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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

MyFieldAudits is an all-encompassing, enterprise-level Quality Assurance (QA) platform aimed at optimizing and overseeing on-site inspections in various sectors, including senior living, contract food service, and governmental organizations. In contrast to standard off-the-shelf products, MyFieldAudits delivers a fully managed service that encompasses the formulation of inspection strategies, platform setup, team training, and persistent compliance monitoring. The platform includes a mobile-compatible application that allows users to gather real-time information, such as photos and videos, finalize audits, delegate action items, and visually monitor compliance and task completion. It also boasts offline capabilities with automatic saving and cloud synchronization across devices, ensuring seamless inspection processes. With customizable checklists and step-by-step workflows, it effectively guides teams throughout the inspection process, while centralized dashboards offer comprehensive insights into all inspection activities, spotlighting unresolved issues and fostering data-informed decision-making. Additionally, the platform's user-friendly interface is designed to enhance collaboration among team members, making it easier to address compliance challenges efficiently.

Description

Accelerate issue resolution with immediate visual assistance for both field teams and customers. Equip your field teams and equipment operators with advanced features like visual issue reporting, intelligent recommendations, chat options, AR-enabled live video, detailed checklists, and a comprehensive knowledgebase. At SnapSupport, we are dedicated to enhancing the operations of tech companies daily. Discover what our partners and clients have experienced by leveraging our services. Join the ranks of those who are reaping the rewards of SnapSupport and elevate your field and customer support efforts. Enable your field engineers to resolve problems on the first attempt, minimizing the need for return visits. Provide real-time remote assistance when they require guidance. Streamline and automate the inspection reporting process for increased efficiency. Create tailored checklists and utilize our mobile app or RealWear HMT-1 for swift inspections. Enhance your equipment maintenance tasks with customizable checklists and immediate visual support. Boost customer satisfaction through a mobile application that facilitates effective self-support and live visual assistance, ensuring that both teams and customers have the resources they need right at their fingertips. Your journey towards optimized support begins with us.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory

Integrations

Active Directory

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MyFieldAudits

Country

United States

Website

www.myfieldaudits.com

Vendor Details

Company Name

SnapSupport

Founded

2017

Country

United States

Website

snapsupport.io

Product Features

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Product Features

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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