Top Pick

Snapfix Description

Snapfix mobile app makes it easy to submit issues. You can organize your jobs by assigning work orders to the appropriate person, tags and priority. You can also share updates via instant messaging and notifications. To ensure that inspections are conducted in a consistent and legal manner, it is important to schedule periodic tasks using checklists. You can also use the calendar to plan preventive maintenance, which will ensure that valuable assets are up-to-date. The dashboard provides real-time information on all tasks. You can check in on progress and then manage them to completion with a click. When you need to provide audit trails during inspections, all data can be exported to Excel or PDF reporting. Snapfix offers a simple scheduler with a calendar view that allows you to plan and organize recurring tasks.

Pricing

Pricing Starts At:
$9.99 per user per month
Pricing Information:
Packages:

FREE TRIAL VERSION:
All Snapfix features for you to try for 7 days

PER USER:
$9.99/per user (billed monthly)
Features: Unlimited Uses, Up and running in 15mins. Cancel anytime.

UNLIMITED USERS:
$999 per year or $99 per month
Features: Unlimited Users, Unlimited Uses, Up and running in 15mins. Cancel anytime.

CUSTOM:
Please contact Snapfix for the customised pricing plan. Perfect for multi-site locations
Features: All of Snapfix, Unlimited Users, Unlimited Uses, Up and running in 15mins
Special offers available for non-profit & education.
Free Trial:
Yes

Integrations

API:
Yes, Snapfix has an API

Reviews - 24 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Snapfix
Year Founded:
2019
Headquarters:
Ireland
Website:
www.snapfix.com
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
Videos
Customer Support
Phone Support
Online

Snapfix Features and Options

Building Maintenance Software

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Maintenance Management Software

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Facility Management Software

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Asset Tracking Software

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

CMMS Software

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance Software

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Field Service Management Software

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Document Management Software

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Equipment Maintenance Software

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Inspection Software

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Work Order Software

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Cloud Storage Service

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control

Compliance Software

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
  • Name: Michal B.
    Job Title: Accommodations Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent App to report

    Date: Aug 05 2023

    Summary: Really good few problems on beginning to synchronize Apple and Android user. Tasks discrepancy occurred.

    Positive: This is an excellent app tool. I used mainly to report any maintenance issues in our hotel also housekeeping tasks to be done. Clear simple to use. Highly recommended to maintain property.

    Negative: Sometimes tasks discrepancy between android and apple users.

    Read More...
  • Name: Donal M.
    Job Title: Group Facilities Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    What a game changer

    Date: Mar 10 2023

    Summary: Its user friendliness is probably Snapfix's best attribute. However, their customer support is fabulous. They evolve Snapfix to suit your needs and its not simply one size fits all.

    Positive: Its ease of use and how quickly you can add requests, amazing
    The customer care is the best I have ever encountered, no issue too big or small, response times to queries are brilliant.

    Negative: What's not to like, so easy to use, I'm lost as to finding a con.

    Read More...
  • Name: Zam M.
    Job Title: Facilities & Maintenance Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Snapfix My Hotel.

    Edited: Mar 11 2023

    Summary: Best app out there so far for all your maintenance especially for those who are always on the move and doing multitasks like me. The Snapfix team is so supportive and helpful to any issue we came across.

    Positive: The Snapfix app is simple to use, gives clear/direct messages to all our users, and is convenient and accessible anywhere or on the go to any smartphone.

    Negative: The lack of font sizes and color selection for a text message, and also there is no edit option if you type a wrong message I know the developers are working on it to improve.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Founder
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Photo Based Productivity

    Edited: Jan 24 2023

    Summary: One of my most widely used applications and a super productivity/organising resource. A great way of showing real-time progress.

    Positive: Photo based productivity.
    Versatility.
    Ability to store documents.
    Visual representation is wonderful to navigate.

    Negative: Occasionally I needed to refresh/reload or re-install the application (this was quick and easy, but still a little inconvenient).

    Read More...
  • Name: Paul B.
    Job Title: Co-Founder and Co-CEO
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easiest and Most Effective Tool I've Used!

    Date: Jan 21 2023

    Summary: Overall, this is the go-to app to get things done. I rarely want to move out of my email, messaging and Spotify apps. This is an exception, and it can do so many powerful things but without the hassle of overly burdensome apps.

    Positive: With Snapfix, I love that I am able to take a picture and get things done in a way that I'm used to -- a text and WhatsApp-esque interface that is so easy and utilizes the smart phone camera and most importantly my workflow of how I do everything in life.

    Negative: The Snapfix interface is simple. Though, it can keep getting simpler and more beautiful!

    Read More...
  • Name: John M.
    Job Title: Maintenance Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Maintenance engineer

    Date: Jan 20 2023

    Summary: Clear and accurate, no issues regarding use of Snapfix, tasks are clear and to the point, 100% traceability, cannot be fooled, wonderful app.

    Positive: Easily accessible, very user friendly, clear understanding of tasks, pictures and video excellent, fantastic app.

    Negative: No issues from me, Snapfix is the perfect app for my vocation.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Manager
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy task tracking tool

    Date: Jan 20 2023

    Summary: Customer with Snapfix and sales team have been very supportive along the way. I would recommend this app for anyone with multiple sites, machines, sections that need to be monitoring for maintenance and repairs as an easy to use tool for the whole team and outside agents.

    Positive: It is very easy to use and snapfix are very helpful in setting it up.
    I really like it as it's a shared platform with other team members and contractors.

    You can easily share pics and videos without flooding email or WhatsApp.

    Negative: As with everything, when it's something new to use it can be annoying but it is worth it.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Assistant Hospital Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    EFFECTIVENESS OF SNAPFIX

    Date: Dec 20 2022

    Summary: Overall my experience with snap fix is excellent it makes my work easy and am able to get maintenance works done in a shortest period of time.

    Positive: The application is very effective in such a way that you are able to communicate with people on a far distance without calling the and the response is good and timely.

    Negative: 1. It is difficult to get history of what was ordered way back or in the early months of the year
    2. The App depends on internet availability as it can not be used when internet is down and it also becomes slow when signal is low.

    Read More...
  • Name: Denis O.
    Job Title: Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Would be lost without Snapfix.com

    Date: Dec 20 2022

    Summary: So easy to use across all our team. We recommend it daily to others . Suggest signing up and starting and you won’t turn back !

    Positive: We use the platform daily to log all our OutdoorSpace.ie installs. So good to have everything in one place and excellent to have a photo record of everything date and time based. We are two years using Snapfix and honestly if has saved so much time across our business and allows us communicate faster and get our tasks done. We would be lost without it.

    Negative: We need to spend more time understanding other uses

    Read More...
  • Name: Penyo S.
    Job Title: Site Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The One that has it all

    Edited: Dec 20 2022

    Summary: Nothing short of excellent.
    The app has helped us to vastly improve on completing tasks, reduced the reaction time, offered instant communication with the relevant people, made reports easier, positively affected every single side of the business we have used it and last but not least - the ease of use and the realisation of its benefits have won the respect among the team and enhanced even further the efficiency in using the app across the company.

    Positive: First and foremost - Simplicity - Virtually every single member of our team that has used the app has found next to no troubles understanding how it works. It’s pretty much self-explanatory and straightforward.
    Second - Brings accountability - no more halfway done jobs. You’ve got anything that you could ask from a task completion history - task, people involved, who is to do it, when was done, how it was done, follow up if necessary…
    Third - Flexibility - can be used in many ways to support the business. We use it for maintenance tasks tracking, marketing tasks tracking, daily check ups tracking… I personally began using it at home for tasks that I never get to remember to start, let alone finish - it’s all recorded and waiting patiently to get done…
    I could go on with fourth and fifth and etc… but I guess it would be best for you to try and see for yourself how good Snapfix is.

    Negative: Well… it’s hard to say as I have been extremely happy with the development team who has taken into consideration suggestions we have made as we go along using it and the app keeps on improving.

    Read More...
  • Name: John H.
    Job Title: Facilities Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simple and Easy

    Date: Dec 19 2022

    Summary: I have enjoyed the simplicity of this program. I needed something simple since we have few on the maintenance staff.

    Positive: This app is easy to use where all users have little trouble with submitting requests. It is best used with smartphones but can be used on the web.

    Negative: The app tends to log people out periodically which causes some to be discouraged.

    Read More...
  • Name: Ewelina S.
    Job Title: Accommodation assistant manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    👍🏻

    Date: Nov 09 2022

    Summary: I’m enjoying using Snapfix app, this is showing we going forward. Also I like a design and is so much easy to use.

    Positive: Is so much easy to use to report all the issues. Issue is going quickly to our maintenance team and can be quick resolved. Also o like to use Snapfix because o can do this from any place in the building and is saving so much time because I can use from my mobile phone and don’t have to walk to the office.

    Negative: I don’t like when that I can’t edit anything. For example if I have issue and sometimes I have mixed room number I can not delete or delete what I have post it on.

    Read More...
  • Name: Andris T.
    Job Title: Duty manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Very good for business and maintenance reminders

    Date: Nov 09 2022

    Summary: Very good for my business to use and keep all files updated if I have any audits.
    I can easily open the file and download the minutes.

    Positive: Every think, because it easy to use and reminds me about tasks and problems in the hotel.
    I use it for housekeeping and for maintenance.

    Negative: None. I like everything.

    Read More...
  • Name: Adrian R.
    Job Title: Deputy General Manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great System

    Date: Nov 08 2022

    Summary: If there was a way of using this on a regular phone with no NFC.
    Works well with modern phones, easy to use around the hotel. Snapfix has several usual options to record data.

    Positive: Works well with modern phones, easy to use around the hotel. Snapfix has several usual options to record data.

    Negative: Bit stuck if the phone doesn't have NFC capability.

    Read More...
  • Name: Eoin C.
    Job Title: General Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Snapfix APP

    Date: Nov 08 2022

    Summary: Great support and the app is of huge benefit to our organization. The team has adopted it as part of their daily routine and it makes their job so much easier.

    Positive: User friendly. The app is constantly evolving and to add new features and make it more user-friendly. From a property maintenance perceptive it is perfect for keeping track of tasks.

    Negative: None, it is an asset to us. Support is very good if needed. There were a few glitches when necessary updates were being implemented but the Snapfix support team helped us to resolve these immediately.

    Read More...