlines field service management by reducing paperwork and data entry. This fully scalable solution is built on Microsoft SQL and features drag-and drop scheduling, color-coded statuses, customizable statuses, one-click service detail, equipment and location tracking, as well as a service call history. Job Cost Inc.'s Mobile Resource Manager is available for iOS and Android. It allows users to use existing resources (subcontractors and people, equipment, and equipment) more efficiently and effectively.

As demand exceeds supply, many organizations are having difficulty finding skilled trades jobs. These companies must now look at other ways to increase the productivity of their existing teams. Our clients see an increase in productivity of 25% to 60% with our field service management software. We have created a Resource Calculator that will help you determine how Oneserve could make your team more productive and efficient. Field service management software is a way to connect and organize remote teams quickly and efficiently. Oneserve's service software is a leader in the industry. It allows knowledge and information to be shared and updated, monitored, and tracked in real time. This facilitates smoother business processes and a better customer experience. Our mobile app is ideal for workers who are constantly on the move. It helps employees manage their time and workload, which leads to exceptional customer service.

Support available 24/7. Customer expectations are changing. Live chat and co-browse can help you exceed them. Your agents can resolve complex customer support issues quickly and easily with co-browse and live chat. To increase conversion rates, reach out instantly and in real-time via web or mobile app. Our intelligent bots can answer common questions for your team instantly. With the power of live chat and co-browse, you can provide faster, more personalized assistance. Acquire's simple but powerful tools promote customer engagement and success.

Technisoft's flagship product Service Manager is a Sage Endorsed Solution and has received multiple "Sage Accpac Product of Year" awards. Technisoft has been a Sage Endorsed Development Partner for over 28 years, providing service and maintenance software solutions.

TeamViewer Frontline is an enterprise productivity platform with fully integrated industrial AR solutions. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right.

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

GlobalEdge is the industry's leading software. It saves time, increases revenue, and scales operations faster. GlobalEdge is the industry's leading enterprise resource planning (ERP), software for field service companies, including commercial food equipment, HVAC, and petroleum services. One centralized system allows you to better manage and serve customers. It includes customer management, service agreement tracking and billing, scheduling, billing and accounting. Dispatchers and departments can set up flexible views to manage information about jobs, types of jobs, and jobs that are scheduled for the week, month, and day. You can easily schedule recurring service using a single work order. Then, dispatch calls to all divisions of your business in real-time directly to your field techs.

It's easy to get started with the Pruvan mobile application. Our mobile app is easy to use and allows you to quickly and efficiently collect data from the field. You can track the progress of your project in real-time. Pruvan's Workflow Builder is available to replace the printed forms. You can create the forms you need, and then deploy them via the web or mobile. These forms will direct your workflow and help you capture your field results consistently. You have the ability to create a focused and intuitive workflow to get exactly the results you want. Pruvan is the new Excel. The Pruvan Online Portal offers project management tools that will increase productivity and decrease downtime. You can assign work orders, make adjustments, and collaborate with the field in real-time. This is your personal control center for managing your business operations.

This industrial IoT platform can be deployed at your hospital, shop floor, or other similar settings. Keep track of asset tracking and maintenance. Machine condition monitoring can prevent production disruptions. Comparing historical and real-time data allows you to identify wear and tear and address maintenance issues. Track staff movement and locate medical equipment. SeeMyMachines is a real-time location system that helps hospitals improve their operational efficiency. Remotely monitor solar panels and turbines across multiple energy farms. Remote asset monitoring and paperless inspections can optimize maintenance and improve power plant efficiency. With a network of equipment, tools and staff, you can locate anything in busy airports. A single platform allows you to track assets, monitor temperature, and locate staff.

HPE MyRoom Visual Remote Guidance is a new way to collaborate. It combines the powerful features of MyRoom and wearable technology. MyRoom users have the ability to see what the wearable user sees, and can provide feedback, resolve issues, capture screens, and annotate. VRG allows you to stay productive and remote within your MyRoom environment. The MyRoom Assist plugin allows IT support staff to request remote control of a desktop. They can also share their desktops with others, grant remote control to other users in the room, and gather information. Available for MyRoom Premium. You'll make a great first impression whether your clients, partners, students, or colleagues are located across the street or around the world with HPE MyRoom. Choose the right subscription type for you. HPE MyRoom offers a variety features to help you have a successful meeting with customers, business partners, and customers.

A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.

Companies can use Blitzz Remote Support, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. Remote Support, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.

Fullview empowers you to provide customer support that is seamless, scalable and personalized and is designed to revolutionize the workflows of support and success teams, as well as product teams and developers. The moment a customer experiences an issue, you can instantly see the complete user journey of that specific user, replay recent sessions, access their device and network information or start a live cobrowsing session with them. Fullview Replays allows you to jump to errors or specific events and it even includes privacy features that blur out sensitive information. Fullview Live lets you start cobrowsing sessions is seconds, without your users having to leave your product. You can highlight elements on their screen, click on elements or submit forms.

The SERVICE MANAGER integrates all customer management functions, including proposals, work orders and scheduling into one software package. The e-finity Mobile Solutions also includes Field Invoicing, Calendar Scheduling, and In-The-Field Inspections. This makes it the best Total Service solution available. You want to reduce administrative costs, improve scheduling and track work orders, increase sales profitability, maximize your profits, and lower administrative costs. Your business owes it to The SERVICE MANAGER. e-finity is an inspection tool that uses forms. A form is a device that has a series questions that the inspector must answer. You can answer questions by selecting from a list, typing text, or a date. The auto-answer option allows you to select Yes/No, Pass/Fail type of questions. Deficient answers are automatically detected using rules.

Dezide helps improve installation, service, and repair processes by providing efficient problemshooting knowledge for service centers, field service technicians, and even end customers for your own and other products. Dezide combines the expertise of top technical experts to create Dynamic Troubleshooting Guides that offer consistent, real-time instructions for your technicians. Our AI-powered platform dynamically considers four factors to determine which troubleshooting steps should be recommended. 1. The probabilities of root causes 2. the likelihood that certain corrective measures will prove effective 3. Repair costs 4. The time required to complete the corrective actions. Dezide tracks repairs and provides continuous improvement. This allows you to provide your smartest, most cost effective troubleshooting guidance for your team members around world.

You can connect securely and easily to your user's device from anywhere. Remotely manage IT support for your users. Remote connectivity is available to save time, effort, money, and maximize your productivity. Your users can get reliable and quick remote support. Integrated in the Business Hub platform. Uses the same Avast agent. There is no need to install additional software. The Business Hub allows you to connect quickly to your Windows or Mac devices from anywhere there is an internet connection. A viewer allows you to quickly and efficiently assist your users in resolving issues in real time. View audit information to view session duration, session notes, and which admin connected to each device. Remotely connect to any Windows and Mac device to install new software, troubleshoot problems, switch users, etc. To quickly and efficiently troubleshoot and solve problems, send log files and get software updates.

Service business software is the industry standard and seamlessly integrates with QuickBooks™. QuickBooks™ compatible. It is easy to set up. Easy to use. Strong mobile solutions options and customer portal. Integrate seamlessly with QuickBooks™. Post Invoices, employee time, bills etc. It works with sales reps and classes, so there is no need to double-enter. Complete tasks and work orders. Take before and after photos of jobs. View customer equipment, signature capture, printing and/or email transactions. Service business software can help you track customer profitability, improve staff communications, manage your routes, and more. Optimize routes by day, tech and area. While on the road, view details about each stop, map to each stop and service calls.

With the increase in mobile workforce, IT departments now have to provide remote support for employees across multiple locations. Remote Access connects teams. Remote Access allows you to easily deploy software updates, diagnose and solve IT problems, and collaborate with colleagues.

The EVAN360 platform allows organizations the ability to create a support environment that employees can use to connect with their internal team members or existing contractors. Employee questions can be directed to the expert who can answer them right away. Simply put, EVAN360 connects people who have problems with people who have solutions.

Virtual Assist, a video-sharing tool for businesses and individuals, is ideal for insurance companies, property managers or facilities maintenance. It's a reliable, safe and secure way to share stories. Sending an SMS is the fastest, easiest and most professional way to connect with Virtual Assist. Our PDF generator organizes your notes and images to create a report that is easy to read. Add your logo and customize the fields to suit your needs. Our geo-locating software gives you a real-time visual of your customer's location. All video, images and phone calls are captured and stored in a central location that is secure and accessible at any time.

DualDesk remote support software is powerful and easy to use. It is a one-time cost that allows your technical support staff to remotely assist a computer anywhere on the internet via firewalls in just seconds. Remote support services allow you to work smarter and save time. You can transfer files, chat, reboot, auto-reconnect, and control remote systems in real-time, even in Safe Mode. DualDesk, a proven, industry-proven remote assistance software, is fully compatible with Windows 7, Vista, 2003, XP and 2000 in service mode, safe and application modes. DualDesk remote support software is not like an entry-level remote system and does not require multiple ports for multiple technicians. It can also support unlimited technician seats from one support file. Multiple customers can connect with one remote support technician.

Reduce communication barriers to increase customer loyalty and agent satisfaction. Your brand's digital experience across mobile and web is core to your customer's experience in today's world. These channels facilitate self-service, facilitate transaction, and drive customer retention. Your loyal customers will expect you to be available for them in critical moments. Cobrowse allows you to browse and navigate digital channels in real-time with your customers. In an ideal world, customers would be able to solve their problems quickly and have a positive brand experience that would drive their loyalty over the years. Empower your agents so that they can delight customers and increase agent satisfaction. Customer loyalty is determined by your relationship and how you perform in a few critical moments.

Our award-winning platform will help your business increase its revenue, safety at work, and maintain it properly. We provide vital metrics to help you better understand all your assets. Are you tired of dealing with the same equipment or site problems every day? Watch our video to see how our customers use our smart GPS asset tracking services and monitoring services via RoviTracker (our real-time GPS tracker), to dramatically improve their workflows. Our remote asset monitoring software, which is real-time and remotely accessible, is mobile-friendly. We are confident that you will like what you see. Have more questions? Our sales team is available to assist you. Although theft is a sad reality, we can take steps to prevent it from happening. RoviTracker provides evidence reports that include photos, locations, and data about lost devices. You can respond with actions such as message, anti-mute alarm, or remote screen lock.

They are your back. We have your back. Customers around the globe can get real-time support and service. Reduce call times, speed up resolutions, and lower overall costs. Cisco Webex Support will exceed your expectations. Remote technical support via a dynamic platform. Remote support available around the clock and across the globe. Being there for your customers is key to growing your business. You can build your business with exceptional service that is available from anywhere. There's no waiting. Fewer frustrations. Happier customers. Your customers will be happier if they can access help via your product, your website, or email. They will be automatically routed and queued to ensure they get the help they need quickly and get back at work. An all-star team will have a powerful toolbox. Give your reps the tools they need in order to shine. Support up to five customers at once, work across platforms, and jump firewalls in a flash.

Workforce Mobilizer, a software as a service field management system with advanced preventive maintenance functionality, is an affordable Software as a Service. It has a proven track record of increasing net revenue by 45% and seamless integration with accounting systems such as QuickBooks. The system includes a management console, a mobile app with rich features that can be used on any device, and a customer portal.

Fielda helps you manage assets and complete inspections more quickly and efficiently. Fielda combines mobile data collection, GIS, automation workflows, reporting, and GIS to simplify field operations. Fielda is a smart, intuitive, and simple mobile data collection software for businesses that deal with data collection and management. Fielda is designed for data collection. Fielda allows your team to gather field asset information, capture photos, use GIS maps, and create workflows while on the move. Fielda is a platform that doesn't require any programming. Anyone can create unlimited forms and checklists, manage workflows and share data with the team. You can customize your workflows, forms and priorities. You can manage your projects intuitively using real-time data and smart decisions. Your supervisors and managers can monitor, track, and manage multiple projects simultaneously.

Find the right tool for your team to get their job done faster, with fewer people involved and in less time. Imagine not having to ask twice for things. Systems, equipment, or facilities that are broken can hinder sales and frustrate employees and customers alike. OwlOps immediately notifies and tracks the task, expediting it and making sure that nothing is lost or forgotten. Maintaining and filing all Health and Safety checklists, inspection/audit form forms, and other paperwork. It can be a full-time job. Don't forget the panic when an inspector or auditor comes knocking. Imagine being able to access everything from your smartphone. You can't go wrong with many apps once you sign up. But we're here to help. You can trust us to keep your system running, whether you need to update your restaurant alignment, add vendors or set up your first checklist or schedule.

Alliance's latest version combines the expertise and experience of two service management industry leaders to offer our customers a field service solution that will allow them to deliver a customer experience that drives growth, reputation, and retention. Alliance provides a single solution that covers all aspects of the service lifecycle. It allows your company to share relevant data with all employees and create transparency among departments. Alliance streamlines the entire service lifecycle, from sales to delivery of services, invoicing, and reporting. Your employees will be able to streamline their workflows with a web-inspired user interface (UI). They can then focus on what they need to do their job.

AyaNova allows you to manage your service and receive updates and support for as low as $159 upfront. This includes a one-year service technician shop and $65 per year thereafter. The AyaNova desktop interface gives you full access to all AyaNova service management features on your Windows desktop/laptop. This AyaNova desktop app is designed for your daily use in your office, such as scheduling and service documentation. It can also be used for administrative functions like creating users and customizing reports templates. You can easily drag and drop any schedule date range, whether it is single day, five days, week, month, or year, to your familiar Outlook-style schedule screen. You can assign schedules based upon dispatch zone, skills and certificates, or any other settings. You can also set reminders and block out time that is not available (vacations, holidays, etc). You can customize the data that is displayed on your Schedule screen from workorders.

Workheld is a workforce management system that improves the efficiency and clarity in production, assembly, and service processes. The software system facilitates efficient planning, execution, and documentation. The software has many key features, including efficient planning and scheduling tools, integrated management of equipment materials and tools, as well as functions to record working and travel times, defects and material consumption, as well as images and other details. The software can generate reports automatically and be signed on-site by the technician or customer.

Xyicon Is An Online Visual Asset And Facilities Planning Solution For All Organizations In All Industries Planning Design management and change management. Real-time, collaborative database reduces costly errors and delays. Projects Interactive floor plans, maps, and other images. Quickly and easily share project parameters and requirements with your team. Operations Space management, asset tracking, and IT asset management. Visual asset records display vital location data about company resources.

OnsiteHQ offers digital inspection checklists to property managers, builders, and inspectors. OnsiteHQ recognized the inefficiencies of using paper checklists for building inspections. Our software allows users to perform inspections with our digital checklist. It automatically syncs data in the real-time, creates checklists that are tailored to their company's needs, works from any location through our offline feature, as well as allows for management communication. With the information available immediately for review, staff can perform inspections and audits more quickly. Your staff can conduct inspections more frequently to provide you with more accurate data. You can see inspection activity in real-time and be notified if an issue is raised or if inspections are delayed. You can see a complete overview of the inspections and checks being performed by your entire team. Data and analytics will allow you to spot potential action items.

Restaurants can access data-driven insights and 24/7 support with 86 Repairs to manage their facilities, reduce R&M costs, and use less time on equipment repairs. Your data is used to create your complete Customer Profile. This includes Digital Equipment Inventories and preferred vendors lists, staff contacts, spending approval, not-to-exceed limit, and more. Your team only needs to call/text/email 86 Repairs when something goes wrong in the kitchen. Our team will check the warranty status of every incident and help you save time and money. Our team coordinates all communication with your preferred provider or trusted vendor network to resolve any issues. Our Customer Success Managers verify work is done, hold vendors accountable, track all service history, and ensure that you are informed of any changes.

Fleet Cost & Care helps to schedule and dispatch equipment, vehicles, and personnel in the equipment rental and rigging industries. You will be able to reduce interruptions and problems, which will result in a more profitable business. Standardize your workflow to increase efficiency and eliminate duplicate data entry. Integrate seamlessly with accounting, GPS, or other 3rd-party systems to improve data accuracy. Real-time data is pulled directly from the system to give you a complete picture of your business. Fleet Cost & Care simplifies the process of work and saves time. Quickly create customized quotes for existing customers and new prospects. Automatically add customer, job site and equipment information. All in one software allows you to convert a quote into a job and then schedule the equipment and personnel. You can easily see your resources and improve accuracy.

Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers. It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network. Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas. It allows your support agents to see things from the customer’s perspective - almost as good a site visit.

B2W Maintain (a Computerized Maintenance Management System) (CMMS), aims to reduce downtime, fleet maintenance costs, and automate preventive maintenance. It also connects the field, shop and office in real time. According to the vendor, the software streamlines repair requests as well as work order processes. It also provides central access to equipment status and history. Contractors can use B2W Maintain for establishing and managing recurring preventive maintenance intervals. Managers and executives can view a Maintain Dashboard to see a snapshot of maintenance activities, metrics, and drill down for more details. A mobile app allows mechanics to create repair requests, work orders, access documentation, submit timecards, and fulfill them remotely. Additional features include warranty tracking and parts inventory control. Telematics and GPS integration are also available.

Built for operational efficiency. Designed to encourage team collaboration. Viewabo helps you provide technical support faster and easier by turning your phone camera into your eyes. Connect with customers via SMS. Customers can click on the link and share their smartphone camera with you so that you can solve issues as if they were in your presence. Why tell customers to fix their problems when you can show it? During live video sessions, you can annotate the screen to show customers what to do. Freeze frame the video of the customer at any time for a clearer and more detailed view, making it easier to work together towards a resolution. Share how you support to save time. You can share recordings with other teams in a few clicks to achieve your goals more quickly. Viewabo remote visual assistance transforms frustrating customer experience into easier diagnosis and quicker resolutions using visual cues. This makes everyone's life easier than traditional support methods.

The Ormandy Software Suite offers the structure and ease of use to manage complex operations. This balance of sophistication and accessibility allows you to seamlessly navigate each step of the business cycle. FrontLine is your procedural core and data repository. FrontLine is the place transactions take place. FrontLine allows for single-entry, efficient management of all processes from point of sale to financial control. Mobile Connect is the information bridge that connects field workers with the office. This app allows you to update jobs from your mobile device. Insight offers dashboards and graphic visualizations that help you identify patterns in your data and make better business decisions. Your clients have access to the Customer Portal to improve customer experience, reduce collection cycle time, and reduce employee workload.