SmartServ Description

Our software is tailored specifically for family-owned field service companies, streamlining operations, enhancing communication, and managing jobs effectively. Gain valuable insights into your most significant revenue sources with our user-friendly dashboard and comprehensive reports. Identify top performers among your office and field personnel effortlessly. Monitor jobs, track tickets, manage memberships sold, and keep tabs on revenue generated, including any missed opportunities. Reduce manual labor and eliminate double entries through seamless Quickbooks auto-sync functionality. Keep a close eye on all technicians, job hours, and payroll details efficiently. Access a complete history of every customer, thanks to integrated call features. With our digitized processes, technicians can easily upload notes, images, and checklists for every assignment. Instantly obtain customer information and invoices right in the field, and facilitate payment collection upon job completion. Our field service management software allows you to schedule tasks in seconds, categorize jobs, and stay informed about each technician’s availability. Save both time and money with a real-time dispatch screen, while ensuring smooth communication between technicians and the back office. In addition, our platform empowers you to make data-driven decisions that can further enhance your business operations and customer satisfaction.

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Pricing

Free Trial:
Yes

Integrations

No Integrations at this time

Reviews - 1 Verified Review

Total 1 out of 5 stars
ease 1 out of 5 stars
features 1 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars
See More Reviews for SmartServ Write a Review

Company Details

Company:
SmartServ
Year Founded:
2017
Headquarters:
United States
Website:
www.smartserv.io

Media

Play Video SmartServ Screenshot 1 SmartServ Screenshot 2
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

SmartServ Features and Options

Field Service Management Software

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Software

Billing & Invoicing
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

SmartServ User Reviews

Write a Review
  • Name: Eldon F.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features 1 out of 5 stars
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Likelihood to Recommend to Others 1 out of 10

    RIPOFF!!!!

    1 out of 5 stars Date: Feb 13 2023

    Summary: NIGHTMARE ... RUN!!! I would not use this platform. They overpromise and underdeliver. Now they think that they have run away with our money (approx. 15,000.00)

    Positive: NONE, they were great at selling us on a dream. They were great at making promises that they could not provide. We kept getting the excuses... "We are beta testing it!"

    Negative: They demanded that we pay 3 years in advance to use their software. We have a contract releasing funds if we decided to not go with their software. We canceled and now they will not return our phone calls or emails!!!

    Read More...
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